This document provides an agenda and materials for an employee engagement event. The event includes presentations on topics like the business case for employee engagement, engaging leadership perspectives, and how engagement impacts customer satisfaction. There are also sessions for networking, group discussions, and breaks. The goal of the event is to promote employee engagement through sharing knowledge and experiences.
Work-life balance implies a zero-sum game that says we can't have it all. Integration lets us coordinate, blend and bring elements of work and life into a unified whole.
The result: a more engaged, healthier and happier workforce.
We collaborated with Tracy Brower, Ph.D., author of Bring Work to Life by Bringing Life to Work for a Sept. 9 webinar to dig into the topic and provide you with tips and tricks to implement integration at your company.
Download the accompanying e-book here: http://sip.limeade.com/work-life-integration
How can we keep our employees engaged in their work in the current economic c...David Gurteen
A talk on "How can we keep our employees engaged in their work in the current economic climate" given by Alex Wilson, Group Human Resources Director, BT at the BT Employee Engagement Talk/Knowledge Cafe at the BT Tower 17th February 2009.
How to Protect Your Culture in Times of CrisisLimeade
Explore the importance of building and maintaining an intentional culture, especially in times of crisis to help your organization return from COVID-19 stronger and unflappable.
Beyond the Metrics: Creating Meaningful Engagement through CommunicationLimeade
In this webinar, Limeade helps businesses take on these challenges, from everyday engagement struggles to unique crisis obstacles like showing care during the COVID-19 pandemic. This webinar will empower you to find effective and innovative approaches that actually move the needle on engagement.
The Whole-Story with Whole-Person Well-BeingLimeade
The domino effect of well-being is real. What happens in one part of your life effects another part, and the inter-connected chain of events is suddenly set into motion. You probably know this already, but don’t think of it as whole-person well-being. For instance, when you have a bad day at work, and it affects you at home. We have all been there! It’s time we understand the whole story with whole-person well-being. By breaking down the four dimensions of well-being -- physical, emotional, financial, and work -- you can learn about health through a new lens and begin to uncover the ways in which well-being is directly related to successful business results within your organization.
Work-life balance implies a zero-sum game that says we can't have it all. Integration lets us coordinate, blend and bring elements of work and life into a unified whole.
The result: a more engaged, healthier and happier workforce.
We collaborated with Tracy Brower, Ph.D., author of Bring Work to Life by Bringing Life to Work for a Sept. 9 webinar to dig into the topic and provide you with tips and tricks to implement integration at your company.
Download the accompanying e-book here: http://sip.limeade.com/work-life-integration
How can we keep our employees engaged in their work in the current economic c...David Gurteen
A talk on "How can we keep our employees engaged in their work in the current economic climate" given by Alex Wilson, Group Human Resources Director, BT at the BT Employee Engagement Talk/Knowledge Cafe at the BT Tower 17th February 2009.
How to Protect Your Culture in Times of CrisisLimeade
Explore the importance of building and maintaining an intentional culture, especially in times of crisis to help your organization return from COVID-19 stronger and unflappable.
Beyond the Metrics: Creating Meaningful Engagement through CommunicationLimeade
In this webinar, Limeade helps businesses take on these challenges, from everyday engagement struggles to unique crisis obstacles like showing care during the COVID-19 pandemic. This webinar will empower you to find effective and innovative approaches that actually move the needle on engagement.
The Whole-Story with Whole-Person Well-BeingLimeade
The domino effect of well-being is real. What happens in one part of your life effects another part, and the inter-connected chain of events is suddenly set into motion. You probably know this already, but don’t think of it as whole-person well-being. For instance, when you have a bad day at work, and it affects you at home. We have all been there! It’s time we understand the whole story with whole-person well-being. By breaking down the four dimensions of well-being -- physical, emotional, financial, and work -- you can learn about health through a new lens and begin to uncover the ways in which well-being is directly related to successful business results within your organization.
What it takes to become a best place to workLimeade
Becoming a best place to work comes down to people practicing a set of pivotal habits — at work and at home. As a result, employees perform better and so do companies.
In this webinar, Founder and President of Habits at Work Andrew Sykes will take you through the journey to become a best place to work — with examples of customer successes and challenges.
On the surface, workplace inclusion might appear basic, but by peeking just below the surface, you’ll find that inclusion is a complicated, robust, and even confusing concept. This webinar uncovers the habit model that can be adopted organization-wide, empowering any employee to drive inclusion. From understanding your role in inclusion, to how your peers play a crucial role, you’ll come out with a better understanding why inclusion is important in today’s business.
As corporate wellness has matured from anti-smoking efforts and onsite gyms to today’s focus on overall employee well-being, so have the data and science to back it up. While many may think of well-being as “fluff” – the science behind it proves otherwise.
In these webinar slides, Limeade Chief People Officer Dr. Laura Hamill dives deep into the science of well-being.
Creating a Caring Culture to Attract and Retain Talent -12/2/2019Limeade
The needs of the modern workplace have changed. Now, more than ever, organizations like yours are starting to think about how to retain top talent and show employees that their company cares. Care, after all, is the simplest yet most undervalued concept that can turn your workplace into a coveted employer.
Join Limeade and the HR Exchange Network for a webinar that dives deep into the research on the science of care and why it can become a company’s competitive advantage in the war for talent.
Elevating Well-Being as a Business Strategy with NWILimeade
Research shows a clear connection to business results, but even the best programs remain siloed, underutilized, and are often the first to get cut when budgets tighten. In this session, learn how to elevate your well-being program as a business imperative through strategic planning, bridge-building, and thoughtful analytics.
Just as trust is the foundation for your healthy personal relationships, trust is a cornerstone of work relationships and an essential part of building a thriving work culture. What’s more, trust in the workplace is a key component of organizational effectiveness. Without it, it’s not just your professional relationships that can endure harm, but the livelihood of your business as well.
The Missing Link In Your Employee Engagement StrategyLimeade
A presentation from a 11/9 webinar with work experts at Limeade and Quantum Workplace on what our new research reveals about the connection between individual well-being and employee engagement.
Optimism at Work: Developing and Validating Scales to Measure Workplace OptimismSara Frost
These slides were used to illustrate Dr. Sara Frost's 2021 dissertation of the same title.
ABSTRACT from https://aura.antioch.edu/etds/700/
A growing body of research has shown the benefits of optimism on health, socioeconomic status, and at work. This two-phase mixed-method study revised and validated an instrument to measure an employee’s personal experience with optimism in their workplace. This study also developed two additional scales to measure the degree to which individuals engage in optimistic leadership skills, and an organization’s readiness to cultivate optimism. In Phase 1, 697 responses from an online survey were analyzed using exploratory and confirmatory factor analysis. Regression analysis indicated that an employee’s personal experience of factors associated with optimism at work influenced their perception of their workplace’s readiness to cultivate optimism. Regression analysis also indicated that an individual’s personal tendency toward optimism influenced their personal experience with optimism at work. The study also validated the Maslach Burnout Inventory-General Survey and the Life Orientation Test-Revised for this study’s sample. In Phase 2, the measures developed in Phase 1 were piloted with the 30-person office staff of a Midwestern paper manufacturing company to provide feedback on the accuracy of the scales. The findings help to advance research on optimism at work and support future studies to explore more deeply the impact of optimism at work. This dissertation is available in open access at AURA, https://aura.antioch.edu/ and OhioLINK ETD Center, https://etd.ohiolink.edu/.
Limeade has worked around the clock, consulting doctors and heeding the advice of subject matter experts to launch new activities that are now available to incorporate into your customer experiences. We encourage you to join us for this webinar where we’ll be sharing best practices to support employees with care during times of crisis.
Uncovering the Powerful Connection Between Engagement and InclusionLimeade
This webinar with Dr. Laura Hamill, Chief People Office and Chief Science Officer and Dr. Julianne Tillmann, Director of Research, and Mari Hegyi, Direction, People Team at Limeade will dive into the latest research on the interplay between employee engagement and inclusion. We will cover how organizational leaders can support engagement and inclusion at a higher cultural level and share tactical approaches HR professionals can use on a day-to-day basis.
The Not for Profit Thought and Action Group, chaired by Martyn Dicker, has been exploring employee engagement in the sector for three years and have produced a not-for-profit sector employee engagement toolkit.
The toolkit shares the findings of research involving over 40 organisations exploring engagement beyond the mission of the organisation, along with best practice advice on the measurement of engagement in the sector.
It also includes a number of case studies on the approach to engagement presented through the lens of the four enablers of engagement as first proposed by David Macleod and Nita Clarke.
Webinar: Understanding the Employee Burnout Complex Limeade
We're all at risk to lose our best talent and most engaged employees. Employees who are deeply invested in their work over long periods of time without intentional recovery have a higher risk of burnout and exhaustion.
In this 30-minute webinar, you’ll hear from Dr. Laura Hamill, Chief People Officer and Chief Science Offer of the Limeade Institute, who has spent 25 years working with some of the world’s biggest companies to successfully implement employee engagement measurement and research strategies. She'll spend 15 minutes sharing the latest research on burnout and discuss three scenarios with burnout challenges.
How to Measure the Impact of a Great Employee Experience - 12/10/2019Limeade
Demonstrating the real value of well-being and engagement in the workforce is critical. Join us as we share a successful measurement framework and learn how to apply it to your organization.
Presentation from a 5/19 webinar: How to be a culture architect. Learn from Dr. Laura Hamill, Limeade Chief People Officer what culture is and what it takes to become a true culture architect at your company.
Watch the video recording here: http://youtu.be/Ib7XEKzt-kM
What it takes to become a best place to workLimeade
Becoming a best place to work comes down to people practicing a set of pivotal habits — at work and at home. As a result, employees perform better and so do companies.
In this webinar, Founder and President of Habits at Work Andrew Sykes will take you through the journey to become a best place to work — with examples of customer successes and challenges.
On the surface, workplace inclusion might appear basic, but by peeking just below the surface, you’ll find that inclusion is a complicated, robust, and even confusing concept. This webinar uncovers the habit model that can be adopted organization-wide, empowering any employee to drive inclusion. From understanding your role in inclusion, to how your peers play a crucial role, you’ll come out with a better understanding why inclusion is important in today’s business.
As corporate wellness has matured from anti-smoking efforts and onsite gyms to today’s focus on overall employee well-being, so have the data and science to back it up. While many may think of well-being as “fluff” – the science behind it proves otherwise.
In these webinar slides, Limeade Chief People Officer Dr. Laura Hamill dives deep into the science of well-being.
Creating a Caring Culture to Attract and Retain Talent -12/2/2019Limeade
The needs of the modern workplace have changed. Now, more than ever, organizations like yours are starting to think about how to retain top talent and show employees that their company cares. Care, after all, is the simplest yet most undervalued concept that can turn your workplace into a coveted employer.
Join Limeade and the HR Exchange Network for a webinar that dives deep into the research on the science of care and why it can become a company’s competitive advantage in the war for talent.
Elevating Well-Being as a Business Strategy with NWILimeade
Research shows a clear connection to business results, but even the best programs remain siloed, underutilized, and are often the first to get cut when budgets tighten. In this session, learn how to elevate your well-being program as a business imperative through strategic planning, bridge-building, and thoughtful analytics.
Just as trust is the foundation for your healthy personal relationships, trust is a cornerstone of work relationships and an essential part of building a thriving work culture. What’s more, trust in the workplace is a key component of organizational effectiveness. Without it, it’s not just your professional relationships that can endure harm, but the livelihood of your business as well.
The Missing Link In Your Employee Engagement StrategyLimeade
A presentation from a 11/9 webinar with work experts at Limeade and Quantum Workplace on what our new research reveals about the connection between individual well-being and employee engagement.
Optimism at Work: Developing and Validating Scales to Measure Workplace OptimismSara Frost
These slides were used to illustrate Dr. Sara Frost's 2021 dissertation of the same title.
ABSTRACT from https://aura.antioch.edu/etds/700/
A growing body of research has shown the benefits of optimism on health, socioeconomic status, and at work. This two-phase mixed-method study revised and validated an instrument to measure an employee’s personal experience with optimism in their workplace. This study also developed two additional scales to measure the degree to which individuals engage in optimistic leadership skills, and an organization’s readiness to cultivate optimism. In Phase 1, 697 responses from an online survey were analyzed using exploratory and confirmatory factor analysis. Regression analysis indicated that an employee’s personal experience of factors associated with optimism at work influenced their perception of their workplace’s readiness to cultivate optimism. Regression analysis also indicated that an individual’s personal tendency toward optimism influenced their personal experience with optimism at work. The study also validated the Maslach Burnout Inventory-General Survey and the Life Orientation Test-Revised for this study’s sample. In Phase 2, the measures developed in Phase 1 were piloted with the 30-person office staff of a Midwestern paper manufacturing company to provide feedback on the accuracy of the scales. The findings help to advance research on optimism at work and support future studies to explore more deeply the impact of optimism at work. This dissertation is available in open access at AURA, https://aura.antioch.edu/ and OhioLINK ETD Center, https://etd.ohiolink.edu/.
Limeade has worked around the clock, consulting doctors and heeding the advice of subject matter experts to launch new activities that are now available to incorporate into your customer experiences. We encourage you to join us for this webinar where we’ll be sharing best practices to support employees with care during times of crisis.
Uncovering the Powerful Connection Between Engagement and InclusionLimeade
This webinar with Dr. Laura Hamill, Chief People Office and Chief Science Officer and Dr. Julianne Tillmann, Director of Research, and Mari Hegyi, Direction, People Team at Limeade will dive into the latest research on the interplay between employee engagement and inclusion. We will cover how organizational leaders can support engagement and inclusion at a higher cultural level and share tactical approaches HR professionals can use on a day-to-day basis.
The Not for Profit Thought and Action Group, chaired by Martyn Dicker, has been exploring employee engagement in the sector for three years and have produced a not-for-profit sector employee engagement toolkit.
The toolkit shares the findings of research involving over 40 organisations exploring engagement beyond the mission of the organisation, along with best practice advice on the measurement of engagement in the sector.
It also includes a number of case studies on the approach to engagement presented through the lens of the four enablers of engagement as first proposed by David Macleod and Nita Clarke.
Webinar: Understanding the Employee Burnout Complex Limeade
We're all at risk to lose our best talent and most engaged employees. Employees who are deeply invested in their work over long periods of time without intentional recovery have a higher risk of burnout and exhaustion.
In this 30-minute webinar, you’ll hear from Dr. Laura Hamill, Chief People Officer and Chief Science Offer of the Limeade Institute, who has spent 25 years working with some of the world’s biggest companies to successfully implement employee engagement measurement and research strategies. She'll spend 15 minutes sharing the latest research on burnout and discuss three scenarios with burnout challenges.
How to Measure the Impact of a Great Employee Experience - 12/10/2019Limeade
Demonstrating the real value of well-being and engagement in the workforce is critical. Join us as we share a successful measurement framework and learn how to apply it to your organization.
Presentation from a 5/19 webinar: How to be a culture architect. Learn from Dr. Laura Hamill, Limeade Chief People Officer what culture is and what it takes to become a true culture architect at your company.
Watch the video recording here: http://youtu.be/Ib7XEKzt-kM
This presentation was given by Richard Baker, Senior Engagement & Communications Manager of London Midland and David MacLeod of the Engage for Success movement at a Hudson HR briefing on 4 Feb 14
Employee Engagement, Trust and Corporate Social ResponsibilityRich Baker
On 4 February 2014 David MacLeod OBE and Richard Baker MBA presented a special session on Engage for Success, CSR and the importance of Trust in organisations.
David MacLeod, Chair, MacLeod Review, spoke on engaging managers and staff for success at The King's Fund's Second Annual NHS Leadership and Management Summit.
Ponencia impartida por Peter Totterdill, jefe ejecutivo del Work Network de Reino Unido (Organización UKWON), el 3 de julio de 2013 en la II European Summer School of Social Innovation
Future of Work: 2015-2020: Unleashing You. Making the Future Work. Now.Bill Jensen
Groundbreaking global study:
Rather than add to all the hype...
We studied what it will take to make the future actually work.
Among top findings:
• Our leaders are holding back the future
• Engagement, as we view it now, is so horribly incomplete that it is dangerous!
• Get ready for super-sized personal accountability!
Study sponsor: The Jensen Group, Search for a Simpler Way
For more: http://www.simplerwork.com
#futureofwork
These slides, developed by our Innovation Thought and Action Group give you some tools to see the connection between innovation and employee engagement. You can use the four enablers and their mapping to the enabler of innovation to make improvements in your organisation.
SHADES OF GREY: An exploratory study of engagement in work teamsEngage for Success
Following the publication of “Engagement through CEO Eyes” in 2013, the Barriers TAG have commissioned the largest ever UK study of barriers to team engagement.
The joint study, from Engage for Success, Ashridge Executive Education and Oracle, challenges conventional thinking about the way engagement is measured and suggests that teams are often nowhere near as engaged as their organisations think they are.
The study shows that only a quarter of UK teams are giving their best at work, while almost a third (32 per cent) are actively disengaged.
The report is based on a study of 195 participants from 28 teams across seven industry sectors. Organisations in the study varied from SMEs to UK-based multi-nationals, from sectors ranging from Government and aviation to chemicals and healthcare.
Shades of Grey: An Exploratory Study of Engagement in Work TeamsEngage for Success
Following the publication of “Engagement through CEO Eyes” in 2013, the Barriers TAG have commissioned the largest ever UK study of barriers to team engagement.
The joint study, from Engage for Success, Ashridge Executive Education and Oracle, challenges conventional thinking about the way engagement is measured and suggests that teams are often nowhere near as engaged as their organisations think they are.
The study shows that only a quarter of UK teams are giving their best at work, while almost a third (32 per cent) are actively disengaged.
The report is based on a study of 195 participants from 28 teams across seven industry sectors. Organizations in the study varied from SMEs to UK-based multi-nationals, from sectors ranging from Government and aviation to chemicals and healthcare.
Outcomes through engagement: How the Public Sector Improves Citizen Outcomes ...Engage for Success
This paper provides much of this valuable content to help you all, whether as HR practitioners, leaders or managers, to help to build a more engaged and connected workforce across Public Sector. The impact and outcomes are clear, and the opportunity to showcase great work already being undertaken in so many areas of central and local government will help build the confidence in all of us to make a difference.
Employee Engagement Case Study: Metropolitan Police: Kingston BranchEngage for Success
‘Employee engagement is all very well but you won’t change
the culture’ That’s pretty much what Glenn Tunstall, Chief
Superintendent of Kingston upon Thames borough was told
when he took responsibility for 450 police men and women.
Always up for a challenge Glenn was determined to change
the ‘trendy to be negative’ cynicism and negativity that seemed
to permeate his team.
Glenn was determined to prove that there was a clear link between staff engagement and performance. He looked
at the crime solve rates across the police force and
mapped them against the engagement scores and
found that they were almost identical. Now he just had to
prove that the link went from engagement to solve rates
and not the other way round!
In November 2016, seasoned IC experts Gemma McGrattan, Camilla Rigby and Angela Da Silva took to the stage at Bath’s Guildhall to talk about the incredible things engagement can achieve, and how to make it happen.
The second speaker was Camilla Rigby. Her wealth of IC experience at OVO Energy and Dyson made her the perfect person to discuss creating a strong culture when your company is growing fast.
She talked about how OVO – an expanding and particularly innovative energy company – developed their culture as they took a new approach to service. She also talked about the importance of a flexible communications structure and how employee events can reap huge engagement.
The wellbeing subgroup was launched in August 2013 to build on the paper “Why wellbeing matters: Sustaining Employee Engagement & Wellbeing”. Chaired by Wendy Cartwright, former HRD for the Olympic Delivery Authority, the group sought to build upon the great work already taking place and provide a “wellbeing, nailing the evidence” whitepaper.
The evidence in this whitepaper report has been drawn from three distinct perspectives: academic research, research by consultancies and organisational case studies. There are small case study vignettes in the main body of the report, but more detailed case studies for each of these are available on this website. One of these case studies were from Mars.
Greater Birmingham: Share | Learn | Inspire - Inclusion in the WorkplaceEngage for Success
Over 30 like-minded Employee Engagement enthusiasts met at Hays Human Resources, our generous sponsors, in Central Birmingham to consider Inclusion in the Workplace. In the wake of the referendum result, people are more uncertain about the future. There are examples that discrimination is on the rise. Employee engagement is more important than ever to succeed.
Reverse Mentoring
Gabrielle Ferguson, Talent Development Partner EMEA, CA Technologies inspired everyone by sharing her journey. Having successfully introduced Reverse Mentoring as an approach to improving diversity in the workplace, Gabi will soon be rolling this out across the business.
The Future of Engagement - presentation by Cathy Brown, Exec DirectorEngage for Success
Cathy Brown, Exec Director of Engage for Success, shared a lively and inspirational session that highlighted the impact that change in demographics and technology will have on employee engagement. She shared the latest research and how Engage for Success supports a much needed improvement in Employee Engagement across the UK. This was at the Midlands Thought and Action Group on 25 May 2016.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
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RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
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Youtube – https://www.youtube.com/startuplviv
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Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
3. 3
A day totally devoted to employee
engagement…
Network…talk, listen, connect to engage
Share knowledge and experience
Time out to reflect and have fun!
6. 6
Handouts on tables for reference
Slide decks will be made available post event
Say cheese….photographer in the house
Let’s spread the word – Twitter #EngageEssex
Event essentials
10. 10
KEEP IT SIMPLE….
‘A workplace approach designed to ensure that employees are committed to
their organisation’s goals and values, motivated to contribute to organisational
success and able at the same time to enhance their own sense of wellbeing.’
Professor David Guest
‘It’s the people, stupid!’
with apologies to James Carville
12. THE CASE FOR ENGAGEMENT
03/05/2013 PRESENTATION TITLE IN FOOTER 12
13. THE BIGGER PICTURE
03/05/2013 Engage for success 13
The context for WHY Employee Engagement is critical:
The 20th Century model was “Business as Usual”.
MAKE EFFICIENT – aligned but not engaged, central
direction, command and control.
14. THE CASE FOR ENGAGEMENT
03/05/2013 PRESENTATION TITLE IN FOOTER 14
15. THE CASE FOR ENGAGEMENT
03/05/2013 PRESENTATION TITLE IN FOOTER 15
16. THE CASE FOR ENGAGEMENT
03/05/2013 PRESENTATION TITLE IN FOOTER 16
17. BARRIERS
‘Spare me another **** HR/comms initiative’
‘Don’t you know there’s a recession on?’
‘I’ve not got time for the soft and fluffy stuff’
Spreading good practice
Leaders modelling behaviour
Command and control
Micro-managing
People skills for the line
Takes time, application, consistency and effort
Transactional – ie survey – rather than transformational – ie culture change
17
18. DISENGAGEMENT IS NOT INEVITABLE
Research shows that how an organisation deals with
redundancy has greater effect on employee engagement than
job losses themselves (Roffey Park 2011)
Engagement has stayed high in high performing companies
through the recession. Among results of engagement:
improved product quality
more technical innovation
Better internal co-operation
managers encourage people to learn from their mistakes
goals clearly defined
career opportunities and performance management strengthened
(Towers Watson July 2010)
19. 19
KEY ENABLER 1: STRATEGIC NARRATIVE
Strong, visible, empowering leadership provides a strong strategic
narrative about the organisation, where it’s come from and where it’s
going.
This gives a line of sight between the job and the organisation’s vision.
The story is communicated clearly, consistently and constantly.
The past You are here The future
20. 20
KEY ENABLER 2: ENGAGING MANAGERS
They:
focus their
people, offer
scope and enable
the job to get
done
treat their people
as individuals
coach and stretch
their people
21. 21
KEY ENABLER 3: INTEGRITY
There is organisational integrity – the values on the wall are
reflected in day to day behaviours.
These expected behaviours are
explicit and bought into by staff.
Keep it real – staff see through
corporate spin quicker than
customers or the public.
Integrity enables trust: no
engagement without trust
22. 22
KEY ENABLER 4: EMPLOYEE VOICE
There is employee voice throughout the organisation, for reinforcing and
challenging views; between functions & externally; employees are really
seen as your key asset – not the problem.
23. 23
A government sponsored, employer led Task Force (TF), to spearhead a movement
to enhance levels of employee engagement across the U.K. workforce.
Launched at No 10 Downing Street by the Prime Minister and BIS’s Ed Davey in
March 2011.
ENGAGE FOR SUCCESS - THE NEXT STAGE
Supported by a high level sponsor
group and by Guru and practitioner
groups.
TF already looking in more depth at
barriers and practical challenges to
engagement.
Practitioners’ national network and
major website
26. Lord O'Donnell, Former Head of Home Civil Service
Marc Bolland, CEO, M&S
Mark Elborne, CEO, General Electric, North Europe
Sir Martin Sorrell, CEO, WPP
Martin Temple, Chairman, EEF
Moya Greene, CEO, Royal Mail
Nigel Stein, CEO, GKN
Paul Drechsler, CEO, Wates Group
Peter Cheese, CE, CIPD
Sir Peter Housden, PS for Scotland
Peter Rogers, CEO, Babcock
Peter Sands, CEO, Standard Chartered
Peter Searle, CEO, Adecco Group UK & Ireland
Richard Baker, Chairman, Virgin Active
Rob Devey, CE, Prudential UK and Europe
Ronan Dunne, CEO , O2
Rona Fairhead, Group CE, Financial Times Group
Simon Walker, Director General, IoD
Sir Stephen Bubb, CE, Acevo
Stephen Howard, Chief Executive, BITC
Steve Elliott, Director General, CIA
Steve Mogford, CEO, United Utilities
Tim Melville-Ross, Chairman, HEFCE
Tim O’Toole, CEO, First Group
Will Hutton, Executive Vice Chair, Work Foundation
Sir Win Bischoff, Chairman, Lloyds Banking Group
Adam Balon, Innocent
Adam Crozier, CEO, ITV
Adrian Brown, UK and Western Europe CEO RSA
Alex Gourlay, CEO, Alliance Boots
Amyas Morse, Auditor General, NAO
Andy Harrison, CEO, Whitbread
Anthony Jenkins, CEO, Barclays
Dame Barbara Stocking, CEO, Oxfam
Barbara Frost, CE, WaterAid
Sir Bob Kerslake, Head of the Civil Service
Brendan Barber, General Secretary, TUC
Carolyn Downs, CE, Local Govt Assoc
Charlie Mayfield, Chairman, JLP
Chris Browne, MD, Thomson Airways
Chris Hyman, CEO, Serco
David Evans, CE, Grass Roots Group
Ed Sweeney, Chairman, ACAS
Ian King, CEO, BAE
Ian Livingston, CEO, BT
Ian Powell, Chairman & Senior Partner, PwC
Ian Sarson, CEO, Compass Group
Jane Wilson, CE, CIPR
John Cridland, Director General, CBI
John Hannett, General Secretary, USDAW
John Neill, Group CE, Unipart
John Walker, Chairman, FSB
Karen Boswell, MD, East Coast Rail
Engage for Success Sponsors
49. 49
Engagement to delight v disengagement
to disappoint your customers
Brian Weston
Institute of Customer
Service
50. Institute of Customer Service
Employee Engagement:
The Business Impact
Brian Weston
Director, Marketing and Communications
51. about the Institute of Customer Service
• UKCSI
• Benchmarking
• Accreditation
• Customer Service Training and Professional Qualifications
• Research
• Conference and networking
• UK Customer Satisfaction Awards
www.instituteofcustomerservice.com
52. 2013 UK Customer Satisfaction Awards
Objective HR
Employee Engagement
Strategy of the Year
Winner
• High retention rates
• Ex-employees returning
• Lower absence rates
• Higher customer satisfaction
• Productivity and growthFinalists
Ageas Insurance
LV=
New Charter Housing Trust Group
RHP
Star Technology - A Claranet Group Company
UKFast
customerserviceconference.co.uk
53. heightened importance of emotional
intelligence
Economic insecurity Diverse customer segments
Less deference Social Media
explosion
54. customer satisfaction is up
65.6
69.4
71.2
72.0
75.2 75.6
76.7
77.3 77.4
78.0
Jan 08 Jul 08 Jan 09 Jul 09 Jan 10 Jul 10 Jan 11 Jul 11 Jan 12 Jul 12
UKCSI wave
55. the day to day service experience
1 2 3 4 5 6 7 8 9 10
Friendly
Knowledgeable
Helpful
Enthusiastic
Interested in meeting my needs
Passionate about doing a good job for me
Enjoying their work
Seemed proud to work for the company
Bored
Banks
Insurers
High St Retailers
Utilities
Using a scale of 1-10, where 1 is completely disagree and 10 is completely agree, score these statements about customer service staff you regularly encounter at…
57. differentiators between “good” and
“bad” customer experiences
Employee behaviour Differential between customers
who had good and bad
experiences
Seemed interested in
meeting the customers’
needs
6.1
Seemed helpful 5.7
Seemed passionate about
doing a good job
5.6
Seemed enthusiastic 5.3
58. outcomes of good and bad service
experiences
Since this experience, have you…
59. what customers complain about
34.3%
31.1%
31.0%
23.7%
22.5%
21.7%
17.5%
13.2%
13.2%
Quality or reliability of goods/services
Staff attitude
Staff competence
Late delivery or slow service
Suitability of goods/services
Cost
Availability of goods/services
Organisation not keeping its promises and
commitments
Other
63. employee engagement is a driver of
business performance
“Good” and “bad” service experiences
• Customer satisfaction
• Complaints and complaint handling
• Recommendation
• Repeat purchase
68. Discovering 3 Things
1. How to create the conditions to release the
potential of people to think and act in a more
engaging and results focused way.
69. Discovering 3 Things
2. A guaranteed way to add value to the top and
bottom line of your organisation
72. Definitions of Employee
Engagement – the missing link
• The psychological investment people have in
their organisation and its goals (Modern
Survey)
• The employees drive to use all of their
ingenuity and resources for the benefit of the
organisation (Best Companies)
• Emotional and intellectual commitment to
their organisation and its success (Work
Foundation)
73. The Business Case for Employee
Engagement
……is well made
Innovation, Productivity, Customer Service,
Sales, overall financial performance
74. The Business Case for Employee
Engagement
5,370,000 results
2,005 books
76. A Quick Quiz
• What percentage of your managers truly understand the
concept of employee engagement?
• Considering your Company’s employee engagement
efforts, what percentage is directed towards survey
activity versus genuinely improving engagement?
• What percentage of employees in your organisation
have absolute zero interest in improving themselves or
their situation versus those that will make the best of any
situation?
• How many of your employees are disengaged right now?
• How many of your employees appreciate that they have a
choice about their engagement levels?
77. A Quick Quiz
• What percentage of your managers truly understand the concept of employee
engagement?
• 40%
• Considering your Company’s employee engagement efforts, what percentage is
directed towards survey activity versus genuinely improving engagement?
• Typically it is 80:20 – this needs reversing!
• What percentage of employees in your organisation have absolute zero interest
in improving themselves or their situation versus those that will make the best of
any situation?
• 10% versus 5% - an 85% opportunity!
• How many of your employees are disengaged right now?
• Around 35% to 50% (McClean and Company)
• How many of your employees appreciate that they have a choice about their
engagement levels?
• ???
79. The link to results
Assumed Imposed Expected
THINKING ACTIONS RESULTS
Changing the
thoughts and
emotions that
people have about
work at an
individual and
leadership level
Changing the
thinking leads to a
new set of
behaviours and
actions
New and better
results achieved
through different
actions and
behaviours
generated
through different
thinking
102. What are you?
Which best describes you at the moment?
If you reviewed you last week at work, what
evidence could you provide for each?
How would your colleagues describe your
engagement?
104. www.gomadthinking.com
Original research (4000 hours in
1998)
Question:
What is the simplest way of explaining the
success process that people naturally use
when making a difference?
Answer:
Go M.A.D.® a Solution Focused Thinking™
System
104
105. www.gomadthinking.com 105
Take Action
& Measure
Results
Self
Belief
Personal
Responsibility
Involve
Others
Plan
Priorities
Define
Goal
Reason
Why
The Go M.A.D.® Framework
106. Application levels for Solution
Focused Thinking™
Helping you
to think
(Personal Effectiveness)
Helping others to think
(Coaching)
Helping teams to think
(Projects, meetings & team development)
Helping organisations to think
(Leadership thinking & cultural transformation)
107. www.gomadthinking.com
The Go M.A.D.® Leadership
Thinking Framework
107
Culture
(Collective
Beliefs)
Leadership
Responsibility People
Organisational
Reason Why
Vision &
Objectives
Management
Thinking &
Planning
Take Action and Measure
Results
108. Client Experiences
• Co-operative Pharmacy – 7 point shift in
employee engagement scores in 6 months,
‘unexplained’ KPI uplift
• Kraft - Over $15m difference
• Lloyds Banking Group – 15 people identified
savings of £15m (300k implementable
immediately)
• Vaultex – 30-40% uplift in engagement scores
and associated efficiencies and improvements to
the value of £500,000 identified in a 90 day
period
111. Taking Action…….
• Employee Engagement Open Programme – 20%
discount – 22nd & 23rd May 2013
A taster of the things you will learn:
• The Go M.A.D.® systems thinking approach to improving
employee engagement
• 65 High Quality Questions that enhance leadership thinking to
drive increased employee engagement
• How to think creatively and widely about employee
engagement...
• ...to generate more than 100 new ideas to take away
• How to create your bespoke employee engagement umbrella
goal with prioritised actions to apply instantly back in the
workplace
112. Go MAD Research & Consulting Group
Some free gifts from me as a thank
you
• Over 100 “Thinking for Success” podcasts can
be accessed through iTunes business section
• Free Go MAD Thinking App
116. Employee voice matters – let’s get
loud!
Dr Martin Reddington
Engage for Success Essex 26 April 2013
117. “…An insight-driven function…In this way HR uses much of the
work from its core activities to further inform the organisation
about challenges, course correction and big opportunities.”
“….A Business Savvy function.. We wanted to get into a
conversation with practitioners about what they think business
savvy is…”
Four ‘foundations’ that help build business savvy in HR
professionals and their teams…..
(CIPD, 2011)
High Performance HR
136. You, Your Team, Your
Organisation and Essex
What’s going to stop?
What do you need to consider?
What are you going to do?
137. So What?
What are the tangible
benefits?
How will I measure this?
What investment will it require and what
return will my business get from the
investment?
What are the intangible
benefits that I should be
highlighting?