This document discusses online communication and provides information on common online communication tools. It defines online communication as the exchange of information between users, including computers, through computer networks and the internet. Some common tools of online social networking communication discussed include email, instant messaging, message widgets, group forums and discussion boards, and online collaboration. The document provides details on how each of these tools works and its uses. It also discusses pointers for effective online communication.

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O N L I N E
C O M M U N I C A T I O N
L E S S O N 2 :

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W H A T I S O N L I N E
C O M M U N I C A T I O N ?
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"Our online communication should drive
offline conversation."
O N L I N E C O M M U N I C A T I O N R E F E R S T O
H O W U S E R S , I N C L U D I N G C O M P U T E R S ,
E X C H A N G E I N F O R M A T I O N O R
C O M M U N I C A T E W I T H O N E A N O T H E R B Y
M E A N S O F C O M P U T E R N E T W O R K S .
H E N C E , A N Y F O R M O F C O M M U N I C A T I O N
T H A T R E Q U I R E S T H E U T I L I Z A T I O N O F T H E
I N T E R N E T C A N B E C A L L E D O N L I N E
C O M M U N I C A T I O N .

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LESSON
OUTCOMES
01
Identify common online social
networking communication
tools.
02
Describe how to be more effective
when communicating using the
Internet

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ONLINE
COMMUNICATION
In this lesson, you will know more about
some downloadable or Web-based tools
you can use to communicate online, as
well as pointers on how to socialize more
effectively through the Internet while
using them.
SNS INTERNET
COMMUNICATION TOOLS
There are many ways to communicate on
the Internet and new SNS tools are
always being released. The following are
just some of the most common tools of
online social networking communication
today.

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S N S I N T E R N E T
C O M M U N I C A T I O N T O O L S
E - M A I L
I n s t a n t
m e s s a g i n g
M e s s a g e
W i d g e t s
Group forums and
discussion boards
O n l i n e
c o l l a b o r a t i o n

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A great application of e-mail is the ability to send a message
with a file in the form of an attachment. To date, almost any
type of file, whether text, graphic, sound, video, or others
may be sent as an attachment to an e-mail. This may be
useful for future documentation.
E-mail may also be used to form a mailing list, which
consists of an e-mail address that forwards a copy of all
messages it receives to people who chose to subscribe to
the mailing list. Another feature of e-mail is its ability to let
you create folders that allow automatic grouping of all
messages you choose to be boxed under a certain subject.
E-mail is the oldest form of online
communication and the most widely used
service as well. To send an e-mail, all you
have to do is create an account in any e-
mailing service provider, such as Gmail
and Yahoo! mail, write a message, and
then send it to someone's e-mail
address. An e-mail can be sent to a
single person, a group of people, or even
thousands of users. It's helpful to create
a list of group of e-mail addresses if you
plan to continually send messages to a
particular group of people, such as your
family, classmates, or friends.
E - M A I L

7. There are three main parts of an e-mail: the header, the
body, and the attachment, if there is.
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- contains the name and e-mail address of
the recipient, the name and e-mail address
of anyone who is being copy-furnished, and
the subject of the message
HEADER
SUBJECT - indicates the purpose or
content of the message
SENDER (FROM) - the e-mail address of the
sender of the e-mail
DATE AND TIME
RECEIVED (ON)
- the time the message was
received
RECIPIENT
(TO)
- name of recipient
RECIPIENT E-MAIL
ADDRESS
- e-mail address of the recipient,
or where the e-mail will be sent

8. ATTACHMENT
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There are three main parts of an e-mail: the header, the
body, and the attachment, if there is.
BODY - the actual content of the
message
SIGNATURE - an optional quote, link, short
text, or image that indentified
the sender
- an optional separate file that
may be part of the message

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I N S T A N T M E S S A G I N G
Instant messaging allows us to communicate in real time
or synchronously. Instant messengers let us
communicate through typing text, voice, video (webcam),
or all three. No matter where you are in the world, instant
messaging allows you to chat with friends, family, or
strangers both near and far. Furthermore, most instant
messengers offer other functions like file sharing, group
instant messaging or group chat through conferences,
and mobile instant messaging. The instant nature of this
kind of communication has resulted in message shortcuts
or letter acronyms like what is used in texting with the
cell phone.
Instant messaging is an extremely
beneficial way to communicate since
most instant messengers can be
downloaded free and chatting
virtually costs nothing more than your
internet connection rates. Popular
instant messaging downloadable
programs include Yahoo! Instant
Messenger, Windows Live Messenger,
Google Hangouts, Skype, Meebo, ICQ
Messenger, and Jabber. Many social
networks also now have instant
messaging features, with some of
them allowing or providing access
using widgets, which is discussed in
the next segment.

10. B R B B E R I G H T B A C K
B T W B Y T H E W A Y
L O L L A U G H I N G O U T L O U D
R O T F L R O L L I N G O N T H E F L O O R L A U G H I N G
A S A P A S S O O N A S P O S S I B L E
F Y I F O R Y O U R I N F O R M A T I O N
I M O I N M Y O P I N I O N
J K J U S T K I D D I N G
N P N O P R O B L E M
T T Y L T A L K T O Y O U L A T E R
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The word "widget" is a generic term and companies give
unique names to their own widgets like webjit, badge,
module, snippet, flake, and mini. Google Blogger calls it's
widgets "gadgets " Widgets may have specific functions
other than for social networking. A variety of widgets by and
for specific SNS companies can be downloaded over the
Internet.
Some widgets are designed for mobile gadgets. These
provide the same functions as their desktop counterparts
and allow ease In keeping tabs and participating in online
exchanges even while on the go.
Instant messaging is usually done within
an SNS site or through a downloadable
SNS program like Skype. But with the
use of chunks of executable program
codes called widgets that can be added
to the operating system desktop or
embedded within a website, a compact
graphic user interface (GUI) can be
activated to monitor statuses of other
users and also provide a means of
posting messages that can be read and
responded to by visitors to your
website or other online users who use
the same widget.
M E S S A G E
W I D G E T

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G R O U P F O R U M S A N D
D I S C U S S I O N B O A R D S
Another way to communicate is to post in group forums
or discussion boards. Forums and discussion boards are
online discussion sites that are often divided into
categories and threads, depending on the subject
discussed. Most Internet forums require registration to
post. Once registered, users are now referred to as
members and are allowed to post messages in the
threads. Forums and boards often have moderators who
can access, edit, or delete any message to moderate the
discussions and ban abusive members, among other
functions.
Many online groups use discussion
boards or forums for discussions. A
member begins a thread or topic and
other are given the opportunity to
react, write their ideas, as well as
comment on the input of others. This
allows the members to benefit from a
continuous discussion where new
information is inputted as time
passes. Once closed by an
administrator, a thread can no longer
be posted on.

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The biggest Filipino online message board community is
PinoyExchange (www.pinoyexchange.com).
A lot of Filipinos love to go to the site to get
information about any subject or to interact with fellow
Filipinos. Almost any subject can be talked about in
PinoyExchange as it features more than 30 categories
like travel, entertainment, academe, careers, love,
health, and Filipino culture. Members of the site come
from all walks of life and social levels—from teenagers to
professionals to OFW.

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The other current Google Apps application are Google Sites,
which lets team members share information through a
website that members can access, and Google Calendar,
which is used to manage schedules and appointments for
meetings. With such free communications and productivity
applications online, people would not need to purchase
related software or have to install them into their computers
and consume precious space. Other popular online
collaboration siteslike Trello (https://trello.com) and
MindMeister (https://www.mindmeister.com/) give options
to users who need or are partial to specific features.
One thing that makes the Internet such
as a valuable tool for working is the
capability it gives to groups to work on a
project at one time. Applications
available online such as those provided
by Google now make it easy for people in
different places to be involved in making
inputs to a document or multimedia
project without ever leaving their homes.
Google Apps (http://what's
news.googleapps.com/) enables useful
tools for collaborative work of coworkers
and classmates on documents while
keeping in touch with the others tasked
to work on them as well.
O N L I N E
C O L L A B O R A T I O N

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E F F E C T I V E O N L I N E C O M M U N I C A T I O N
With all the communication tools readily available today,
communication is a breeze. But mere communication is different from
effective communication. If you desire to make your message clear to
everyone, save everyone's time, and ensure you attain your purpose of
communicating, check out the following pointers for effective
communication.

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Sending Messages Properly
1). Keep it short
but precise.
2). Stick to the
topic.
3). Be sensitive.
4). Be careful of abbreviations
and slang words.
5). Quote specific ideas you
are replying to.
6). Acknowledge
sources.
7). Ask questions.
8). Don't communicate
when you're angry.
9). Critique the idea, not
the person.
10). Title your post
accordingly.

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T H A N K Y O U
P A R A G A S , R I Z Z A J E L L Y G .
d E G U Z M A N , P R I N C E S S J O Y F .
J I M E N E Z , C H A R I S S E A N N C .
T E N D E N I L L A , P R I N C E S S M A R I A N D .