This document discusses the changing work environment and ethical responsibilities of managers. It covers internal and external stakeholders, the task and general environment, defining ethics and values, approaches to ethical dilemmas, how organizations can promote ethics, social responsibility, managing diversity, and barriers to diversity. Managers have responsibilities to multiple stakeholders and need to consider ethical, social, environmental, and diversity issues in their decisions and actions.

1. THE MANAGER’S
CHANGING WORK ENVIRONMENT &
ETHICAL RESPONSIBILITIES :
DOING THE RIGHT THING
Week 2
Prepared by Management Department | www.unimedia.ac.id | man@unimedia.ac.id

2. THE COMMUNITY OF
STAKEHOLDERS INSIDE
THE ORGANIZATION
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3. An employee owned company
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4. http://web.bisnis.com/edisi-cetak/edisi-minggu/manajemen/1id46596.html
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5. INTERNAL STAKEHOLDERS ?
1. EMPLOYEES
3. BOARD OF DIRECTORS
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6. TASK ENVIRONMENT :
Person/organization that provides supplies
(raw materials, services, equipment, labor,
Those who pay to use an organization’s
energy) to other organization
good and services
People or organization that compete for
People or organization that compete for
customes and resources
customes and resources
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7. TAKE CARE OF
CUSTOMER
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8. AT&T CUSTOMER CARE
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9. Regulatory agencies that stablish ground
Those who pay to use an organization’s
rules under which organizations may
good and services
operate
Groups whose members try to influence
specific issues
LOCAL COMMUNITIES
MASS MEDIA
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10. GENERAL ENVIRONMENT :
General economic conditions and trends –
unemployment, inflation, interest rates,
SOCIOCULTURAL FORCES :
economic growth – that effect an organization’s
performance
TECHNOLOGICAL FORCESS :
T
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11. TECHNOLOGY
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12. MOBILE TECHNOLOGY
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13. DEMOGRAPHIC FORCES :
POLITICAL-LEGAL FORCES :
Changes in the economic, political, legal, and
technological global system that may affect an
organization
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14. Defining ethics & values
ETHICS
right and wrong that influence behavior.
Standar of
VALUES
underlying beliefs and attitudes
Relatively permanent and deeply held
that help determine a person behavior
VALUES SYSTEM
Pattern of values withing organization.
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15. 4 approach to deciding ethical dilemmas
UTILITARIAN INDIVIDUAL MORAL-RIGHTS JUSTICE
APPROACH APPROACH APPROACH APPROACH
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16. How do people learn ethics
Schools bear some responsibility for behavior of executives.
If you are making systematic errors in the [business] world,
you have to go back to the schools and ask, “ what you are
teaching? ”
– Fred J. Evans, dean of College of Business and Economics at California State University at Northridge –
SURVEY OF 5,000 UNDERGRADUATES FOUND THAT :
26% of business major admitted to serious cheating on exams,
and 54% admitted to cheating on written assignments.
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17. Kohlberg’s Theories
Guided by internal values
POSTCONVENTIONAL
Level 3 :
Follows expectations of others
Level 2 : CONVENTIONAL
Follows rule
Level 1 : PROCONVENTIONAL
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18. How organization can promote ethics
top managers of a strong ethical climate
1. Support by
Ethics codes & training programs
2.
Code of ethics consists of a formal written set of ethical standards guiding an
organization’s actions
Rewarding ethical behavior protecting whistleblowers
behavior:
3.
Whistleblower is an employee who reports organizational misconduct to the public.
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19. Social Responsibility
manager’s duty to take actions
Social responsibility is a that will
benefit the interests of society as well as of the organization.
IS SOCIAL RESPONSIBILITY WORTHWHILE?
Against social responsibility
For Social responsibility
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20. www.unimedia.ac.id

21. 4 Managerial Approach
OBSTRUCTIONIST DEFENSIVE ACCOMODATIVE PROACTIVE
MANAGERS MANAGERS MANAGER MANAGER
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22. www.unimedia.ac.id

23. The idea of blended value: measuring both economic &
social benefit
All investment are understood to operate simultaneously in both economic and social realms
2 TYPES OF SOCIAL RESPONSIBILITY
Sustainability:
1. the business of green
Philanthropy:
2. “Not dying rich”
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24. GOOD PAY OFF
HOW DOES BEING ?
CUSTOMERS
EFFECT ON
1.
SALES GROWTH
EFFECT ON
3.
PROFIT
EFFECT ON
7.
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25. The new diversified workforce
all the ways people are unlike and alike
Diversity represents
– the differences and similarities in age, gender, race, religion, ethicity, sexual
orientation, capabilities, and socioeconomic background.
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26. DIVERSITY WHEEL
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27. Trends in workplace diversity
Mismatches between education & workforce
EDUCATIONAL LEVELS
In US, one out of six Americans has phisical or mental
DIFFERENT PHISICAL & disability.
MENTAL ABILITIES
Gays & Lesbian become more visible
SEXUAL ORIENTATION
More people of color in the workforce
RACE & ETHNICITY
More women working
GENDER
More older people in workplace
AGE
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28. Source: http://www.slapupsidethehead.com/wp-content/media/2006/10/defend_marriage_coalition.jpg
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29. LET HIM BE PART OF US ... !!
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30. Barriers to diversity
BARRIERS
NO.
1. STEREOTYPES & PREJUDICES
2. FEAR OF REVERSE DISCRIMINATION
3. RESISTANCE TO DIVERSITY PROGRAM PRIOROTIES
4. UNSUPPORRTIVE SOCIAL ATMOSPHERE
5. LACK OF SUPPORT FOR FAMILY DEMAND
6. LACK OF SUPPORT FOR CAREER-BUILDING STEPS
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31. Download : www.natriumz.wordpress.com
thank you
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