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Webinar: How to Build a Great(er) Company — Evolving the Employee Experience
The document discusses the challenges of employee engagement and highlights that many companies struggle with creating a positive employee experience. It emphasizes the need for a holistic approach to employee well-being and mutual commitment between employers and employees to drive engagement. The document outlines a maturity model for employee experience and advocates for coordinated programs that prioritize employees' needs and foster a strong organizational culture.
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Webinar: How to Build a Great(er) Company — Evolving the Employee Experience
- 1. | © 2018Limeade1 HOW TO BUILD A GREAT(ER) COMPANY 08.16.2018 Evolving the Employee Experience
- 2. | © 2018Limeade2 ABOUT OUR SPEAKER STEVEN PARKER Global VP of Customer Success
- 3. | © 2018Limeade3 | © 2018 Limeade3 TODAY’S AGENDA • The state of work • Evolution of HR tech • Breaking down silos and building a great company • Q&A
- 4. | © 2018Limeade4 HOW TO BUILD A GREAT(ER) COMPANY
- 5. | © 2018Limeade5 MOST PEOPLE DON’T LOVE THEIR JOBS
- 6. | © 2018Limeade6 STATE OF EMPLOYEE ENGAGEMENT Organizations spend more on measuring engagement than successfully acting on it $400 per employee per year to measure employee engagement1 $1 BILLION to measure and address employee engagement2 ONLY 20% of executives believe engagement initiatives are driving business outcomes3 (1Bersin by Deloitte; 22012 Bersin & Associates, Employee Engagement: Market Review, Buyer’s Guide and Provider Profiles; 3CEB Engagement Research Survey)
- 7. | © 2018Limeade7 Average 3.2 What are these companies doing? Source: Summer, 2016 Glassdoor Bersin by Deloitte Research ENGAGEMENT REMAINS A CHALLENGE “WOULD YOU RECOMMEND YOUR COMPANY AS A GREAT PLACE TO WORK?”
- 8. | © 2018Limeade8 TRUE ENGAGEMENT COMES WHEN PEOPLE FEEL GOOD AND HAVE A SENSE OF PURPOSE
- 9. | © 2018Limeade9 WELL-BEING DRIVES ENGAGEMENT We approach engagement through the lens of well-being to help companies inspire commitment and elevate culture 2016 Well-Being and Engagement Report (Limeade/Quantum Workplace)
- 10. | © 2018Limeade10 MUTUAL COMMITMENT “It’s a partnership. I’m there to better the company and not just my pocketbook. They’re there to better me and not just their bottom line.” Terri
- 11. | © 2018Limeade11 THE EMPLOYEE EXPERIENCE IS BROKEN
- 12. | © 2018Limeade12 75% OF COMPANIES STRUGGLE WITH OVERWHELMED EMPLOYEES Sources: Deloitte Human Capital Trends 2014 and 2015
- 13. | © 2018Limeade13 TO IMPROVE THE EMPLOYEE EXPERIENCE, MAKE IT IMMERSIVE WHOLE COMPANY WHOLE ECOSYSTEM WHOLE PERSON Improve physical, emotional, financial and work well-being Connect with peers, managers, teams, leaders and company strategy Leverage every company capability and program
- 14. | © 2018Limeade14 One seamless experience to drive employee commitment and engagement TECHNOLOGY CAN BRING IT TO LIFE
- 15. | © 2018Limeade15 THE EVOLUTION OF HR FOCUS
- 16. | © 2018Limeade16 “Of course, most of these areas are likely OWNED BY DIFFERENT PEOPLE IN DIFFERENT GROUPS… we will start to see companies bring all of this together.” Josh Bersin, Bersin by Deloitte
- 17. | © 2018Limeade17 Programs with one clear message, “WE CARE” lead to 38% MORE employee engagement
- 18. | © 2018Limeade18 HOW DO YOU GET THERE?
- 19. | © 2018Limeade19 POLL: Do you have a coordinated set of people programs and tools that put employees first and bring your culture to life? A. Not even close B. Programs and functions talk to each other but that’s about it C. Functional leads strategize and execute together D. Yes — we’ve totally got this and we’re winning awards
- 20. | © 2018Limeade20 EMPLOYEE EXPERIENCE MATURITY MODEL
- 21. | © 2018Limeade21 LEVEL 1: TRADITIONAL, SILOED APPROACH
- 22. | © 2018Limeade22 LEVEL 1: TRADITIONAL, SILOED APPROACH
- 23. | © 2018Limeade23 WHAT DOES THIS LOOK LIKE? Would you treat your partner the way you treat your employees? Many initiatives can erode trust and — despite good intentions — decrease employee commitment.
- 24. | © 2018Limeade24 LEVEL 2: COORDINATED AND CONNECTED
- 25. | © 2018Limeade25 LEVEL 2: COORDINATED AND CONNECTED
- 26. | © 2018Limeade26 WHAT DOES THIS LOOK LIKE? How do your employees experience your engagement survey efforts? Annual programs that don’t lead to swift action can be sources of disengagement.
- 27. | © 2018Limeade27 LEVEL 3: ELEVATED STRATEGY
- 28. | © 2018Limeade28 LEVEL 3: ELEVATED STRATEGY
- 29. | © 2018Limeade29 ORGANIZATIONAL SUPPORT
- 30. | © 2018Limeade30 LOCAL SUPPORT MANAGERS An employee’s direct supervisor, who can be the biggest influencer or obstacle in improvement TEAM/PEERS The people an employee directly works with every day (typically reports to same manager) SOCIAL NETWORKS Formal and informal networks that provide support PHYSICAL WORK ENVIRONMENT Characteristics that make up an employee’s physical work space
- 31. | © 2018Limeade31 ORGANIZATION-WIDE SUPPORT STRATEGIC ALIGNMENT Direct connection between business strategy, people strategy and initiatives TOOLS & RESOURCES An organization’s activities, tools, campaigns, platforms and programs LEADERS Primary messengers of business strategy and the importance of supporting employees CULTURE Underlying norms, values, and beliefs of an organization that drive employee behavior
- 32. | © 2018Limeade32 ORG SUPPORT IS KEY of those with high well-being and organizational support recommend their company as a great place to work 99% of employees with high well-being and organizational support say they are going to stay 91%
- 33. | © 2018Limeade33 LEVEL 4: GREAT(ER) PLACE TO WORK
- 34. | © 2018Limeade34 LEVEL 4: GREAT(ER) PLACE TO WORK
- 35. | © 2018Limeade35 WHAT DOES THIS LOOK LIKE?
- 36. | © 2018Limeade36 HOW TO BUILD A GREAT(ER) COMPANY • Approach engagement through the lens of WELL-BEING • Inspire MUTUAL TRUST and COMMITTMENT • Consider a fully immersive EMPLOYEE EXPERIENCE
- 37. | © 2018Limeade37 WE’RE LOOKING FOR CHANGEMAKERS GREAT COMPANIES INVEST in their employees — and in return, EMPLOYEES INVEST in the company. ARE YOU READY TO MAKE REAL CHANGE HAPPEN?
- 38. | © 2018Limeade38 WE WORK HARD ON THIS EVERY DAY
- 39. | © 2018Limeade39 WHAT’S NEXT? • Learn more at Limeade.com • Request a demo at info@Limeade.com • Follow me on twitter @stevenjparker Register for our next webinar on Thursday, 8/30 at 10am PT: resources.limeade.com/webinar-culture
- 40. | © 2018Limeade40 Q&A
- 41. | © 2018Limeade41 THANK YOU