The document discusses cost allocation methods for service departments. It covers:
1. The single-rate and dual-rate methods for allocating service department costs, with the dual-rate method treating fixed and variable costs separately.
2. The benefits of allocating costs, including encouraging efficient use of resources and providing accurate cost data for decision making.
3. Examples of allocation bases for different service departments, and the pitfalls to avoid like allocating fixed costs using a variable base.
This toolkit details cost reduction opportunities across the Value Chain (as defined by strategist Michael Porter). Cost reduction initiatives are categorized in the areas of Enterprise-wide Opportunities, Asset Management Opportunities, and Function-specific Opportunities. Over 45 cost reduction initiatives identified--for each initiative, specific examples are provided, along with projected potential savings.
Download @ http://learnppt.com/powerpoint/
PowerPoint Tutorials @ http://pptdiagrams.wordpress.com/
This PPT deck displays sixty five slides with in depth research. Our Cost Management PowerPoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographics for an inclusive and comprehensive Cost Management PowerPoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement. http://bit.ly/378cCeY
A customer-centric costing system that bases all cost workings for a product from its market price. The purpose is to reduce cost of a product as low as possible to arrive at a price that would be either equal to or less than that of competitors’ product while delivering the same functionality.
Cost Reduction Strategies:Focus and TechniquesThomas Tanel
This is a highly concentrated presentation that addresses the differences among price, cost, and TCO; what cost reduction strategies to focus on; and an overview of various techniques, as well as when and where to use them. Faced with excruciating competitive pressures, many senior C-Level executives require maximum effort from every part of their organization to survive. Today, purchasing, acquisition, procurement, contracting, and supply management professionals must be the most progressive cost reduction oriented group in the company.
For many organizations, senior C-Level executives set forth annual purchasing, acquisition, procurement, contracting, and supply management goals that mandate cost reductions. Regardless of the cost savings, avoidances, or containments achieved previously, you are faced with new cost reduction initiatives and objectives.
To make the goal of cost reduction a reality, we cannot focus solely on the price. We must examine the total cost of ownership to your organization, which means moving beyond the organizational environs to include suppliers, internal customers, other allied business functional entities, and external customers. By working both internally and externally with these stakeholders, cost reduction opportunities will become visible.
A typical purchasing, acquisition, procurement, contracting, or supply management professional will help reduce supplier prices and avoid incremental costs. A good purchasing, acquisition, procurement, contracting, or supply management professional will reduce costs by lowering both costs of acquisition and risks of supply. A great purchasing, acquisition, procurement, contracting, or supply management professional will reduce total costs across the board, increase service levels to the internal customer, make a significant contribution to the bottom line, seek value-added opportunities, and help to delight the organization’s customer. This type of professional also balances supply related costs and cycle time for the lowest overall cost, at the best value, while seeking risk optimization rather than risk minimization strategies.
Procurement dari cost centre menjadi profit centre
Dengan harga harga yang meningkat, namun pendapatan tidak bertambah, strategy cost saving menjadi strategi ujung tombak menjaga profit suatu perusahaan. Procurement cost saving strategy menjadi pilihan yang utama, mengingat procurement menangani 60-80% spending perusahaan (direct & indirect). Peran procurement menjadi semakin strategis, signifikan dan berubah dari cost centre menjadi profit centre.
Seven Steps for Achieving Sustainable Cost ReductionScottMadden, Inc.
Slow economic and demand growth coupled with increased penetration of distributed energy resources (including energy efficiency) has resulted in declining energy industry sales and revenues. Many companies have witnessed their non-fuel O&M costs increase in the face of rapidly declining generation and sales, creating an unsustainable environment. To avoid increasing energy rates and further eroding sales, companies are looking to reduce costs to meet shareholder expectations. This document provides an overview of the steps that you can take to achieve sustainable cost reductions. For additional information, please visit www.scottmadden.com.
IPDC has been facilitating a considerably numbers of public trainings and in-house training programs in Performance Management and Appraisal Skills for the last 15 years
For more classes visit
www.snaptutorial.com
1-18 Value chain and classification of costs, fast food restaurant. Burger King, a hamburger fast food restaurant, incurs the following costs.
1-20 Planning and control decisions. Conner Company makes and sells brooms and mops. It takes the following actions, not necessarily in the order given. For each action (a–e) state whether it is a planning
I. Stages of Operational Competitiveness the different levels of customer con...Lena Argosino
I. Stages of Operational Competitiveness
the different levels of customer contact in the service firm
II. Classification of the different strategies in different service operation
This toolkit details cost reduction opportunities across the Value Chain (as defined by strategist Michael Porter). Cost reduction initiatives are categorized in the areas of Enterprise-wide Opportunities, Asset Management Opportunities, and Function-specific Opportunities. Over 45 cost reduction initiatives identified--for each initiative, specific examples are provided, along with projected potential savings.
Download @ http://learnppt.com/powerpoint/
PowerPoint Tutorials @ http://pptdiagrams.wordpress.com/
This PPT deck displays sixty five slides with in depth research. Our Cost Management PowerPoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographics for an inclusive and comprehensive Cost Management PowerPoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement. http://bit.ly/378cCeY
A customer-centric costing system that bases all cost workings for a product from its market price. The purpose is to reduce cost of a product as low as possible to arrive at a price that would be either equal to or less than that of competitors’ product while delivering the same functionality.
Cost Reduction Strategies:Focus and TechniquesThomas Tanel
This is a highly concentrated presentation that addresses the differences among price, cost, and TCO; what cost reduction strategies to focus on; and an overview of various techniques, as well as when and where to use them. Faced with excruciating competitive pressures, many senior C-Level executives require maximum effort from every part of their organization to survive. Today, purchasing, acquisition, procurement, contracting, and supply management professionals must be the most progressive cost reduction oriented group in the company.
For many organizations, senior C-Level executives set forth annual purchasing, acquisition, procurement, contracting, and supply management goals that mandate cost reductions. Regardless of the cost savings, avoidances, or containments achieved previously, you are faced with new cost reduction initiatives and objectives.
To make the goal of cost reduction a reality, we cannot focus solely on the price. We must examine the total cost of ownership to your organization, which means moving beyond the organizational environs to include suppliers, internal customers, other allied business functional entities, and external customers. By working both internally and externally with these stakeholders, cost reduction opportunities will become visible.
A typical purchasing, acquisition, procurement, contracting, or supply management professional will help reduce supplier prices and avoid incremental costs. A good purchasing, acquisition, procurement, contracting, or supply management professional will reduce costs by lowering both costs of acquisition and risks of supply. A great purchasing, acquisition, procurement, contracting, or supply management professional will reduce total costs across the board, increase service levels to the internal customer, make a significant contribution to the bottom line, seek value-added opportunities, and help to delight the organization’s customer. This type of professional also balances supply related costs and cycle time for the lowest overall cost, at the best value, while seeking risk optimization rather than risk minimization strategies.
Procurement dari cost centre menjadi profit centre
Dengan harga harga yang meningkat, namun pendapatan tidak bertambah, strategy cost saving menjadi strategi ujung tombak menjaga profit suatu perusahaan. Procurement cost saving strategy menjadi pilihan yang utama, mengingat procurement menangani 60-80% spending perusahaan (direct & indirect). Peran procurement menjadi semakin strategis, signifikan dan berubah dari cost centre menjadi profit centre.
Seven Steps for Achieving Sustainable Cost ReductionScottMadden, Inc.
Slow economic and demand growth coupled with increased penetration of distributed energy resources (including energy efficiency) has resulted in declining energy industry sales and revenues. Many companies have witnessed their non-fuel O&M costs increase in the face of rapidly declining generation and sales, creating an unsustainable environment. To avoid increasing energy rates and further eroding sales, companies are looking to reduce costs to meet shareholder expectations. This document provides an overview of the steps that you can take to achieve sustainable cost reductions. For additional information, please visit www.scottmadden.com.
IPDC has been facilitating a considerably numbers of public trainings and in-house training programs in Performance Management and Appraisal Skills for the last 15 years
For more classes visit
www.snaptutorial.com
1-18 Value chain and classification of costs, fast food restaurant. Burger King, a hamburger fast food restaurant, incurs the following costs.
1-20 Planning and control decisions. Conner Company makes and sells brooms and mops. It takes the following actions, not necessarily in the order given. For each action (a–e) state whether it is a planning
I. Stages of Operational Competitiveness the different levels of customer con...Lena Argosino
I. Stages of Operational Competitiveness
the different levels of customer contact in the service firm
II. Classification of the different strategies in different service operation
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Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
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Week 4
1. Week 4
1
Allocation of
Support-Department Costs,
Common Costs,
and Revenues
ORS - http://www.dailymotion.com/video/x1ql7m9_ors-group-business-process-
outsourcing-explained_tech
XEROX - http://www.services.xerox.com/business-process-outsourcing/enus.html
https://www.youtube.com/watch?v=DCOQqvBFV_A
2. Lesson Plan
Presentations
Youtube video – comments –
SIGN UP FOR Google Account
Chptr 15 SD Costs
Feedback on Tables
2
3. 3
Week 4: Learning objective summary
Service cost allocation basis
Why are service dept cost allocations important?
What are service departments
Reasons for allocating service department costs
Pitfalls to avoid
Single vs. Dual rate method
Learning objective 1: Distinguish the single-rate method from the dual-rate method
Budgeted vs. Actual cost allocation
Learning objective 2: Understand how the choice between allocation based on budgeted and actual rates
and between budgeted and actual usage can affect the incentives of division managers
Direct / Step-down method
Learning objective 3: Allocation support-department costs using the direct method, the step-down method
and the reciprocal method
Other cost allocation issues
Learning objective 4: Allocate common costs using the stand-alone method and the incremental method
Learning objective 5: Explain the importance of explicit agreement between contracting parties when the
reimbursement amount is based on costs incurred
Learning objective 6: Understand how bundling of products causes revenue-allocation issues and the
methods managers use to allocate revenues
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allcoationSingle/Dual rate method Direct/ Step-down method
4. Videos
HKU – Xerox Website
https://www.youtube.com/watch?v=HO5Uy26
VgQ0&index=21&list=PL64E49EE5F8646716
Tale of two factories
PQI
4
7. 10
Why? – Business Process Outsourcing
10
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
ORS - http://www.dailymotion.com/video/x1ql7m9_ors-group-business-process-
outsourcing-explained_tech
XEROX - http://www.services.xerox.com/business-process-outsourcing/enus.html
https://www.youtube.com/watch?v=DCOQqvBFV_A
8. 11
Why? - Real World #1
(source: CIO – Mar 1, 2003)
11
Richard Scannell – Senior IT Manager – Motorola
Chargeback at Motorola was based on headcount. That works in
theory, says Scannell, but in practice quickly turns sour.
"If the electric company turned around and said,
There's 2,000 people in your town, and we're
going to divide the town's usage by 2,000 and
charge each of you a two-hundredth of the total,
then you'd likely object," he says. "If it doesn't
work with power, why should it work with IT?"
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
9. 12
Why? - Real World #2
(source: CIO – Mar 1, 2003)
12
Nordin, vice president and CIO of specialty metals manufacturer
A.M. Castle
“…it's way too much work..[to allocate every $IT
to producing depts.]. It's a never-ending debate
over what constitutes a fair share. In the end, it
comes down to this: What am I being paid to do?
And I think I'm being paid to do more that just
debate MIPS and CPU cycles."
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
10. 13
Why? - Real World #2
(source: CIO – Mar 1, 2003)
13
Business applications, on the other hand, reside at the center on a number
of servers and are not charged out. "We tend to bring that sort
of expense up to the top, and call it IT Budget,"
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
11. 14
Why? - Real World #3
(source: CIO – Mar 1, 2003)
14
Keith Kaczanowski, vice president of process improvement at Brady Corp. of
Milwaukee, a manufacturer of signs, labels and associated printing equipment.
"If all you do is reshuffle costs within the company,
then chargeback probably isn't worth it," he says.
"But if you think that people will make better
decisions by being forced to confront the cost,
then there is value.
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
12. What are service departments?
Examples of Departmentalization
15
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
http://www.services.xerox.com
/business-process-
outsourcing/enus.html
13. 16
Week 4: Learning objective summary
Service cost allocation basis
Why are service dept cost allocations important?
What are service departments
Reasons for allocating service department costs
Pitfalls to avoid
Single vs. Dual rate method
Learning objective 1: Distinguish the single-rate method from the dual-rate method
Budgeted vs. Actual cost allocation
Learning objective 2: Understand how the choice between allocation based on budgeted and actual rates
and between budgeted and actual usage can affect the incentives of division managers
Direct / Step-down method
Learning objective 3: Allocation support-department costs using the direct method, the step-down method
and the reciprocal method
Other cost allocation issues
Learning objective 4: Allocate common costs using the stand-alone method and the incremental method
Learning objective 5: Explain the importance of explicit agreement between contracting parties when the
reimbursement amount is based on costs incurred
Learning objective 6: Understand how bundling of products causes revenue-allocation issues and the
methods managers use to allocate revenues
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allcoationSingle/Dual rate method Direct/ Step-down method
A
Learning objective A:
Understand the
reasons for allocating
service dept costs and
the pitfalls to avoid
14. Once service department cost
allocations are completed, they are
included in operating departments’:
Performance
evaluations
Profitability
determination
Overhead rate
computations
17
Why? - Effect of allocations on operating
departments
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
P R D
15. 18
Reasons for allocating service department costs
To encourage operating
departments to wisely
use service department
resources.
To provide operating
departments with more
complete cost data
for making decisions.
To help measure the
profitability of operating
departments.
To create incentive
for service departments
to operate efficiently.
To value inventory for
external financial
reporting purposes.
To include all overhead
in the cost base when
cost-plus pricing is used.
P
P
D
R
R D
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
16. First Stage Allocations
Service department costs are allocated
to operating departments.Service
Department
(Cafeteria)
Service
Department
(Accounting)
Service
Department
(Personnel)
Operating
Department
(Machining)
Operating
Department
(Assembly)
The
Products
19
Effect of allocations on operating departments
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
19. 22
In practice - benefits received and cause-effect are widely used
for a couple of reasons:
Fairness or equity is difficult to agree on
Ability to bear criterion raises issues related to cross- subsidization across users
of resources in an organization.
Thus you could argue that there are three types:
benefits/cause and effect,
fairness
ability to bear
Recall - Basis of cost allocation?
22
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
20. 23
Examples of Allocation Bases
Exh.
15-1
Service Department Allocation Bases
Laundry Square footage occupied
Airport Ground Services Cases handled; number of employees;
Cafeteria hours worked
Medical Facilities Labor hours; customers served
Materials Handling Number of personal computers;
applications installed
Information Technology Hours of service; volume handled
Number of meals
Custodial Services KWH used; capacity of machines
Cost Accounting Units handled; number of requisitions;
Power space occupied
Human Resources Number of flights
Receiving, Shipping, and Stores Number of employees; training hours
Pounds of laundry
Factory Administration Machine hours
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
21. 24
Examples of Allocation Bases
Service Department Allocation Bases
Laundry Pounds of laundry
Airport Ground Services Number of flights
Cafeteria Number of meals
Medical Facilities Cases handled; number of employees;
hours worked
Materials Handling Hours of service; volume handled
Information Technology Number of personal computers;
applications installed
Custodial Services Square footage occupied
Cost Accounting Labor hours; customers served
Power KWH used; capacity of machines
Human Resources Number of employees; training hours
Receiving, Shipping, and Stores Units handled; number of requisitions;
space occupied
Factory Administration Total labor hours
Exh.
15-1
Other cost allocation issuesService cost allocation
basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
22. 25
Allocation pitfalls to avoid
Pitfall: Allocating fixed
costs using a variable
allocation base
Result: Fixed costs
allocated to one
department are
heavily influenced by
what happens in
other departments.
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
23. Methods to Allocate
Support Department Costs
Single-rate method – one rate for allocating costs in a cost pool
simple to implement, but treats fixed costs in a manner similar to variable costs
Dual-Rate method – segregates costs within each cost pool into
two segments: a variable-cost pool and a fixed-cost pool.
Each pool uses a different cost-allocation base
treats fixed and variable costs more realistically, but is more complex to
implement
When possible, variable and fixed service department costs should be allocated
separately.
Variable service department costs should be allocated to consuming
departments according to the activity causing incurrence of the cost.
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Learning objective 1:
Distinguish the
single-rate method
…one rate for
allocating costs in a
cost pool
From the dual-rate
method
… two rates for
allocating costs in a
cost pool-one for
variable costs and
one for fixed costs
1
26
24. Learning Objective 1
Single Dual
Budget Rate
(decision-making)
Fairness / Controllability
Capacity Planning
Decision Making
Actual Rate
(performance
evaluation)
Relevant Costs
Efficiency
Accuracy
Support Department Cost Allocation - choice of rates
27
LearningObjective2
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
25. 1. Single/Dual rate method
Single rate (versus nothing)
Benefits
1. Control service (indirectly – the user dept might complain about the service if
they are being charged)
Dual rate (versus single rate)
Benefits
1. Control service (indirectly – the user dept might complain about the service if
they are being charged)
2. Signal relevant costs to user dept for decision making (assuming users
can go elsewhere)
Example 1 – Sand Hill company
28
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
26. Example 1: Sand Hill Company
Assume Fixed costs are assigned on basis of budgeted usage
Central Computer Department of Sand Hill Company (SHC) has two users, both operating
divisions: the Microcomputer Division and the Peripheral Equipment Division. The following
data related to the 2009 budget:
Practical capacity 18,750 hours
Fixed costs of operating the computer facility in the 6,000-hour to
18,750-hour relevant range ($160 - $500 per hour)
$3,000,000
Budgeted long-run usage (quantity) in hours ($250 per hour):
Microcomputer Division 8,000 hours
Peripheral Equipment Division 4,000 hours
Total 12,000 hours
Budgeted variable cost per hour in the 6,000-hour to 18,750-hour
relevant range
$200 per hour used
Actual usage in 2009 in hours:
Microcomputer Division 9,000 hours
Peripheral Equipment Division 3,000 hours
Total 12,000 hours
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
29
27. SINGLE RATE VS DUAL RATE
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
INSIDE
SERVICE
$450 USER
dept
OUTSIDE
SERVICE
$250
$250 WHO LOSES?
30
28. SINGLE RATE VS DUAL RATE
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
INSIDE
$200
Variable
USER
dept
OUTSIDE
$250
$250
FIXED
$250
FIXED
31
29. Example 1: Sand Hill Company
Benefits - Assume Fixed costs are assigned on basis of budgeted usage
1. Decision – service efficiency – user dept’s become customers -
- Control service put pressure on service dept to provide value
for money!!
2. Decision – Signal relevant costs to user dept
A. Single rate method User dept’s might incorrectly view the variable
cost as a relevant cost and seek cheaper services outside – anywhere
between $200 and $450 per hour
- $200 (VC) ---------------$450 (TC) per hour
B. Dual rate method User dept’s see the relevant costs for alternative
supply assessment (ie cause & effect)
- $200 (VC) Plus FIXED COSTS
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
32
30. Example 1: Sand Hill Company
Allocation based on the Demand for (or Usage of ) computer services
Single-rate method
Budgeted usage 12,000 hours
Budgeted total cost pool: $3,000,000 + (12,000hours * $200/hour) $5,400,000
Budgeted total rate per hour: $5,400,000 / 12,000 hours $450 per hour used
Allocation rate for Microcomputer Division $450 per hour used
Allocation rate for Peripheral Equipment Division $450 per hour used
The support cost allocated to the two divisions under single-rate method:
Microcomputer Division: 9,000 hours * $450 per hour $4,050,000
Peripheral Equipment Division: 3,000 hours* $450 per hour $1,350,000
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
33
31. Example 1: Sand Hill Company
Allocation based on the Demand for (or Usage of ) computer services
Dual-rate method
Given the budgeted usage of 8,000 hours for the Microcomputer Division and 4,000 hours
for the Peripheral Equipment Division, the budgeted fixed-cost rate is $250 per hour
($3,000,000 / 12,000 hours).
The costs allocated to the Microcomputer Division in 2009:
The cost allocated to the Peripheral Equipment Division in 2009:
Fixed costs: $250 per hour * 8,000 (budgeted ) hours $2,000,000
Variable costs: $200 per hour * 9,000 (actual) hours 1,800,000
Total costs $3,800,000
Fixed costs: $250 per hour * 4,000 (budgeted ) hours $1,000,000
Variable costs: $200 per hour * 3,000 (actual) hours 600,000
Total costs $1,600,000
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
34
32. Allocation Bases
Under either method, allocation of support costs can be based on
one of the three following scenarios:
1. Budgeted overhead rate and budgeted hours
2. Budgeted overhead rate and actual hours
3. Actual overhead rate and actual hours
Choosing between actual and budgeted rates: budgeted is known
at the beginning of the period, while actual will not be known with
certainty until the end of the period
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Learning objective 2:
Understand how the choice between
allocation based on budgeted and actual
rates
…budgeted rates provide certainty to users
about charges and motivate the support
division to engage in cost control
And between budgeted and actual usage
can affect the incentives of division
managers
---budgeted usage helps in planning and
efficient utilization of fixed resources;
actual usage controls consumption of
variable resouces
2
35
33. 2. Budgeted/Actual cost allocation (fixed costs only)
Budget/Actual cost allocation rates
Benefits
1. Control service (indirectly – the user dept might complain about the
service if they are being charged)
2. Signal relevant costs to user dept for decision making (assuming
users can go elsewhere)
3. Control user efficiency (directly – actual rate)
Actual rates leave costs associated with inefficiencies in the service dept’s but
create incentives for user dept’s to be more efficient (and only use the amount of
service that they need).
We have a problem whereby a user dept may use the same amount of resources
but get charged more.
4. Controlling capacity – who should be responsible for excess
capacity?
Example 2 – Sand Hill company
36
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
34. Example 2: Sand Hill Company
Assume Fixed costs are assigned on basis of budgeted usage
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Central Computer Department of Sand Hill Company (SHC) has two users, both operating
divisions: the Microcomputer Division and the Peripheral Equipment Division. The following
data related to the 2009 budget:
Practical capacity 18,750 hours
Fixed costs of operating the computer facility in the 6,000-hour to
18,750-hour relevant range
$3,000,000
Budgeted long-run usage (quantity) in hours:
Microcomputer Division 8,000 hours
Peripheral Equipment Division 4,000 hours
Total 12,000 hours
Budgeted variable cost per hour in the 6,000-hour to 18,750-hour
relevant range
$200 per hour used
Actual usage in 2009 in hours:
Microcomputer Division 9,000 hours
Peripheral Equipment Division 3,000 hours
Total 12,000 hours
37
35. Example 2: Sand Hill Company Comparative Allocation Bases
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Compare 1, 2 and 3:
Budget rates provide certainty
for capacity planning
Compare 1 with 2 or 3:
Actual rates provide incentives
for efficient use of services
Based on $3 Million / 18,750 hours
- provide incentives for service division to
efficiency plan for capacity
38
36. Example 2: Sand Hill Company
Assume Fixed costs are assigned on basis of budgeted usage
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
4. Controlling capacity who should be responsible for excess capacity?
Budget capacity – fixed rate = $250 per hour (12,000 hours)
Practical capacity – fixed rate = $160 per hour (18,750 hours)
18,750 hours – 12,000 hours = 6,750 hours * $160 = $1,080,000)
If Actual usage (10,000) <
budget (12,000) – then
allocate to user dept (make
user dept responsible!)
If Actual usage (12,000) = budget
(12,000) < practical capacity (18,750)
– then ask service dept why they have
unused capacity (6,750 hours) (make
the service dept responsible) 39
37. Example 2: Sand Hill Company
Allocation based on the Supply of Capacity
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Using 18,750 hours of practical capacity of the Central Computer Department, the budgeted
rate is as follows:
Microcomputer Division: $360 per hour * 9,000 (actual) hours $3,240,000
Peripheral Equipment Division: $360 per hour * 3,000 (actual) hours 1,080,000
Fixed costs of unused computer capacity:
$160 per hour * 6,750 hours
$1,080,000
Budgeted fixed-cost rate per hour, $3,000,000 / 18,750 hours $160 per hour
Budgeted variable-cost rate per hour 200 per hour
Budgeted total-cost rate per hour 360 per hour
Single-rate method
6,750 hours = Practical capacity of 18,750 – ( 9,000 hours used by Microcomputer Division + 3,000
hours used by Peripheral Equipment Division)
Be careful -
Confusing
Recall – Example 2 - $160 per hour is based on $3
Million / 18,750 hours - provide incentives for service division
to efficiency plan for capacity – should plan for 12,000 hours
40
38. Example 2: Sand Hill Company
Allocation based on the Supply of Capacity
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Microcomputer Division
Fixed costs: $160 per hour * 8,000 (budgeted) hours $1,280,000
Variable cost: $200 per hour * 9,000 (actual) hours 1,800,000
Total costs $3,080,000
Peripheral Equipment Division
Fixed costs: $160 per hour * 4,000 (budgeted) hours $ 640,000
Variable cost: $200 per hour * 3,000 (actual) hours 600,000
Total costs $1,240,000
Fixed costs of unused computer capacity:
$160 per hour * 6,750 hours
$1,080,000
Dual-rate method
6,750 hours = Practical capacity of 18,750 – ( 8,000 hours budgeted to be used by Microcomputer
Division + 4,000 hours budgeted to be used by Peripheral Equipment Division)
Be careful -
Confusing
41
39. 2. Budgeted/Actual cost allocation (fixed costs only)
Benefits
1. Control service (indirectly – the user dept might complain about the
service if they are being charged)
2. Signal relevant costs to user dept for decision making (assuming
users can go elsewhere)
3. Control user efficiency (directly – actual rate)
Actual rates leave costs associated with inefficiencies in the service dept’s but
create incentives for user dept’s to be more efficient (and only use the amount of
service that they need).
We have a problem whereby a user dept may use the same amount of resources
but get charged more.
4. Controlling capacity – who should be responsible for excess
capacity?
42
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
40. 43
Quiz 1:
Allocating costs by behavior
Foster City has an ambulance service that is used by the two public
hospitals in the city. Variable ambulance costs are budgeted at $4.20 per
mile. Fixed ambulance costs are budgeted at $120,000 per year. Data
relating to the current year are:
Percent of
Peak-Period
Capacity Miles Miles
Hospitals Required Planned Used
Mercy 45% 15,000 16,000
Northside 55% 17,000 17,500
Total 100% 32,000 33,500
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
41. 44
Quiz 1
How much ambulance service cost will be allocated to Mercy
Hospital at the beginning of the year?
a. $117,000
b. $254,400
c. $114,480
d. $119,250
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
42. 45
Quiz 1
How much ambulance service cost will be allocated to Mercy
Hospital at the beginning of the year?
a. $117,000
b. $254,400
c. $114,480
d. $119,250
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
43. 46
Quiz 1
How much ambulance service cost will be allocated to Mercy
Hospital at the end of the year?
a. $114,000
b. $118,800
c. $110,400
d. $121,200
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
44. 47
Quiz 1
How much ambulance service cost will be allocated to Mercy
Hospital at the end of the year?
a. $114,000
b. $118,800
c. $110,400
d. $121,200
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
45. Methods of Allocating Support Costs to
Production Departments
1. Direct
2. Step-Down
3. Reciprocal
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
Learning objective 3:
Allocation multiple support-department costs using the direct
method,
…allocate support-department costs directly to operating
departments
The step-down method,
…partially allocates support-department costs to other support
departments
And the reciprocal method
…fully allocates support-department costs to other support
departments
3
48
46. 49
Interdepartmental services
Problem
Allocating costs
when service
departments
provide services
to each other
Solutions
Direct Method
Step Method
Reciprocal Method
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
47. Direct Method
Manufacturing
Information Systems
Accounting
Packaging
Support Departments Production Departments
• Allocates support costs only to Operating Departments
• No Interaction between Support Departments prior to allocation
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
50
49. Example 3: Castleford Engineering
Data Used in Cost Allocation Illustrations
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
52
50. Example 3: Castleford Engineering
Direct Allocation Method Illustrated
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
53
51. Operating
Department
(Machining)
Operating
Department
(Assembly)
54
Step-Down Method
Once a service
department’s costs
are allocated,
other service
department costs
are not allocated
back to it.
Service
Department
(Cafeteria)
Service
Department
(Custodial)
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
52. 55
There are three key points to understand regarding
the step-down method:
In both the direct and step methods, any amount of
the allocation base attributable to the service
department whose cost is being allocated is always
ignored.
Any amount of the allocation base that is
attributable to a service department whose cost has
already been allocated is ignored.
Each service department assigns its own costs to
operating departments plus the costs that have
been allocated to it from other service departments.
Step-Down Method
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
54. Example 3 : Castleford Engineering
Step-Down Allocation Method
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
57
55. Example 3 : Castleford Engineering
Step-Down Allocation Method
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
58
56. 61
Quiz 2: Data for Direct and Step Methods
The direct method of allocation is used.
Allocation bases:
Business school administration costs (ADMIN):
Number of employees
Business Administration computer services (BACS):
Number of personal computers
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
57. 62
Quiz 2
How much cost will be allocated from Administration to Accounting?
a. $ 36,000
b. $144,000
c. $180,000
d. $ 27,000
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
58. 63
$180,000 ×
20
20 + 80
= $36,000
How much cost will be allocated from Administration to Accounting?
a. $ 36,000
b. $144,000
c. $180,000
d. $ 27,000
Quiz 2
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
59. 64
How much total cost will be allocated from ADMIN and BACS combined to
the Accounting Department?
a. $ 52,500
b. $135,000
c. $270,000
d. $ 49,500
Quiz 2
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
60. 65
How much total cost will be allocated from ADMIN and BACS combined to
the Accounting Department?
a. $ 52,500
b. $135,000
c. $270,000
d. $ 49,500
$90,000 ×
18
18 + 102
= $13,500
Quiz 2
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
61. 66
How much total cost will be allocated from ADMIN and BACS
combined to the Accounting Department?
a. $35,250
b. $49,072
c. $18,000
d. $26,333
Quiz 2
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
62. 67
How much total cost will be allocated from ADMIN and BACS
combined to the Accounting Department?
a. $35,250
b. $49,072
c. $18,000
d. $26,333
Quiz 2
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method
Direct/ Step-down
method
63. Allocating Common Costs
Common Cost – the cost of operating a facility, activity, or like cost
object that is shared by two or more users at a lower cost than the
individual cost of the activity to each user
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Learning objective 4:
Allocate common costs using the stand-
alone method
…uses cost information of each user as a
separate entity to allocated common costs
And the incremental method
…allocates common costs primarily to one
user and the remainder to other users
4
68
64. Methods of Allocating Common Costs
Stand-Alone Cost-Allocation Method – uses information pertaining
to each user of a cost object as a separate entity to determine the
cost-allocation weights
Individual costs are added together and allocation percentages are
calculated from the whole, and applied to the common cost
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
69
65. Methods of Allocating Common Costs
Incremental Cost-Allocation Method ranks the individual users of a
cost object in the order of users most responsible for a common cost
and then uses this ranking to allocate the cost among the users
The first ranked user is the Primary User and is allocated costs up the
cost as a stand-alone user (typically gets the highest allocation of the
common costs)
The second ranked user is the First Incremental User and is allocated
the additional cost that arises from two users rather than one
Subsequent users handled in the same manner as the second ranked
user
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
70
66. Cost Allocations and Contracting
The US government reimburses most contractors in either of two
main ways:
1. The contractor is paid a set price without analysis of actual contract
cost data.
2. The contractor is paid after an analysis of actual contract cost data.
In some cases, the contract will state that the reimbursement amount
is based on actual allowable costs plus a fixed fee (cost-plus contract)
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Learning objective 5:
Explain the importance of explicit
agreement between contracting parties
when the reimbursement amount is based
on costs incurred
…to avoid disputes regarding allowable
cost items and how indirect cost should be
allocated
5
71
67. Revenue Allocation and Bundled Products
Revenue Allocation occurs when revenues are related to a particular
revenue object but cannot be traced to it in an economically feasible
manner
Revenue Object – anything for which a separate measurement of revenue
is desired
Bundled Product – a package of two or more products or services that are
sold for single price, but individual components of the bundle also may be
sold as separate items at their own “stand-alone” prices
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Learning objective 6:
Understand how bundling of products
…two or more product sold for a single-price
Causes revenue allocation issues
---allocating revenues to each product in the bundle to evaluate
managers of individual products
And the methods managers use to allocate revenues
---using the stand alone method or the incremental method
6
72
68. Methods to Allocate Revenue to Bundled Products
Stand-Alone (separate) Revenue Allocation Method uses product-
specific information on the products in the bundle as weights for
allocating the bundled revenues to the individual products. Three
types of weights may be used:
1. Selling Prices
2. Unit Costs
3. Physical Units
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
Learning objective 6:
Allocate the revenues of a bundle
product to the individual products in
that bundle
…using the stand-alone method, the
incremental method, or management
judgment
6
73
69. Methods to Allocate Revenue to Bundled Products
Incremental Revenue-Allocation Method ranks individual products in
a bundle according to criteria determined by management and then
uses this ranking to allocate bundled revenues to individual products
(similar to earlier discussed Incremental Cost-Allocation Method)
The first-ranked product is the primary product
The second-ranked product is the first incremental product
The third-ranked product is the second incremental product, etc
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
74
70. Summary: Objectives of Service Dept Cost Allocation
Compute product profitability
--- Cost allocation
Predict economic effects for planning and control
1. Service capacity planning
2. Service productivity/effectiveness improvement
Motivate managers
1. through the use of incentives and rewards
1) Increased effort
2) Goal congruence
2. to use resources responsibly
75
75
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
71. 76
Summary: Conflicting objectives
How to balance capacity and demand?
1. Functional departments demand more IS services when they are cheaper
leading to overuse of capacity
2. If IS service depts. charge more, demand will decrease, leading to
underuse of capacity
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
72. 77
Summary: Conflicting Objectives – Solutions
77
Use dual rate for more accurate cost allocation
Use budgeted data and have dept’s mutually agree on price
(process) (prevent transfer of inefficiencies between dept’s)
Have more flexible system for innovative dept’s – strategic
priority > cost recovery (in the short term).
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
73. 78
Summary: The Basis of Cost Allocation?
78
In practice - benefits received and cause-effect are widely
used for a couple of reasons:
Fairness or equity is difficult to agree on
Ability to bear criterion raises issues related to cross-
subsidization across users of resources in an organization.
Thus you could argue that there are three types:
benefits/cause and effect,
fairness
ability to bear
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allocationSingle/Dual rate method Direct/ Step-down method
74. 79
Summary
Service cost allocation basis
Why are service dept cost allocations important?
What are service departments
Reasons for allocating service department costs
Pitfalls to avoid
Single vs. Dual rate method
Learning objective 1: Distinguish the single-rate method from the dual-rate method
Budgeted vs. Actual cost allocation
Learning objective 2: Understand how the choice between allocation based on budgeted and actual rates
and between budgeted and actual usage can affect the incentives of division managers
Direct / Step-down method
Learning objective 3: Allocation support-department costs using the direct method, the step-down method
and the reciprocal method
Other cost allocation issues
Learning objective 4: Allocate common costs using the stand-alone method and the incremental method
Learning objective 5: Explain the importance of explicit agreement between contracting parties when the
reimbursement amount is based on costs incurred
Learning objective 6: Understand how bundling of products causes revenue-allocation issues and the
methods managers use to allocate revenues
Other cost allocation issues
Service cost allocation basis
Budgeted/ Actual cost
allcoationSingle/Dual rate method Direct/ Step-down method