In today's competitive landscape, your product must exceed expectations and create a compelling customer experience. Here, we discuss how to leverage real customers in real environments to evaluate the stability, satisfaction, and adoption of your product before release and achieve Customer Validation.
What should new products or startups focus on first on the journey to achieving Product/Market Fit. How do you know if yo have achieved it? If you think you have Product/Market fit, what are the next steps?
A discovery process to understand:
what’s valuable to the customer,
create a Go-To-Market strategy,
prove a profitable, sustainable business model as quickly as possible.
Product Management 101: #1 How To Create Products Customer Love.Jean-Yves SIMON
An introduction to Product Management, for people involved in technology or software companies. Mainly aimed at evangelizing the role and responsibilities across an organization.
This is the #1 presentation out of a serie of 10 sessions.
Special thanks to Marty Cagan @ SVPG for the title :)
What should new products or startups focus on first on the journey to achieving Product/Market Fit. How do you know if yo have achieved it? If you think you have Product/Market fit, what are the next steps?
A discovery process to understand:
what’s valuable to the customer,
create a Go-To-Market strategy,
prove a profitable, sustainable business model as quickly as possible.
Product Management 101: #1 How To Create Products Customer Love.Jean-Yves SIMON
An introduction to Product Management, for people involved in technology or software companies. Mainly aimed at evangelizing the role and responsibilities across an organization.
This is the #1 presentation out of a serie of 10 sessions.
Special thanks to Marty Cagan @ SVPG for the title :)
Product Led Growth (PLG) is a go-to-market strategy that relies on product usage as the primary driver of acquisition, conversion and expansion. Learn why we're now in the end user era and how your org can adapt.
Business Framework Value Proposition PowerPoint Presentation SlidesSlideTeam
Are you preparing to give PowerPoint presentation on business framework value proposition? Not finding the right designs and graphics? No worries! We present you, our predesigned and content ready business framework value proposition PowerPoint presentation templates. This customer value proposition PPT presentation will be useful for middle-level management to define company’s internal strategy to the senior level. It includes company overview, product, and services, elevator pitch, problem areas, find a solution, value proposition product & services, company revenue model & expense model. It also includes company’s growth strategy, competitive landscape, two product comparison, SWOT analysis, business shareholders pattern etc. Want to make PPT slides on business strategy, value proposition, personal value proposition, company values, customer value proposition framework, value proposition model and value marketing, employee value proposition, strategic management, value proposition model. You can deploy this value-focused enterprise model presentation. Download business framework value proposition PowerPoint presentation slides now. Get everyone to come to an agreement with our Business Framework Value Proposition PowerPoint Presentation Slides. It helps identify disputed aspects.
Network effects. It’s one of the most important concepts for business in general and especially for tech businesses, as it’s the key dynamic behind many successful software-based companies. Understanding network effects not only helps build better products, but it helps build moats and protect software companies against competitors’ eating away at their margins.
Yet what IS a network effect? How do we untangle the nuances of 'network effects' with 'marketplaces' and 'platforms'? What’s the difference between network effects, virality, supply-side economies of scale? And how do we know a company has network effects?
Most importantly, what questions can entrepreneurs and product managers ask to counter the wishful thinking and sometimes faulty assumption behind the belief that “if we build it, they will come” … and instead go about more deterministically creating network effects in their business? Because it's not a winner-take-all market by accident.
What is a business model and how fulfill a business model canvas. Some example of wellknown companies business model: Coca Cola (glass bottle!), Financial Times, LinkedIn, Groupon, Twitter, Facebook, Blockbuster and Google.
Finally community business model (geographically based, professional and online communities) and what is a business plan and how is diverse from a business model.
What is Product/Market Fit? Why is it the Holy Grail of entrepreneurship?
Let me help you answer and understand the fundamental question for every early stage entrepreneur: Are you building a product/service people really want? Watch the video and learn everything about Product/Market Fit.
Twitter: https://twitter.com/m_vukas
Blog: http://www.milanvukas.com/blog/
7 steps for creating the ultimate product-led growth strategy
A practical guide for B2B product leaders
Mickey Alon, Former CEO and co-founder of Insightera, CPO and co-founder of Aptrinsic (Gainsight PX).
Business Model for Companies & Personal Life
http://anggriawan.web.id/2014/02/business-model.html
References:
- "Business Model Generation" by Alexander Osterwalder & Yves Pigneur
- "Business Model You" by Timothy Clark
Product Development with Spotify's Product ManagerProduct School
Companies treat the role of product management differently. Miles Davis, Product Manager at Spotify, shared how they articulate the product development process at Spotify and the role and expectations of a PM.
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...Rod King, Ph.D.
“Customers Deserve the Best Products, Services, and Tools to Help Them Delightfully Get Their Jobs Done”
Wouldn’t it be great if we so deeply understand customers that we could accurately predict customers’ adoption, hiring, and buying decisions? Then, no startup or established business would build products, services, and tools that customers do not want or buy. Waste in business and the dismal failure of startups would be eliminated. Newly launched products, services, and tools would achieve Product-Market fit in no time. And … gainful employment, generated income, and standard of living would be higher. But, why do we not have this paradise especially in the world of entrepreneurship and startups?
My main hypothesis is that currently, business management is largely an art the mastery and tacit knowledge of which reside with a few practitioners such as the late Steve Jobs. Business management is still a blackbox: we know what goes in and what comes out of business. However, we have yet to fully figure out and accurately model how the inside of a business’s blackbox interacts with the environment at present as well as in future.
In the past, the main tools for systematically planning, launching, and building products, services, and organizations was the voluminous and rigid business plan. In today’s volatile, uncertain, complex, and ambiguous environment, the voluminous and rigid business plan is increasingly considered inappropriate. New tools are emerging to replace the business plan especially in the world of startups. This article focuses on tools that facilitate the achievement of Product-Market Fit since Product-Market fitness is considered the greatest risk to having a repeatable and scalable business model and consequently, a profitable and enduring organization.
In this presentation, two tools are presented that focus on achieving Product-Market Fit. One is Alexander Osterwalder’s Value Proposition Canvas (VPC) while the other is my 1-Minute Value Proposition Act (VPA). Both the VPC and 1-Minute VPA are modules of a business model (story). The VPC focuses on the “Job-To-Be-Done” as a unit of analysis while the 1-Minute VPA considers a “customer’s trade-off and decision-making” as the unit of analysis.
In the presentation, elements of the VPC and 1-Minute VPA are considered and examined within the context of a case study. The aim is to enable readers which include entrepreneurs and startups to compare and contrast the two tools with a view to making informed decisions while trying to achieve Product-Market Fit for newly launched products, services, and organizations. As the quote at the beginning says: “Customers Deserve the Best Products, Services, and Tools to Help Them Delightfully Get Their Jobs Done.”
Your feedback would be greatly appreciated.
Rod.
How to Achieve Customer Satisfaction Through Beta TestingCentercode
As the core stage of Customer Validation, Beta Testing offers a unique approach to product feedback completely different than any other testing strategy because you're able to evaluate the customer satisfaction of a product with your target market before it launches. Here, we'll teach you how to run an effective Beta Test, discuss the different types of feedback you'll collect, and show you what to do with the data you've collected.
Candid Conversations With Product People: Using Continuous Customer Testing f...Aggregage
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. He's going to walk you through an agile process for continuous customer testing that saves you time and gives you full confidence in your products — no matter how many you're sending out the door this year.
Product Led Growth (PLG) is a go-to-market strategy that relies on product usage as the primary driver of acquisition, conversion and expansion. Learn why we're now in the end user era and how your org can adapt.
Business Framework Value Proposition PowerPoint Presentation SlidesSlideTeam
Are you preparing to give PowerPoint presentation on business framework value proposition? Not finding the right designs and graphics? No worries! We present you, our predesigned and content ready business framework value proposition PowerPoint presentation templates. This customer value proposition PPT presentation will be useful for middle-level management to define company’s internal strategy to the senior level. It includes company overview, product, and services, elevator pitch, problem areas, find a solution, value proposition product & services, company revenue model & expense model. It also includes company’s growth strategy, competitive landscape, two product comparison, SWOT analysis, business shareholders pattern etc. Want to make PPT slides on business strategy, value proposition, personal value proposition, company values, customer value proposition framework, value proposition model and value marketing, employee value proposition, strategic management, value proposition model. You can deploy this value-focused enterprise model presentation. Download business framework value proposition PowerPoint presentation slides now. Get everyone to come to an agreement with our Business Framework Value Proposition PowerPoint Presentation Slides. It helps identify disputed aspects.
Network effects. It’s one of the most important concepts for business in general and especially for tech businesses, as it’s the key dynamic behind many successful software-based companies. Understanding network effects not only helps build better products, but it helps build moats and protect software companies against competitors’ eating away at their margins.
Yet what IS a network effect? How do we untangle the nuances of 'network effects' with 'marketplaces' and 'platforms'? What’s the difference between network effects, virality, supply-side economies of scale? And how do we know a company has network effects?
Most importantly, what questions can entrepreneurs and product managers ask to counter the wishful thinking and sometimes faulty assumption behind the belief that “if we build it, they will come” … and instead go about more deterministically creating network effects in their business? Because it's not a winner-take-all market by accident.
What is a business model and how fulfill a business model canvas. Some example of wellknown companies business model: Coca Cola (glass bottle!), Financial Times, LinkedIn, Groupon, Twitter, Facebook, Blockbuster and Google.
Finally community business model (geographically based, professional and online communities) and what is a business plan and how is diverse from a business model.
What is Product/Market Fit? Why is it the Holy Grail of entrepreneurship?
Let me help you answer and understand the fundamental question for every early stage entrepreneur: Are you building a product/service people really want? Watch the video and learn everything about Product/Market Fit.
Twitter: https://twitter.com/m_vukas
Blog: http://www.milanvukas.com/blog/
7 steps for creating the ultimate product-led growth strategy
A practical guide for B2B product leaders
Mickey Alon, Former CEO and co-founder of Insightera, CPO and co-founder of Aptrinsic (Gainsight PX).
Business Model for Companies & Personal Life
http://anggriawan.web.id/2014/02/business-model.html
References:
- "Business Model Generation" by Alexander Osterwalder & Yves Pigneur
- "Business Model You" by Timothy Clark
Product Development with Spotify's Product ManagerProduct School
Companies treat the role of product management differently. Miles Davis, Product Manager at Spotify, shared how they articulate the product development process at Spotify and the role and expectations of a PM.
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...Rod King, Ph.D.
“Customers Deserve the Best Products, Services, and Tools to Help Them Delightfully Get Their Jobs Done”
Wouldn’t it be great if we so deeply understand customers that we could accurately predict customers’ adoption, hiring, and buying decisions? Then, no startup or established business would build products, services, and tools that customers do not want or buy. Waste in business and the dismal failure of startups would be eliminated. Newly launched products, services, and tools would achieve Product-Market fit in no time. And … gainful employment, generated income, and standard of living would be higher. But, why do we not have this paradise especially in the world of entrepreneurship and startups?
My main hypothesis is that currently, business management is largely an art the mastery and tacit knowledge of which reside with a few practitioners such as the late Steve Jobs. Business management is still a blackbox: we know what goes in and what comes out of business. However, we have yet to fully figure out and accurately model how the inside of a business’s blackbox interacts with the environment at present as well as in future.
In the past, the main tools for systematically planning, launching, and building products, services, and organizations was the voluminous and rigid business plan. In today’s volatile, uncertain, complex, and ambiguous environment, the voluminous and rigid business plan is increasingly considered inappropriate. New tools are emerging to replace the business plan especially in the world of startups. This article focuses on tools that facilitate the achievement of Product-Market Fit since Product-Market fitness is considered the greatest risk to having a repeatable and scalable business model and consequently, a profitable and enduring organization.
In this presentation, two tools are presented that focus on achieving Product-Market Fit. One is Alexander Osterwalder’s Value Proposition Canvas (VPC) while the other is my 1-Minute Value Proposition Act (VPA). Both the VPC and 1-Minute VPA are modules of a business model (story). The VPC focuses on the “Job-To-Be-Done” as a unit of analysis while the 1-Minute VPA considers a “customer’s trade-off and decision-making” as the unit of analysis.
In the presentation, elements of the VPC and 1-Minute VPA are considered and examined within the context of a case study. The aim is to enable readers which include entrepreneurs and startups to compare and contrast the two tools with a view to making informed decisions while trying to achieve Product-Market Fit for newly launched products, services, and organizations. As the quote at the beginning says: “Customers Deserve the Best Products, Services, and Tools to Help Them Delightfully Get Their Jobs Done.”
Your feedback would be greatly appreciated.
Rod.
How to Achieve Customer Satisfaction Through Beta TestingCentercode
As the core stage of Customer Validation, Beta Testing offers a unique approach to product feedback completely different than any other testing strategy because you're able to evaluate the customer satisfaction of a product with your target market before it launches. Here, we'll teach you how to run an effective Beta Test, discuss the different types of feedback you'll collect, and show you what to do with the data you've collected.
Candid Conversations With Product People: Using Continuous Customer Testing f...Aggregage
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. He's going to walk you through an agile process for continuous customer testing that saves you time and gives you full confidence in your products — no matter how many you're sending out the door this year.
The Butterfly Principle for Product Management by GameBench CEOProduct School
Startups have changed the way technology companies perceive product management. Experimentation and application of lean principles are no longer just for startups. Large enterprises want to cultivate a startup mindset and mimic such an environment.
So what’s the startup product mindset? How does obsession with a customer problem help startups succeed? And what makes them fail?
Sri shared his experiences and real examples around customer-centric and pragmatic product management that gives enterprises an edge over their competitors. He discussed the butterfly principle in product creation and how it helps create products customer love.
Product Development Demystified: Launching Faster with Confidence through Hum...Aggregage
Kandice Durden is here to discuss how leading organizations build, validate, and embed customer feedback into their development cycles. It’s time to take the guesswork out of product development by putting your customers at the center of your decisions!
Software organizations that want to maximize the yield of Software Testing find that choosing the right testing strategy is hard, and most testing managers are ill-prepared for this. The organization has to learn how to plan testing efforts based on the characteristics of each project and the many ways the software product is to be used. This tutorial is intended for Software professionals who are likely to be responsible for defining the strategy and planning of the testing effort and managing it through its life cycle. These roles are usually Testing Managers or Project Managers.
How to Use Data to Build Products by Tradesy Product AdvisorProduct School
In this presentation:
-Product Management is probably the most exciting function in technology organizations - it's an art and science that's well-suited for certain personalities
-The goal of a good Product Manager is NOT to launch a product - rather, it's to move a planned metric in the right direction by the right amount
-A good Product Manager can answer the question, "How did your product do yesterday?" We can't answer that without a well-defined analytics strategy and data requirements built into our products
Failure is an Option: Scaling Resilient Feature DeliveryOptimizely
Designing a perfect, failproof software delivery system is impossible. Failures will happen. What's more important is the speed and reliability of your recovery.
Shipping with feature flags helps you limit your risk in the first place and recover faster when the unexpected happens.
Today, with Optimizely Agent, companies that build their apps using service-oriented architectures can achieve production-scale faster with their feature delivery and experimentation platform.
[Webinar] Visa's Journey to a Culture of ExperimentationOptimizely
Join us as we hear Ramkumar Ravichandran, the Director of A/B Testing at Visa Checkout, explain how he created a high impact experimentation program. Ram will take us through the growth of Visa’s program: from selling the value, to laying down the vision, the roadmap and success criteria, to creating the right team and driving engagement with the program.
Attend this webinar to learn:
-How an experimentation program drives business impact.
-A model to drive continuous stakeholder engagement with the program.
-How to build a roadmap that goes above and beyond simple UX optimization.
Leaner and Smarter: How Enterprises Can Develop Better Digital Products (v2)Natalie Hollier
This talk was given at the Product Innovation Summit in Boston, September 2016. It provides an overview of how Lean UX teams (applying Design thinking, Lean Startup and Agile development practices) work, and some of the challenges faced by enterprises when trying to adopt and scale teams that work in this way.
KI gestütztes Requirements Engineering: Praktische Insights, wie Innovatoren wie Celonis das kontinuierliche Einbeziehen von Kundenfeedback in das Agile Requirements Engineering praktizieren und damit ihre Customer Experience steigern.
Speaker: Johannes Stich, Co-Founder von Pyoneer.io
In the digital world, any successful product feature will be copied swiftly by competitors. The only way to maintain a competitive advantage is through the customer experience you provide.
Nordstrom Rack | Hautelook: Building a Customer-Centered CultureUserTesting
Nordstrom Rack | Hautelook (NRHL), a Nordstrom Company, empowers shoppers through choice and discovery of fashion at great prices. NRHL serves customers with a large selection of merchandise in over 200 Nordstrom Rack stores nationwide, on the web, and through the NRHL mobile app. The UX team supports mobile, web and omni-channel initiatives and has been tasked to implement a customer-centered culture to create a seamless experience for its customers across all touchpoints.
In this webinar, Sherlyn Soo, Lead UX and Jessica Munoz-Miller, Sr. UX Researcher cover how UX has evolved at NRHL from infancy to its current state, including the journey of proving the business case for a UX team and research resources. Sherlyn and Jessica will discuss how simple UX research tools and strategies have driven cultural change within the organization of NHRL and improved digital products and experiences for customers across channels.
You'll learn:
- Challenges of building a user-centric culture
- How NRHL leverages UserTesting and other research tools to drive ROI
- How to make the voice of the customer a priority when faced with limited resources
Embarking on a career in product management can be daunting, especially when faced with numerous questions about the product development cycle and working in a high performing team.
Introducing The Essential Questions for Product People – your personal mentor packed with questions and strategies to navigate every stage of product development from discovery till post launch of a new feature or product.
This has been compiled to help product managers build their confidence as they work within the cross-functional teams. I hope you find this useful.
Beta testing can provide an immense value to your company, but it can be hard to pinpoint the exact ROI. In this webinar, we take a closer look at the impact beta testing has on your company's bottom line so you can showcase what your betas are bringing to the table. Click this link to access your on-demand webinar: https://www.centercode.com/webinar/2016/october/
Setting the right goals and objectives for your beta testCentercode
Beta testing produces enormous amounts of information on your product. But how do you know you're collecting the right feedback and data? Here our research team shows you how to set targeted goals for your next beta test and what methods you can use to reach them. Click this link to access the on-demand webinar: https://www.centercode.com/webinar/2016/september/
In this webinar, we share our expert advice on how to run a successful B2B beta tests that will help you save time, money, and resources so you can hit the ground running with happy customers. Use this link to access the on-demand webinar: https://www.centercode.com/webinar/2016/august/
How to Juggle Multiple Beta Tests at OnceCentercode
Running a single beta test is hard. Running multiple beta tests can make you want to tear your hair out! In this webinar, our beta managers as they share their advice for handling the demands of multiple beta tests at once. Click this link to access the on-demand webinar: https://www.centercode.com/webinar/2016/july/
Recruiting and Selecting Great Beta TestersCentercode
Betabound community managers share their lessons learned for planning your beta recruitment, building a diverse tester community, recruiting qualified candidates, and selecting the right people for each beta test. Click this link to access the on-demand webinar: https://www.centercode.com/webinar/2016/june/
Integrating the Voice of the Customer into Your Product's DevelopmentCentercode
This webinar will show you how to integrate the voice of the customer throughout your product development process, from MVP to release. We'll look at how to leverage feedback from your customers with different stakeholders in your company to build a better product. Use this link to view the on-demand webinar: https://www.centercode.com/webinar/2016/may/
How to Beta Test Hardware Products in an Increasingly Complex WorldCentercode
The technological landscape is becoming more and more complex every day. The stakes are high and hardware products need to function flawlessly in a number of different environments to meet customer's increasingly high expectations. In this webinar, we'll show you how to run a robust beta test that will help ensure your product is ready to launch. To access the on-demand webinar, use this link: https://www.centercode.com/webinar/2016/december/
This whitepaper teaches you how to successfully use bug reports, surveys, feature requests, and other feedback types to collect and manage high-quality feedback during a beta test.
This presentation was given by Centercode CEO Luke Freiler as part of the Pragmatic Marketing webinar series. Listen to the full presentation by visiting: http://www.pragmaticmarketing.com/resources/increase-the-roi-of-your-betas.
With the help of great companies including Adobe, Avid, Autodesk, Symantec, TiVo, and UPS, we've compiled a collection of great tips for every stage of the beta process.
What You Need to Know about Beta ManagementCentercode
This is the first chapter of our upcoming book on beta test management. What You Need To Know | Beta Management offers an introductory overview of beta test management as a whole, including topics like recruiting and feedback management.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
What is Customer Validation
1.
2. 2
What You'll Learn Today
Whatexactly is Customer Validation?
Whyis it critical to the success of your product?
Whodoes it apply to in the industry?
Wheredoes it fit within your organization?
Whendoes it take place within the product life-cycle?
Howdoes it actually work (high level)?
3. the speaker and Centercode
is Customer Validation (CV)?
is CV critical to the success of your product?
does CV apply to?
does CV belong within your organization?
does CV occur in PLM?
does CV actually work?
and next steps
About
What
Why
Who
Where
When
How
Q&A
4. 4
About Me
Luke Freiler
CEO + Co-founder
Centercode
Engineering & UX Background
Previously with Samsung & Ericsson
Hardware & Software • Consumer & Business
luke@centercode.com
linkedin.com/in/freiler/
5. 5
"Technology is a word that describes
something that doesn't work yet"
- Douglas Adams
Centercode Mission
We help companies leverage their
customers to build better products.
6. ASSETS
Centercode Overview
Customer Validation (CV) is our core competency • Founded in 2001 • Industry leader
Tester Panel 180k+ deeply profiled global test candidates
Framework Scalable and adaptable Customer Validation process
Platform End-to-end cross-platform Customer Validation platform
OFFERINGS
Managed CV
Programs1
CV Platform
Subscription2
Customer
Research3
8. the speaker and Centercode
is Customer Validation (CV)?
is CV critical to the success of your product?
does CV apply to?
does CV belong within your organization?
does CV occur in PLM?
does CV actually work?
and next steps
About
What
Why
Who
Where
When
How
Q&A
9. Customer Validation?
What is
Lower Case
Customers testing real
unreleased products in real
environments.
AKA Beta testing
Upper Case
A distinct discipline for gathering and synthesizing representative customer
feedback to produce a more successful product.
Specific proven research and testing methodologies utilized to capture unique
actionable insight about the customer experience of actual products
throughout their development, from targeted users in their true environments.
10. Beta Testing
Charter Program
Client Validation
Controlled Release
Customer Acceptance Testing (CAT)
Customer Development Program
Customer Experience Trials
Customer Feedback Sessions
Customer Integration
Customer Satisfaction
Customer Tech Preview
Customer Technology Preview
Customer Validation
Design Validation Test
Early Acceptance
Early Adopter Program (EAP)
Early Preview
Early Release
Early Visibility
End User Validation
Field Test
Friendly User Trials (FUT)
Labs
Let the Customer Bang on It
Limited Availability
Limited Release
Market Readiness Testing (MRT)
Pilot Test
Play Test
POC
Pre-Release
RA Release
Ramp Up
Soft Launch
Soft Release
Trusted Testers
User Acceptance Testing (UAT)
User Test
User Validation
Voice of the Customer
The Need for "Upper Case" Customer Validation
11. Defining Attributes of CV
11
Targeted Users • recruited based on demographic and technical
characteristics that are representative of your true audience
Actual Products • tangible pre-production products beyond the
prototype stage of development
Real Environments • the actual homes, workplaces, vehicles, and
lives of the representative customers
Over Time • extended study of actual real-world product usage
by over weeks or months
12. Customer Validation Test Stages
12
Field
Evaluate Adoption
Targeted customers focused on the real-world customer experience
Beta
Evaluate Satisfaction
Targeted customers guided through a comprehensive product tour
Alpha
Evaluate Stability
Technical users identifying quality issues in real environments
13. Customer Validation Stage Details
ALPHA TEST BETA TEST FIELD TEST
Evaluate Stability Evaluate Satisfaction Evaluate AdoptionTest Objective
Does it work? Do they like it? How will they use it?Topic Question
Bug Hunt Guided Evaluation Natural UsageStrategy
Test Ready
(60-80%)
Near/Feature Complete
(80-90%)
Release Candidate
(90%+)
Product State
2 Weeks
(per cycle)
3-6 Weeks
(1-2 cycles)
6+ Weeks
(1 cycle)
Typical Test Length
25-50 25-200 100+Typical Testers
14. the speaker and Centercode
is Customer Validation (CV)?
is CV critical to the success of your product?
does CV apply to?
does CV belong within your organization?
does CV occur in PLM?
does CV actually work?
and next steps
About
What
Why
Who
Where
When
How
Q&A
15. Relevant Technology Product Trends
15
Products have become far more complex1
2
3
The audience has changed; higher expectations
Fewer channels severely increase risk
16. 16
IoT ("Internet of Things") products are a model example of this:
1. They're deeply complex (SW + HW + Services)
2. They're highly interconnected
3. They never stop evolving (OTA)
4. They're hyper competitive
Example: IoT Products
17. PROFIT
Customer Validation Impact and ROI
QUALITY COST
DEV TIME
INT. BIAS
TIME TO MARKET
RETURNS
SUPPORT COST
QUALITY
UX
REVIEWS
CUST SAT
PLANNING
SALES
17
18. the speaker and Centercode
is Customer Validation (CV)?
is CV critical to the success of your product?
does CV apply to?
does CV belong within your organization?
does CV occur in PLM?
does CV actually work?
and next steps
About
What
Why
Who
Where
When
How
Q&A
19. Product Type Product Audience
19
What Products Benefit from Customer Validation
Short Answer: Any product with a customer
Hardware
Software
Services
Consumer
Business
Enterprise
20. the speaker and Centercode
is Customer Validation (CV)?
is CV critical to the success of your product?
does CV apply to?
does CV belong within your organization?
does CV occur in PLM?
does CV actually work?
and next steps
About
What
Why
Who
Where
When
How
Q&A
22. 22
Customer Validation Within an Organization
Quality UX/CX
Market
Research
Customer
Validation
Technology .
.
. Customer
Business
Product
Management
23. the speaker and Centercode
is Customer Validation (CV)?
is CV critical to the success of your product?
does CV apply to?
does CV belong within your organization?
does CV occur in PLM?
does CV actually work?
and next steps
About
What
Why
Who
Where
When
How
Q&A
25. 25
CV within Product Life-cycle
Quality Alpha Beta Field Release
Core Customer Validation
Continuous
Customer
Validation
(next time)
26. the speaker and Centercode
is Customer Validation (CV)?
is CV critical to the success of your product?
does CV apply to?
does CV belong within your organization?
does CV occur in PLM?
does CV actually work?
and next steps
About
What
Why
Who
Where
When
How
Q&A
27. 27
Typical Legacy Process (aka "beta testing")
1. Beg engineering for a beta release
2. Scavenge for people willing to be testers
3. Send out the beta product (with minimal context)
4. Beg testers for feedback (via email)
5. Shotgun distribution of results
6. Pray nothing fell through the cracks
30. 30
Legacy vs. Customer Validation Objectives
Data
e.g. Exports
Information
e.g. Charts
Insight
e.g. Facts
Recommendation
e.g Actions
CV Effort PO Effort
Platform CVF
Problems Solutions
32. Test Scoping and Product Topic Mapping
Topics represent the individual features, functions, and experiences you want tested.
Product
Setup
The process of connecting the product
for first time use.
Find a spot to plug the device into both
the network and wall.
1.8 M
Account
Creation
The process of creating a personal
account to customize the product.
Log into www.xyz.com and create
a new user account.
1.2 S
Topic
Out of
the Box
Onboarding
Description
The initial experience opening the
product package.
Activity
Receive and unbox the product.
Impact
1.2
Size
S
33. 33
Recruitment and Selection (Beta Example)
US Resident, Own 2+ Smart Home ProductsCore Requirements
Android iOS .Technical Segmentations
Smart Home Interest + ExperienceAdditional Traits
Demographic Segmentations Age 18-25 Age 26-35 Age 36-50 . Targeted
Enthusiastic
Strangers
Profiled Panel +
34. 34
Ongoing Feedback Management
All Feedback must be Filtered, Categorized, and Prioritized based on your objectives (Topics and concerns)
Bug Reports Test quality, interoperability, and real-world performance
Measure acceptance, prioritize backlog, generate new ideasSuggestions
Gather user insight and sentiment; study user experiencePrivate Journals
Emulate real-world discussion; drive focused collaborationOpen Discussions
36. Results Overview(Beta Sample)
4.0
out of 5
Recommendations to FIX 3
TOPIC: UNBOXING
Customer Acceptance Score
This score is AVERAGE.
Recommendations to IMPROVE 5
Recommendations to PROMOTE 1
RecommendationsUnboxing Task
TASK
Review the packaging of the product
DESCRIPTION
Review the product packaging and
information without opening the box.
Get to know the product as if you were
considering it prior to purchase.
36
37. Fix Recommendation Sample
Tester Quotes
RELATED FEEDBACK
BUG-0015
Antenna broke pulling it out
of the box
SUG-0013
Better packaging for the
antenna
Reinforce the Antenna
in Packaging
Some testers reported frustration with
the antenna breaking while attempting
to remove it from the packaging.
A broken antenna can lead to a poor
perception of product quality as well
as performance issues.
“While trying to remove the product from the box
the antenna snapped off. I did not even apply that
much pressure.”
“I did not realize that the antenna was broken off
until I heard it banging around in the box. Very
cheaply made. Plus the packaging was so hard to
remove, it is no wonder it broke off."
15%
RESPONDENTS
P1
PRIORITY
Major
SEVERITY
FIX
RECOMMENDATION
37
38. Improve Recommendations Sample
Tester Quotes
RELATED FEEDBACK
BUG-0041
Twist Ties Were Broken
SUG-0013
Needs Better Twist Ties or
Restraints
“Everything was going great as I pulled stuff out of the
box, except the twist ties that held the ethernet cord
together were already broken.”
“I enjoyed pulling everything out of the box. Things
were neat and easily accessible. But, the twist ties
around the cords looked like twist ties on bread and
took the feel of quality out of most the experience.”
20%
RESPONDENTS
P4
PRIORITY
Minor
SEVERITY
IMPROVE
RECOMMENDATION
Provide Higher
Quality Twist Ties
Testers feel that the twist ties are
very cheap compared to the rest of
the contents in the packaging. Some
testers reported that twist ties were
broken upon first inspection.
This gives testers the mindset of a
product of lesser quality and can
result in a poor display.
38
39. Promote Recommendation Sample
Tester Quotes
RELATED FEEDBACK
DIS-0100
Everything is nicely stored
“WOW! This thing is clean, the
packaging felt very orderly making it
simple to unbox. I wish all the products
I purchased came like this."
30%
RESPONDENTS
P3
PRIORITY
PROMOTE
RECOMMENDATION
Packaging Contents
are Neat and Orderly
Testers felt like, overall, everything
was very well organized within the
box. The hub and the light were very
nicely stored and made it easy to pull
them out.
This should be promoted to your
project teams or other members that
can benefit from positive feedback.
"Very impressed by the packaging.
I'm going to end up holding onto it
just in case I move and need to store
all of the components again.
Everything fit into its nice little
compartment, for some reason I
even felt compelled to take a picture
of it. Got me in the mood to organize
some stuff at home."
“Packaging rocks. The box feels
awesome and the contents are neatly
stored. I was amazed with how neatly
things were stored."
39
40. the speaker and Centercode
is Customer Validation (CV)?
is CV critical to the success of your product?
does CV apply to?
does CV belong within your organization?
does CV occur in PLM?
does CV actually work?
and next steps
About
What
Why
Who
Where
When
How
Q&A