Computer 10 Lesson 2 Online Communication

online
communication
Foremost of things that people do aside from eating or taking a bath is to
communicate, and it's hard to imagine life without socializing.
Did you know that Helen Keller, who became visually and hearing
impaired as a baby, devised more than sixty different hand signs
that she and her family could use to communicate? Before she
learned to talk this way, the only way she was able to express
herself was through fervid tantrums. In the same way, the Internet
today offers us so many means of communication to make the
process a lot easier and more convenient with respect to our social
lives

online
Comunication
In this lesson, you will know more about
some downloadable or Web-based tools
you can use to communicate online, as
well as pointers on how to socialize
more effectively through the Internet
while using them.

Sns internet
Comunication tools
There are many ways to communicate on
the Internet and new SNS tools are
always being released. The following
are just some of the most common
tools of online social networking
communication today.

E-MAIL
E-mail is the oldest form of online communication and the most
widely used service as well. To send an e-mail, all you have to
do is create an account in any e-mailing service provider, such as
Gmail and Yahoo! Mail, write a message, and then send it to
someone's e-mail address. An e-mail can be sent to a single
person, a group of people, or even thousands of users. It's
helpful to create a list or group of e-mail addresses if you plan
to continually send messages to a particular group of people,
such as your family, classmates, or friends.

E-MAIL
A great application of e-mail is the ability to send a
message with a file in the form of an attachment. To
date, almost any type of file, whether text, graphic,
sound, video, or others, may be sent as an
attachment to an e-mail. Sending an e-mail is also
beneficial as it automatically stotes a copy of the
message or messages exchanged by the sender and
recipient. This may be useful for future
documentation.

E-MAIL
E-mail may also be used to form a mailing list, which consists
of an e-mail address that forwards a copy of all messages it
receives to people who chose to subscribe to the mailing list.
Thus, if any user subscribed to the mailing list sends a
message to that particular e-mail address, everyone in the
mailing list will receive a copy of it.
Another feature of e-mail is its ability to let you
create folders that allow automatic grouping of
all messages you choose to be boxed under a
certain subject.

There are three main
- contains the name and e-mail address of the
recipient, the name and e-mail address of anyone who is being
copy- furnished, and the subject of the message
- indicates the purpose or content of the message
parts of an e-mail:
header
Subject
Sender
(From)
- the e-mail address of the sender of the e-mail
Date and Time
Received (On)
- the time the message was received
Recipient
(To)
- name of recipient
Recipient E-
mail Address
- e-mail address of the recipient, or where the
e-mail will be sent

There are three main
- the actual content of the message
- an optional quote, link, short text, or image
that identifies the sender
parts of an e-mail:
Body
Signature
Attachment - an optional separate file that may be part of
the message

INSTANT
INSTANT MESSAGING ALLOWS US TO COMMUNICATE IN
REAL TIME OR SYNCHRONOUSLY. INSTANT MESSENGERS
LET US COMMUNICATE THROUGH TYPING TEXT, VOICE,
VIDEO (WEBCAM), OR ALL THREE. NO MATTER WHERE YOU
ARE IN THE WORLD, INTANT MESSAGING ALLOWS YOU TO
CHAT WITH FRIENDS, FAMILY, OR STRANGERSBBOTH NEAR
AND FAR. FURTHERMORE, MOST INSTANT MESSENGERS
OFFER OTHER FUNCTIONS LIKE FILE SHARING, GROUP
INSTANT MESSAGING OR GROUP CHAT THROUGH
CONFERENCES, AND MOBILE INSTANT MESSAGING. THE
INSTANT NATURE OF THIS KIND OF COMMUNICATION HAS
RESULTED IN MESSAGE SHORTCUTS OR LETTER
ACRONYMS LIKE WHAT IS USED IN TEXTING WITH THE
CELL PHONE.
MESSAGING

INSTANT
INSTANT MESSAGING IS AN EXTREMELY BENEFICIAL WAY
TO COMMUNICATE SINCE MOST INSTANT MESSENGERS
CAN BE DOWNLOADED FREE AND CHATTING VIRTUALLY
COSTS NOTHING MORE THAN YOUR INTERNET
CONNECTION RATES. POPULAR INSTANT MESSAGING
DOWNLOADABLE PROGRAMS INCLUDE YAHOO! INSTANT
MESSENGER, WINDOWS LIVE MESSENGER, GOOGLE
HANGOUTS, SKYPE, MEEBO, ICQ MESSENGER, AND
JABBER. MANY SOCIAL NETWORKS ALSO NOW HAVE
INSTANT MESSAGING FEATURES, WITH SOME OF THEM
ALLOWING OR PROVIDING ACCES USING WIDGETS, WHICH
IS DISCUSSED IN THE NEXT SEGMENT.
MESSAGING

INSTANT MESSAGING IS USUALLY DONE WITHIN AN SNS
SITE OR THROUGH A DOWNLOADABLE SNS PROGRAM LIKE
SKYPE. BUT WIYH THE USE OF CHUNKS OF EXECUTABLE
PROGRAM CODES CALLED WIDGETS THAT CAN BE ADDED
TO THE OPERATING SYSTEM DESKTOP OR EMBEDDED
WITHIN A WEBSITE, A COMPACT GRAPHIC USER INTERFACE
(GUI)CAN BE ACTIVATED TO MONITOR STATUSES OF OTHER
USERS AND ALSO PROVIDE A MEANS OF POSTING
MESSAGES THAT CAN BE READ AND RESPONDED TO BY
VISITORS TO YOUR WEBSITE OR OTHER ONLINE USERS
WHO USE THE SAME WIDGET.
MESSAGE
WIDGETS
THE WORD “WIDGET” IS A GENERIC TERM AND COMPANIES
GIVE UNIQUE NAMES TO THEIR OWN WIDGETS LIKE
WEBJIT, BADGE, MODULE, SNIPPET, FLAKE, AND MINI.
GOOGLE BLOGGER CALS ITS WIDGETS “ GADGETS”.
WIDGETS MAY HAVE SPECIFIC FUNVTIONS OTHER THAN
FOR SOCIAL NETWORKING.

A VARIETY OF WIDGETS BY AND FOR BY AND FOR
SPECIFIC SNS COMPANIES CAN BE DOWNLOADED OVER
THE INTERNET. FOR INSTANCE, THERE’S A WIDGET FOR
FACEBOOK WHICH ALLOWS FACEBOOK USERS TO ACCES
ALL THEIR FACEBOOK DATA FROM THE CONVENIENCE OF
THE COMPUTER DESKTOP INTERFACE. IT ALSO ALLOWS
UPDATING OF STATUS AND VIEWING OF FRIENDS’
STATUSES AMONG OTHER USEFUL THINGS.
MESSAGE
WIDGETS
SOME WIDGETS ATE DESIGNED FOR MOBILE GADGETS.
THESE PROVIDE THE SAME FUNCTIONS AS THEIR
DESKTOP COUNTERPARTS AND ALLOW EASE IN KEEPING
TABS AND PARTICIPATING IN ONLINE EXCHANGES EVEN
WHILE ON THE GO.

Another way to communicate is to post in group forums or
discussion boards. Forums and discussion boards are
online discussion sites that are often divided into
categories and threads, depending on the subject
discussed. Most Internet forums require registration to
post. Once registered, users are now referred to as
members and are allowed to post messages in the threads.
Forums and boards often have moderators who can access,
edit, or delete any message to moderate the discussions
and ban abusive members, among other functions.
GROUP FORUMS AND
DISCUSSION BOARDS

Many online groups use discussion boards or forums for
discussions. A member begins a thread or topic and others
are given the opportunity to react, write their ideas, as
well as comment on the input of others. This allows the
members to benefit from a continuous discussion where new
information is inputted as time passes. Once closed by an
administrator, a thread can no longer be posted on.
GROUP FORUMS AND
DISCUSSION BOARDS

One thing that makes the Internet such a
valuable tool for working is the capability it
gives to groups to work on a project at one time.
Applications available online such as those
provided by Google now make it easy for people
in different places to be involved in making
inputs to a document or multimedia project
without ever leaving their homes.
Online collaboration

Google Apps (http://whatsnew.googleapps.com/) enables
useful tools for collaborative work of coworkers and
classmates on documents while keeping in touch with the
others tasked to work on them as well. One online
application in this suite that's gaining popularity is
Google Drive, which allows users to create documents,
spreadsheets, presentations, forms, and slideshows.
Everything is saved online, and all that is needed to
access the files is a computer on the Internet.

The other current Google Apps applications are Google
Sites, which lets team members share information through a
website that members can access, and Google Calendar,
which is used to manage schedules and appointments for
meetings. With such free communications and productivity
applications online, people would not need to purchase
related software or have to install them into their
computers and consume precious space. Other popular
online collaboration sites like Trello (https://trello.com)
and MindMeister (https://www.mindmeister.com/) give options
to users who need or are partial to specific features.

With all the communication tools readily
available today, communication is a breeze.
But mere communication is different from
effective communication. If you desire to
make your message clear to everyone, save
everyone's time, and ensure you attain your
purpose of communicating, check out the
following pointers for effective
communication.
effective
online collaboration

1. Keep it short but precise.
Just because you have the time and space does not mean
you have to include everything you know about the topic in
your message. Go directly to the point and remove
unnecessary information that won't really make a
difference to the point you are trying to make. A long post
not only increases the chances of confusion; it also eats
up everyone's time and may even be ignored or deleted.
Sending
Message properly

2. Stick to the topic.
Sometimes it's tempting to veer away from the topic
especially when a previous poster has done so. But it's
always best to stick to the topic being discussed because
not everyone appreciates or has the patience for off-topic
online discussions. That's what private chats are for. If you
want to discuss a not-so-far- off subject or idea that is
not exactly the same as the topic of the current thread,
you may start a new thread.
Sending
Message properly

3. Be sensitive.
While it is fast and convenient, communicating online
differs from communicating in person because it's harder to
gauge the mood, character, or quirks of the person you're
communicating with. Thus, it is important to be sensitive in
all your messages so as to avoid inappropriate comments
that may offend. Be careful also of your jokes and
ofthand remarks when communicating with people you are
not particularly close with.
Sending
Message properly

4. Be careful of abbreviations and slang words.
Not all people will understand your abbreviations or slang
words since not everyone comes from the same background.
Thus, stick to normal language and avoid text speak to
prevent confusion. If you must use a certain abbreviation of
slang word to support your idea, make sure you include the
definition in enclosed parentheses next to the term you
used.
Sending
Message properly

5. QUOTE SPECIFIC IDEAS YOU ARE REPLYING TO.
WHEN RESPONDING TO A PARTICULAR POST, IT’S BEST TO
QUOTE THE ACTUAL WORDS AND IDEAS YOU ARE REACTING
TO SO THAT YOUR MESSAGE WILL BE CLEARER TO
EVERYONE. YOU CAN USE THE “QUOTE” FUNCTION OFTEN
FOUND IN FORUMS AND THREADED DISCUSSIONS TO DO
THIS.
Sending
Message properly

6. ACKNOWLEDGE SOURCES.
WHENEVER YOU STATE AN IDEA NOT ORIGINALLY YOURS,
MAKE SURE YOU ACKNOWLEDGE WHO IT IS FROM. IT’S
BEST TO PUT IT IN QUOTES OR PROVIDE A LINK TO WHERE
YOU GOT IDEA OR MATERIAL. NOT ONLY IS THIS A FORM OF
RESPECT TO THE OWNER, IT ALSO SAVES YOU FROM BEING
A PLAGIARIZER.
Sending
Message properly

7. ASK QUESTIONS.
WHENEVER A POST OR A FLOW OR DISCUSSION IS NOT
CLEAR TO YOU, DON’T BE AFRAID TO ASK QUESTIONS AND
CLARIFY. IT’S BETTER TO ASK EARLY ON RATHER THAN BE
MISINFORMED. FURTHERMORE, ASKING QUESTIONS NOT
ONLY BENEFITS YOU BUT ALSO OTHER POSTERS WHO MAY
HAVE SIMILAR QUERIES AND CONFUSIONS. ASKING
QUESTIONS CAN ALSO HELP BROADEN A DISCUSSION.
Sending
Message properly

8. DON’T COMMUNICATE WHEN YOU’RE ANGRY.
WHEN WE’RE ANGRY, WE USUALLY SAY THINGS WE REGRET
WHEN WE’RE IN A CALMER MOOD. AIRING YOUR THOUGHTS
WHEN YOU’RE EMOTIONAL MAY MAKE YOU FEEL BETTER
FOR THE TIME BEING, BUT IT MAY HAVE IMPLICATIONS
LATER THAT YOU WON’T LIKE. FURTHERMORE, ONLINE
MESSAGES ARE ALWAYS STORED, AND ONCE YOU’VE SAID
OR POSTED SOMETHING, IT MAY BE DIFFICULT TO TAKE
BACK. IT’S BEST TO DRAFT MESSAGES WHEN YOUR
EMOTIONS ARE HIGH AND GET BACK TO IT WHEN YOUR
ANGER SUBSIDES.
Sending
Message properly

9. CRITIQUE THE IDEA, NOT THE PERSON.
SOMETIMES, IN THE HEAT OF A DISCUSSION, IT’S
TEMPTING TO CRITIQUE SOMEONE’S CHARACTER INSTEAD
OF THE IDEAS HE OR SHE IS PRESENTING, ESPECIALLY IF
YOU HAVE SOMETHING AGAINST THE PERSON. KEEP YOUR
PROFESSIONALISM AT ALL TIME BECAUSE THIS WILL
BENEFIT YOU IN THE LONG TERM. KEEP YOUR EMOTIONS IN
CHECK, AND FOCUS AND REACT ON EVERY POINT MADE.
Sending
Message properly

10. Title your posts accordingly.
Sending
Message properly
Putting titles or subject lines on your message lets people
know immediately the content of your message. This is
especially important in e-mails because your recipient may be
a busy professional who can't be easily bothered by general
messages. In forums and boards, titling your messages
attracts people w can answer your question or who are
interested in the specific topic you posted Just make sure
your titles and subjects are as specific and as short as
possible.

The Internet offers us various ways to communicate
through S Be it through e-mail, instant messaging, online
discussions, social netwo tools, online collaboration, or
others, SNS communication has been th much more easy and
convenient in today's fast-paced world. However, you must
remember that while the process of communication is easy,
there is still a difference between normal communication
and effective communication, which means abiding by a set
of rules for a greater and more effective communicating
process.
Summary

Thank
you
Franchesca
Mary Joy
Angelica
Ara

Computer 10 Lesson 2 Online Communication

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