The document provides information about ADP Workforce Now HR Services, which offers a comprehensive suite of HR, payroll, and benefits administration tools and services to help businesses compete at a higher level. It highlights the integrated tools, team of experts, and high level of service provided. Key features include assistance with compliance requirements, HR administration, payroll processing, benefits administration, and other HR functions.

1. Go where you want, when you want.
> ADP Workforce Now TM
HR Services
The access you need to compete at a higher level including:
• A team of experts
• A comprehensive integrated tools suite
• A higher level of service

2. EXECUTIVE
“We want to open up a new
office in Texas. Are there
any different HR regulatory
requirements that we need
to be aware of?”
ADP Workforce Now
HR Services is the answer.
Taking your business to the next level just
got easier.
You face the same administrative and compliance burdens
as a Fortune 500 company – but without the extensive HR
resources to manage them all. So how will you ever be
able to compete at a higher level? By better managing
your most valuable asset – your people.
• Imagine having access to a team of compliance and HR
experts just as larger companies do every day…without
adding head count?
• Imagine exceeding expectations across the executive
team, company managers, and employees alike?
• Imagine easily accessing benefits, and employee
information to make smarter decisions about your
people and your business?
Introducing ADP Workforce Now HR Services – A flexible
support system which brings together the best of
technology and the most comprehensive HR expertise
available to take your business to the next level.
With ADP Workforce Now HR Services, you get the
best people on your team -- the expertise that gives
bigger companies an edge and keeps them compliant.
You benefit from a solution built with you in mind – one
which gives you a comprehensive picture of your
workforce today and is flexible enough to adapt to the
changing needs of tomorrow. All this is available
through a single partner who demonstrates a passion
for your success by delivering a seamless service
experience to your people, exceeding expectations
across your organization.
1

3. MANAGER
“One of my team members
Your Single Source Solution complained that another
Take advantage of ready access to a team of employee is harassing her.
experts across the HR spectrum. This single
What should I do?”
solution provides integrated tools and
technology to support your core payroll, ADP Workforce Now
HR Services is the answer.
benefits administration, and HR administration
needs from recruitment to retirement.
All the Support You Need… To Add Value to Your Organization
ONE STOP ACCESS VALUE TO EXECUTIVE TEAM
• Comprehensive Service Center for • Stay in HR Compliance
Employees & Managers • Make Smarter Decisions
• Company Portal to All Applications • Minimize the Risk to Your Business
– Self Service Tools for Employees & Managers • Increase Size/Scope of the HR Department
– Online HR Library – Forms & Best Practices at a Fraction of the Cost
– Tool Suite for HR/Benefits & Payroll • Provide a Higher Level of Service to
Administration Your Employees
±
• Relationship Manager • Focus on Your Core Business Strategy
• A Single Partner to Coordinate It All
INTEGRATED SERVICES & HR VALUE
TECHNOLOGY • Streamline Key HR Functions
• Integrated experience across HR, Benefits, • Offload Daily Administrative Tasks
Payroll and Time & Attendance • Rest Easy with Professional Assistance
• Comprehensive Reporting across Payroll, Time on Complex HR Issues
& Attendance, and HR/Benefits Administration • Improve Productivity
• Do the Job You Were Hired to Do
TEAM OF EXPERTS • Focus on Your People
• HR & Benefits
• Payroll/Tax
• Recruitment
• Risk Management
Gain a competitive edge by optimizing each link on the HR Value Chain
ADP Workforce Now HR Services supports and strengthens your HR function. By eliminating the struggle to
keep up with redundant administrative tasks you are in a better position to think strategically about the
future. That’s how ADP Workforce Now HR Services helps change the way you approach workforce
management. Gain a competitive edge by optimizing each link in the HR Value Chain.
2

4. ADP Workforce Now HR Services…
Recruitment Employee Records Payroll & Tax Benefits
& Selection & Relations Administration Administration
± ± ± ±
Make Smarter Hiring Enhance Employee Administer Payroll with Administer Benefits
Decisions Relations Confidence More Efficiently
Take advantage of the ADP’s offering brings Payroll and employee tax ADP’s dedicated service
full range of Recruitment together its full-featured processing with ADP is team and Web-based
Services. You choose the HR Management system, Web-based, with HR/Benefits system gives
level of service that’s Employee Self Service interfaces to your General you the access you need
right for you from Tools, Employee Service Ledger and Time & Labor to address benefits
powerful tools to full Center and Value-added Management applications. administration. Streamline
service recruitment services for a ADP handles all aspects communications and
assistance. comprehensive solution of payroll and tax effectively manage benefit
to managing employee processing. Management costs with insurance
• Customized Job records and relations. reporting provides a carrier connections and
Descriptions comprehensive view of vendor invoice
• Benchmark Pay Scales • HRIS workforce information for reconciliation.
• Applicant Tracking • Employee Portal sound decision-making.
• Managed Online Job • Employee Self Service • Enrollment
Postings* Tools • General Ledger Management Tools
• Resume Searching* • Employee Perks Interface • Electronic data feeds
• Resume Screening* • Employee Service • Pre and Post-tax to providers
• Background Checks* Center Deductions • Management Reports
• Drug Testing* • Employee Assistance • Tax Administration and • Section 125
• Full-service Recruitment Program Filing Implementation
Services* • Customized Employee • Checks and Direct Assistance
Handbooks Deposit • Integration with ADP
• Employee-related HR • W-2 Administration Payroll Applications
Guidance • Management Reports • Premium Deductions
• Wage Garnishments and Processing
Processing • COBRA Administration
• Paid Time Off Accruals • Flexible Spending
• Employee Service Accounts*
Center • 401(k)/Retirement
• Time & Labor (TLM) Services*
Interface • Commuter Card Plan
• Time & Labor & Administration*
Management System* • Benefits Administration
• Workers’ Compensation Services*
Services*
3

5. ADP Workforce Now HR Services supports the entire value chain
delivering value from Recruitment to Retirement.
Training & Risk & Safety Regulatory
Development Management Compliance Separations
± ± ± ±
Develop Your Most Reduce Risk and Stay Compliant and Minimize Liabilities
Valuable Asset Compliance Costs Deliver Peace of Mind
Take advantage of Stay current with OSHA Our team of experts From leave tracking to
online training modules alerts, industry standards, provides guidance on COBRA processing,
via your ADP Portal for and record-keeping compliance changes and ADP’s offering gives you
employees, managers, requirements. Provide industry best practices. the tools you need to
and HR professionals. online safety training to By establishing a effectively manage
Track employee training create a safer work relationship with your employee separations.
and employee environment for employees small team of HR Guidance from HR
performance over time. and take advantage of Specialists you will feel experts help you monitor
our safety hotline to better comfortable addressing changes in leave laws to
• Online HR, Manager, manage risk. changing compliance minimize liability as well
and Employee Self- issues as you encounter as provide best practice
Study Courses • Online Safety Training them. Staying on top of recommendations
• Virtual Instructor-Led from Licensed Risk compliance saves you regarding the full
HR and Manager Management Experts and your business time, separation process.
Training • Monitor OSHA Laws energy, and money.
• Training Tracking • OSHA Compliance • Leave tracking
• Talent Management Forms and Guides • EEO reporting • HR best practices &
• Performance • OSHA Injury and • Veterans reporting forms library
Management Illness Tracking • HR best practices & • Monitor leave laws
• Onsite, Instructor-Led • Safety Hotline forms library • HR Guidance to help
HR, Management • Monitor regulatory minimize liability
Skills, and Compliance changes • State Unemployment
Training* • Employee-related HR Insurance (SUI)
Guidance Administration
• Wage & Hour
Guidance
• FMLA, ADA, EEOC,
Title VII Guidance
*Optional features
4

6. The Access You need to compete at a higher level
±
5

7. EMPLOYEE
“I never thought that buying
a new home would be so
overwhelming. Where can
I go for assistance?”
ADP Workforce Now
HR Services is the answer.
ADP Workforce Now HR Services gives Access is Power
you the access you need to compete at a ADP Workforce Now HR Services gives you the
advantage to compete at a higher level. With
higher level. access to integrated resources and a full team of
One Solution/Infinite Possibilities experts for support, ADP delivers a valuable solution
that will grow and change with you – giving you
With ADP Workforce Now HR Services, choose
the power to make smarter decisions and exceed
from our full range of core and optional services
expectations throughout your organization...
to address your needs today, with the flexibility to
adapt to changes tomorrow. No matter how you • Positioning you to think and act strategically
customize your solution, you maintain control of across the HR value chain.
the process. • Maximizing your most valuable asset.
• Focusing your attention on what matters most to
your business.
• A team of experts
• A comprehensive integrated tools suite
• A higher level of service
6

8. Who We Are
Whether your company has one employee or hundreds of thousands, rely on ADP
to increase your productivity with cost-efficient, easy-to-use solutions that fit your
needs. More than 575,000 companies trust ADP to manage their HR, Payroll and
Benefit Administration with unparalleled service and related compliance support.
Benefits Of ADP
Broadest Offering: Flexible Solutions: Cost-Effective Solutions:
ADP offers the widest range ADP has easy-to-use, flexible ADP offers cost-effective
of HR, payroll and benefit solutions and technology that solutions to manage your
administration solutions to help fit companies of every size HR, payroll and benefit
you meet the extensive demands administration providing
of your company – all from a you with superior value
single source
Compliance Support: Unparalleled Service:
ADP offers you unrivaled ADP offers you the most
support in assisting you qualified and accessible service
with your compliance needs helping you to ensure your
business needs are always met
www.adp.com 1-800-CALL-ADP
The ADP Logo is a registered trademark of ADP, Inc.
The business behind business is a registered trademark of ADP, Inc.
ADP Workforce Now is a trademark of ADP, Inc.
All other products and marks are the property of their respective owners.
04-3262-069 Printed in the USA © 2009 ADP, Inc.