DevOpsGuys
Devops 101 for Recruiters
What is DevOps, why is it important and how to hire the correct candidates?

DevOpsGuys

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Agenda
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•
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•

DevOps on the Job Boards
Why DevOps?
What is DevOps?
What does this mean for Recruiters?
Q&A

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DevOps on the job boards

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DevOps Job Board Keywords

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Why does IT need to change?

WHY DEVOPS?
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Companies are Changing

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Who needs IT Depts?
“Gartner predicts that in less than three
years, 35% of enterprise IT expenditures will
happen outside of the corporate IT budget.”
“results of PricewaterhouseCoopers' Digital
IQ Survey indicate that at 100 of the
companies PwC ranks as "top performers,"
IT controls less than 50% of corporate
technology expenditures.”
http://www.computerworld.com/s/article/9226415/The_Upside_of_Shadow_IT?pageNumber=1

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Development HAS changed

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Focus shifted to Service
(and Speed)

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The Best are reaping the Rewards

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And why should you care?

WHAT IS DEVOPS?
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Defining Devops I
“The term “DevOps” typically refers to the
emerging professional movement that
advocates a collaborative working
relationship between Development and IT
Operations, resulting in the fast flow of
planned work (i.e., high deploy rates), while
simultaneously increasing the
reliability, stability, resilience and security of
the production environment.” – Gene Kim
http://itrevolution.com/11devops/

DevOpsGuys
He goes on to say
“…while simultaneously increasing the

reliability, stability, resilience and
security of the production
environment.”
– Gene Kim
DevOpsGuys
Defining Devops II
“I’ll tell you EXACTLY what DevOps means.
DevOps means giving a sh*t about your job
enough to not pass the buck. DevOps means
giving a sh*t about your job enough to want to
learn all the parts and not just your little world.
Developers need to understand infrastructure.
Operations people need to understand code.
People need to f**king work with each other and
not just occupy space next to each other.”
- John E. Vincent (@Lusis)
http://blog.lusis.org/blog/2013/06/04/devops-the-title-match/

DevOpsGuys
Breaking down Silos

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Products not Projects
"Delivery teams run software products
- not projects –
that run from inception to retirement“
– Jez Humble, (Thoughtworks)

https://sites.google.com/a/jezhumble.net/devops-manifesto/

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DevOps influences
Deming
Toyota (TPS)
•
•
•
•

Lean

Agile

DevOps
DevOpsGuys

Muri
Mura
Mudi
Kaizen

Goldratt ToC
Some Key Thinkers
Patrick DuBois
(@patrickdubois)

Andrew Schafer
(@littleidea)

Gene Kim
(@realgenekim)

Jez Humble
(@jezhumble)

Jesse Robbins
(@jesserobins)

John Allspaw
(@Allspaw)

John Willis
(@botchagalupe)

DevOps
DevOpsGuys

Damon Edwards
(@damonedwards)
CALMS Model
Culture
Automation
Lean

• Hearts & Minds
• Embrace Change
• CI/CD/
• “Infrastructure as Code”
• Focus on producing value for the end-user
• Small batch sizes

Metrics

• Measure everything
• Show the improvement

Sharing

• Open information sharing
• Collaboration
DevOpsGuys
Don’t fight Stupid…

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Embrace Chaos!
“One of the first systems our
engineers built in AWS is
called the Chaos Monkey.
The Chaos Monkey’s job is to
randomly kill instances and
services within our
architecture.
If we aren’t constantly testing
our ability to succeed despite
failure, then it isn’t likely to
work when it matters most – in
the event of an unexpected
outage.”
http://luckyrobot.com/netflix-chaos-monkey-keeps-movies-streaming/
http://www.codinghorror.com/blog/2011/04/working-with-the-chaosmonkey.html

DevOpsGuys
DevOps Transformation
• Don’t attack the Silos
– “Make more awesome”

• Use the CAMS framework & the 3 Ways as
guiding principles
• Start small & iterate
• Standard change management practices…
but remember culture, culture, culture!
DevOpsGuys
What DevOps ISN’T
• Not a “free-for-all”
• Not a return to the “pre-ITIL cowboys days”
• “Developers managing Production”
– http://blog.devopsguys.com/2013/02/17/devopsdoes-not-equal-developers-managingproduction/

• 12 DevOps Anti-Patterns
– http://blog.devopsguys.com/2013/02/20/twelvedevops-anti-patterns/
DevOpsGuys
A difference in emphasis?

DEVOPS & RECRUITERS
DevOpsGuys
DevOps Job Board Keywords

DevOpsGuys
“DevOps” Whitewashing
• Most of the job ads aren’t really “DevOps”
jobs
– It’s a SysAdmin job that someone’s stuck a
DevOps label on…

• Challenge the customer’s requirements
– Puppet and Chef on the same advert?

• DevOps isn’t a synonym for Automation
(remember C.A.L.M.S!)
DevOpsGuys
Understand the Big Picture
• “DevOps” Transformation
• Digital Transformation
• Cloud Migration

DevOpsGuys
Read “The Phoenix Project”

http://www.amazon.co.uk/The-PhoenixProject-Helping-Businessebook/dp/B00AZRBLHO

DevOpsGuys
DevOpsGuys
Thank You
operations | availability | performance | scalability | migration | strategy

DevOpsGuys

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What We Do
DevOpsGuys provide development &
operations support (DevOps) services
for your online applications.

You run your business. We run your website.
It’s as simple as that.

DevOpsGuys

3
Our service portfolio
• 24 x 7 Application-Centric
web operations
• DevOps Transformation &
Training
• Continuous Delivery
implementation
• Infrastructure Automation
& “Infrastructure as Code”
• Application Performance
Management
• AppDynamics
Implementation &
Consultancy

• Web Performance
consulting
• Web monitoring
• Load Testing
• Test Automation and
scripting
• JetBrains Product
Implementation &
Consultancy
• Octopus Deploy
implementation

DevOpsGuys
Our Team
James Smith
(@TheDevMgr)

Steve Thair
(@TheOpsMgr)

• 16 years of software
delivery experience.
• Proven track record

• 25 years of IT Operations
experience.
• Proven track record

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–
–
–
–
–
–

Pizza Hut
KFC
Dell
RAC
Aviva
Fujitsu Siemens
Whitbread

–
–
–
–
–
–
–
DevOpsGuys

Vodafone
Credit Suisse Group
IBM
BNP Paribas
Zurich Financial Services
Totaljobs Group
TSL Education
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Contact Us

Visit us at www.devopsguys.com
Call our team on +44 (0)20 8798 3079
Email our engineers at
team@devopsguys.com
DevOpsGuys

13

Devopsguys DevOps 101 for recruiters

  • 1.
    DevOpsGuys Devops 101 forRecruiters What is DevOps, why is it important and how to hire the correct candidates? DevOpsGuys 1
  • 2.
    Agenda • • • • • DevOps on theJob Boards Why DevOps? What is DevOps? What does this mean for Recruiters? Q&A DevOpsGuys
  • 3.
    DevOps on thejob boards DevOpsGuys
  • 4.
    DevOps Job BoardKeywords DevOpsGuys
  • 5.
    Why does ITneed to change? WHY DEVOPS? DevOpsGuys 2
  • 6.
  • 7.
    Who needs ITDepts? “Gartner predicts that in less than three years, 35% of enterprise IT expenditures will happen outside of the corporate IT budget.” “results of PricewaterhouseCoopers' Digital IQ Survey indicate that at 100 of the companies PwC ranks as "top performers," IT controls less than 50% of corporate technology expenditures.” http://www.computerworld.com/s/article/9226415/The_Upside_of_Shadow_IT?pageNumber=1 DevOpsGuys
  • 8.
  • 9.
    Focus shifted toService (and Speed) DevOpsGuys
  • 10.
    The Best arereaping the Rewards DevOpsGuys 4
  • 11.
    And why shouldyou care? WHAT IS DEVOPS? DevOpsGuys 2
  • 12.
    Defining Devops I “Theterm “DevOps” typically refers to the emerging professional movement that advocates a collaborative working relationship between Development and IT Operations, resulting in the fast flow of planned work (i.e., high deploy rates), while simultaneously increasing the reliability, stability, resilience and security of the production environment.” – Gene Kim http://itrevolution.com/11devops/ DevOpsGuys
  • 13.
    He goes onto say “…while simultaneously increasing the reliability, stability, resilience and security of the production environment.” – Gene Kim DevOpsGuys
  • 14.
    Defining Devops II “I’lltell you EXACTLY what DevOps means. DevOps means giving a sh*t about your job enough to not pass the buck. DevOps means giving a sh*t about your job enough to want to learn all the parts and not just your little world. Developers need to understand infrastructure. Operations people need to understand code. People need to f**king work with each other and not just occupy space next to each other.” - John E. Vincent (@Lusis) http://blog.lusis.org/blog/2013/06/04/devops-the-title-match/ DevOpsGuys
  • 15.
  • 16.
    Products not Projects "Deliveryteams run software products - not projects – that run from inception to retirement“ – Jez Humble, (Thoughtworks) https://sites.google.com/a/jezhumble.net/devops-manifesto/ DevOpsGuys
  • 17.
  • 18.
    Some Key Thinkers PatrickDuBois (@patrickdubois) Andrew Schafer (@littleidea) Gene Kim (@realgenekim) Jez Humble (@jezhumble) Jesse Robbins (@jesserobins) John Allspaw (@Allspaw) John Willis (@botchagalupe) DevOps DevOpsGuys Damon Edwards (@damonedwards)
  • 19.
    CALMS Model Culture Automation Lean • Hearts& Minds • Embrace Change • CI/CD/ • “Infrastructure as Code” • Focus on producing value for the end-user • Small batch sizes Metrics • Measure everything • Show the improvement Sharing • Open information sharing • Collaboration DevOpsGuys
  • 20.
  • 21.
    Embrace Chaos! “One ofthe first systems our engineers built in AWS is called the Chaos Monkey. The Chaos Monkey’s job is to randomly kill instances and services within our architecture. If we aren’t constantly testing our ability to succeed despite failure, then it isn’t likely to work when it matters most – in the event of an unexpected outage.” http://luckyrobot.com/netflix-chaos-monkey-keeps-movies-streaming/ http://www.codinghorror.com/blog/2011/04/working-with-the-chaosmonkey.html DevOpsGuys
  • 22.
    DevOps Transformation • Don’tattack the Silos – “Make more awesome” • Use the CAMS framework & the 3 Ways as guiding principles • Start small & iterate • Standard change management practices… but remember culture, culture, culture! DevOpsGuys
  • 23.
    What DevOps ISN’T •Not a “free-for-all” • Not a return to the “pre-ITIL cowboys days” • “Developers managing Production” – http://blog.devopsguys.com/2013/02/17/devopsdoes-not-equal-developers-managingproduction/ • 12 DevOps Anti-Patterns – http://blog.devopsguys.com/2013/02/20/twelvedevops-anti-patterns/ DevOpsGuys
  • 24.
    A difference inemphasis? DEVOPS & RECRUITERS DevOpsGuys
  • 25.
    DevOps Job BoardKeywords DevOpsGuys
  • 26.
    “DevOps” Whitewashing • Mostof the job ads aren’t really “DevOps” jobs – It’s a SysAdmin job that someone’s stuck a DevOps label on… • Challenge the customer’s requirements – Puppet and Chef on the same advert? • DevOps isn’t a synonym for Automation (remember C.A.L.M.S!) DevOpsGuys
  • 27.
    Understand the BigPicture • “DevOps” Transformation • Digital Transformation • Cloud Migration DevOpsGuys
  • 28.
    Read “The PhoenixProject” http://www.amazon.co.uk/The-PhoenixProject-Helping-Businessebook/dp/B00AZRBLHO DevOpsGuys
  • 29.
    DevOpsGuys Thank You operations |availability | performance | scalability | migration | strategy DevOpsGuys 12
  • 30.
    What We Do DevOpsGuysprovide development & operations support (DevOps) services for your online applications. You run your business. We run your website. It’s as simple as that. DevOpsGuys 3
  • 31.
    Our service portfolio •24 x 7 Application-Centric web operations • DevOps Transformation & Training • Continuous Delivery implementation • Infrastructure Automation & “Infrastructure as Code” • Application Performance Management • AppDynamics Implementation & Consultancy • Web Performance consulting • Web monitoring • Load Testing • Test Automation and scripting • JetBrains Product Implementation & Consultancy • Octopus Deploy implementation DevOpsGuys
  • 32.
    Our Team James Smith (@TheDevMgr) SteveThair (@TheOpsMgr) • 16 years of software delivery experience. • Proven track record • 25 years of IT Operations experience. • Proven track record – – – – – – – Pizza Hut KFC Dell RAC Aviva Fujitsu Siemens Whitbread – – – – – – – DevOpsGuys Vodafone Credit Suisse Group IBM BNP Paribas Zurich Financial Services Totaljobs Group TSL Education 14
  • 33.
    Contact Us Visit usat www.devopsguys.com Call our team on +44 (0)20 8798 3079 Email our engineers at team@devopsguys.com DevOpsGuys 13

Editor's Notes

  • #11 http://www.networkworld.com/careers/2004/0105man.htmlhttp://www.evolven.com/blog/downtime-outages-and-failures-understanding-their-true-costs.htmlhttp://www.randdreturns.com/a-history-of-time-to-market-thinking-in-pharma/http://blogs.wandisco.com/tag/continuous-delivery/http://stelligent-roi.appspot.com/roi
  • #15 Or to put it more bluntly…
  • #16 We want to break down the silos… but don’t attack the silos directly… or you’ll get resistance
  • #18 Before we go any further into DevOps it’s worth quickly looking at some of the influences that you might be familiar with…Agile Software DevelopmentLean Manufacturing (and Eric Ries Lean Startup movement)Demming and the Wheel – Plan Do Check ActToyota Production SystemGoldratt’s Theory of Constraints – drum, buffer, ropeThe main objectives of the TPS are to design out overburden (muri) and inconsistency (mura), and to eliminate waste (muda). The most significant effects on process value delivery are achieved by designing a process capable of delivering the required results smoothly; by designing out "mura" (inconsistency). It is also crucial to ensure that the process is as flexible as necessary without stress or "muri" (overburden) since this generates "muda" (waste). Finally the tactical improvements of waste reduction or the elimination of muda are very valuable.  (Wikipedia)Kaizen (We improve our business operations continuously, always driving for innovation and evolution.)
  • #19 John Allspaw, one of the Founders of the O’Reilly Velocity Conference and Dev Lead @ EtsyJesse Robbins, formerly @ Amazon and now at OpsCodeGene Kim, founder of TripWireEtcetc