The document describes WhatsApp Official Business Edition, a complete system for sales, customer service and communication on WhatsApp. It provides automated features like saving contacts and conversations, sending bulk outbound messages, and performance reports. The system integrates WhatsApp Business, multi-channel chat software, and a CRM to allow seamless communication between businesses and customers. Inbound messages come into the chat panel and can be automatically or manually assigned to agents for response. Customer profiles and chat histories are stored in the CRM for data management. Outbound messages can also be sent from the CRM to customers on WhatsApp.
How businesses in Brazil are using WhatsApp in creative ways and how this translates to the rest of the world.
Read more about it here: https://medium.com/@fernandasaboia/in-digital-marketing-whatsapp-is-fueling-a-global-trend-45a734835148
This was presented at SxSW 2016.
The deck explains the Introduction with Features, Use Case built by birdWABS on top of API. It also explains how the services have an edge over Emails & SMS.
birdWABS is WhatsApp Business Solution Provider.
What is Whatsapp Business and its Features?NotifyVisitors
" Whatsapp Business too has been launched which can bloom the success of your business by multi-folds. It is a cross-platform messaging app that allows
transparent communication between users and marketers through rich media messages."
7 Brilliant features of WhatsApp Business App you Should KnowKaram Susheel
WhatsApp has recently launched its Business app for Business owners. It is like original WhatsApp but for Businesses so that they can manage orders and customers more efficiently. In this presentation we will see 7 New features of Whatsapp business app.
How businesses in Brazil are using WhatsApp in creative ways and how this translates to the rest of the world.
Read more about it here: https://medium.com/@fernandasaboia/in-digital-marketing-whatsapp-is-fueling-a-global-trend-45a734835148
This was presented at SxSW 2016.
The deck explains the Introduction with Features, Use Case built by birdWABS on top of API. It also explains how the services have an edge over Emails & SMS.
birdWABS is WhatsApp Business Solution Provider.
What is Whatsapp Business and its Features?NotifyVisitors
" Whatsapp Business too has been launched which can bloom the success of your business by multi-folds. It is a cross-platform messaging app that allows
transparent communication between users and marketers through rich media messages."
7 Brilliant features of WhatsApp Business App you Should KnowKaram Susheel
WhatsApp has recently launched its Business app for Business owners. It is like original WhatsApp but for Businesses so that they can manage orders and customers more efficiently. In this presentation we will see 7 New features of Whatsapp business app.
WhatsApp, the social messaging service acquired by Facebook for $19 billion in 2014, is arguably the world’s fastest-growing communication app. WhatsApp in numbers infographic : http://najibmrh.tumblr.com/image/131739679373
It's free & easy to use, the perfect tool for small business. The question company bosses are now asking is : how can I use the channel for business ?
So, this is how :)
Whats app promotions & marketing - Market your Product & Services using WhatsAppSonu Pandey
Market your product & services using WhatsApp – The Tool for Next Generation Marketers
India is one of the fastest-growing markets for instant messaging applications. 600 million WhatsApp users, 65 million are in India.
The service helps connect better with the clients in the metro cities and across India
“Cash-rich-time-poor” customers find it convenient to go through the latest stock and also block/book the items to be home-delivered
High Conversion rate, in case of customers using WhatsApp the conversion is as high as 80%
Nearly seven out of 10 enquiries that come to them on WhatsApp convert into business
Use WhatsApp Chatbots to automate 80% of your customer serviceTars
With over 2 billion active users, WhatsApp is the world’s most popular messaging app and increasingly customers prefer to interact with businesses on the platform. If you want to learn about how WhatsApp Chatbots can help you engage your customers better, secure your spot for this webinar today.
Make Customer Journey More Engaging with WhatsAppPraveen Singh
The Presentation guide you, Use cases that can be built on WhatsApp focusing subject on Consumer Electronics. We are birdWABS for WhatsApp Business Solutions & API
Everything You Need To know about Chatbot Marketing for your RestaurantmKonnekt
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Social Media Marketing Trends to Follow in 2023Arik Hanson
“What social media trends should I keep my eye on in the coming year?” It’s a question on all our minds heading into 2023. In this 50+ minute presentation, Arik shares 10 social media trends he thinks will emerge—based on research, data and real-world examples. Now in his 6th year of giving this presentation, this prezo will give you some fresh ideas and approaches to chew on that you can integrate into your plans for 2023.
Simple, Clean PPT for social media marketing and search engine optimization. You can also send it to your client for online marketing Quote Proposal just add price page in to PPT.
For more update on proposal PPT follow me .. !!!
RCS is an IP-based messaging service provided to mobile phone users through mobile operator networks. It is used for both Person to Person (P2P) and Application to Person (A2P) communications and incorporates the global reach of SMS with the rich features of chat apps like WhatsApp & Facebook Messenger, to deliver more interactive, engaging experiences to customers.
https://www.vfirst.com/rcs-business-messaging
Digital Content Marketing Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Digital Content Marketing Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/31MrmPx
Developing Value Added Services (VAS) and Product Roadmap for Telecoms OperatorsAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Developing Value Added Services (VAS) and Product Roadmap.
This presentation includes topics such as:
Reference framework for VAS product and platform launch
VAS customer value proposition (CVP) design
Service Management Life Cycle
VAS categorization for different business models
VAS function in the organization
Sample VAS Product Descriptions
The framework and Principles to design the product roadmap
Developing Product Ideas and shortlisting for future development
Template for Operator’s 5-year Product Roadmap
DV 2016: The Top 10 - Tealium AudienceStream Use CasesTealium
Chris Andres and team, Tealium
Tealium experts lead a dynamic, interactive discussion detailing the most compelling, impactful AudienceStream use cases. Drawing on their extensive customer experience in driving successful product deployments, the team explores the quickest wins in generating ROI with Tealium AudienceStream, and forward-looking uses that can drive marketing transformation this year and beyond.
Social Media Marketing Plan for PresentationsEthos3
A simple 3-phase social media marketing plan to promote your presentation before, during and after you present. Increase your impact with this simple process.
Driving Growth With Omnichannel Marketing MoEngage Inc.
Today’s consumers live in a hyper-connected world. They switch between mobiles, desktops, using multiple channels and platforms. This presentation covers the strategies and best practices to implement omni-channel user engagement to drive growth for your company in 2019.
Enhance customer interactions by leveraging the WhatsApp Business API Provider.TheSMSPoint
Elevate customer engagement with the power of the WhatsApp Business API Provider. Seamlessly integrate this cutting-edge tool to streamline communication, boost responsiveness, and foster stronger relationships. Unlock the potential for personalized interactions and efficient support. Elevate your business today. Embrace the future of customer engagement with the WhatsApp Business API Provider. Visit more at :https://thesmspoint.com/channel/whatsapp-business-api
WhatsApp, the social messaging service acquired by Facebook for $19 billion in 2014, is arguably the world’s fastest-growing communication app. WhatsApp in numbers infographic : http://najibmrh.tumblr.com/image/131739679373
It's free & easy to use, the perfect tool for small business. The question company bosses are now asking is : how can I use the channel for business ?
So, this is how :)
Whats app promotions & marketing - Market your Product & Services using WhatsAppSonu Pandey
Market your product & services using WhatsApp – The Tool for Next Generation Marketers
India is one of the fastest-growing markets for instant messaging applications. 600 million WhatsApp users, 65 million are in India.
The service helps connect better with the clients in the metro cities and across India
“Cash-rich-time-poor” customers find it convenient to go through the latest stock and also block/book the items to be home-delivered
High Conversion rate, in case of customers using WhatsApp the conversion is as high as 80%
Nearly seven out of 10 enquiries that come to them on WhatsApp convert into business
Use WhatsApp Chatbots to automate 80% of your customer serviceTars
With over 2 billion active users, WhatsApp is the world’s most popular messaging app and increasingly customers prefer to interact with businesses on the platform. If you want to learn about how WhatsApp Chatbots can help you engage your customers better, secure your spot for this webinar today.
Make Customer Journey More Engaging with WhatsAppPraveen Singh
The Presentation guide you, Use cases that can be built on WhatsApp focusing subject on Consumer Electronics. We are birdWABS for WhatsApp Business Solutions & API
Everything You Need To know about Chatbot Marketing for your RestaurantmKonnekt
One of the main benefits of using chatbots is getting the ability to provide 24-hour service to your customers. Learn how you can leverage this incredible tool for your Restaurant Business
Social Media Marketing Trends to Follow in 2023Arik Hanson
“What social media trends should I keep my eye on in the coming year?” It’s a question on all our minds heading into 2023. In this 50+ minute presentation, Arik shares 10 social media trends he thinks will emerge—based on research, data and real-world examples. Now in his 6th year of giving this presentation, this prezo will give you some fresh ideas and approaches to chew on that you can integrate into your plans for 2023.
Simple, Clean PPT for social media marketing and search engine optimization. You can also send it to your client for online marketing Quote Proposal just add price page in to PPT.
For more update on proposal PPT follow me .. !!!
RCS is an IP-based messaging service provided to mobile phone users through mobile operator networks. It is used for both Person to Person (P2P) and Application to Person (A2P) communications and incorporates the global reach of SMS with the rich features of chat apps like WhatsApp & Facebook Messenger, to deliver more interactive, engaging experiences to customers.
https://www.vfirst.com/rcs-business-messaging
Digital Content Marketing Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Digital Content Marketing Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/31MrmPx
Developing Value Added Services (VAS) and Product Roadmap for Telecoms OperatorsAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Developing Value Added Services (VAS) and Product Roadmap.
This presentation includes topics such as:
Reference framework for VAS product and platform launch
VAS customer value proposition (CVP) design
Service Management Life Cycle
VAS categorization for different business models
VAS function in the organization
Sample VAS Product Descriptions
The framework and Principles to design the product roadmap
Developing Product Ideas and shortlisting for future development
Template for Operator’s 5-year Product Roadmap
DV 2016: The Top 10 - Tealium AudienceStream Use CasesTealium
Chris Andres and team, Tealium
Tealium experts lead a dynamic, interactive discussion detailing the most compelling, impactful AudienceStream use cases. Drawing on their extensive customer experience in driving successful product deployments, the team explores the quickest wins in generating ROI with Tealium AudienceStream, and forward-looking uses that can drive marketing transformation this year and beyond.
Social Media Marketing Plan for PresentationsEthos3
A simple 3-phase social media marketing plan to promote your presentation before, during and after you present. Increase your impact with this simple process.
Driving Growth With Omnichannel Marketing MoEngage Inc.
Today’s consumers live in a hyper-connected world. They switch between mobiles, desktops, using multiple channels and platforms. This presentation covers the strategies and best practices to implement omni-channel user engagement to drive growth for your company in 2019.
Enhance customer interactions by leveraging the WhatsApp Business API Provider.TheSMSPoint
Elevate customer engagement with the power of the WhatsApp Business API Provider. Seamlessly integrate this cutting-edge tool to streamline communication, boost responsiveness, and foster stronger relationships. Unlock the potential for personalized interactions and efficient support. Elevate your business today. Embrace the future of customer engagement with the WhatsApp Business API Provider. Visit more at :https://thesmspoint.com/channel/whatsapp-business-api
Best WhatsApp Business API For DevelopersBriteBrands
Abracket is a robust platform that offers organizations a ready-to-go WhatsApp Chat/Conversational Platform. This feature-rich application has been thoroughly tested and linked with official WhatsApp Business APIs, making it the ideal choice for companies wishing to onboard clients on their own brand's software. Businesses can use this platform to give their clients great services while generating recurring revenue.
The WhatsApp Chat/Conversational Platform includes a number of advanced capabilities, such as personalized messaging, chatbot integration, multimedia messaging, and others. It is simple to use, and firms can tailor it to their own requirements. Businesses can use this solution to swiftly establish a fully functional WhatsApp Chat/Conversational Platform and offer their clients the required assistance.
Overall, the white-label tool is a great solution for organizations wishing to give exceptional service to their consumers while generating recurring money.
How to Send Quick SMS Via API | Shree TripadaShree Tripada
Sending quick bulk sms api involves using a programming interface to integrate SMS functionality into your application or system. By obtaining an API key from a service provider, like Shree Tripada, developers can easily send SMS messages programmatically. Shree Tripada stands out by offering free DLT registration, the best SMS API sender, and top-tier bulk SMS services in India, ensuring a seamless and efficient messaging experience for businesses. With their reliable API, you can effortlessly send SMS messages to your customers, streamlining communication and enhancing overall customer engagement. For more details, contact us at https://www.shreetripada.com/how-to-send-quick-sms-via-api.php
A Facebook chatbot is an automated computer program that interacts with users via Messenger and answers customer questions using keyword recognition and preprogrammed replies.. Facebook bots function like website chatbots, but users can only access them by messaging companies with Facebook business pages.
Telebu Social -Whatsapp Business API : Mastering Omnichannel Business Communi...telebusocialmarketin
Are you struggling to engage with your customers on a personalized level?Telebu Social is a dynamic platform designed for personalized engagement and streamlined business interactions. Leveraging the power of WhatsApp API and Business WhatsApp, Telebu Social offers a comprehensive solution for 2-way conversations across multiple channels, creating delightful customer journeys.
**Enable Happy Conversational Experiences:**
Telebu Social is your gateway to happy conversational experiences throughout the customer journey. Elevate satisfaction with responsive, timely, and 24/7 customer support across various channels, utilizing interactive chatbots and live chat features.
**Conversational Support Excellence:**
Ensure customer satisfaction with a conversational support experience that goes beyond the ordinary. Leverage responsive live chat and interactive chatbots to address queries, providing timely resolutions and exceptional support.
**Conversational Marketing Mastery:**
Accelerate lead generation with targeted 2-way conversations on WhatsApp and other preferred channels. Utilize interactive chatbots, broadcast capabilities, and API integration to engage prospects where they're most active.
**Chatbot Innovation for Customer Support:**
Empower your customers with self-service chatbots that deliver faster resolutions. Reduce common issues handled by live agents by implementing powerful automations accessible on web, mobile, and WhatsApp.
**Live Chat Excellence:**
Deliver top-notch customer support with live chat capabilities available everywhere – from websites to mobile apps and WhatsApp. Provide real-time assistance to customers and ensure a seamless support experience.
**Quick Action Menu Buttons:**
Enhance user experience with quick action menu buttons that facilitate easy navigation and immediate access to essential features. Simplify interactions for both customers and agents.
**CRM-Powered Insights:**
Harness the power of CRM data to personalize customer interactions. Utilize insights from your CRM system to tailor responses, providing a more tailored and effective support experience.
**Drag & Drop Configuration:**
Experience the ease of customization with drag and drop configuration. Tailor your chatbots, menu buttons, and other features effortlessly to align with your unique business needs.
In summary, Telebu Social redefines customer engagement with WhatsApp API and Business WhatsApp, offering a unified platform for seamless interactions. From conversational support excellence to innovative marketing strategies, empower your business with the tools needed to thrive in today's dynamic landscape. Elevate your customer experience, streamline support processes, and drive revenue growth with Telebu Social's innovative features and user-friendly configuration options.
CEMax CEM is a Premium Customer Engagement Platform providing organizations with cutting edge technology promoting the customer conversation to a whole new level. CEMax is a modular solution empowering organizations to deliver the best possible customer service to its customers.
What is WhatsApp Business API, Features and its Pricing .pptxAuthkey
What is WhatsApp Business API
The WhatsApp Business API is a set of tools and capabilities provided by WhatsApp for businesses to communicate with their customers on the WhatsApp platform at scale. It enables medium to large enterprises to integrate WhatsApp into their communication systems and engage with customers through the popular messaging app.
Key features and aspects of the WhatsApp Business API include:
Two-Way Communication:
Businesses can send messages to their customers and receive responses, allowing for interactive and personalized communication.
Message Templates:
Message templates are pre-approved message formats that businesses can use for sending specific types of messages, such as order confirmations, appointment reminders, and more.
Multimedia Messaging:
Support for sending images, videos, and documents enables businesses to enhance the communication experience.
Automation with Chatbots:
Businesses can implement chatbots to automate responses to common queries and provide instant support to customers.
Verified Business Accounts:
Businesses can apply for a verified business account, which adds a green checkmark to their profile, indicating to users that they are interacting with a legitimate business.
Rich Analytics:
The WhatsApp Business API provides analytics and insights related to message delivery, read receipts, and other relevant metrics.
Integration with CRM Systems:
Integration capabilities allow businesses to connect the WhatsApp Business API with their existing Customer Relationship Management (CRM) systems for streamlined communication.
End-to-End Encryption:
Messages sent via the WhatsApp Business API are encrypted, ensuring the security and privacy of the communication.
Opt-In Mechanism:
Users must opt-in to receive messages from businesses on WhatsApp, ensuring that communication is consensual.
Use Cases:
E-commerce: Order confirmations, shipping updates, and customer support.
Service Providers: Appointment reminders, service updates, and support.
Finance: Account notifications, transaction alerts, and customer inquiries.
Businesses interested in using the WhatsApp Business API need to apply for access and undergo an approval process. Additionally, there are costs associated with using the API, and pricing may vary based on factors such as message type, destination country, and message volume.
To get started with the WhatsApp Business API, businesses can either directly apply through WhatsApp or work with WhatsApp Business Solution Providers, who are authorized by WhatsApp to provide services related to the API.
StringeeX video contact center solution empowers businesses to enhance real-time support, personalize the customer experience and boost employee productivity from anywhere and from any device
We offer premium video chat technology that is easily embedded into your website or mobile applications. Our video solutions are designed for the demands of modern enterprise, yet fully accessible to businesses of any size.
Currently, StringeeX is trusted by over 1000 companies globally. Start a free trial to see StringeeX in action. https://stringeex.com/
We wish to introduce to you our Bulk SMS portal that is like no other you have ever come across. We can boast about it because we are very sure. It can be yours for free, without a single charge. What is more, it can be customized as your own site on your domain name and you can resell to others if you wish.
Please use the following details to login to a demo account set up for you.
URL: http://sms.bytessms.net
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Password: demo
Progressing with LiveChat, part 3 - Harvesting your resultsLiveChat
The final part of the series, this webinar will show you how to effectively use the available reports to gauge the state of your LiveChat.
The following topics were discussed during the webinar:
Managing your LiveChat using the available reports
Adapting your LiveChat according to statistics
The webinar also included a short preview of the upcoming ticketing system.
ER(Entity Relationship) Diagram for online shopping - TAEHimani415946
https://bit.ly/3KACoyV
The ER diagram for the project is the foundation for the building of the database of the project. The properties, datatypes, and attributes are defined by the ER diagram.
Multi-cluster Kubernetes Networking- Patterns, Projects and GuidelinesSanjeev Rampal
Talk presented at Kubernetes Community Day, New York, May 2024.
Technical summary of Multi-Cluster Kubernetes Networking architectures with focus on 4 key topics.
1) Key patterns for Multi-cluster architectures
2) Architectural comparison of several OSS/ CNCF projects to address these patterns
3) Evolution trends for the APIs of these projects
4) Some design recommendations & guidelines for adopting/ deploying these solutions.
1.Wireless Communication System_Wireless communication is a broad term that i...JeyaPerumal1
Wireless communication involves the transmission of information over a distance without the help of wires, cables or any other forms of electrical conductors.
Wireless communication is a broad term that incorporates all procedures and forms of connecting and communicating between two or more devices using a wireless signal through wireless communication technologies and devices.
Features of Wireless Communication
The evolution of wireless technology has brought many advancements with its effective features.
The transmitted distance can be anywhere between a few meters (for example, a television's remote control) and thousands of kilometers (for example, radio communication).
Wireless communication can be used for cellular telephony, wireless access to the internet, wireless home networking, and so on.
This 7-second Brain Wave Ritual Attracts Money To You.!nirahealhty
Discover the power of a simple 7-second brain wave ritual that can attract wealth and abundance into your life. By tapping into specific brain frequencies, this technique helps you manifest financial success effortlessly. Ready to transform your financial future? Try this powerful ritual and start attracting money today!
2. What is WhatsApp Official
Business Edition?
Complete system of WhatsApp Business, Multi-Channel Chat,
and CRM technology for seamless communications with your
customers to grow & automate your business
3. WhatsApp Business Official Edition Features
Get high brand credibility
official WhatsApp
checkmark
Automatically save and
download all WhatsApp
contacts, conversations and
more
Access to WhatsApp reports for
CS agents performance
monitoring
Build custom technology
around WhatsApp by
accessing our API
**additional charge
Increase customer engagement
by sharing one WhatsApp
number with many agents in
multiple locations
Send bulk outbound messages
to your customer**
4. WhatsApp Business
WhatsApp Official
Business Edition
Business Profile
Message Template
Number of Agents 1 Agent Unlimited Agents
Customer & Chat History
Database Management
Bulk Outbound Messages
Performance Reports
Official Business
Checkmark
WhatsApp Business vs WOBE Features Comparison
5. WhatsApp Official
Business Edition
Flow
Inbound Message
1
2
3
1. Inbound chat and conversations via WhatsApp comes to multi channel
chat panel, received by agents (can be automatically or manually
assigned)
2. On-going conversation between assigned CS agent and customers
ensue
3. Database of customer profile and chat history will be stored in CRM
system to allow monitoring and data management
Customer WhatsApp Multi CS Chat CRM System
6. 2
1
1. Outbound bulk messages will be sent from CRM System to customer
WhatsApp
2. Sent message will be also displayed in Multi CS Chat panel
CRM System Multi CS Chat Customer WhatsApp
WhatsApp Official
Business Edition
Flow
Outbound Message
Type of Outbound Message
• Send Invoices
• Reminders
• Notifications
• OTPs
• Confirmations
Prohibited Outbound Messages:
1. Promotional Messages
2. Marketing Campaigns
7. Qontak Whatsapp CRM Chat Panel
- Enterprise ready chat panel system with advanced feature sets
- Available on web and mobile
8. Agent Allocation (Manual & Automatic Routing)
- Agent allocation can be done manually or done automatically via round robin
- Agent allocation by location or team specific also available
9. Chat Templates & Auto Responders Available
- Chat Templates can be triggered manually by agents or automatically
10. CRM Database Capture System
- Chat Templates can be triggered manually by agents or automatically
12. Pricing
Item
Duration
(Days)
BUSINESS WEEK 1
1 2 3 4 5
Facebook Business Manager
Verification
5
Display Name & Number
Submission
5
WhatsApp Business API Set Up 1
Chat Panel Set Up 1
Plans (4 Months) MAU* TOTAL
WhatsApp Official Enterprise
Package Edition
2 Official Number Registrations
300.000 Rp. 65.000.000
MAU = Monthly Active Users.
WhatsApp can receive chats from 300.000 unique numbers / month.
