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2014	
  Partners	
  Summit	
  
	
  
Welcome	
  &	
  Market	
  Observa;ons	
  
Las	
  Vegas,	
  NV	
  
Who’s	
  Here	
  for	
  the	
  Partners	
  Summit?	
  	
  
!   Approximately	
  100	
  guests	
  
!   40	
  health	
  plans	
  
!   10	
  external	
  speakers	
  	
  
!   Several	
  provider	
  organiza?ons	
  
!   Industry	
  alliances	
  and	
  associa?ons	
  
!   Consul?ng,	
  analy?cs	
  and	
  marke?ng	
  firms	
  	
  
!   Leading	
  healthcare	
  journalist	
  and	
  author	
  
!   Top	
  Wall	
  St	
  analyst	
  
	
   2	
  
Who’s	
  Not	
  Here?	
  	
  	
  
3	
  
Any	
  of	
  the	
  es+mated	
  500+	
  Elvis	
  impersonators	
  in	
  Las	
  Vegas	
  today	
  
Welcome	
  Outcomes	
  Health!	
  
4	
  
Why	
  Outcomes	
  Health?	
  
5	
  
Analy;cs	
  &	
  Data	
  
Management	
  
Member	
  
Engagement	
  
Chart	
  Retrieval	
  &	
  	
  
Clinical	
  Review	
  
Exper;se	
  &	
  
Consulta;ve	
  
Approach	
  
•  Superior	
  client-­‐facing	
  transparency	
  &	
  repor?ng	
  technology	
  tools	
  
•  Sophis?cated	
  analy?cs	
  to	
  priori?ze	
  member	
  chart	
  chases	
  
•  Ability	
  to	
  license	
  soNware	
  (coding	
  &	
  abstrac?on)	
  
•  Expanded	
  geographical	
  footprint	
  &	
  scope	
  for	
  in-­‐home	
  clinical	
  
care	
  visits	
  
•  Expanded	
  member	
  outreach	
  with	
  dedicated	
  clinical	
  resources	
  
•  Industry	
  leading	
  geographical	
  footprint	
  for	
  retrieval,	
  coding	
  &	
  
abstrac?ons	
  
•  Increased	
  capacity	
  &	
  scale,	
  including	
  offshore	
  opera?ons	
  center	
  
•  Deep	
  domain	
  exper?se	
  in	
  quality	
  measurement	
  &	
  risk	
  
adjustment	
  for	
  Medicare	
  Advantage	
  &	
  Managed	
  Medicaid	
  	
  
Altegra	
  Health	
  at	
  a	
  Glance	
  
6	
  
Los	
  Angeles	
  
Phoenix	
  
San	
  Juan,	
  PR	
  
Mt	
  Laurel	
  
Miami	
  Lakes	
  
Chicago	
  
Minneapolis	
  
Headquartered	
  in	
  Miami	
  Lakes,	
  FL,	
  with	
  eight	
  regional	
  offices	
  &	
  
opera;ng	
  in	
  all	
  50	
  states,	
  Puerto	
  Rico,	
  &	
  the	
  Philippines	
  
Atlanta	
  
Manila,	
  Philippines	
  
	
  
ALTEGRA	
  TEAM	
  –	
  over	
  3,100	
  total	
  team	
  members	
  
Altegra	
  Health	
  Vision	
  
7	
  
To	
  be	
  the	
  most	
  	
  
trusted	
  and	
  valued	
  	
  
partner	
  in	
  helping	
  	
  
healthcare	
  organiza?ons	
  
improve	
  their	
  performance	
  
and	
  the	
  health	
  and	
  well	
  being	
  
of	
  the	
  individuals	
  they	
  serve.	
  
Market	
  Observa;ons	
  	
  	
  
!   Near	
  term	
  uncertainty	
  about	
  health	
  care	
  reform	
  
! ACA	
  requirements	
  &	
  ?melines	
  up	
  for	
  grabs	
  
! CMS	
  2015	
  Advance	
  No?ce	
  
! Medicare	
  Advantage	
  rates	
  
! Home	
  assessments	
  
! Transi?on	
  from	
  RAPS	
  to	
  EDPS	
  
!   Long	
  Term	
  Perspec?ve	
  
!   Con?nued	
  growth	
  in	
  Medicare,	
  Medicaid	
  and	
  Dual	
  segments	
  
!   Increasing	
  dominance	
  of	
  government-­‐funded	
  health	
  care	
  	
  
8	
  
Market	
  Observa;ons	
  	
  	
  
!   Health	
  Insurance	
  Exchanges/Marketplaces	
  
!   Slightly	
  nega?ve	
  to	
  neutral	
  near	
  term	
  financial	
  impact	
  
!   Plans	
  posi?oning	
  to	
  par?cipate	
  more	
  broadly	
  long	
  term	
  
!   ACA	
  provides	
  for	
  a	
  “permanent”	
  risk	
  adjustment	
  program	
  
!   Some	
  similari?es	
  to	
  Medicare	
  
!   Significant	
  similari?es	
  to	
  Medicaid	
  	
  
!   Risk	
  adjustment	
  payment	
  transfer	
  
	
  	
  	
  
9	
  
Market	
  Observa;ons	
  
10	
  
Individual	
  and	
  Small	
  Group	
  Market	
  Risk	
  
Adjustment	
  Payment	
  Transfer	
  Formula	
  
Market	
  Observa;ons	
  	
  	
  
!   Quality	
  (HEDIS	
  –	
  STARS)	
  
! Fully	
  incorporated	
  into	
  the	
  health	
  plan	
  RCM/finance	
  narra?ve	
  
! Has	
  the	
  complete	
  aeen?on	
  of	
  the	
  health	
  plan	
  C-­‐suite	
  
! Implementa?on,	
  execu?on	
  and	
  ?melines	
  challenging	
  
! Provider	
  abrasion	
  and	
  ‘data	
  intermediary’	
  complica?ons	
  
!   Healthcare	
  Data	
  Analy?cs	
  
! Increasing	
  emphasis	
  on	
  internal	
  and	
  outsourced	
  capabili?es	
  
! Na?onal	
  Provider	
  Iden?fier	
  (NPI)	
  challenges	
  abound	
  
! Predic?ve	
  modeling,	
  screening	
  and	
  targe?ng	
  more	
  cri?cal	
  
	
  
11	
  
Market	
  Observa;ons	
  
‘I	
  fell	
  out	
  of	
  bed,	
  hit	
  my	
  head,	
  slipped	
  
down	
  the	
  stairs,	
  rolled	
  out	
  the	
  front	
  
door,	
  and	
  crashed	
  into	
  my	
  car’	
  
12	
  
Market	
  Observa;ons	
  
‘I	
  fell	
  out	
  of	
  bed,	
  hit	
  my	
  head,	
  slipped	
  
down	
  the	
  stairs,	
  rolled	
  out	
  the	
  front	
  
door,	
  and	
  crashed	
  into	
  my	
  car’	
  
	
  
	
  
Guess	
  what?	
  
13	
  
Market	
  Observa;ons	
  
‘I	
  fell	
  out	
  of	
  bed,	
  hit	
  my	
  head,	
  slipped	
  
down	
  the	
  stairs,	
  rolled	
  out	
  the	
  front	
  
door,	
  and	
  crashed	
  into	
  my	
  car’	
  
	
  
	
  
There’s	
  an	
  ICD-­‐10	
  code	
  for	
  that!	
  
14	
  
Market	
  Observa;ons	
  	
  
!   ICD-­‐9	
  to	
  ICD-­‐10	
  Transi?on	
  	
  
! 14,500	
  ICD-­‐9	
  codes	
  increasing	
  to	
  70,000	
  ICD-­‐10	
  codes	
  
! Industry	
  readiness	
  unclear,	
  par?cularly	
  among	
  providers	
  
! Financial	
  impact	
  unknown	
  to	
  many	
  
! Demand	
  for	
  coders	
  rising	
  rapidly	
  	
  
	
  
15	
  
“The	
  industry	
  is	
  thousands	
  of	
  coders	
  shy	
  of	
  the	
  figure	
  
necessary	
  to	
  fully	
  support	
  the	
  transi?on	
  to	
  ICD-­‐10	
  
before,	
  during,	
  and	
  aNer	
  Oct.	
  1,	
  2014.	
  	
  Demand	
  has	
  
been	
  slowly	
  increasing	
  during	
  the	
  last	
  90	
  days	
  and	
  will	
  
skyrocket	
  in	
  the	
  fourth	
  quarter	
  of	
  2014.”	
  
Thank	
  you	
  for	
  joining	
  us.	
  
Kevin	
  Barre^	
  
Kevin.Barree@AltegraHealth.com	
  

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Welcome and Market Observations

  • 1. 2014  Partners  Summit     Welcome  &  Market  Observa;ons   Las  Vegas,  NV  
  • 2. Who’s  Here  for  the  Partners  Summit?     !   Approximately  100  guests   !   40  health  plans   !   10  external  speakers     !   Several  provider  organiza?ons   !   Industry  alliances  and  associa?ons   !   Consul?ng,  analy?cs  and  marke?ng  firms     !   Leading  healthcare  journalist  and  author   !   Top  Wall  St  analyst     2  
  • 3. Who’s  Not  Here?       3   Any  of  the  es+mated  500+  Elvis  impersonators  in  Las  Vegas  today  
  • 5. Why  Outcomes  Health?   5   Analy;cs  &  Data   Management   Member   Engagement   Chart  Retrieval  &     Clinical  Review   Exper;se  &   Consulta;ve   Approach   •  Superior  client-­‐facing  transparency  &  repor?ng  technology  tools   •  Sophis?cated  analy?cs  to  priori?ze  member  chart  chases   •  Ability  to  license  soNware  (coding  &  abstrac?on)   •  Expanded  geographical  footprint  &  scope  for  in-­‐home  clinical   care  visits   •  Expanded  member  outreach  with  dedicated  clinical  resources   •  Industry  leading  geographical  footprint  for  retrieval,  coding  &   abstrac?ons   •  Increased  capacity  &  scale,  including  offshore  opera?ons  center   •  Deep  domain  exper?se  in  quality  measurement  &  risk   adjustment  for  Medicare  Advantage  &  Managed  Medicaid    
  • 6. Altegra  Health  at  a  Glance   6   Los  Angeles   Phoenix   San  Juan,  PR   Mt  Laurel   Miami  Lakes   Chicago   Minneapolis   Headquartered  in  Miami  Lakes,  FL,  with  eight  regional  offices  &   opera;ng  in  all  50  states,  Puerto  Rico,  &  the  Philippines   Atlanta   Manila,  Philippines     ALTEGRA  TEAM  –  over  3,100  total  team  members  
  • 7. Altegra  Health  Vision   7   To  be  the  most     trusted  and  valued     partner  in  helping     healthcare  organiza?ons   improve  their  performance   and  the  health  and  well  being   of  the  individuals  they  serve.  
  • 8. Market  Observa;ons       !   Near  term  uncertainty  about  health  care  reform   ! ACA  requirements  &  ?melines  up  for  grabs   ! CMS  2015  Advance  No?ce   ! Medicare  Advantage  rates   ! Home  assessments   ! Transi?on  from  RAPS  to  EDPS   !   Long  Term  Perspec?ve   !   Con?nued  growth  in  Medicare,  Medicaid  and  Dual  segments   !   Increasing  dominance  of  government-­‐funded  health  care     8  
  • 9. Market  Observa;ons       !   Health  Insurance  Exchanges/Marketplaces   !   Slightly  nega?ve  to  neutral  near  term  financial  impact   !   Plans  posi?oning  to  par?cipate  more  broadly  long  term   !   ACA  provides  for  a  “permanent”  risk  adjustment  program   !   Some  similari?es  to  Medicare   !   Significant  similari?es  to  Medicaid     !   Risk  adjustment  payment  transfer         9  
  • 10. Market  Observa;ons   10   Individual  and  Small  Group  Market  Risk   Adjustment  Payment  Transfer  Formula  
  • 11. Market  Observa;ons       !   Quality  (HEDIS  –  STARS)   ! Fully  incorporated  into  the  health  plan  RCM/finance  narra?ve   ! Has  the  complete  aeen?on  of  the  health  plan  C-­‐suite   ! Implementa?on,  execu?on  and  ?melines  challenging   ! Provider  abrasion  and  ‘data  intermediary’  complica?ons   !   Healthcare  Data  Analy?cs   ! Increasing  emphasis  on  internal  and  outsourced  capabili?es   ! Na?onal  Provider  Iden?fier  (NPI)  challenges  abound   ! Predic?ve  modeling,  screening  and  targe?ng  more  cri?cal     11  
  • 12. Market  Observa;ons   ‘I  fell  out  of  bed,  hit  my  head,  slipped   down  the  stairs,  rolled  out  the  front   door,  and  crashed  into  my  car’   12  
  • 13. Market  Observa;ons   ‘I  fell  out  of  bed,  hit  my  head,  slipped   down  the  stairs,  rolled  out  the  front   door,  and  crashed  into  my  car’       Guess  what?   13  
  • 14. Market  Observa;ons   ‘I  fell  out  of  bed,  hit  my  head,  slipped   down  the  stairs,  rolled  out  the  front   door,  and  crashed  into  my  car’       There’s  an  ICD-­‐10  code  for  that!   14  
  • 15. Market  Observa;ons     !   ICD-­‐9  to  ICD-­‐10  Transi?on     ! 14,500  ICD-­‐9  codes  increasing  to  70,000  ICD-­‐10  codes   ! Industry  readiness  unclear,  par?cularly  among  providers   ! Financial  impact  unknown  to  many   ! Demand  for  coders  rising  rapidly       15   “The  industry  is  thousands  of  coders  shy  of  the  figure   necessary  to  fully  support  the  transi?on  to  ICD-­‐10   before,  during,  and  aNer  Oct.  1,  2014.    Demand  has   been  slowly  increasing  during  the  last  90  days  and  will   skyrocket  in  the  fourth  quarter  of  2014.”  
  • 16. Thank  you  for  joining  us.   Kevin  Barre^   Kevin.Barree@AltegraHealth.com