We look at the future of the industry and what will make a great business analyst going forward - sharing insights about change management and how to better equip yourself with the right tools to the best business analyst you can be.

1. Copyright BSG
BSG Grad Share 2014
Informatics/ Information Science

2. Should I
become a BA?
How do I make this
a reality?

4. What makes a great BA today?
• Delivering results and meeting customer
expectations
• Writing and reporting
• Problem solving and analysis
• Coping with pressures and setbacks
• Presenting and communicating information
• Working with people
• Resourceful
• Good communicator, problem
solver, critical thinker
• Creates alignment and clarity
• Good project management skills
• Communicating details and concepts
• Conceptual modelling skills
• Curiosity
• Decomposing the abstract into details
• Change management
• Delivering results and meeting customer
expectations
• Writing and reporting
• Problem solving and analysis
• Coping with pressures and setbacks
• Presenting and communicating information
• Working with people
Extract from BSG:
• Resourceful
• Good communicator, problem
solver, critical thinker
• Creates alignment and clarity
• Good project management skills
Extract from Bridging the Gap
(www.bridging-the-gap.com):
• Communicating details and concepts
• Conceptual modelling skills
• Curiosity
• Decomposing the abstract into details
Extract from Business Analyst Times
(www.batimes.com):
• Change management

5. What will it take to be a
great BA in the future?
Foundational competencies will remain, but there will be
emergent differentiators
3. coping with pressures and setbacks
2. learning and researching
1. adapting and responding to change
5. communicating objectively
4. deciding and initiating action
(A) Extent of
change
(B) Rate of
change

6. What will it take to be a
great BA in the future?
Foundational competencies will remain, but there will be
emergent differentiators
3. coping with pressures and setbacks
2. learning and researching
1. adapting and responding to change
5. communicating objectively
4. deciding and initiating action
(A) Extent of
change
(B) Rate of
change

7. The extent
of change
“While the uncertainty from the credit collapse of 2008 appears to be receding,
the demand for transformation — particularly involving IT — is on the rise. An
influx of business transformation projects and programs, personified by higher
risk, higher return and higher uncertainty, will find change functions in
organisations prepared — or not. Those who prepare will prevail, while those
who don't will fail, and will most likely be fired.” (Gartner, 2014)

8. Today
The extent of change
BSG analysis toolbox today vs 5 years ago
5 years ago
UML
Gantt chart
BRS/FSS
PRINCE2
ARIS
Business Case
Rational Rose
Test strategies, test cases
Tech landscape Context diagram
BPMN
TDD
Agile
Scrum
UXD
CED
User stories,
epics
User journeys
AIDA
Automated testing
Wireframes
Adkar
Prototyping
Lean Startup
Business Canvas
Models
Today

9. What will it take to be a
great BA in the future?
Foundational competencies will remain, but there will be
emergent differentiators
3. coping with pressures and setbacks
2. learning and researching
1. adapting and responding to change
5. communicating objectively
4. deciding and initiating action Because they are difficult,
uncommon and critical to
keeping the foundation strong;
and they take experience and
specific focus to develop
(A) Extent of
change
(B) Rate of
change

10. What will it take to be a
great BA in the future?
Foundational competencies will remain, but there will be
emergent differentiators
3. coping with pressures and setbacks
2. learning and researching
1. adapting and responding to change
5. communicating objectively
4. deciding and initiating action
(A) Extent of
change
(B) Rate of
change

11. The rate of change
Source: www.comscore.com

12. The rate of
change
The world is becoming less
predictable
Agile methods are being
developed to embrace
uncertainty and allow
businesses to act and react
much more quickly

14. What will it take to be a
great BA in the future?
Foundational competencies will remain, but there will be
emergent differentiators
3. coping with pressures and setbacks
2. learning and researching
1. adapting and responding to change
5. communicating objectively
4. deciding and initiating action
Because they are difficult,
uncommon and they take
experience and specific
focus to develop
(A) Extent of
change
(B) Rate of
change

16. What makes a great BA today?
• Delivering results and meeting customer
expectations
• Writing and reporting
• Problem solving and analysis
• Coping with pressures and setbacks
• Presenting and communicating information
• Working with people
• Resourceful
• Good communicator, problem
solver, critical thinker
• Creates alignment and clarity
• Good project management skills
• Communicating details and concepts
• Conceptual modelling skills
• Curiosity
• Decomposing the abstract into details
• Change management
• Delivering results and meeting customer
expectations
• Writing and reporting
• Problem solving and analysis
• Coping with pressures and setbacks
• Presenting and communicating information
• Working with people
Extract from BSG:
• Resourceful
• Good communicator, problem
solver, critical thinker
• Creates alignment and clarity
• Good project management skills
Extract from Bridging the Gap
(www.bridging-the-gap.com):
• Communicating details and concepts
• Conceptual modelling skills
• Curiosity
• Decomposing the abstract into details
Extract from Business Analyst Times
(www.batimes.com):
• Change management

17. What will it take to be a
great BA in the future?
Foundational competencies will remain, but there will be
emergent differentiators
3. coping with pressures and setbacks
2. learning and researching
1. adapting and responding to change
5. communicating objectively
4. deciding and initiating action
(A) Extent of
change
(B) Rate of
change

19. Social media - keep in touch
#2014GradShare #FutureBAs