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What Works in B2B Marketing? Insights from MarketingProfs’ latest research:  What Works in 2011:  B2B Marketing
Presenter Matthew T. Grant Managing Editor, MarketingProfs 15 Years in B2B marketing
The Research How were people bouncing back from 2008/2009? How were they allocating budget? What did they perceive as most effective?
High Level Findings: Budget Budgets Are Bouncing Back
High Level Findings: Budget Budgets dropped more in 2009 than 2008 46% saw budgets increasing in 2010 66% see increases for 2011
High Level Findings: Priorities Generating Leads and Building Brand Awareness are Top Priorities
High Level Findings B2B Marketing is still about Lead Gen Other Priorities: ,[object Object]
Customer Insights
Qualifying Leads
Measuring Marketing Effectiveness,[object Object]
High Level Findings: Tactics Value for Lead Gen Shifting
High Level Findings: Tactics Inside Sales and Telemarketing Tradeshows/Conferences Executive Breakfasts and Sponsored Events
High Level Findings: Online What about Online Channels?
High Level Findings: Online Most Effective Online Channels
High Level Findings: Online Webinars, Search Marketing, and Corporate Website ranked most highly effective Not deemed as highly effective as traditional channels
High Level Findings: Branding Drivers of Brand Awareness: Offline
High Level Findings: Branding Drivers of Brand Awareness: Online
High Level Findings: Branding Brand Awareness Traditional tactics remain important Inside Sales seen as improving Webinars seen as most effective online tactic Bumped websites to second place
High Level Findings: Branding Brand Awareness ,[object Object]
Smaller companies tend to rank social media more highly for brand awareness,[object Object]
Other Insights: Spend Spending Trends: Online
Other Insights: Spend Online channels seeing greatest increase ,[object Object],Larger companies are more willing to increase spend on social networks/online communities and webinars Smaller companies are focusing spend on search
Other Insights: Tactics Some Tactics Remain Universal ,[object Object],[object Object]
Less expensive digital channels have a continuing appeal,[object Object]
Other Insights: Marketing Automation  Marketing Automation Adoption Still Slow  Proliferation of channels and tactics   Increasing complexity of marketing function  Still, companies remain cautious
The Golden Rule Tactics must map to the buying cycle
Map to Buying Cycle Key focus of content marketing
Map to Buying Cycle Critical role of peer recommendation places emphasis on blogger outreach and influencer marketing
Map to Buying Cycle Lead nurturing grows in importance and with it the need for marketing automation Photo credit:Stuart Richards
Period of Transition B2B Marketers need to blend
What About ROI?  Measurement remains essential yet challenging Photo credit: Annna
B2B Marketing Lessons
Content Marketing Increased spend on websites and webinars = Increased spend on content Photo credit: Nick Ares
Content Marketing Content marketing requires both strategy and resources (content producers) CurateSponsor
Content Marketing Content can be both “for” and “about” clients From: service.PRWeb.com
Content Marketing Beyond the White Paper Content is more than words Extend, repurpose, reuse
Community Engagement Engagement begins with listening ,[object Object],Photo credit: russelljsmith
Community Engagement Identify the influencers Photo credit: Theogeo
Community Engagement BYOC: Build Your Own Community ,[object Object]
Kinaxis, serving and entertaining the supply chain management industry,[object Object]
Search B2B buyers use Google for research ,[object Object],[object Object]
Search Search is social	 ,[object Object]
An Anecdote from Avaya,[object Object]
Metrics Below or Above the Bottom Line? ,[object Object]
Brand Awareness
Leads

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What Works in B2B Marketing

Editor's Notes

  1. Thank people for their time
  2. spending money on the things we need to do
  3. Sales/Telemarketing – holdingTradeshows – moved up in rankExec Bfast – most popular among big companies
  4. social networks seeing the biggest increasewebinars and webcasts cross the 50where spend is and perceived effectiveness don’t always jibe
  5. Still
  6. Or at least not as widely perceived to be effective47% see telemarketing as highly effective40% see tradeshows as highly effectivetheir very ubiquity
  7. Everything is in decline – PR slipping the most
  8. The interesting thing here is the influence on your company’s brand has moved off the homepage, so to speakAlso, email is starting to slip
  9. Touch and content
  10. Even though blogging isn’t ranked that highly
  11. Websites (47.8%), webinars (47.7%) and search marketing (47.5%) are among the top threeThe majority respondents plan to engage more with social networks such as Facebook and LinkedIn (62.9%), and blogs (53.7%) with Twitter close behind at 48.3%
  12. Social Media spend, while growing, still a fraction of totalChallenge is integrating the traditional tactics (inside sales, executive events) with emerging tactics (search marketing, blogging, online communities, etc.)
  13. Budget increases bring renewed scrutiny of ROITop line performance metrics (followers/site visits) waning in valueChallenge lies in linking tactics to specific buyer behaviorsHighlights need for tracking and automation
  14. Also, Printing for Less
  15. Think “Content Program”= White Paper + Webinar + Micro-sitePodcasts, video, gamesIntegration with sales
  16. Altium and Nanoboard3000 – you got to dig a littleForbes.com
  17. Easy way to get community going and find existing communitieslinkedin answers as a great biz dev tool, especially for agenciesVisitors who come to your site via linkedin tend to stay longer
  18. Hubspot
  19. 250K sale: Shoretel or Avaya - http://www.socialmediaexaminer.com/it-pays-to-listen-avayas-250k-twitter-sale/
  20. When seeking out influencers to help you achieve your marketing objectives, it’s important to understand what makes them truly influential. For example, a team of HP researchers found that the number of followers someone has on Twitter is a poor gauge of their real influence or how far their messages will travel. Instead, influence depends more on the extent to which an individuals’ followers, fans, friends, blog readers/subscribers, etc. revere, respond to, and act on their opinions and advice.  Another way to formalize influence is to follow the lead of the marketing executives consulted by Brian Solis and the folks at Vocus when putting together their “Influencer Grudge Match” study. These executives cited the quality or focus of the individual’s network (60%), the quality of the content they share (55%), their capacity to cause measurable outcomes (55%) and the depth of their relationships (40%) as the factors that most contribute to making a person influential.