What Millennials and mobile technology tell us about the changing nature of work

© 2015 Nuance Communications, Inc. All rights reserved. 1
A generation on
the move:
Productivity
and the
rising
Mobile,
Millennial
workforce

How, when, and where we work today is radically
different compared to earlier generations.
The workforce is changing.

%
of workers reported working outside of the office at
least part of the time in 2015.
According to a Citrix survey

We’re moving away from
the desk and the
stationary office in the
quest for greater
flexibility.

In short, we’re becoming
more mobile.

By 2020, nearly
3/4 of the total
U.S. workforce
will be mobile.
72%
According to IDC

So, why are we seeing this
shift?
Technology – existing and emerging1
2 Rise of the Millennial generation

Now, more than ever,
it’s technologically
feasible.

Today, there is an abundant supply of devices,
hardware, software, apps, and services that
enable us to work from practically anywhere.

In fact, 64% of American adults
now own a smartphone –
nearly 2X as many as in 2011.
2011
2015
According to the Pew Research Center

By 2019, mobile
phone sales will
reach 2.1 billion
units.
According to the Gartner

According to Forrester research
1/2 of employees use a tablet for
work purposes at least once a week
and almost 1/3 of companies
provide tablets to use for work

And we get our money’s worth.
According to Jack Morton
150is the number of times we interact with our
mobile devices each day.

But there’s more to come.
New technologies are
emerging that bridge the
gap between today and
tomorrow.

Augmented
reality
Industrial
wearables
Voice
recognition
Biometric
readers

The Atheer AiR 3D smart glasses boosting worker productivity
through voice and gesture interaction.

Now, about those
Millennials…

Millennials grew up with
mobile devices. They expect
these devices to be a part of
the work experience.

In fact, more than
85% of them own
smartphones.
According to Nielsen

Plus, they don’t expect a standard
9-5 schedule; they expect to have
more flexibility and autonomy.
Today, they have the technology to
help them do just that.

So, why does this
matter so much?

First, because Millennials are
choosing their employers, in
part, based on their adoption
of innovative technologies.

of Millennials polled said that working for a company
with updated technology, services and solutions was
important to them.
According to Microsoft

Second, millennials are on the verge
of dominating the workforce.

By 2020, Millennials
will make up 50% of
the U.S. workforce.
By 2025, Millennials
will make up 75% of
the U.S. workforce.
According to the Bureau of Labor Statistics

That’s a lot of
Millennials.

Now, with these changing
work norms comes a shift
in the way we manage
productivity.

Workers operating in
mobile environments need
to be just as productive as
their office counterparts.

So, how do we make
sure this happens?

First, organizations need
to recognize and embrace
the change.

%
of CEOs see mobile technologies as being
strategically important to organizations.
According to PwC CEO Survey

Second, organizations
should arm their
employees with the apps,
services, and devices to
support these new work
norms.

70% of organizations see
mobile technology as
essential to supporting
the Millennial workforce.
According to Randstad Technologies / IDG

And half of enterprises think
that productivity would
increase by at least 40% if the
rising ‘made for work’ apps
were made mobile.
According to Mobile Helix

By 2017, it’s estimated that
25% of enterprises will have an
enterprise app store for
managing corporate-
sanctioned apps on PCs and
mobile devices.
According to Gartner

60% say they
will increase
investment in
mobile
technology to
support
Millennials.

sfsdSpotlight on Cornell
University’s utilities
department
Cornell runs its own water and
electrical utility for the campus and
student housing, serving as many as
30,000 at a time. In 2014, the
university equipped their service
workers with iPads featuring
installed apps that can more quickly
and easily investigate and even
respond to emergencies from
virtually anywhere.
According to InfoWorld

And these trends are not
specific to any one
industry or function.

sdfsdfs Last year, General Electric signed an
agreement to roll out Microsoft Office 365
to more than 300,000 employees in 170
countries. The decision marked a
significant investment in “providing scalable
productivity tools to employees worldwide”
leveraging the cloud.
As the nation’s fifth largest assurance, tax,
and accounting firm, McGladrey LLP rolled
out tablets to all 6,500 of its employees to
“enhance the effectiveness and efficiency
of their work with clients.”
According to AT&T
According to Microsoft

The writing is on the wall.

Mobile solutions for work are
not only what Millennials are
craving, but can be good for
your company’s bottom line.

Keeps employees connected and
collaborative.1
2 Boosts productivity.
3
Allows for greater flexibility, molding to
new work norms.

“Companies that adopt and deploy
mobile technologies stand to get
ahead because of the many
employee-focused benefits,
including increased employee
productivity, greater employee
engagement and satisfaction, and
higher levels of employee loyalty
and retention.”

Empower your employees with the tools
they need to keep pace with the changing
workforce. Try Dragon Anywhere now.
Get the app

What Millennials and mobile technology tell us about the changing nature of work

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