Join our panel discussion on February 25th at 2:00 PM ET as we highlight the most important topics to consider before deciding if outsourcing is right for you.

1. Live Discussion:
What Are the True Challenges of
Outsourcing Your Call Center?
Mike Elmalem
Director of BD
Affinity Global
Neal Topf
President
Callzilla
Eric Berg
Vice President,
All-Calls Call Centers
Shai Berger
CEO
Fonolo

2. Offshoring vs. Onshoring

3. Do call centers
avoid
offshoring
because of
consumer
perception?
#CALLCENTER

5. What
regulatory
stipulations
should call
centers keep
in mind?
#CALLCENTER

6. Common Mistakes to Look
Out For

7. What common
mistakes
should contact
centers look
out for?
#CALLCENTER

8. Join us for the live panel discussion!
February 25th, 2016
2:00 PM ET