This document summarizes a presentation about integrating the Alfred platform with Alfresco to achieve scalability, high availability, and quality of service. The presentation discusses the top strategic challenges customers face with ECM, provides tips from Alfresco customers on overcoming these challenges, gives a quick tour of the Alfred platform and its components, and outlines the key benefits customers obtain from Alfred such as availability, security, agility, performance, clarity of interface, and governance capabilities.

1. March 20, 2019
4:00 pm CET
Integrating Alfred into
Alfresco to achieve
scalability, high
availability and quality
of service

2. Ground rules

3. Turning your Alfresco Digital
Platform into a managed and
integrated service • Part 1: Top strategic ECM challenges – 5 minutes
• Part 2: Tips from Alfresco customers to
overcome top 5 challenges – 15 minutes
• Part 3: Alfred quick tour – 5 minutes
• Part 4: What do customers get from Alfred?
– 5 minutes
• Part 5: Q&A – 5 minutes
Agenda
“On premise as good as in the cloud”

4. Ronny Timmermans
CEO and Co-Founder @Xenit Solutions
More than 20 years of experience in Document
Management, with a strong passion for human
intelligence, meta-models, and cutting edge
technology.
Speaker

5. Top strategic ECM
challenges

6. 22%
21%
52%
Top strategic ECM challenges
0% 10% 20% 30% 40% 50% 60%
1
2
3 ECM stalled
User adoption
Still dependency on their network or shared
AIIM SURVEY
ECM

7. Top strategic ECM challenges
Still dependency on their network or shared
ECM
❑ The challenge is not with the features
❑ The challenge is resistance to change (Darwin or Disruption)
❑ The challenge is sub-standard operations
❑ The solution is not to remove all silos

8. Past generations of ECM
implementations failed because they
were based on the idea of an ECM
solution being a destination, not part of
a process. Stephen Ludlow Director, OpenText Enterprise Product Marketing

9. ECM is not just a platform but it is service
that need to be managed.

10. Tips from Alfresco
customers to overcome
top 5 challenges

11. 1. Resistance to Change and user adoption
User Experience?

12. Alfresco Digital Workspace
(Alfresco 5.2 or higher, based on ADF)
1. Resistance to Change and user adoption

13. Ethias Tip
Embed your Alfresco within and
across your enterprise’s systems
Alfred Finder integration within Guidewire

14. New York City Tip
Let workers continue to work in
the way they used to
Alfred Desktop user interface

15. 2.You can’t find anything anyway
Out of the box search is not optimized for:
• Suggestions
• Metadata exploitation
• Scalability
• Visual interpretation
• Personalization

16. Alfred Finder Customers Tip
Seach First Approach

17. 3. The costs of upgrades and maintaining the platform

18. 3. The costs of upgrades and maintaining the platform

19. P&V TIP
Isolate Alfresco upgrades from applications evolution

20. 4. Lack of scalability

21. P&V TIP
Redesign and decouple your architecture and simplify the access to Alfresco

22. 5. Alfresco is (not) slow
• Performance depends on factors inside and outside of ACS
• Performance is a balance
• Quality of Service is a balance

23. Alfred Ops customers tip
Install a set of tools, to actively monitor and
maintain an Alfresco installation, to measure
parameters such as tracing, the availability, CPU
usage and the relevant information from log files.

24. 01
Tedious User Adoption:
ADF, Alfred Desktop,
Alfred Finder
02
Cumbersome Search
Experience:
Alfred Finder
03
Cost of Upgrades:
Alfred API’s layer
04
Lack of Scalability:
Alfred architecture
05
Poor Performance:
Alfred Ops
Top 5 Challenges

25. Alfred Quick Tour

26. Alfred Suite

27. Alfred GUI
Alfred includes two user interfaces for Alfresco, for
desktop (Alfred Desktop) or web users (Alfred Finder) and
the integration with other applications.
❑ Drag and drop functionalities, versioning, full metadata support,
preview, workflows, permission based access control
❑ Advanced search capabilities (type-ahead suggestions, AND/OR
filters..), leveraging Apache Solr technology
❑ Outlook, Google Drive, Guidewire and many other integrations
❑ Alfresco Community and Alfresco Enterprise support and compatibility

28. Alfred Integration layer
We deliver backwards compatibility (Alfresco 4.X, 5.X, 6.X),
integration with Alfresco’s API and controlled versioning. The
integration layers provides:
❑ Real time operations and high speed documents migrations
❑ API governance: protecting business data and privacy (audit trails,
authentication, file encryption, metadata driven automatic permissions…)
❑ Federated searches: retrieving information from Alfresco, Google Drive and
Office 365 (in the roadmap)

29. Alfred Monitoring
Alfred Ops delivers system and application monitoring for
running and optimizing Alfresco enterprise installations. It
applies a strategy of logging, metrics and tracing to support
high availability, performance and security.
❑ Correct data and configuration errors
❑ Gain additional insight into Alfresco operation

30. Alfred Storage (on premise)
Beyond 10 million documents, file and block storage are
impractical to scale. Alfred integrates Alfresco with Caringo
Swarm, an S3 object storage, through a connector.
With Alfred Object Storage connector, you can:
❑ Secure your content with multi-data center DRP (Disaster Recovery Plan)
❑ Define your versioning policy to avoid greedy and complex multi-tier back-
up strategies

31. What do customers get from Alfred?

32. A MANAGED SERVICE AS PRODUCT
SLA
✓ Full suite of products
✓ Integration with 3rd party applications
✓ Agile architecture to scale your business
✓ 3 types of SLA, based on your needs
✓ From 98% up to 99.9% availability
✓ 95% of queries return in 3 seconds
SLA delivered by us or by our trusted partners

33. ➢ Clarity of Interface, UI & API
➢ Agility by Architecture (facade)
➢ Availability of service (99% – 99.9%)
➢ Performance of service (3 seconds rule)
➢ Governance by meta-data (ABAC capabilities)
➢ Security by Gateway (filtering)
Alfred in a nutshell

34. ✓ Scaling up your Alfresco to 1K, 10K+ new documents per day
✓ Increasing integration with cloud or back-office services
✓ Business critical, real time behaviour required
✓ Increasing interaction with partners and customers via the internet using a dedicated and
secure entry point
✓ Leveraging the cloud as an archive
✓ Outsourcing & automating your system admin
Business case for Alfred

35. Top 6 values out of Alfred
• Part 1: Top strategic ECM challenges
• Part 2: Tips from Alfresco customers to
overcome top 5 challenges
• Part 3: Alfred quick tour
• Part 4: What do customers get from Alfred?
• Part 5: Q&A
Agenda
Availability
Security
Agility
Performance
Clarity
Governance

36. Q&A

37. 37
Talk to us
sales@xenit.eu
www.xenit.eu/alfred/

38. Thank you!