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We the People: 
Your Audience is the Preamble 
to Great Social Content
Francine Feder 
VP, Integrated Brand Marketing, 
Foot Locker 
Emily Berg 
SVP, Enterprise Social Media Team, 
Bank of America 
Meet the Panelists 
Spredfast 
#SFSummit
Spredfast 
#SFSummit 
Observe, Learn and 
Be Useful 
Emily Berg, Bank of America
Provide ways to connect audiences 
to what they care about. 
Spredfast 
#SFSummit
Because what’s 
baseball without 
hotdogs? 
Spredfast 
#SFSummit
Content Categories 
• Campaign amplification 
• Monthly stock 
• Flow/trending 
Spredfast 
#SFSummit
How content is useful 
• Build the audience 
• Build the engagement 
• Become a whole persona 
Spredfast 
#SFSummit
Spredfast 
#SFSummit 
Content is King: 
The Foot Locker Approach 
Francine Feder
Educate 
Entertain Engage 
Spredfast 
#SFSummit
Educate 
Product, Style, Store 
Spredfast 
#SFSummit
Entertain 
Funny, Timely, Original 
Spredfast 
#SFSummit
Engage 
Athlete partnerships, sports 
moments, product polls 
Spredfast 
#SFSummit

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