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WhatsApp in marketing
What’s up?
WhatsApp Messenger is a cross-
platform mobile messaging app which
allows users to exchange messages -
and much more- without having to pay
for them

Jam Koum and Brian Acton is a
founder of WhatsApp
 This App founders are former
Yahoo employee.
It was Founded in 2008
Cont…
 55 employees are working
in WhatsApp
 32 engineers in that team, which
means, 1 to 14 million ratio of
developers to active users
Neeraj arora (Responsible for all things
business at the app corporate)
convinced Anil Ambani’s Reliance
communications to allow unlimited
use of whatsapp for Rs. 16/mth data
plan.
This plan was instantly followed
by Tata Docomo.
Availability of WhatsApp in mobile
RULES OF WHATSAPP
You allow access to your mobile
phone number
You can send text, photos, files-audio
and video
No robots/spiders/offline readers/load
testers allowed
No ads/games/gimmicks.
PEOPLE VIEWS IN WHATSAPP
Whatsapp changed the way people looked
at short message service or SMS.
SMS is either inaccessible or too expensive
in many countries.
It is free or chargeable after a year’s service.
Business can use this to get in instant touch,
get immediate response and even know the
intention of the prospective customers’ by
looking at when the concerned person saw
the message last or has he read it or not.
Cont…
Brands are ingeniously, using
whatsapp to increase “contacts”,
broadcast images, videos and audios
and in-turn use the “virality friend
liness” of the platform to create a
strong brand recall and interact
closely with the customer.
COMMON FEATURE
A retailer in india tell his cutomer
to “whatsapp the picture” to a
friend/family for a second opinion.
That’s how commonly essential it can
be to any business looking at a
scalable near free engagement
plantform.
WHATSAPP IN SME
SME (Small medium Enterprise) use
it all the time to send pictures of
customized goods, have direct
conversations with the customer
and actually reduce time and money
which would have been involved
otherwise.
Example on whatsapp marketing
Singapore is effectively using the
application for marketing with its 78%
smartphone penetration, lowcost or
free wi-fi options, it is the ideal media.
Home Improvement(Interior)
companies are using the platform to
verify the corrections in the house
without having the owners actually
having to sit through the dusty
renovations
BBC News India shared news
related to the elections in the
English and Hindi.
Users were required to add phone
numbers, send a test message and
they would receive a broadcast
limited to thrice in a day.
Cont…
With in the company
Effectively, all international
communications of smaller companies
could be made easy, specific,
personalized, fast, language specific,
relevant and sure shot read by each
employee with Whatsapp.
Employees could easily involve cross
border coleagues to conversations at
realtime.
CONCLUSION
The opportunities are endless so
every business should be ride the next
big wave called whatsapp.
If you have only thought of Facebook
giveaways, Twitter chats and
instagram hashtags, think agai,
whatapp can be your best social
media marketing campaign.
Whatsapp in marketing

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Whatsapp in marketing

  • 2. What’s up? WhatsApp Messenger is a cross- platform mobile messaging app which allows users to exchange messages - and much more- without having to pay for them
  • 3.  Jam Koum and Brian Acton is a founder of WhatsApp  This App founders are former Yahoo employee. It was Founded in 2008
  • 4.
  • 5. Cont…  55 employees are working in WhatsApp  32 engineers in that team, which means, 1 to 14 million ratio of developers to active users
  • 6. Neeraj arora (Responsible for all things business at the app corporate) convinced Anil Ambani’s Reliance communications to allow unlimited use of whatsapp for Rs. 16/mth data plan. This plan was instantly followed by Tata Docomo. Availability of WhatsApp in mobile
  • 7.
  • 8. RULES OF WHATSAPP You allow access to your mobile phone number You can send text, photos, files-audio and video No robots/spiders/offline readers/load testers allowed No ads/games/gimmicks.
  • 9. PEOPLE VIEWS IN WHATSAPP Whatsapp changed the way people looked at short message service or SMS. SMS is either inaccessible or too expensive in many countries. It is free or chargeable after a year’s service. Business can use this to get in instant touch, get immediate response and even know the intention of the prospective customers’ by looking at when the concerned person saw the message last or has he read it or not.
  • 10. Cont… Brands are ingeniously, using whatsapp to increase “contacts”, broadcast images, videos and audios and in-turn use the “virality friend liness” of the platform to create a strong brand recall and interact closely with the customer.
  • 11. COMMON FEATURE A retailer in india tell his cutomer to “whatsapp the picture” to a friend/family for a second opinion. That’s how commonly essential it can be to any business looking at a scalable near free engagement plantform.
  • 12. WHATSAPP IN SME SME (Small medium Enterprise) use it all the time to send pictures of customized goods, have direct conversations with the customer and actually reduce time and money which would have been involved otherwise.
  • 13. Example on whatsapp marketing Singapore is effectively using the application for marketing with its 78% smartphone penetration, lowcost or free wi-fi options, it is the ideal media. Home Improvement(Interior) companies are using the platform to verify the corrections in the house without having the owners actually having to sit through the dusty renovations
  • 14. BBC News India shared news related to the elections in the English and Hindi. Users were required to add phone numbers, send a test message and they would receive a broadcast limited to thrice in a day. Cont…
  • 15. With in the company Effectively, all international communications of smaller companies could be made easy, specific, personalized, fast, language specific, relevant and sure shot read by each employee with Whatsapp. Employees could easily involve cross border coleagues to conversations at realtime.
  • 16. CONCLUSION The opportunities are endless so every business should be ride the next big wave called whatsapp. If you have only thought of Facebook giveaways, Twitter chats and instagram hashtags, think agai, whatapp can be your best social media marketing campaign.