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disrupting recruitment
Ben	
  Thompson
Vice	
  President,	
  Digital	
  Strategy
Labs,	
  what	
  is	
  it	
  good	
  for?
Who	
  it	
  is.	
  What	
  types	
  of	
  projects	
  we	
  focus	
  on?
Why?
candidate behavior
technological change
how do we get there
opportunities and examples
SEARCH SOCIAL MOBILE
The  Power  of  Voice:  
Creating  Great  Content  for  Recruitment  
LOYALTY	
  LOOP
INSPIRE	
  &	
  BOND
CONSIDER	
  &	
  
EVALUATE
APPLY
ENJOY
ADVOCATE
In  2014  the  job  seeker  
decision  cycle  lengthened  
by  41%.
Jobseeker  Decision  Cycle
• 78%	
  of	
  sales	
  professionals	
  said	
  they	
  would	
  accept	
  less	
  money	
  
to	
  work	
  at	
  a	
  company	
  selling	
  something	
  compelling.
• 78%	
  of	
  software	
  engineers	
  say	
  the	
  top	
  reason	
  they	
  would	
  
leave	
  their	
  job	
  is	
  salary	
  and	
  compensation.
• 66%	
  of	
  healthcare	
  professionals	
  are	
  likely	
  to	
  accept	
  less	
  money	
  
to	
  work	
  at	
  a	
  company	
  with	
  a	
  great	
  culture
Glassdoor – 2014
EVP matters
more than ever
What’s yours?
How do we
segment?
BIG  DATA
What	
  Mattered:
• An	
  accurate,	
  grammatically	
  correct	
  resume
• Having	
  completed	
  some	
  education	
  from	
  
beginning	
  to	
  end
• Having	
  successful	
  sales	
  experience	
  in	
  high	
  
priced	
  items
• Demonstrated	
  success	
  in	
  some	
  prior	
  job
• Ability	
  to	
  work	
  under	
  unstructured	
  conditions.
What	
  Didn’t:
• Where	
  the	
  candidate	
  went	
  to	
  school
• What	
  GPA	
  they	
  had
• The	
  quality	
  of	
  their	
  references.
Results
$4M	
  improvement	
  in	
  revenues	
  in	
  the	
  next	
  fiscal	
  
period.
What	
  Mattered:
• Behavioral	
  Interviews
• Assessments
What	
  Didn’t:
• Brainteasers
• Degree
• GPA
• School
• Test	
  Scores
What	
  Mattered:
• Personality	
  Tests
What	
  Didn’t:
• Criminal	
  Record
• School	
  Level
• Experience
Results
20%	
  reduction	
  of	
  turnover	
  while	
  increasing	
  
output	
  and	
  production
A Good Content Strategy Touches Everything
Email Internal Social Events Job Search Job Description Paid Campaigns
Labs,	
  what	
  is	
  it	
  good	
  for?
Who	
  it	
  is.	
  What	
  types	
  of	
  projects	
  we	
  focus	
  on?
Why?
RESULTS
• 150	
  Schools
• Over	
  5,000	
  Students
• Only	
  17	
  People	
  Completed
• 10 Hired
• 37,500%	
  traffic	
  increase	
  YOY
Be.Here  is  a  EGC  program  that  provides  ESPN  a  branded,  unique,  efficient  way  to  
create,  organize,  manage,  and  distribute  employee  generated  content  that  tells  the  
unique  stories  about  what  it's  like  to  work  there.  Those  stories  would  center  around  
ESPN's  EVP,  culture  and  employment  experience.
What  is  Be.Here?
The  Power  of  Voice:  
Creating  Great  Content  for  Recruitment  
The  Power  of  Voice:  
Creating  Great  Content  for  Recruitment  
The  Power  of  Voice:  
Creating  Great  Content  for  Recruitment  
Labs,	
  what	
  is	
  it	
  good	
  for?
Who	
  it	
  is.	
  What	
  types	
  of	
  projects	
  we	
  focus	
  on?
Why?
have fun, try things
thank you

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Washington D.C. Rebels of Recruiting Roadshow | Ben Thompson from TMP

  • 1. disrupting recruitment Ben  Thompson Vice  President,  Digital  Strategy
  • 2. Labs,  what  is  it  good  for? Who  it  is.  What  types  of  projects  we  focus  on? Why? candidate behavior technological change how do we get there opportunities and examples
  • 4.
  • 5. The  Power  of  Voice:   Creating  Great  Content  for  Recruitment  
  • 6.
  • 7. LOYALTY  LOOP INSPIRE  &  BOND CONSIDER  &   EVALUATE APPLY ENJOY ADVOCATE In  2014  the  job  seeker   decision  cycle  lengthened   by  41%. Jobseeker  Decision  Cycle
  • 8.
  • 9. • 78%  of  sales  professionals  said  they  would  accept  less  money   to  work  at  a  company  selling  something  compelling. • 78%  of  software  engineers  say  the  top  reason  they  would   leave  their  job  is  salary  and  compensation. • 66%  of  healthcare  professionals  are  likely  to  accept  less  money   to  work  at  a  company  with  a  great  culture Glassdoor – 2014
  • 10. EVP matters more than ever What’s yours?
  • 12.
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  • 17.
  • 18. What  Mattered: • An  accurate,  grammatically  correct  resume • Having  completed  some  education  from   beginning  to  end • Having  successful  sales  experience  in  high   priced  items • Demonstrated  success  in  some  prior  job • Ability  to  work  under  unstructured  conditions. What  Didn’t: • Where  the  candidate  went  to  school • What  GPA  they  had • The  quality  of  their  references. Results $4M  improvement  in  revenues  in  the  next  fiscal   period.
  • 19.
  • 20. What  Mattered: • Behavioral  Interviews • Assessments What  Didn’t: • Brainteasers • Degree • GPA • School • Test  Scores
  • 21.
  • 22. What  Mattered: • Personality  Tests What  Didn’t: • Criminal  Record • School  Level • Experience Results 20%  reduction  of  turnover  while  increasing   output  and  production
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. A Good Content Strategy Touches Everything Email Internal Social Events Job Search Job Description Paid Campaigns
  • 33. Labs,  what  is  it  good  for? Who  it  is.  What  types  of  projects  we  focus  on? Why?
  • 34.
  • 35.
  • 36.
  • 37. RESULTS • 150  Schools • Over  5,000  Students • Only  17  People  Completed • 10 Hired • 37,500%  traffic  increase  YOY
  • 38. Be.Here  is  a  EGC  program  that  provides  ESPN  a  branded,  unique,  efficient  way  to   create,  organize,  manage,  and  distribute  employee  generated  content  that  tells  the   unique  stories  about  what  it's  like  to  work  there.  Those  stories  would  center  around   ESPN's  EVP,  culture  and  employment  experience. What  is  Be.Here?
  • 39.
  • 40.
  • 41.
  • 42.
  • 43. The  Power  of  Voice:   Creating  Great  Content  for  Recruitment  
  • 44. The  Power  of  Voice:   Creating  Great  Content  for  Recruitment  
  • 45. The  Power  of  Voice:   Creating  Great  Content  for  Recruitment  
  • 46. Labs,  what  is  it  good  for? Who  it  is.  What  types  of  projects  we  focus  on? Why? have fun, try things