The document outlines the concept of DevOps, emphasizing its role as a cultural shift in IT that promotes collaboration between developers and operations teams to enhance software delivery and infrastructure changes. It details the reasons for adopting DevOps, the steps for implementation, and common pitfalls to avoid. The document also touches upon application modernization and the advantages of infrastructure as code, highlighting how these practices can lead to improved organizational performance.

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Building a DevOps Culture
2016 MTUG IT Summit and Tradeshow, June 2nd 2016

2. The Scoop
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• What is DevOps
• Why DevOps
• Developing a DevOps Mindset
• Crafting a DevOps Journey
• The DOs and DON’Ts of DevOps
• Common DevOps Use Cases
• Tools of the Trade

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4. What is DevOps
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DevOps is a culture, movement or practice that emphasizes the collaboration
and communication of both software developers and other information-
technology (IT) professionals while automating the process of software
delivery and infrastructure changes.
- Loukides, Mike (2012-06-07). "What is DevOps?"

5. What is DevOps
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Understanding of the interdependencies
between application development and It
Operations
Aims to help organizations rapidly produce
quality applications, products and services
Responds to the dynamic business needs and
demands of the stakeholders
Supports the use of agile development
processes

6. What is DevOps Not
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A role, person or organization
A set of task performed by system
administrators or developers
Writing Chef or Puppet Scripts
Application or set of automation
tools

7. Characteristics of DevOps
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Same team develops and operates the
solution.
Focus on business goals
Pragmatic automation
High value placed on learning by
experimentation
Rapid innovation cycles
Measure and monitor everything !!!

8. DevOps Lifecycle
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9. Pillars of DevOps

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11. Why DevOps
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Source: HPE,
DevOps: Accelerate to the
speed of business

12. Why should you consider DevOps
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1. Your customers (internal and external) will thank you !!
2. It will make your workforce more flexible
3. You don’t need to throw out what you’ve got
4. DevOps is constantly evolving
5. You can adopt DevOps at your own pace
6. Its all about numbers
7. DevOps will boost morale, and in turn productivity
8. DevOps is about more than just technology
Source: ITSM Zone, TOP 10 REASONS YOUR ORGANISATION SHOULD BE CONSIDERING DEVOPS

13. DevOps…..Bottom Line
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15. The 4 Step Process
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Assess your
DevOps Strategy
• Identify your DevOps
business drivers and
challenges
• Examine critical success
factors and best practices
• Review critical DevOps
areas that align with your
business goals
• Identify priorities for short,
midsize, and long-term
projects
Identify the
DevOps maturity
of your core dev
and IT ops
processes
• Identify key stakeholders in
business, development, QA,
and operations
• Determine communication
plan for stakeholders
• Understand the app
development
methodologies—Agile,
waterfall, both—that are
most important
• Determine the IT processes
that are most important
Adopt and
implement
change to
improve velocity
Pilot and roll out changes to
accelerate delivery for:
• Development and build
automation
• Testing
• Installation and
deployment
• Monitoring and feedback
Measure progress
and plan next
improvement
Based on results and
business metrics, update
and adjust plans.
• Identify results of
improvements
• Locate next opportunity
to improve
• Plan next phase

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17. Getting Started
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• Start with a Low Risk Application
• Identify Desired Business Outcome(s)
• Current State Gap Analysis
• Secure Executive Support
• Properly set expectations
• Focus on Small Iterations of Improvement
• Ruthlessly Remediate Inefficiencies
• Improving and focusing on engineering practices

18. DevOps Evolution
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• Invest in engineering
thought leadership
• One project at a time
• Microservices & Cloud
strategy definition
Defined path forward
Invest in Lean mindset
and practices
DevOps adoption
Microservices & Cloud
implementation
On-demand releases
Establish baseline
metrics
Begin unlocking productivity and
speed to market
• Spread talent across
organization
• Manage to metrics
• Optimize and extend
Optimized. Scalable site that can
innovate at the speed of business

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20. The DOs
Mentor and train the organization to embrace the
DevOps mindset
Select DevOps tools and patterns that will ease
the evolution of your application development
platform
Include pragmatic testing in your DevOps
playbook
Instill pride of ownership in your teams
Encourage innovation and experimentation
Embrace effective feedback, metrics and
monitoring
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21. The DON’Ts
Take SECURITY for granted
Forget about service and resource governance
Promote a culture of secrecy, judgment and fear
of retribution
Do something manual more than twice
Force every application, from the start, through the
DevOps process
Re-invent the wheel
Create bottlenecks that lead to a single point of
failure in your teams
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23. What is Application Modernization?
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Application modernization is
the refactoring, re-purposing
or consolidation of legacy
applications to align more
closely with current business
needs.

24. What Are Your Application Modernization Goals?
Improve Reliability - Antifragility
Reduce Costs
Alignment of IT and Business Goals
Easier Compliance Audits
I’m Just Generally Masochistic
Improve Speed/Agility
Improve Performance
Improve UI/Features/Functionality
Reduce Learning Curve
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26. Infrastructure Maturity Model
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Less
Mature
More
Mature

27. Programmable Infrastructure
Infrastructure as Code - The concept of applying methods and tooling
established in software development onto the management of IT
infrastructure. This includes but is not limited to:
Automation
Versioning
APIs
Immutability
Agile Techniques
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28. Lead Time Comparison
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Traditional
Infrastructure
Infrastructure as
Code
Fully Provision a
Server Days or Weeks Minutes
Build a New
Environment Weeks or Months Minutes
Reconfigure a
Existing
Environment
Days or Weeks Minutes

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30. Common Tools
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31. And Finally…to Sum it up
IT Performance improves organizational performance. DevOps practices
lead to better IT and organizational performance.
High-performing IT organizations deploy 30x more frequently with 200x
shorter lead times
Lean management provides higher quality, shorter cycle times with
quicker feedback loops, and lower costs.
Painful deployments generally typically indicate poor IT performance,
organization performance, and culture.
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