4. Marketing is a societal process by which
individuals and groups obtain what they
need and want through creating,
offering, and freely exchanging products
and services of value with others.
13. These slides were created by Sharang Agarwal, IIT Kharagpur as part
of an internship done under the guidance of Prof. Sameer Mathur,
IIM Lucknow (www.IIMInternship.com)
Disclaimer