WCA eCommerce workshop on securing B2C ecommerce logistics jobs. Workshop took place at the SINO International Freight Forwarders conference in Shanghai, 2017.

1. Alex Allen l Managing Director l WCA eCommerce
B2C eCommerce
securing your piece

2. Topics
The headliners
Understanding Cross Border Compliance
LSP & AI technology Trends
WCA eCommerce network

3. watch this space…
 IoT, fastest growing Technology
category. Smart (embedded
intelligence) & internet connected,
estimated IoT spending to top
US1.29 Trillion by 2020, with 50B
devices (IDC).
 AI … positives & negatives…
 Blockchain, Drones, Self-driving, 3D
Printing, AR, Robotics, Chat-Bots &
more…
 Crypto Payments
 Fraud, Fake everything, Security!
 Omni-channel Retailing,
eTailing, online/ offline world,
Shareconomy, Marketplaces,
Virtual Shopping.
 Major eCommerce Shopping
Events- Singles Day, Black
Friday & Cyber Monday, Xmas &
NY.
 eB2B only just getting started
 India,SEA,Africa ramping up
fast to secure share of market!
 Its all about Big Data…
machine leaarning and AI
Augmentation

4. effects of Cross Border Compliance
Global Supply Chains and Indirect Taxes
 Globalization of supply chains; each time goods cross a border, these
goods could be subject to an indirect tax and the related compliance
obligations, such as:
 Export licensing
 VAT/GST reporting and documentation (to support an exemption)
 Customs and excise duty reporting and compliance documentation
 Customs reporting and documentation
 Excise and customs duties on importation
 VAT/GST and other sales taxes on importation
 VAT/GST reporting and documentation (to support input tax recovery)
 Export compliance obligations

5. effects of Cross Border Compliance
Global Supply Chains and Indirect Taxes
• VAT/GST now applies in more than 160 countries worldwide
• VAT/GST is globally the third important source of revenue for governments
* UAE Jan 2018

6.  As HVLV shipments activity increases online in a borderless economy we will see
a raising of the low value threshold for duty/vat rates by customs authorities
around the world for online cross border sales of goods.
 USA is one of the countries leading this change by raising their low value
threshold for e-market place goods imported online from US$200 to US$800. EU
are following closely with a proposed unified VAT regime across member states.
 Lower D&T threshold regimes for cross border online sales will address many
issues in relation to under declaring to avoid paying higher taxes causing
many countries customs regulatory authorities to loose crucial tax revenues from
explosive growth of cross border online sales.
Understanding the effects of
Cross Border online trading

7.  Fulfillment Centres – Once Goods have cleared customs compliance Cross
Border retailers are increasingly focused on serving local markets from
onshore fulfillment/distribution centre’s in an effort to respond to local/regional
customer demands in an efficient and timely manner with speed to market as
key differentiators in building customer experience and brand loyalty. WCAe
member network worldwide provides a critical piece of this CB requirement.
 Branded Retailers – will continue to feel the pressure from the eGiant
marketplaces. Traditional and heavy-asset retailing models will need to
reinvent business models, processes and supply chains to survive. Omni
Channel solutions combining online/bricks and mortar stores appear to be
assisting some of this recovery
 B2B – The growth of this segment in eCommerce is expected to be colossal,
the buying and selling of physical goods between businesses online in a buyer
and seller environment is expected to impact significantly the traditional multi
layered buyer seller model as we know it today. The wholesale, manufacturing
and construction sectors lead the way in this vital opportunity to be realized.

8. Trends
 Identifying the business opportunities, challenges and disruptions presented by
strategic technology trends is an important input into strategic business planning.
 In the electronic commerce world Artificial intelligence (AI) and advanced
machine-learning techniques are opening up a new frontier for digital business,
as virtually every application, service and digitalized thing incorporates an
intelligent aspect.
 As a LSP - the merging of, and interaction between, the physical goods and digital
data worlds when synced effectively; and with the right technology will provide a
competitive advantage and revenue opportunity setting the stage for incremental
growth in B2B & B2C Cross Border trade. Especially with eTailers requirements
that is causing much of the incremental demand for ecommerce shipping
services.

9.  Increased and creative use of AI and machine learning to enhance
decision making, predictive action is driving the reinvention and improvement of
Regulation/Compliance (G2C), Organizational and business models (B2B2C)
and marketplace ecosystems (B2C/C2B/C2C)
 Use of AI will redefine and deliver a more dynamic customer experience through
intelligent apps, smart devices and seamless connectivity onto integrated
value platforms such as WCAe Smart Hub
 New, smarter digital initiatives will continue to grow through to 2025 self-
tuning with the availability, harvesting and application of big data for better
informed customer centric decision making.
Increasing Role of
Artificial Intelligence

10.  Frictionless Payment Gateways and non-traditional/ lower-cost banking and
finance partners will take leadership roles with new more secure Fintech
products and models come into play.
 LSP – Logistics service providers are increasingly changing the way they operate
and make use of property and heavy infrastructure costs. In eCommerce
transactions unlike traditional transport models the LSP must respond quick, at
low costs, increased visibility, speed to market and high quality customer
experience through to last mile delivery.
 Amazon and Alibaba to continue its ‘Disruptive’ influence in world
domination of Global trade enabled through smart innovative technology.
 Cyber Crime, Fraud, Fakes and Hacking will continue to thrive in the new
world digital economy.

11. WCAe  Being a global, large-scale Logistics-
Membership based organisation, it has allowed
us to see the impact and changes of this new
paradigm for our Members and the Industry.
 WCA launched the eCommerce Network in 2016
and Certified eCommerce Members Program
early this year.
 WCA eCommerce is working with Members so
they can successfully compete from a unified
position.

12.  Member company of a global eCommerce Cross Border Logistics Network
 Access to eCommerce specialized knowledge, webinars, Conferences and Forums
 Certified Members Program (GM) & Partner Pay
 Members Directory - engage with fellow members for ecommerce shipments
 eTailers Program increasing shipment flows in the network
 Strategic partnerships bringing value to members
Worlds First dedicated
eCommerce Logistics Network
B2C Network

13. WCAe Smart Hub
WCA eCommerce Network Smart Hub will provide a unified Platform that will bring
together Members and eRetailers.
 Integrate into Merchant, eTailers Marketplace Platforms
 Allow Certified Members to offer their Services and Rates to eTailers
 Use the Network of Certified Members to participate in cross-border logistics RFQ’s.
 Provide new business opportunities for all Certified Members
 Help thousands of Merchants to deliver their parcels across the WCAe Network
 Provide eTailers and strategic partners competitive alternatives to the Integrators,
equipped with a global ”connected” network
 Single platform, fully integrated- plug & play, many-to-many

14. Membership
 First Network of its type, facilitating global trade between merchants,
vendors and LSP’s; connecting buyers with sellers utilising our
members as local expert providers in cross border logistics.
 Members will be able to take advantage of acting as closest-to-Customer
hubs and access points for cross-border trade.
 Operate as a certified, integrated, shared-
economy network and specialty platform;
focussing on eCom trans border Services for B2B,
B2C, C2B, C2C Logistics.
 Open to ALL existing WCA Network Members
Companies and NEW Logistics and non-Logistics
related entities.

15. Certified Members
Onsite Verified
eCommerce Certified
Members
Advanced eCommerce
Logistics capabilities
Pathway eCommerce
Logistics capabilities

16. Certified Member Audit Process
1. Verified by WCA for eCommerce capabilities and
services.
2. Physical onsite inspection of facilities & services
completed by WCA.
3. Customer References for eCommerce Services
validated and confirmed by WCA.
4. Confirmed to be a Member of good-standing,
according to WCA Quality Standards.
5. Member of WCA Financial Protection program (GM).
6. Certified Membership awarded based on verified
eCommerce services & network geographical
coverage.
7. Certified Member will have access to eTailer and
Member Benefits Programs.

17. Pathways Program
 Become a WCA eCommerce Network Basic Member
Company
 Complete Certified Member Application Form
 Inform us of your plans and timelines for eCommerce
activation
 Your Application and Member Status will be added to the
Pathways Program, working towards becoming a
Certified Member.
 Access eCommerce best-practise learning, forums
Case-studies, Webinars and connect with the Certified
Members Network.

18. Members Benefits
 Access to eCommerce specialized knowledge, Conferences and Forums
 Certified Members Program (GM) & Partner Pay
 Members Directory & eTailers Programs
 AI XBORDER Classification Tool
 Integrated Technology Platform (2018)
 Cyber Insurance Program
 Strategic partnerships bringing value to members

19. 352 85
520+
Network Enquiries
November 2017

20. www.wcaecommerce.com
ecommerce@wcaworld.com
Alex Allen
alex@wcaworld.com
Managing Director
eCommerce Network
Thank you
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