During this introductory webinar on SharePoint Search Robert Piddocke, co-author of Pro SharePoint 2010 Search and Working with FAST Search for SharePoint, will present an outline of what makes good search and how SharePoint 2010 can deliver it.
Powerful Start- the Key to Project Success, Barbara Laskowska
SharePoint Search Intro: Nailing the Basics
1. Nailing the Basics
SharePoint 2010 Search
Presented by:
Robert Piddocke
Author: Pro SharePoint 2010 Search
Working with Microsoft FAST Search Server for
SharePoint
rcp@surfray.com
robertpiddocke
@rpiddocke
www.surfray.com
4. What are the Search Basics?
1. Content - Find information
2. Presentation - UX
3. Management - Improve over
time
5. Content
• Make the right content visible , no
more, no less
• Use and leverage metadata
• Search is for more than just
documents (people, web, images etc.)
• Avoid guesswork
6. Content
• How to set up a content
source/crawl rule.
• Index pdf’s
http://www.surfray.com/resources/tech-blog/292-how-to-index-pdf-
files-in-sharepoint.html
7. Presentation
• KISS
• Search everywhere
• Make search accessible - 1 or many,
scopes or no scopes
• Build your search for your users.
Search engines are from Mars, users are
from… New Jersey.
9. Management
• Put Search in the right hands. – You
don’t let your plumber decide where to
put your toilet.
• React
• GROW!
10. Management
•Check Analytics and make a best bet
I don't know. You
know, my mom, She
tells me, "You want
somethin', you gotta
ask for it."
11. What we do at SurfRay
Ontolica Search & Preview
”Findability, not clutter”
12. Please feel free to ask questions in
the chat!
Presented by:
Robert Piddocke
Author: Pro SharePoint 2010 Search
Working with Microsoft FAST Search Server for
SharePoint
rcp@surfray.com
robertpiddocke
@rpiddocke
www.surfray.com
Editor's Notes
Hi, Welcome to our webinar on Search Analytics in SharePoint 2010. My name is Robert Piddocke and I am author of Pro SharePoint 2010 Search. I am also working on a book on FAST for SharePoint and have been working in the enterprise search business for over a decade. Today I’ll be presenting a little on what makes search good and some theory about search and then digging into Search Analytics in SharePoint 2010. I’ll also show you how to action those analytics and give some best practices for improving search.
Your search engine is one of the few truly interactive tools on your site. Most people look at search as a black box but it really can tell a great deal about the users expectations and their experience in SharePoint. There is a clear difference between browsing for content and searching for it and many users will use search as their main navigational tool. The challenge they face is, of course, finding information. That information can be things they know exist in SharePoint, information they are currently working with or information they themselves have created. The search engine is a tool people hope will respond to direct questions for content in SharePoint. It is important therefore to make sure that the conversation is not completely one sided. This is where search analytics come into the picture.Another important thing to note is that SharePoint search is not Google – AND WITH REASON! I’m sure we’ve all heard the request to make SharePoint search more like Google search. Well, global search and local search are different because the users expectations are different. Users mistakenly want google in the organization without realizing that their expectations for google are drastically different than their expectations for SharePoint search. Google users are looking for one of many items. If they search for ‘shoes’ on google, they will be happy to get 1000 results of 100,000,000 possible pages about shoes. The search is usually not that specific and any set of results is more than enough. Within the organization users want to find the one unique document or piece of information in a document out of thousands or millions in the organization. Finding that single document requires a much more surgical approach.
Thanks for attending my webinar. Please feel free to send me any questions or add me to twitter to get updates on blog posts and future webinars.