The document discusses different web services used for communication in education, including email, chat, and online forums. It provides details on how email works, how to create an email address, and components of an email message. Chat is described as enabling real-time text transmission over the internet. Online forums allow people to hold conversations through posting messages on discussion boards structured in a tree-like format with categories, subforums, and threads. The advantages and disadvantages of each service are also outlined.

1. EDU 03- TECHNOLOGY AND
COMMUNICATION IN EDUCATION
TOPIC : Web services- E mail, Chat,
Online Forums
Submitted by,
Anila C R
Aparna Nath A
Ardra D
Fathima Jaffer
Helen Anna Toms
Submitted to,
Ms. Laiji R
Assistant Professor
Mount Tabor Training College
Pathanapuram

2. Electronic mail
Email or email, is a method of exchanging digital messages using
Simple Mail Transfer Protocol (SMTP)
 Email is a service provided by the WWW.
 Persons with internet address can exchange message and files.
 When you send email from your computer, it reaches the email
address of the receiver.
An email address consists of two parts - username@hostname
e.g.amit@gmail.com.

3. An electronic mail message consists of two
components, the message header, and the message
body, which is the email content.
The message header contains control information,
including, minimally, an originator& email address and
one or more recipient addresses.
additional information is added, such as a subject
header field.

4. Creating email id:
• Enter an email site like www.yahoomail.com.
• Then click the option new account or sign up.
• After filling the details correctly including email id and
password, should be submitted.
•This creates an email for you with an email id and
password.

5. To : enter email id of the recipient
 Cc: enter email id of the recipients of carbon copy of the
message ( same message to many people)
 Bcc: enter email id of the recipients of Blind Carbon
Copy
 Subject: enter subject heading
 Message area: Click there and enter the message
 Send :Click that icon to send the message.
 To attach files: click attach, browse and select a file to be
attached and then click send.

6. Email Service Providers
•Yahoo
• Outlook.com
• Mail.com
• Zohomail
•Gmx
• Fast mail

7. Advantages
Instant delivery of message.
 Number of copies to many people at the same time.
 Cheap means of communication.
 Enables attachment of different files.
 The mail is sent even in the absence of the recipient
online.
The received messages are kept in the mail box and can
be viewed any time.

8. Disadvantages
 Irrelevant message may be received.
 Creates overloading of information.
Personal touch and emotion is missing.
Viruses are transmitted through email.
 Email when used to send unsolicited message, create
nuisance and it is termed as spam.
 Email is the main source through which hacking and
phishing is done.

9. CHAT
• Communication over the Internet that
offers a real time transmission of text
messages.
• Short and enables quick response.
• Creates a feeling similar to a spoken
conversation.
• Enables point-to-point and multitask
communication.
• Text, voice and video chat is available.

10. • The expression, online chat came from the word chat
which means "informal conversation".
• The first online chat system was called talkomatic,
created by Doug Brown and David R. Woolley in 1973 on
the PLATO System at the University of Illinois.

11. Features of chat
• Communication between persons
from different corners of the world.
• Through chatting you can share
videos, photos and files in your PC.
It just requires a PC, internet
connection, and chatting software.
Uses of chat
• Direct transfer of text message
• Multicast communication
• Web conferencing services
• Sharing of ideas, transferring
images, videos and files.

12. Advantages of chat
• You meet new people.
• Exchange views about certain subject.
• Chat saves time and further leads to reduced costs .
• Chat supports real time monitoring system through which you
can track the interest of the users.
• The immediacy of the technology gives students a direct
connection with the instructor as well as classmates.
• Web chats promote real-time collaboration and discussion
that can lead to deeper processing of class material.

13. Disadvantages of chat
• We can’t be sure other people are being honest or that
they are who they say they are.
• If you are vulnerable, people online might try to take
advantage of you.
• Cyber stalking
• Cyber bullying

14. ONLINE FORUM
 Developed in the beginning of 1970s.
 Known as discussion board or message
board.
 Online discussion site where people can
hold conversations in the form of messages.
 Great place to discuss any particular topic.

15. • Examples are reddit, quora, India-forums,
experts-exchange, trip advisor, ask ubundu,
something awful etc.

16. STRUCTURE OF ONLINE FORUMS
• Consist of tree-like structure.
• Top end is categories, for relevant
discussions.
• Under categories there are sub-forums and
these sub-forums have further more sub
forums.
• Under sub forums there are topics or
threads, are places where members can start
discussion.

17. DISPLAY FORMATS – How messages
are displayed?
• Non-threaded : If messages are not related.
• Semi-threaded : Have a message topic and
have multiple replies.
• Fully threaded : Common message topic,
replies to that and replies to reply.

18. Merits
• Teach each other
• more democratic exchange.
• Increased interaction time.
•Encouragement of critical thinking.
• Flexibility and convenience.
• Students find a expertise resource.
• Individualization of learning.
• Own new skills and ideas.

19. Demerits
• Discussion can go off topic.
• Needs to be moderated and monitored.
• Lack of computer or network may affect
learning process.
• Lag between posts make following discussion
difficult.
• Technical problem affect learning process

20. THANK YOU