Spire participated as a speaker for Global Supply Chain Council’s (GSCC) live webinar held on Wednesday, 20 December on diversity among Southeast Asia cross-border e-commerce shoppers.
Find out more about the scope of growth in India's logistics industry and how it supported by the E-commerce industry.
Learn about the impact of Covid on the E-commerce logistics industry in India and the trends in the industry.
The document discusses trends in the Indian automotive and aftermarket industries. It provides an overview of the automotive market segmentation and key players. It then summarizes trends in the growing online automotive aftermarket, including the emergence of online marketplaces and platforms. The document also outlines new government regulations regarding vehicle safety and emissions standards. It concludes by noting India's goal of becoming a global hub for sourcing auto parts and the government initiatives taken to encourage growth in automotive components exports.
Vietnam has a fast growing digital economy and ICT sector, driven by strong GDP growth, increasing FDI, and government initiatives. The report identifies opportunities in fintech, e-commerce, smart cities, agriculture technology, and skills development to address workforce shortages as Vietnam prepares for Industry 4.0. However, Vietnam faces challenges around infrastructure investment, regulatory reforms, and developing technical skills to fully capitalize on these opportunities by 2025.
Spire Research & Consulting prepared a report for Gates on Vietnam's ICT landscape as of January 2019. Key points include:
- Vietnam has a population of 96 million with 55 million internet users and mobile phone penetration at 125%. Windows is the dominant desktop OS while Android dominates mobile.
- The ICT sector is growing rapidly, with telecom revenues up 4.83% and IT revenues up 16.15% in the first half of 2018. Cloud computing and e-commerce are also rising sharply.
- Emerging technologies like IoT, AI and big data present opportunities for Vietnam to develop its ICT exports, building on its strong human resources and education in STEM fields. Cybersecurity remains
Thailand has strong potential for ecommerce growth due to rising smartphone and internet penetration levels. While infrastructure challenges and concerns about security and fraud currently hinder the ecommerce market, the large mobile user base and government initiatives to boost investment and broadband access could help Thailand's online market reach $6 billion by 2025. Social commerce is also showing promise as a driver of online sales in Thailand.
E-commerce is growing rapidly globally, especially in Asia Pacific. China leads growth in the region, while Indonesia's e-commerce market is also expanding fast. The presentation discusses trends in global and Indonesian e-commerce and forecasts continued growth. It notes that Indonesia has over 56 million internet users and 320 million mobile subscribers. While B2B currently dominates Indonesia's e-commerce market, C2C e-commerce is predicted to grow most in the future. The presentation concludes that new players will enter Indonesia's market and regulation may develop as e-commerce and digital buying continue increasing exponentially in the smartphone/tablet era.
Find out more about the scope of growth in India's logistics industry and how it supported by the E-commerce industry.
Learn about the impact of Covid on the E-commerce logistics industry in India and the trends in the industry.
The document discusses trends in the Indian automotive and aftermarket industries. It provides an overview of the automotive market segmentation and key players. It then summarizes trends in the growing online automotive aftermarket, including the emergence of online marketplaces and platforms. The document also outlines new government regulations regarding vehicle safety and emissions standards. It concludes by noting India's goal of becoming a global hub for sourcing auto parts and the government initiatives taken to encourage growth in automotive components exports.
Vietnam has a fast growing digital economy and ICT sector, driven by strong GDP growth, increasing FDI, and government initiatives. The report identifies opportunities in fintech, e-commerce, smart cities, agriculture technology, and skills development to address workforce shortages as Vietnam prepares for Industry 4.0. However, Vietnam faces challenges around infrastructure investment, regulatory reforms, and developing technical skills to fully capitalize on these opportunities by 2025.
Spire Research & Consulting prepared a report for Gates on Vietnam's ICT landscape as of January 2019. Key points include:
- Vietnam has a population of 96 million with 55 million internet users and mobile phone penetration at 125%. Windows is the dominant desktop OS while Android dominates mobile.
- The ICT sector is growing rapidly, with telecom revenues up 4.83% and IT revenues up 16.15% in the first half of 2018. Cloud computing and e-commerce are also rising sharply.
- Emerging technologies like IoT, AI and big data present opportunities for Vietnam to develop its ICT exports, building on its strong human resources and education in STEM fields. Cybersecurity remains
Thailand has strong potential for ecommerce growth due to rising smartphone and internet penetration levels. While infrastructure challenges and concerns about security and fraud currently hinder the ecommerce market, the large mobile user base and government initiatives to boost investment and broadband access could help Thailand's online market reach $6 billion by 2025. Social commerce is also showing promise as a driver of online sales in Thailand.
E-commerce is growing rapidly globally, especially in Asia Pacific. China leads growth in the region, while Indonesia's e-commerce market is also expanding fast. The presentation discusses trends in global and Indonesian e-commerce and forecasts continued growth. It notes that Indonesia has over 56 million internet users and 320 million mobile subscribers. While B2B currently dominates Indonesia's e-commerce market, C2C e-commerce is predicted to grow most in the future. The presentation concludes that new players will enter Indonesia's market and regulation may develop as e-commerce and digital buying continue increasing exponentially in the smartphone/tablet era.
E-commerce in China has experienced rapid growth, with over 220 million internet users as of 2008. However, online shopping rates and spending remain relatively low due to obstacles such as payment issues, lack of logistics infrastructure, and lack of consumer trust. While P2P sites like Taobao dominate the market, international players like eBay have struggled, failing to gain significant market share against local competitors that focused more on building consumer trust. Regulations continue to limit foreign involvement in the telecommunications sector.
This document analyzes Vietnam's current and future foreign direct investment (FDI) landscape. It discusses key opportunities in infrastructure, technology, manufacturing/processing, and agriculture. For the future state, it recommends expanding trade between Vietnam and North America in areas like pork, timber, flowers, seafood, and aquaculture. It also identifies risks like debt and environmental protection, and mitigation strategies Vietnam is taking like approving vaccines and boosting manufacturing amid COVID-19. The conclusion is that Vietnam is an attractive investment destination due to policies, costs, and stability.
Thailand has a population of 66 million people, with 30% internet penetration and 26% mobile internet penetration. Mobile internet usage is growing rapidly and is expected to surpass PC internet usage. Social network usage is also widespread, with 18 million social network users. While e-commerce faces some challenges like consumer trust and infrastructure issues, mobile commerce is growing and accounted for 11% of retail spending in 2013. Smartphone sales are projected to reach 7.5 million units in 2013, with Android as the dominant platform. Mobile surveys provide an effective way to understand Thai consumers given high mobile internet and smartphone penetration rates.
Funded by large global investors, the e-tailing market in India is growing exponentially. Going forward, what are the megatrends likely to emerge in this market?
The document provides an overview of the e-commerce industry in India. Some key points:
- The Indian e-commerce market is expected to grow from $15.6 billion in 2016 to $64 billion in 2020, representing a CAGR of 44.8%.
- Rising internet penetration, expected to reach 700 million users by 2020, will drive growth in e-commerce.
- Electronics currently accounts for the largest segment of the e-commerce retail market in India at 47%.
This document discusses opportunities and dynamics in Asia's retail sector. It finds that Asia is growing in importance for retail companies due to its large population and rapidly rising incomes. Retail sales in Asia are forecast to grow at 10.2% annually through 2018, much higher than the global average of 6.9%. While Asia's homegrown retailers have experienced high revenue growth of around 21% annually, profit growth has been harder to achieve due to challenges like rising rents, staff shortages, and intense competition. The retail sector in Asia remains highly fragmented, suggesting opportunities for further consolidation.
The document discusses the potential pros and cons of allowing foreign direct investment in e-commerce in India. It begins by providing background on e-commerce regulations and the Indian government's consideration of expanding foreign investment. Both large multinational e-commerce companies and Indian players have differing views on further opening the sector. The article then examines arguments on both sides, detailing concerns that full foreign investment could displace small retailers but also ways it could boost infrastructure, manufacturing, and customer service. It concludes that e-commerce is poised for substantial growth in India but views on regulatory changes remain mixed.
eCommerce platforms shipped ~2.5 billion shipments in
FY2020 growing at ~50%+ CAGR in the last 3 years. However,
we expect shipment volume to grow at ~30-35% CAGR for next
5 years.
Some of the key drivers of growth for eCommerce are the
latent demand in Tier-2+ cities, enablement of logistics
networks, infrastructure built by eCommerce platforms (large
horizontals), and new age third-party logistics players in
the last 3-4 years. The investment in logistics networks and
infrastructure has enabled eCommerce platforms to reach
online shoppers beyond metro and tier-1 cities to hinterland in
the country
This document provides insights into the growing e-commerce market in India:
- E-commerce in India has grown significantly since 2009 as the number of internet users has risen dramatically from 5 million in 2000 to 100 million in 2011.
- Online shopping sites see around 14 million visitors regularly, though conversion rates remain low in some sectors.
- Usage of social media, online travel sites, and apps is also increasing rapidly in India, indicating strong growth potential for e-commerce.
E commerce on Social Media - Philippines 2014Techglimpse
This document provides a summary of analysis conducted on e-commerce chatter from social media in the Philippines from January 1st, 2014 to March 31st, 2014. Key findings include:
- Three out of four discussions were about product and service lines sold online, with over half mentioning travel/airlines. Nearly two out of ten discussions were about customer support.
- Analysis was conducted on a sample of 2,844 conversations out of a total relevant universe of 58,910 conversations. The sample was selected through stratified random sampling.
- Females were slightly more active than males (53% vs 47% of sample) and discussed delivery and promotions more, while males discussed products/services, customer support and
Trends in retail and e commerce analytics by Sheji Ho, aCommerce Group CMORuchipha
Sheji Ho, aCommerce Group CMO presented on ‘Trends in Retail and E-Commerce Analytics’ at Teradata’s Big Data in Retail and E-Commerce event held on October 7 at the Four Seasons Hotel in Bangkok.
Southeast Asian populations are relatively young, with over half under 35 years old. Internet, mobile, and smartphone penetration is increasing across Southeast Asia. Cash on delivery is the most popular payment method for ecommerce at 67% of transactions, while credit cards, PayPal, and other digital payment methods make up the remaining 33%. The top 5 ecommerce sites in each Southeast Asian country are dominated by international players. Funding levels for Southeast Asian startups and tech companies have increased in recent years.
Even if China's GDP growth slows to 5.5%, personal consumption is projected to increase by about half to $6.5 trillion, by 2020. But growth is only a part of the story: demographic, social, and technological forces will transform China's consumer economy.
This document summarizes a report on the e-commerce market in Malaysia from 2014-2019. It finds that the market is growing significantly due to rising internet penetration and mobile access. Increased government spending on IT is also fueling market growth. The entry of foreign players is increasing competition but also helping the overall market expand. The number of internet and mobile users is projected to keep growing, along with the use of smartphones, tablets, and smart watches. This will drive continued strong growth in both e-commerce and m-commerce markets in Malaysia through 2019.
how e-commerce platform can help to boost logistics sector in indiaJayjeetsinh Vadher
The document discusses how e-commerce platforms can help boost India's logistics sector. It notes that the Indian logistics market is expected to grow significantly due to growth in manufacturing, retail, and e-commerce. However, India's logistics costs are high compared to other countries. The growth of e-commerce is increasing demand for logistics and forcing improvements in areas like supply chain management, warehouse infrastructure, and delivery. E-commerce platforms are helping to modernize and improve the management of India's large but disorganized logistics sector to make it more efficient.
E-Commerce Development in Armenia & FTA area in Post-Soviet statesHussein Nowruzi
This document provides an overview of e-commerce development in Armenia and surrounding post-Soviet states. It analyzes the economic and ICT environments of countries in the region based on various indices and indicators. Armenia's e-commerce sector is still developing, with online purchases making up only 4.2% of sales in Yerevan currently. However, some popular Armenian e-commerce startups are highlighted that show promise in the sector. The document also outlines investment incentives available in Armenia to encourage further development of e-commerce.
Indian grocery traditionally has been a primarily unorganized market, wherein more than 90% of the market is driven by traditional ‘kirana stores. However, in the past decade or so, organized brick & mortar and online channels have gained prominence. Online grocery has been boosted by covid-19 related tailwinds, with the GMV run-rates of major players growing by 70%+ during the period. This has led to an increased focus on the sector by large conglomerates as well as mature online players.
During Covid, while there were some challenges in the initial days of the lockdown, the segment has grown significantly. Most notably, fresh vegetables and fruits have seen 144% growth, while FMCG products grew 150%. While a lot of this growth will normalize to some extent as the COVID situation subsides, a significant portion of new users will persist and drive growth.
With the increasing demand and competition, it becomes imperative for brands to stay ahead by making data-driven decisions. In order to equip the brands to win in the online space, BigBasket Brand Intelligence and RedSeer have partnered to author this report. The idea here is to combine high-quality RedSeer IP on broader trends in the sector and BigBasket’s grocery expertise to create a ready-reckoner for brands, as they make strategic, product or channel-related decisions.
This report is an abridged version of the larger report which can be subscribed as per need. Besides the key trends of the sector, customer insights etc., this report deep dives on key categories such as Snacks & Packaged Foods, Beverages, Personal Care and Home Utilities, we present the quarterly growth in sales in the past 5 quarters with various sub-category splits.
E-commerce in Vietnam is growing rapidly due to increasing internet penetration and smartphone usage. While online shopping is becoming more popular, e-commerce currently makes up a small portion of Vietnam's retail market. The payment infrastructure is also still developing, with many consumers preferring cash transactions. Mobile applications and social media are emerging areas for digital gifting, but security and credibility issues present challenges to further growth of e-commerce and digital gifts in Vietnam.
Disruptive Trends That Will Transform The Automotive IndustryStradablog
Technology-driven trends will revolutionize how industry players respond to changing consumer behavior, develop partnerships, and drive transformational change.
#TDC18 - Naqel Express - Ecommerce opportunities in Saudi Arabia and middle eastMetaPack
Rajeeb Chowdhury will provide a brief overview of both opportunities and challenges facing global
e-merchandisers and logistics service providers in Saudi Arabia and Middle- East . While doing so, the speaker will illustrate examples of some of the practical and innovative solutions offered by NAQEL Express along its e-value chain - from the first mile pick-up to the final mile delivery. Key topics covered during this session are:
o Market opportunities: Typical nature of opportunities in Saudi Arabia and other Middle East countries fore-merchandisers around world.
o Last-mile delivery process: best-in-class methods pursued to successfully exploit those opportunities and meet the individual needs of on-line customers.
o Analytics and Al (Artificial Intelligence) solutions: aimed at optimizing productivity and customer satisfaction.
E-commerce in China has experienced rapid growth, with over 220 million internet users as of 2008. However, online shopping rates and spending remain relatively low due to obstacles such as payment issues, lack of logistics infrastructure, and lack of consumer trust. While P2P sites like Taobao dominate the market, international players like eBay have struggled, failing to gain significant market share against local competitors that focused more on building consumer trust. Regulations continue to limit foreign involvement in the telecommunications sector.
This document analyzes Vietnam's current and future foreign direct investment (FDI) landscape. It discusses key opportunities in infrastructure, technology, manufacturing/processing, and agriculture. For the future state, it recommends expanding trade between Vietnam and North America in areas like pork, timber, flowers, seafood, and aquaculture. It also identifies risks like debt and environmental protection, and mitigation strategies Vietnam is taking like approving vaccines and boosting manufacturing amid COVID-19. The conclusion is that Vietnam is an attractive investment destination due to policies, costs, and stability.
Thailand has a population of 66 million people, with 30% internet penetration and 26% mobile internet penetration. Mobile internet usage is growing rapidly and is expected to surpass PC internet usage. Social network usage is also widespread, with 18 million social network users. While e-commerce faces some challenges like consumer trust and infrastructure issues, mobile commerce is growing and accounted for 11% of retail spending in 2013. Smartphone sales are projected to reach 7.5 million units in 2013, with Android as the dominant platform. Mobile surveys provide an effective way to understand Thai consumers given high mobile internet and smartphone penetration rates.
Funded by large global investors, the e-tailing market in India is growing exponentially. Going forward, what are the megatrends likely to emerge in this market?
The document provides an overview of the e-commerce industry in India. Some key points:
- The Indian e-commerce market is expected to grow from $15.6 billion in 2016 to $64 billion in 2020, representing a CAGR of 44.8%.
- Rising internet penetration, expected to reach 700 million users by 2020, will drive growth in e-commerce.
- Electronics currently accounts for the largest segment of the e-commerce retail market in India at 47%.
This document discusses opportunities and dynamics in Asia's retail sector. It finds that Asia is growing in importance for retail companies due to its large population and rapidly rising incomes. Retail sales in Asia are forecast to grow at 10.2% annually through 2018, much higher than the global average of 6.9%. While Asia's homegrown retailers have experienced high revenue growth of around 21% annually, profit growth has been harder to achieve due to challenges like rising rents, staff shortages, and intense competition. The retail sector in Asia remains highly fragmented, suggesting opportunities for further consolidation.
The document discusses the potential pros and cons of allowing foreign direct investment in e-commerce in India. It begins by providing background on e-commerce regulations and the Indian government's consideration of expanding foreign investment. Both large multinational e-commerce companies and Indian players have differing views on further opening the sector. The article then examines arguments on both sides, detailing concerns that full foreign investment could displace small retailers but also ways it could boost infrastructure, manufacturing, and customer service. It concludes that e-commerce is poised for substantial growth in India but views on regulatory changes remain mixed.
eCommerce platforms shipped ~2.5 billion shipments in
FY2020 growing at ~50%+ CAGR in the last 3 years. However,
we expect shipment volume to grow at ~30-35% CAGR for next
5 years.
Some of the key drivers of growth for eCommerce are the
latent demand in Tier-2+ cities, enablement of logistics
networks, infrastructure built by eCommerce platforms (large
horizontals), and new age third-party logistics players in
the last 3-4 years. The investment in logistics networks and
infrastructure has enabled eCommerce platforms to reach
online shoppers beyond metro and tier-1 cities to hinterland in
the country
This document provides insights into the growing e-commerce market in India:
- E-commerce in India has grown significantly since 2009 as the number of internet users has risen dramatically from 5 million in 2000 to 100 million in 2011.
- Online shopping sites see around 14 million visitors regularly, though conversion rates remain low in some sectors.
- Usage of social media, online travel sites, and apps is also increasing rapidly in India, indicating strong growth potential for e-commerce.
E commerce on Social Media - Philippines 2014Techglimpse
This document provides a summary of analysis conducted on e-commerce chatter from social media in the Philippines from January 1st, 2014 to March 31st, 2014. Key findings include:
- Three out of four discussions were about product and service lines sold online, with over half mentioning travel/airlines. Nearly two out of ten discussions were about customer support.
- Analysis was conducted on a sample of 2,844 conversations out of a total relevant universe of 58,910 conversations. The sample was selected through stratified random sampling.
- Females were slightly more active than males (53% vs 47% of sample) and discussed delivery and promotions more, while males discussed products/services, customer support and
Trends in retail and e commerce analytics by Sheji Ho, aCommerce Group CMORuchipha
Sheji Ho, aCommerce Group CMO presented on ‘Trends in Retail and E-Commerce Analytics’ at Teradata’s Big Data in Retail and E-Commerce event held on October 7 at the Four Seasons Hotel in Bangkok.
Southeast Asian populations are relatively young, with over half under 35 years old. Internet, mobile, and smartphone penetration is increasing across Southeast Asia. Cash on delivery is the most popular payment method for ecommerce at 67% of transactions, while credit cards, PayPal, and other digital payment methods make up the remaining 33%. The top 5 ecommerce sites in each Southeast Asian country are dominated by international players. Funding levels for Southeast Asian startups and tech companies have increased in recent years.
Even if China's GDP growth slows to 5.5%, personal consumption is projected to increase by about half to $6.5 trillion, by 2020. But growth is only a part of the story: demographic, social, and technological forces will transform China's consumer economy.
This document summarizes a report on the e-commerce market in Malaysia from 2014-2019. It finds that the market is growing significantly due to rising internet penetration and mobile access. Increased government spending on IT is also fueling market growth. The entry of foreign players is increasing competition but also helping the overall market expand. The number of internet and mobile users is projected to keep growing, along with the use of smartphones, tablets, and smart watches. This will drive continued strong growth in both e-commerce and m-commerce markets in Malaysia through 2019.
how e-commerce platform can help to boost logistics sector in indiaJayjeetsinh Vadher
The document discusses how e-commerce platforms can help boost India's logistics sector. It notes that the Indian logistics market is expected to grow significantly due to growth in manufacturing, retail, and e-commerce. However, India's logistics costs are high compared to other countries. The growth of e-commerce is increasing demand for logistics and forcing improvements in areas like supply chain management, warehouse infrastructure, and delivery. E-commerce platforms are helping to modernize and improve the management of India's large but disorganized logistics sector to make it more efficient.
E-Commerce Development in Armenia & FTA area in Post-Soviet statesHussein Nowruzi
This document provides an overview of e-commerce development in Armenia and surrounding post-Soviet states. It analyzes the economic and ICT environments of countries in the region based on various indices and indicators. Armenia's e-commerce sector is still developing, with online purchases making up only 4.2% of sales in Yerevan currently. However, some popular Armenian e-commerce startups are highlighted that show promise in the sector. The document also outlines investment incentives available in Armenia to encourage further development of e-commerce.
Indian grocery traditionally has been a primarily unorganized market, wherein more than 90% of the market is driven by traditional ‘kirana stores. However, in the past decade or so, organized brick & mortar and online channels have gained prominence. Online grocery has been boosted by covid-19 related tailwinds, with the GMV run-rates of major players growing by 70%+ during the period. This has led to an increased focus on the sector by large conglomerates as well as mature online players.
During Covid, while there were some challenges in the initial days of the lockdown, the segment has grown significantly. Most notably, fresh vegetables and fruits have seen 144% growth, while FMCG products grew 150%. While a lot of this growth will normalize to some extent as the COVID situation subsides, a significant portion of new users will persist and drive growth.
With the increasing demand and competition, it becomes imperative for brands to stay ahead by making data-driven decisions. In order to equip the brands to win in the online space, BigBasket Brand Intelligence and RedSeer have partnered to author this report. The idea here is to combine high-quality RedSeer IP on broader trends in the sector and BigBasket’s grocery expertise to create a ready-reckoner for brands, as they make strategic, product or channel-related decisions.
This report is an abridged version of the larger report which can be subscribed as per need. Besides the key trends of the sector, customer insights etc., this report deep dives on key categories such as Snacks & Packaged Foods, Beverages, Personal Care and Home Utilities, we present the quarterly growth in sales in the past 5 quarters with various sub-category splits.
E-commerce in Vietnam is growing rapidly due to increasing internet penetration and smartphone usage. While online shopping is becoming more popular, e-commerce currently makes up a small portion of Vietnam's retail market. The payment infrastructure is also still developing, with many consumers preferring cash transactions. Mobile applications and social media are emerging areas for digital gifting, but security and credibility issues present challenges to further growth of e-commerce and digital gifts in Vietnam.
Disruptive Trends That Will Transform The Automotive IndustryStradablog
Technology-driven trends will revolutionize how industry players respond to changing consumer behavior, develop partnerships, and drive transformational change.
#TDC18 - Naqel Express - Ecommerce opportunities in Saudi Arabia and middle eastMetaPack
Rajeeb Chowdhury will provide a brief overview of both opportunities and challenges facing global
e-merchandisers and logistics service providers in Saudi Arabia and Middle- East . While doing so, the speaker will illustrate examples of some of the practical and innovative solutions offered by NAQEL Express along its e-value chain - from the first mile pick-up to the final mile delivery. Key topics covered during this session are:
o Market opportunities: Typical nature of opportunities in Saudi Arabia and other Middle East countries fore-merchandisers around world.
o Last-mile delivery process: best-in-class methods pursued to successfully exploit those opportunities and meet the individual needs of on-line customers.
o Analytics and Al (Artificial Intelligence) solutions: aimed at optimizing productivity and customer satisfaction.
What you need to know about Corporate Travel in 2019CertifyInc
Tech brands are transforming the business travel and expense landscape—and business traveler expectations. Join us as we look at the biggest trends in corporate travel and how finance leaders can create a future-proofed corporate travel policy that will help manage spending and cut costs—while also meeting the needs of business travelers in 2019.
The document provides an overview of e-retailing trends in the Asia/Pacific region through analyzing an online survey and making projections. Key findings include:
- 63% of respondents shopped online, highest in South Korea (83%) and Japan (83%). Top concerns about online shopping were security (65%).
- Most preferred payment was credit cards for convenience.
- Japan and South Korea had the highest online shopping penetration rates (83%). China had a low internet penetration (15.9%) but high online shopping rate (70%).
- Projections showed China's online shopping turnover growing to $113 billion by 2019, while India's grew to $661 billion, outpacing other countries.
Smarter Ecommerce 1.0 by John Batistich.pdfjbatistich
Learn how to optimise your ecommerce site. Use the checklist to identify opportunities to improve the customer experience and drive quality traffic, conversion and average order value. Retailers need to pull every lever to drive higher performance, optimising measurement, traffic, home page, navigation, onsite-search, product details page, checkout, delivery, returns, and personalised relationship with high value lifetime customers.
Optimise your ecommerce by better traffic, navigation, homepage, on-search search, product pages, checkout, payments to improve conversion and average order value. Optimisation balances improving the customer experience whilst maximising sales performance. Learn more with Baymard Institute
This document provides an overview and agenda for a workshop on e-commerce in the MENA region. The agenda covers:
- The three key phases of successful e-commerce: attract, convert, and retain customers.
- An overview of the attract phase, including defining a unique selling proposition, branding, research and marketing.
- An overview of the convert phase, focusing on user experience and obstacles to conversion like payment methods.
- An overview of the retain phase, including delivery of promises, customer satisfaction metrics, and bringing back return customers.
The document also shares some data on the MENA region's economy, demographics, and growth of e-commerce.
Selling on the Web 2008.
Choosing the right payment system can determine your online success, but with so many options how do you decide? This presentation will show you the different ways to accept payments and how to choose the right one for your business & customers.
State of the Canadian Retail Consumer Presented by comScoreDemac Media
This document summarizes a presentation given by Darrick Li of comScore about online retail trends in Canada. Some key points:
1) E-commerce spending and transactions in Canada increased 10% and 17% respectively from 2011 to 2012.
2) While e-commerce dollars are growing at 10% in Canada, the growth is 16% in the US, possibly because small Canadian businesses lack the infrastructure of larger retailers.
3) Visits to retail websites in Canada have plateaued in recent years, with some categories like movies growing and others like books declining.
Payments IQ Bootcamp #3 - Understanding Interchange, Opening Visa / MasterCar...ROI Payments
In this webinar, ROI Payments provides an in depth education on Interchange -- the primary cost of transacting credit and debit card payments. Participants will increase their Payments IQ by understanding how interchange works, the primary costs and how to analyze and optimize Interchange fees you're being charged as a business processing electronic payments. Additional topics include interchange differences by region and future trends to watch for in the payment landscape.
PayPal is considering expanding into Latin America, specifically Brazil and Mexico. These markets represent a large opportunity due to their growing populations and economies. However, payments in these markets have unique complexities like high credit card fees, currency restrictions, and a preference for installment plans. To succeed, PayPal will need to support local payment methods and offer installment payments through partnerships with local acquirers.
The document analyzes online shopping trends in Pakistan, specifically for the ecommerce platform Daraz.pk. It finds that while there is potential for growth, online shopping has been slow to take off due to lack of awareness, trust, reliable payment options and delivery infrastructure. The research found consumers prefer cash on delivery and rate convenience and product quality higher for online versus traditional shopping. Recommendations include improving payment systems and expanding deliveries beyond major cities.
The eTail International Delivery Report 2014wnDirect
The document summarizes the key findings of the eTail International Delivery Report 2014, which surveyed ecommerce retailers about their cross-border sales and delivery operations. Some major findings include:
- The majority of retailers expect their international ecommerce sales to continue growing in the next year.
- Western Europe (especially Germany) and the US were identified as the two regions with the most expected growth.
- Customs/duties and pricing delivery were cited as the top challenges for international sales.
- Reliability was the top priority for international delivery followed by lowering costs and increasing speed.
Tabundle is developing software to aggregate multiple transactions on a single credit or debit card into a single transaction at bars and restaurants. This reduces credit card processing fees. The software integrates with POS systems and identifies when a card is swiped multiple times, delaying additional charges until end of day to process as one transaction. Testing at a sample restaurant showed potential to save over $7,000 annually in fees. The founders aim to launch beta testing in May 2012 and expand throughout New England in the second half of the year.
Payment Trends and Strategies in Affiliate Marketing - William Lorenz/EntroPa...auexpo Conference
The document discusses payment trends and strategies in affiliate marketing. It notes that while the affiliate marketing sector is worth billions, marketing budgets and merchant sales attributed to affiliates have declined in recent years. Affiliates prefer to be paid swiftly in many currencies. Affiliate networks help by aggregating affiliates and payments. Common payment methods like e-wallets and bank wires impact issues like trust, but affiliates desire transparency, flexibility, and reliability in payments. New payment options through virtual cards or bank transfers can help networks save costs while meeting affiliate needs.
From Local to Global: Unleashing the Power of Payments / Jan Kuhlmannn (Xsolla)DevGAMM Conference
Join Jan Kuhlmann, Marketing Manager for Europe at Xsolla, as he shares his expertise on taking your game to new heights. Discover the power of incorporating payments and direct-to-consumer strategies, and learn how to effectively connect with players globally. With Xsolla's fully customizable solutions, you'll have the tools to tailor your game to your players' specific needs, resulting in increased revenue and profitability.
International Shipping - Growing US Exportsbrianhodgson
The document summarizes a presentation on international shipping trends outside the US. It discusses increasing globalization and complexity in international supply chains. It also covers topics like managing landed costs, the impact of carbon footprints on carriers and shippers, partnering regionally to deliver products overseas, and gaining control and visibility over global parcel spending.
2018 Expense Management Trends: How Will They Affect Your Company?Ashley Emery
This document summarizes a webinar on 2018 T&E trends and benchmarks to improve spend management. Key points include: T&E spending by US companies grew 13% to $296 billion in 2017; meals and gas make up the largest expense categories at 19% each; manual expense reporting costs $26.63 per report compared to $6.85 for automated; and automating expense reporting can reduce processing costs, increase compliance, and boost productivity. The webinar covered how companies can better manage travel spending and maximize ROI through expense control features in automated systems.
Similar to 171220_Addressing challenges for cross border e-commerce logistic and payment in ASEAN-6 (20)
Today marks the 20th anniversary of Spire, a dream turned reality with the support and contributions of Spire team. And thanks to all clients, partners and stakeholders who have been a part of this journey with us.
Spire wishes you a Happy Lunar New Year 2020!
May the year of the rat bring happiness, good health and good fortune to you and your loved ones.
#Spire #Chineselunarnewyear #Happiness #Longevity #Goodfortune #Joy #Family #Togetherness #YearoftheRat #Fortunecookies #Mooncakes
The document discusses digital marketing transformation. It outlines 7 phases of digital marketing transformation: 1) Incredible Business, 2) Trial, 3) Start Form, 4) New Direction, 5) Convergence, 6) Adaptation, and 7) Innovation. It also discusses basic concepts and benefits of digital marketing transformation, including connecting key pillars of actors, goods/services, and business to provide benefits. Additionally, it provides trends and examples of digital marketing in daily life.
Spire wishes everyone a Happy New Year 2020!
May the new year bring you warmth, love and light to guide your path
What is your resolution this year?
#HappyNewYear #Newbeginning #Warmth #Anewdawn #Newhopes #Familytime #Holiday #Year2020
#Resolution #Success #Health
Spire wishes you all a very Happy Thanksgiving!
There is always, always something to be thankful for.
May this holiday season bring you peace, hope and health in abundance.
#Spire #Thanksgiving #Begrateful #Attitudeofgratitude #Abundance #Turkey #Feast #Family #Warmth #Bonding #Soulfood
Spire wishes you all a very happy and prosperous Diwali!
दीपावली की हार्दिक शुभ कामनाएं!
May this festival of light illuminate your life with happiness, prosperity and success.
What does Diwali mean to you?
#ShubhDiwali #Festivaloflights #Firecrackers #Familytime #Diyas #Triumphoflight #Divine #Mithai
Food is the fuel of body. On this day let us join hands and promise to donate food, stop wasting it and try to associate ourselves with causes related to helping others with food.
Can you beat the zero hunger challenge?
#StopWorldHunger #Stopfoodwastage #Donatefood #Savefood #Zerofoodchallenge
A time for festivity and the victory of good over evil.
May this auspicious day bring you luck, success and happiness.
#Spire #Dussehra #India #Burnawayevil #Goodtriumphs #Luck #Success #Happiness #Family #Celebration #Valor #Courage
We are reading today because our teachers took efforts while teaching us. These letters have meanings because of you teachers. We are thankful to you!
What is the first memory that you have of your teacher?
#Spire #worldteachersday #thankyou #myteachermyhero #openingdoors #firstmemory
Selamat Hari Merdeka!
Let us embrace and celebrate solidarity of all Malaysians with the hope that the dreams for a new tomorrow come true!
#NationalDay #IndependenceDay #Freedom #OneNation #HardWork #Success #Celebrate #Power #Malaysia
Dirgahayu Republik Indonesia!
Celebrating independence through unity in diversity.
How can we achieve communal harmony?
#IndependenceDay #Freedom #Festivities #Success #Unityindiversity #Indonesia #74th #Republik #Sovereignstate #Freedomfromcorruption #Togetherness
स्वतंत्रता दिवस की हार्दिक शुभकामनाऍ़़ं! जय हिन्द!
A tryst with destiny, a long struggle for freedom and the sacrifices of freedom fighters commemorates India's independence.
How do you celebrate freedom?
#IndependenceDay #Freedom #Equality #Gloriousnation #SacrificesofFreedomFighters #73rd #Prosperity #Newbeginning #Struggleforfreedom
Share time together and return to your roots, together with the spirits that came before.
Dance the night away, Bon-Odori style!
How will you honor your ancestors?
#JustBon #Ancestors #Elders #Food #Lanternmessages #Familyunion #Rememberancestors #Honorspirits #Festivalofthedead #Celebrateancestors
On this day, let go of your bad habits and count your blessings.
May you be blessed with abundant joy and happiness!
What blessing do you seek?
#Eid-Ul-Adha #Festivalofsacrifice #FamilyTime #Food #Gooddeeds #Actofobedience
May the spirit of liberty, equality and fraternity remain as high as ever.
Enjoy your day of freedom!
Are we truly free?
#Vivelafrance #Freedom #Fraternity #Values #Rights #SpiritofFrance #Liberty #Unity #Frenchrevolution
Even a bad day becomes good when a chocolate comes to play.
Who ever said that chocolate is not healthy has not realized its healing power!
Is your guilty pleasure bitter or sweet?
#Chocolateloversunite #Crunchyornutty #Cocolateaday #Indulgeinchocolate #Stressbuster #Bitterorsweet #Goodvibes #Worldsfavfood
We must be free not because we claim freedom, but because we practice and respect it.
Let us celebrate the power of pride and salute the spirit of America!
What does freedom mean for you?
#IndependenceDay #Freedom #Equality #Livewithfreedom #Respectall #Prideforthenation #GoAmerica
One day is not enough to thank you. Thank you for always being in my life and also for guiding me through my difficult times!
#BestDad #Supportsystem #Superdad #Mysuperhero #Love #Guidance #Stability #Affection #Myrolemodel #Fullofgratitude
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171220_Addressing challenges for cross border e-commerce logistic and payment in ASEAN-6
1. By
Jeffrey Bahar
Deputy CEO
Spire Research and Consulting
Retail, Distribution and
Logistics Forum
Jakarta, December 20, 2017
ADDRESSING CHALLENGES
OF CROSS BORDER
E-COMMERCE LOGISTIC AND
PAYMENT IN ASEAN-6
2. 2
CUSTOMERJOURNEY
Online Consumer
(Ronnie is looking to buy the
newest edition of Nike Golf
Shoes. Unfortunately, it is not
available in Indonesia)
Nike
Lunar
Control
Vapor 2
1
2
3
37%
Clothing, Accessories and Footwear
22%
Cosmetic, Health and Beauty Product
17%
Books, CDs, DVDs, and Video Game
13%
Computer Hardware, Software, and Peripherals
12%
Toys
Top 5 Products Purchased by ASEAN Countries from Abroad
Check Out
(Once he checked out and
made a payment, the E-
Commerce platform will
proceed the order).
The costs include cost of
goods, shipping cost, and
import duty
Get it Online
(He then decided to search it
on many websites, and found it
in the US e-commerce
platform)
Occurs domestically Occurs internationally
Customer journey starts when the need of particular product is not offered domestically
PAYMENT
Source: Google Consumer Barometer, n=8750
Source: SP Commerce,
Various Sources and Spire Analysis
Paypal / Alipay
Others
Bank Transfer
Cash on Delivery
Credit Card
Most Preferred Domestic Payment
Methods in ASEAN-6
Paypal / Alipay
Others
Credit Card
Most Preferred Cross-Border
Payment Methods in ASEAN-6
3. 3
CUSTOMERJOURNEY
4
5
6
Occurs domestically Occurs internationally
Warehouse at Origin Country
(The e-commerce platform will
give notice to dispatch goods
for delivery to destination
country) – fulfillment process
International Shipping
(The International logistic will
take care all of the delivery
processes and the custom in
destination country)
Custom Clearance
(In this case, the import duty
for “Nike Lunar Control Vapor
2” to be shipped to Indonesia
will be charged 25% of import
duty and 10% of VAT)
North
America
South
America
Europe Africa Asia Australia
North
America
1-2 2-9 2-9 3-4 3-4 3-4
South 2-3 2-3 3-4 6-7 6-7 6-7
Average Cross Border Shipping Time (in Days)
USPS
EMS
UPS
EMS (Post)
DHL
FEDEX
TNT
Worldwide Logistic Players
From
To
LOGISTICANDCUSTOM
The challenges of SEA cross border e-commerce include geographic, economic, lingual and
regulation.
Source: Various Sources and Spire Analysis
4. 4
CUSTOMERJOURNEYLOGISTICANDCUSTOM
USD 204.75
USD 192.5
USD 202.99
USD 187.25
USD 258.67
USD 231
3
1
2
4
5
6
A pair of golf shoes (USD 175) through cross border e-
commerce from the United States to ASEAN-6 may vary
depends on the import duty, VAT, STLG and income tax. In
this case, the costs does not include shipping and
insurance cost.
Custom
(Lead Time Needed)
Additional
No. of Days
North America 1-2
South America 2-3
Europe 1-2
Africa N/A
Asia 1-4
Australia 2-3
Custom Time (in Days)
*The Average (WORLD) Number of Days needed for custom clearance is 3 days
*Rates based on the calculation of golf shoes as a product.
Each product may have different rates.
Custom affects as one of the hurdles purchasing from cross border e-commerce
Source: Various Sources and Spire Analysis
Country
Import
Duty
VAT STLG
additional
Tax
Singapore 0% 7% - -
Thailand 5% 7% - -
Custom Rate
5. 5
CUSTOMERJOURNEY
7
8
9
Occurs domestically Occurs internationally
Warehouse at
Destination Country
(Order is Ready for Delivery)
Local Delivery
(Order is Delivered by Using
Local Carrier)
End Customer
The delivery received by clients
LOGISTIC
The rate of logistic effectiveness and efficiency is affected by the development of infrastructure
within the country. However, infrastructure for archipelago countries such as Philippines and
Indonesia are still underdeveloped.
Source: Various Sources and Spire Analysis
The Development of Infrastructure in ASEAN 6
SG
MY
TH
ID
PH
VN
LALAMOVE
NINJA VAN
DELIVEREE
The Emergence of ASEAN
6 Cross-Border Logistic
Players
Decent
Less Decent
Note:
6. MARKETOVERVIEW
416
538
696
900
25
34.5
47.5
65.3
0
1,000
2,000
3,000
4,000
5,000
6,000
2017 2018F 2019F 2020F
Global & Cross Border E-Commerce Market
(in Billion USD)
Global E-Commerce Market Global Cross Border E-Commerce Market
Cross Border E-Commerce Market in ASEAN 6
>
Global&CrossBorderE-CommerceMarket
Contribution 2017 2018F 2019F 2020F
Global Cross Border E-Commerce Market to Global E-Commerce Market 18.17% 19.39% 21.06% 23.20%
Cross Border E-Commerce Market in ASEAN 6 to Global Cross Border E-Commerce
The trends of cross border e-commerce higher than the growth of global e-commerce
itself, particularly in ASEAN 6 which the growth is reached 37.58%
Source: Various Sources and Spire Analysis
2,290
2,774
3,305
3,879
Total of Global E-Commerce Market
25
416
34.5
538
47.5
696
65.3
>90
0
6
7. MARKETOVERVIEWASEAN-6E-COMMERCE
7
Number of Internet User (in Million)
4.71 46 22 60 50.5 132.7
30.34
2.9
24.74
33.26 13.98
11.58
29%
17%
35%
45%
51%
9%
E-Commerce Penetration
(Number of Purchases Compared
to Total Population)
The e-commerce market has an extensive potential to grow owing to significant growth of total
internet user in ASEAN 6.
Source: Various Sources (2016) and Spire Analysis
18%
25%
66%
64%
62%
17%
Conversion Rate
(Number of E-Commerce Purchaser
to Internet Users)
1
2
3
4
Number of People Purchasing Product
Through E-Commerce (in Million)
8. MARKETOVERVIEW
8
67%
49%
48%
38%
33%
4%
Number of People Did Cross Border
E-Commerce
ASEAN-6CROSSBORDERE-COMMERCE
Source : Google Consumer Barometer, n=14174
Notes : the percentage is based upon the e-commerce users Source: The Consumer Barometer Survey 2014/15. N=8750.
The challenges faced in cross border e-commerce transaction involved logistic and payment issues
36% 39% 46% 53% 47% 73%
I Prefer to Buy Products Within My Country
Source : Google Consumer Barometer, n=18587
Notes : the percentage is based upon the internet users
Delivery time takes too long30%
Website seems insecure28%
No international shipping offered26%
Supply issues when conducting cross-border transaction:
Demand side: why SEA customers do not purchase cross-border
e-commerce?
Perceiving product is more expensive31%
Assuming delivery time will be longer29%
Perceiving the return procedure will be difficult and costly
27%
24%
23%
It wasn’t convenient
I worry about paying in a foreign currency
No suitable or convenient payment methods24%
23% Process for ordering wasn’t clear
Notes:
Logistic Issue
Payment Issue
9. RECOMMENDATION
Current Situation
Current Challenges Need
to be Taken Care of
Possible Recommended
Actions
Focusing on last mile delivery
alternatives to guarantee service
and to adapt the challenges
Numerous payment solution
providers available, such as: Paypal,
Alipay, etc. to facilitate cross-border
transaction
Notes:
Logistic Issue
Payment Issue
Expensive shipping cost owing to
limited number of logistic
provider for cross-border delivery
Poor transport infrastructure &
warehouse readiness
Available logistic providers that can
accommodate cross-border delivery.
Increase the number of local
transhipment warehouse to reduce
shipping cost
Insecure transaction owing to
inconsistency of conversion rate,
import duty and tax clearance
No single payment system that
ensure safety and trustworthy
one single integrated platform to
remove complexity of international
payment
(to cooperate with PSP)
Integrated trade information for
regional ASEAN by ATR (ASEAN
Trade Repository)
provide clear return procedure,
available contact for customers and
engage omnichannel
Clarity on return, payment
procedure
and delivery process.
9
10. Tel: (62-21) 5794 5800
Fax: (62-21 5794 5808
Wisma 46 Kota BNI, 25th Floor, Unit 07 & 09
Jalan Sudirman Kav. 1, Jakarta 10220
INDONESIA
indonesia.info@spireresearch.com
www.spireresearch.com
Editor's Notes
Custom value:
https://www.atkearney.co.uk/documents/10192/5540871/Lifting+the+Barriers+to+E-Commerce+in+ASEAN.pdf/d977df60-3a86-42a6-8d19-1efd92010d52
Calculatorduty.com
-Indonesia:
NIKE LUNAR CONTROL VAPOR 2 has an import duty rate of 25% and VAT rate of 10%, STLG rate is 0%, Income Tax rate is 20% . If the product is made of endangered species, import of this product requires a CITES license.
Notes on import taxes due
Please include the cost of shipping to ensure correct import tax calculation
Please note that your shipping provider may add an additional handling fee
USD/IDR exchange rate of 13550.0162, is assumed
Simplyduty.com
-Singapore:
Duty & Tax Charges
Duty: 0 SGD (Rate of 0 %)
VAT: 16.55 SGD (Rate of 7 %)
Total: 16.55 SGD
Your Total Landed Cost Calculation
Value of Goods: 175 USD
Duty: 0 SGD
VAT: 16.55 SGD
Shipping: 0 USD
Insurance: 0 USD
Total: 253 SGD
This was calculated using an exchange rate: USD:SGD 1.35116
-Thailand
Duty & Tax Charges
Duty: 285.16 THB (Rate of 5 %)
VAT: 684.39 THB (Rate of 7 %)
Total: 969.55 THB
Your Total Landed Cost Calculation
Value of Goods: 175 USD
Duty: 285.16 THB
VAT: 684.39 THB
Shipping: 0 USD
Insurance: 0 USD
Total: 6672.84 THB
This was calculated using an exchange rate: USD:THB 32.590196
-Malaysia
Duty & Tax Charges
Duty: 35.67 MYR (Rate of 5 %)
VAT: 78.48 MYR (Rate of 6 %)
Total: 114.15 MYR
Your Total Landed Cost Calculation
Value of Goods: 175 USD
Duty: 35.67 MYR
VAT: 78.48 MYR
Shipping: 0 USD
Insurance: 0 USD
Total: 827.63 MYR
This was calculated using an exchange rate: USD:MYR 4.077002
-Philippines
Duty & Tax Charges
Duty: 882.35 PHP (Rate of 10 %)
VAT: 1941.17 PHP (Rate of 12 %)
Total: 2823.52 PHP
Your Total Landed Cost Calculation
Value of Goods: 175 USD
Duty: 882.35 PHP
VAT: 1941.17 PHP
Shipping: 0 USD
Insurance: 0 USD
Total: 11647.02 PHP
This was calculated using an exchange rate: USD:PHP 50.419998
-Vietnam
Duty: 0 VND (Rate of 0 %)
VAT: 397407.5 VND (Rate of 10 %)
Total: 397407.5 VND
Your Total Landed Cost Calculation
Value of Goods: 175 USD
Duty: 0 VND
VAT: 397407.5 VND
Shipping: 0 USD
Insurance: 0 USD
Total: 4371482.5 VND
This was calculated using an exchange rate: USD:VND 22709
Nike Lunar Control Vapor 2, USD 175, Free Shipping Cost
Singapore USD 187.25
Thailand USD 204.75
Malaysia USD 202.99
Philippines USD 231
Vietnam USD 192.5
Indonesia USD 284.37
Challenges
The top three of website issues when purchasing products online from other countries are delivery times too long (30%). The website seemed insecure (28%) and no international shipping offered (26%). Two mention about logistic.
Why SEA don’t purchase online from abroad? The top three reasons are perceiving product more expensive (31%), assuming the delivery will take longer (29%) and perceiving that the returns would be difficult and costly (27%). Two mention about logistic procedure
Inconsistent and time-consuming customs. Import duties vary widely among countris which hampers the regionwide e-commerce market and consumer adoption. For example in Singapore, goods valued at less than 400 Singapore dollars (about 300 usd) are shipped dutry-free, while in Malaysia the limit is 500 ringgit (about 140 usd). Liits, vat and duties also differ for different product types (eg the chart of tax for 100 dollar dress).
For a 175 usd golf shoes purchased from an ASEAN country, a digital buyer would have to pay an additional one-third of the dress price in duties and taxes in Tahiland, Indonesia, Vietnam and the Philippines, if the dress has to be returned, reclaiming import duties would either be impossible or overly expensive, kin some countries, importing certain product categories also requires import permits.
Talking Point:
Challenge: logistic cost is too high, geographic of ASEAN countries (Indonesia and Philippines), poor transport infrastructure, lack of warehouse readiness, inconsistent and consuming custom, inefficient last mile delivery,
- Reserving Inventory for International Sales (=warehouse readiness)
Myriad of rules/regulations governing local and international sales (=inconsistent custom procedures) / Complex taxes
Payment Processing
Another Talking Points that can be considered (some of them may be similar / terulang):
For long-haul offshore origins, transition time could be unpredictable with limited track-and-trace
the reverse logistics for return are costly and complicated.
payment needs to be localized and integrated to motivate purchases, and in some cultures where pre-payment is not preferred, effective COD option needs to be provided. – (as for now Lack of international trusted payment methods)
Lack of efficient, cheap, and reliable logistic options
Inconsistent and time-consuming custom procedures
Population of Cross Border E-Commerce: https://www.consumerbarometer.com/en/
Internet User, Internet Penetration, Number of People Purchasing Via-E-Commerce, Purchased Product/Service Online, E-Commerce Penetration: https://www.slideshare.net/wearesocialsg/digital-in-2017-global-overview?next_slideshow=1
https://www.slideshare.net/wearesocialsg/digital-in-2017-southeast-asia
https://www.pricezagroup.com/2017/cross-border-ecommerce-southeast-asia/
Talking point insight:
The term cross-border eCommerce generally refers to online business transactions between consumers and merchants located in different countries.
Cross-border eCommerce can be broadly segregated into B2B (i.e. one business purchasing products/services from another business), B2C (i.e. end consumers purchasing products/services from a business) and C2C (i.e. individuals selling and purchasing from one another through online marketplaces such as Amazon or eBay).
While all three types of cross-border eCommerce scenarios have various regulatory nuances, given the huge size of the B2C market, this is the segment experts and retailers alike are eyeing with most anticipation!
Population of Cross Border E-Commerce: https://www.consumerbarometer.com/en/
Internet User, Internet Penetration, Number of People Purchasing Via-E-Commerce, Purchased Product/Service Online, E-Commerce Penetration: https://www.slideshare.net/wearesocialsg/digital-in-2017-global-overview?next_slideshow=1
https://www.slideshare.net/wearesocialsg/digital-in-2017-southeast-asia
http://www.bain.com/Images/BAIN_BRIEF_Can_Southeast_Asia_Live_Up_to_Ecommerce_potential.pdf
Population of Cross Border E-Commerce: https://www.consumerbarometer.com/en/
Internet User, Internet Penetration, Number of People Purchasing Via-E-Commerce, Purchased Product/Service Online, E-Commerce Penetration: https://www.slideshare.net/wearesocialsg/digital-in-2017-global-overview?next_slideshow=1
https://www.slideshare.net/wearesocialsg/digital-in-2017-southeast-asia