Spidergap is the top rated 360 feedback tool on the Gartner software review site, Capterra. In this presentation we explain why organizations in over 134 countries are using Spidergap for their 360s, and how using Spidergap will help you make a bigger impact in your organization.
3. Our customers choose Spidergap for our
incredible feedback reports, user-friendliness
and ability to customize, fantastic support, and
pricing that works at any scale
4. In the 3 minutes it takes you to scan
this slide-pack, you’ll understand why
6. Spidergap started life in 2011, co-founded
by Alexis Kingsbury and Paddy Mann
Alexis and Paddy were management
consultants, working with business and HR
leaders on improving team performance
7. We'd use 360 Feedback as part of our projects,
but found existing tools failed us for 3 reasons…
Reports were really
difficult to understand -
lots of data would give
unclear messages and
need consultant support
The tools were difficult
to customize to meet
client needs, making
projects expensive or
impossible
The cost and effort
involved meant scaling a
project beyond top
management was often
too expensive
8. So, we spoke to over 150 HR and business
leaders to design a feedback report and 360
solution that addressed these needs
9. As a result, we designed…
A feedback report
that’s easy to
understand and use
A process that’s
easy to customize
and manage
Prices that work at
any scale
10. Spidergap is now used in over 134 countries
by companies in every sector and industry
11. We have a growing network of
Spidergap Partners providing consultancy,
coaching and training around the world
12. Spidergap has become the top-rated
360 tool on the Gartner review site, Capterra
(and we’re still working hard to get better!)
13. – Jerie Shaw, Shopify
“I was looking for a 360 feedback solution.
I tried 10 tools, and all of them sucked except
Spidergap, which was amazing”
15. We understand that the value from 360
Feedback happens when people take action
Design questionnaire
Collect feedback
Share feedback
with individuals
Take action
Share feedback
with business leaders
Take action
So, we’ve designed Spidergap
from the ground up to make it
as easy as possible to get
useful feedback, understand it,
and take action
17. Other solutions provide a lot pretty graphs,
but make it unnecessarily difficult to
understand and use the feedback
Bad idea 3: Numbers
Numbers are a bad way of showing your
priorities. They lead to people over-
analyzing their reports and comparing
with others (bad idea!). They lead to
unnecessary antagonism and conflict.
Bad idea 1: Complex graphs
Sure - they look pretty and there’s a lot
of information hidden in them. We
actually included some in our early
designs. Then we found that they
confused more employees than not, and
distracted them from reviewing the rest
of the feedback and making a plan
Bad idea 2: Loads of graphs
In a good report, every graph gives one
message clearly, and the person
reviewing it understands how they're
meant to use the information. In a bad
report, a hundred graphs gives the
reader a headache and little idea of
where their priorities should be
18. We provide a friendly, useful and
action-oriented feedback report
19. In just 4 pages, we answer…
“Where are my top
strengths and
areas to improve?”
“How did these
compare to the
other areas?”
“Why did these
areas come
out top?”
“Did everyone have
the same view of my
performance?”
20. This means…
“I have a clearer idea
of my priorities when I
start planning”
“And I have a lot
more time to spend
doing this!”
The employee can still dig
into the detailed results if
needed, but they won’t need
to review everything!
Note: Our personal development plan template can be replaced with your own templates/system if preferred
21. And this means…
The employee’s more likely to understand their priorities
The employee’s more likely to take action
The employee’s more likely to see an impact
You are much more likely to get a return-on-investment
22. – Chiamin, HR Manager, Autodesk
“We no longer argue about the scores or who
said what. Instead we quickly identify the areas to
improve, and then start planning.”
23. Seriously good. Check it out.
Download sample
report (PDF)
Click on the button above to download our sample feedback report from
https://www.spidergap.com/downloads/Spidergap-Sample-360-degree-feedback-report.pdf
25. Customized questionnaire and rating scale
Quick and easy to
set up your
competencies…
… and to update
the rating scale
Our experts can help
you to optimize the
questionnaire based on
best-practices
26. Painless workflows
Employee chooses
feedback providers
Employee chooses their
feedback providers
Send reminders until this
is completed
Once submitted, email
sent to manage for
approval
Manager reviews
& approves
Manager reviews and can
amend list of feedback
providers
Send reminders until this
is completed
Approval triggers
invitations to be sent out,
and final list of feedback
providers shared with
person being assessed
Feedback
provided
Feedback providers click
on link and provide their
feedback
Send reminders until this
is completed
Feedback
report shared
Share feedback reports at
a click of a button - or
download and share
manually
Can be shared with a
reviewer (e.g. line
manager/coach) and/or
the person being
assessed
27. User friendly and intuitive
No logins
Friendly emails
Easy to use forms
28. Easy to administer at any scale
Powerful yet
easy-to-use
administrator pages
Search participants
by name or email
Easy to get
support
Easy to review and
manage individual
participants
29. With your content and branding
Your logo shown in
the feedback report
and questionnaire
Fully customizable
emails
Customizable
help content
30. And take action at a
team/organization level
Section 5.6: Reporting Capabilities
Our group results support
you in reviewing and
understanding trends as
part of a Training Needs
Analysis (TNA)
33. World’s top-rated 360 Feedback tool
Questionnaire and report designer
Collect feedback at any scale
No limit on feedback providers
Individual feedback reports
Group results
Export to Excel
Add logo to questionnaire / feedback report
World-class support and best-practice advice
35. You only pay for the people you assess.
No set-up fees. No subscriptions*.
* Unless you’re assessing thousands of employees and need further
additional support or have bespoke requirements. Let’s talk if you do!
36. 1 to 49 credits
Each credit allows you to assess 1
person. No limit on feedback providers.
50 to 74 credits
100 to 149
250 to 299
500 to 599
1000 to 1249
Talk to us if you’re assessing this many!
$69
per credit
$59
$49
$39
$28
$19.5
…
Based in Europe?
Check out our local pricing at
www.spidergap.com/pricing
Example prices
Use our pricing calculator at https://www.spidergap.com/pricing
37. Oh, and once you’ve bought 100 credits,
you’ll stay at that price band forever
(so it’ll be $49 next time you buy a credit - not $69!)
38. – Paul Loxton, Executive Coach
“I have been using Spidergap for
5 years and am very pleased with it.
Great system and support!”
41. It’s completely free to assess up to 5 people.
All functionality. All support. The full deal.
SIGN UP
Click on the button above to sign up for your FREE account at https://www.spidergap.com/signup
45. This presentation was prepared by Spidergap
Graphics for our review of competitor feedback reports were obtained from the
public websites of Echospan, Primalogik 360, Qualtrics 360 and Halogen 360