The document outlines goals and pressures around redesigning the WASC accreditation process to better suit the 21st century. The key goals are to shorten reviews, increase transparency and public accountability, explore alternative models of education, and increase oversight of for-profit institutions. It discusses both external pressures like concerns over student outcomes and value of degrees, as well as internal dissatisfaction with the lengthy and costly nature of the process. It considers alternative accreditation approaches and core principles around compliance, improvement and public accountability. Regional data on institutions, student enrollment, and common issues identified in reviews are also presented.
Experience Networking in the TVET System to Improve Occupational CompetencieseLearning Papers
This paper aims at considering the development and strengthening of networks in (T)VET systems as a means of improving employability and mobility of workers, through a system where occupational competences, required by the Labour Market, described in terms of Learning Outcomes that can be assessed and validated in all different contexts (formal, non formal and informal) developed following quality standards, will be abreast with changes and innovations of the global context requirements, in order to respond to those shortcomings that limit the potential growth of countries with serious implications for the participation in global markets, job growth, economical and social stability.
About the VISCED Poject:
The VISCED project carried out an inventory of innovative ICT-enhanced learning initiatives and major ‘e-mature’ secondary and post-secondary education providers for the 14-21 age group in Europe. This entailed a systematic review at international and national levels including a study into operational examples of fully virtual schools and colleges. The outputs of this work have been analysed and compared to identify relevant parameters and success factors for classifying and comparing these initiatives.
See http://www.virtualschoolsandcolleges.info/
About this presentation:
EFQUEL Innovation Forum
14-16 September 2011
Oeiras, Portugal
The EFQUEL Innovation Forum 2011 was called “Certify the future…?!
Accreditation, Certification and Internationalisation”. This annual international forum by EFQUEL provides an opportunity to discuss future and innovative practices, research and policy developments in the various sectors of education.
http://eif.efquel.org/files/2012/03/Booklet_EIF2011_20110902_webversion.pdf
http://www.virtualschoolsandcolleges.info/news/first-meeting-visced-international-advisory-committee-taking-place-portugal
Paul Bacsich from SERO led a workshop at this event entitled “Critical success factors and quality aspects for virtual schools” The presentation given by Paul to launch this workshop is entitled “Benchmarking and critical success factors for Virtual Schools”. This event was also linked to the first meeting of the International Advisory Committee of VISCED and so participation in this forum provided several opportunities for the VISCED team to extend their network.
Quality is one of the key factors for open educational resources (OER) to gain mainstream acceptance and become part of an open educational practice (OEP) within higher education. Students and teachers need to be able to see the resource’s trustworthiness, target groups, areas of use, context, accessibility etc. What quality criteria can be placed on OER and how do we establish credibility?
In this webinar you will meet the following experts in this area:
Professor Gráinne Conole (University of Leicester, UK) is a well-known expert in the field of open education and is involved in many international initiatives and organisations. She will describe current work with OER quality issues. She will also give examples of a number of relevant projects.
Dr. Ebba Ossiannilsson (University of Lund, Sweden) has recently published a doctoral thesis on quality and benchmarking of e-learning in higher education (http://jultika.oulu.fi/Record/isbn978-952-62-0041-5). She will focus on how benchmarking can be used as a method for quality assurance in an open educational culture. She will also briefly present the main international quality methods in this field.
Experience Networking in the TVET System to Improve Occupational CompetencieseLearning Papers
This paper aims at considering the development and strengthening of networks in (T)VET systems as a means of improving employability and mobility of workers, through a system where occupational competences, required by the Labour Market, described in terms of Learning Outcomes that can be assessed and validated in all different contexts (formal, non formal and informal) developed following quality standards, will be abreast with changes and innovations of the global context requirements, in order to respond to those shortcomings that limit the potential growth of countries with serious implications for the participation in global markets, job growth, economical and social stability.
About the VISCED Poject:
The VISCED project carried out an inventory of innovative ICT-enhanced learning initiatives and major ‘e-mature’ secondary and post-secondary education providers for the 14-21 age group in Europe. This entailed a systematic review at international and national levels including a study into operational examples of fully virtual schools and colleges. The outputs of this work have been analysed and compared to identify relevant parameters and success factors for classifying and comparing these initiatives.
See http://www.virtualschoolsandcolleges.info/
About this presentation:
EFQUEL Innovation Forum
14-16 September 2011
Oeiras, Portugal
The EFQUEL Innovation Forum 2011 was called “Certify the future…?!
Accreditation, Certification and Internationalisation”. This annual international forum by EFQUEL provides an opportunity to discuss future and innovative practices, research and policy developments in the various sectors of education.
http://eif.efquel.org/files/2012/03/Booklet_EIF2011_20110902_webversion.pdf
http://www.virtualschoolsandcolleges.info/news/first-meeting-visced-international-advisory-committee-taking-place-portugal
Paul Bacsich from SERO led a workshop at this event entitled “Critical success factors and quality aspects for virtual schools” The presentation given by Paul to launch this workshop is entitled “Benchmarking and critical success factors for Virtual Schools”. This event was also linked to the first meeting of the International Advisory Committee of VISCED and so participation in this forum provided several opportunities for the VISCED team to extend their network.
Quality is one of the key factors for open educational resources (OER) to gain mainstream acceptance and become part of an open educational practice (OEP) within higher education. Students and teachers need to be able to see the resource’s trustworthiness, target groups, areas of use, context, accessibility etc. What quality criteria can be placed on OER and how do we establish credibility?
In this webinar you will meet the following experts in this area:
Professor Gráinne Conole (University of Leicester, UK) is a well-known expert in the field of open education and is involved in many international initiatives and organisations. She will describe current work with OER quality issues. She will also give examples of a number of relevant projects.
Dr. Ebba Ossiannilsson (University of Lund, Sweden) has recently published a doctoral thesis on quality and benchmarking of e-learning in higher education (http://jultika.oulu.fi/Record/isbn978-952-62-0041-5). She will focus on how benchmarking can be used as a method for quality assurance in an open educational culture. She will also briefly present the main international quality methods in this field.
Learning Unbound: Evidence-based Design and Education’s Third Horizon Candic ...WASC Senior
One of the most powerful features of technology-enhanced learning environments is that they allow us to embed ongoing formative assessment and feedback into instructional activities. Using intelligent tutoring, virtual laboratories, simulations, and frequent assessment and feedback, the Open Learning Initiative at Carnegie Mellon University supports flexible and responsive instruction that fosters learning. As students work through OLI courses, we use technology to collect real-time data that informs four positive feedback loops: feedback to students, to instructors, to course designers, and to learning science researchers. The results are promising. Our experience shows that educational technology can make higher education less expensive and more accessible while increasing effectiveness -- breaking the iron triangle - while serving greater numbers of students who bring enormous variability in their background knowledge, relevant skills and future goals. In fact, learning technology may be essential, if we are to meet President Obama's goal to raise the nation's college graduation rate to 60% by 2020.
Academy for College Excellence (ACE) serves under-prepared college students. Through a full-time semester-long accelerated program, ACE helps students learn and transform themselves from the inside out as they rethink their relationship to learning and to college. But the ACE program works because it transforms institutions as well as students. It is classroom-based, and much of what students in other programs get through outside counseling, ACE students get in the classroom. Over the last 8 years, ACE has demonstrated that it is both sustainable and scalable, today serving over 750 students in seven community colleges across three states. This talk focuses on ACE's program design, the transformations it requires, and how two-year and four-year institutions alike can adapt its approach to their own mission and students.
Ralph A. Wolff, President and Executive Director
Western Association of Schools and Colleges
Accrediting Commission for Senior Colleges and Universities
TBR Business Process Improvement EDUCAUSE12Thomas Danford
On-line presentation at EDUCAUSE 2012: The Tennessee Board of Regents embarked on a multi-institution business process realignment project for the system's 13 community colleges. The project identified 255 initiatives that defined process improvements in multiple ways, including process optimization, policy, and training. This session chronicled the project from its innovative approach through lessons learned.
Learning Unbound: Evidence-based Design and Education’s Third Horizon Candic ...WASC Senior
One of the most powerful features of technology-enhanced learning environments is that they allow us to embed ongoing formative assessment and feedback into instructional activities. Using intelligent tutoring, virtual laboratories, simulations, and frequent assessment and feedback, the Open Learning Initiative at Carnegie Mellon University supports flexible and responsive instruction that fosters learning. As students work through OLI courses, we use technology to collect real-time data that informs four positive feedback loops: feedback to students, to instructors, to course designers, and to learning science researchers. The results are promising. Our experience shows that educational technology can make higher education less expensive and more accessible while increasing effectiveness -- breaking the iron triangle - while serving greater numbers of students who bring enormous variability in their background knowledge, relevant skills and future goals. In fact, learning technology may be essential, if we are to meet President Obama's goal to raise the nation's college graduation rate to 60% by 2020.
Academy for College Excellence (ACE) serves under-prepared college students. Through a full-time semester-long accelerated program, ACE helps students learn and transform themselves from the inside out as they rethink their relationship to learning and to college. But the ACE program works because it transforms institutions as well as students. It is classroom-based, and much of what students in other programs get through outside counseling, ACE students get in the classroom. Over the last 8 years, ACE has demonstrated that it is both sustainable and scalable, today serving over 750 students in seven community colleges across three states. This talk focuses on ACE's program design, the transformations it requires, and how two-year and four-year institutions alike can adapt its approach to their own mission and students.
Ralph A. Wolff, President and Executive Director
Western Association of Schools and Colleges
Accrediting Commission for Senior Colleges and Universities
TBR Business Process Improvement EDUCAUSE12Thomas Danford
On-line presentation at EDUCAUSE 2012: The Tennessee Board of Regents embarked on a multi-institution business process realignment project for the system's 13 community colleges. The project identified 255 initiatives that defined process improvements in multiple ways, including process optimization, policy, and training. This session chronicled the project from its innovative approach through lessons learned.
The OECD’s Programme on Institutional Management in Higher Education (IMHE)EduSkills OECD
In higher education, greater emphasis is being placed on innovation, improving the quality of teaching and learning, the measurement of performance and learning outcomes, access and regional competitiveness. The OECD programme on Institutional Management in Higher Education (IMHE) brings together higher education institutions and governments to share best practices, ideas and potential models to meet these challenges through networks, studies and research.
Presentation by Vicky Jones (REF Deputy Manager) at the Vitae event 'Preparing for the Research Excellence Framework: Researcher development, the environment and future impact' on 11 July 2012 in Manchester www.vitae.ac.uk/preparingfortheref
Continuous and Comprehensive Evaluation and Grading System: Conceptual Overview and Ground Realities presented in National Seminar at Dayalbagh Educational Institute (DEI) Deemed University, Agra (UP)
This presentation discusses how to use evaluation tool for improving development results and highlights basic principles and new challenges in the evaluation field.
Step-by-Step Guide to ISO 21001 Certification.pdfOFFICE
ISO 21001 Certification is a globally recognized standard that focuses on Educational Organizations Management Systems (EOMS). It is derived from the ISO 9001 Quality Management System, tailored to meet the unique needs of educational institutions. This certification ensures that educational providers can deliver high-quality services and continually improve their educational processes.
How are Quality Assurance Agencies Evaluating and Supporting the Quality of D...Mark Brown
Opening presentation at International Quality Assurance Standards, Practices and Supports for Digital Higher Education, Online Conference, OECD, 14th June
ISO 21001 2018 Educational Organization Management System.pdfOFFICE
ISO 21001:2018, also known as Educational Organizations Management System (EOMS), is an international standard that focuses on managing the educational processes and services provided by educational institutions. This certification is designed to help educational organizations of all sizes and types, including schools, colleges, universities, and training centers, improve their educational services, meet the needs of learners, and enhance overall educational quality.
Intending Learning and Learning by Intent: 10 Ways in Which a Degree Qualific...WASC Senior
At present, there is no national consensus in the US on the learning outcomes appropriate to associate, baccalaureate, and master's degrees. Such a consensus could serve many purposes, but one of the most important would be its potential positive impact on the learning process. Gaston has written on the Bologna Process and was one of the consultants to the Lumina Foundation's draft degree qualifications profile, titled "A Transformational Challenge for U.S. Higher Education." In his talk, he focuses on the advantages US students would enjoy as a result of more clearly defined expectations at each degree level. He also suggests ways in which such expectations might enhance the process of institutional accreditation.
A briefing by Ralph A. Wolff, President of the Senior College Commission of WASC outlining new Federal Regulations that impact WASC accredited institutions.
Anya Kamenetz DIYU at the 2011 WASC ARCWASC Senior
Colleges and universities today can no longer afford to conduct business as usual. The pressures of rising costs and ever-stronger mandates for accountability, access and success are too strong. Students, meanwhile, have urgent questions about the return on their investment and the relevance of the education they're receiving in a 21st century context. The way we connect, communicate, and access information is changing every day. When will these changes substantially affect education? Kamenetz addresses all these concerns and sets forth her vision of a future that includes personal learning networks, personalized learning paths, expanded peer learning and assessment, and learning that blends experiential and digital approaches. Faculty and administrators need to lead the way from the second to the "third horizon" of change by incorporating the seeds of future transformation while improving their institutions' working today.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
The simplified electron and muon model, Oscillating Spacetime: The Foundation...RitikBhardwaj56
Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
3. Goals of the Redesign Process
Approved by the Commission November 2010
1. Shorten and/or focus the institutional review process
and create multiple, adaptive approaches to review.
2. Develop a clear public accountability and quality
assurance role that moves beyond minimum
standards.
3. Increase transparency.
4. Explore core competencies, graduation proficiencies,
and the possible applications of the Lumina Degree
Qualifications Profile (DQP) within the accreditation
process.
5. Identify levels of accreditation, moving beyond merely
being “accredited” or not.
4. Goals (continued)
6. Bridge senior-level institutions with community
colleges more effectively.
7. Clarify what can be taken off the table in the review
process for institutions with long histories of
compliance.
8. Explore alternative models and new approaches to
education and credentialing and the role of WASC in
that effort.
9. Increase oversight of for-profit
institutions, especially those that are publicly traded.
10.Develop a public advocacy role to communicate
about issues of quality and effectiveness in higher
education.
8. External Concerns
• Accreditation does not:
– Address low completion
– Hold institutions to high standards of learning
– Provide meaningful public accountability
– Provide transparency about its actions
– Catch and deal with abuses of for profits
– Provide adequate consumer protection
9. Is College Worth it?
• Arum & Roksa, Academically Adrift: 45%
showed no learning gains at end of
sophomore year, 36% at end of senior year
• Peter Thiel’s challenge to fund entrepreneurs
not to complete college
• Roper Survey: nearly half of college graduates
don’t think they got their money’s worth
• AAC&U employer surveys: unprepared
graduates for workforce
10. Internal Dissatisfaction
• Common concerns identified by WASC
surveys:
– Process takes too long
– Too costly for value added
– Too rigid and process oriented
– Barrier to innovation
– Too variable and inconsistent in teams and
decisions
11. Alternatives Being Considered
• Limited set of finance and completion
indicators with an open market
• Federally operated eligibility process
• Segmental accreditation
• Separate accreditation for for-profit
institutions
• Congressionally or Departmentally set
standards (bright lines)
12. Core Principles of Accreditation
Gate-keeping/ Improvement Public Accountability
Compliance Centered and Assurance
Centered
Scope of All standards Key areas selected Specific areas identified
Review applied to assure and approved by for all reviews to address
compliance accreditor for common policy issues i.e.
improvement retention/ graduation,
student learning
outcomes
Level of Standards met at Simplify External benchmarking
Judgment least minimum compliance review; with comparative
level primary emphasis indicators of institutional
on improvement type
Public Public Reports internally Meaningful and clear
Reporting announcement of circulated for public reporting about
accreditation improvement; institutional
accrediting action performance;
publicly reported Commission actions
reported
13. Repurposing Accreditation
Revised IRP
Robust and visible
adaptive to each
agent of public
institution’s
accountability and
context; right-sized
quality assurance
cost and work load
Open and responsive to
innovation; a 21st century
model of accreditation
14. Where is the Region?
Institutional Data 2009-2010
Total Member Institutions: Accredited and Candidate Institutions 163
Total Eligible Institutions 22
Total Students (FTE) Educated by Our Member Institutions 967,189
Percent of WASC Members that are Public Institutions 22%
Percent of Students (FTE) Educated by Public Institutions
72%
Institutions with > 10,000 FTE:
Percent of WASC Membership 17%
Percent of Enrollment 74%
Institutions with 1,000 -10,000 FTE:
Percent of WASC Membership 40%
Percent of Enrollment 24%
Institutions with < 1000 FTE:
Percent of WASC Membership 43%
Percent of Enrollment 2%
15. Terms Granted at Reaffirmation
June 2008 through June 2011 (84 institutions)
16. Interim Reports and Special Visits requested
June 2008 through June 2011 (84 institutions)
EERs Rescheduled Following CPR Total CPRs during this period = 34
February 2010 through June 2011 Total rescheduled = 14 (41%)
17. Interim Report Indicators
(Based on action from February 2004 - June 2011)
Educational Effectiveness 82
Financials 48
Strategic Planning 35
Governance / Leadership 24
Enrollment 21
Diversity 19
Areas of Concern
Retention / Student Success 18
Faculty / Staff 16
General Education 9
Information technology 5
Graduate Education 5
Institutional research 4
New Location 2
Integrity 2
Moving to University Structure 1
Library 1
0 10 20 30 40 50 60 70 80 90
Frequency
18. Special Visit Indicators
(Based on actions from February 2004 - June 2011)
Educational Effectiveness 49
Financials 47
Governance / Leadership 44
Strategic Planning 42
Enrollment 20
Faculty / Staff 14
Integrity 12
Areas of Concern
Diversity 11
Graduate Education 8
Academic / Student Support 6
Evidence 4
Organizational Structures 3
Library 3
Comunication 3
Institutional Research 2
General Education 2
Faith-based Education 2
Reporting 1
Initial Accreditation 1
0 10 20 30 40 50 60
Frequency
19. Review of
published
graduation rates
Commission
Research
Team ratings of
institutions on
the Framework
for Evaluating
Educational
Effectiveness
20. Finance Review
• Triennially
• 3 panels: publicly funded, privately funded
and for-profit
• Results folded into the review process
21. Emphasis on Improving Retention and
Graduation
• Narrative and numbers
• Focus on Associate’s and Bachelor’s degrees in
2013 and 2014
• Focus on Graduate programs in 2014 and
2015
22. CFR 2.2a
Baccalaureate “programs ensure the
development of core learning abilities
and competencies including, but not
limited to, college-level written and
oral communication; college-level
quantitative skills; information literacy;
and the habit of critical thinking.”
23. Institutional Requirements
• In the comprehensive review
process, the institution will be required
to demonstrate the 5 proficiencies in
CFR 2.2(a) at graduation
• Externally validate at least 2
• Additionally demonstrate institutionally
selected proficiencies
24. Emphasis on the Meaning of the Degree
CFR 2.2: “All degrees-undergraduate and graduate-
awarded by the institutions are clearly defined in
terms of entry-level requirements and in terms of
levels of student achievement necessary for
graduation that represents more than simply an
accumulation of courses or credits.”
“The Commission sees value in exploring the DQP
as a potential tool to define degree outcomes and
seeks to engage a broad array of institutions in
exploring its usefulness through a series of piloting
activities.”
26. Elements of the IRP:
The Institutional Narrative
Response to previous Commission Action
Response (as needed) to the Finance Review
Response (as needed) to the Retention and Graduation Review
Narrative should discuss:
• The meaning and rigor of degrees offered
• How the institution assures the achievement of the 5
undergraduate degree outcomes specified in CFR 2.2 and
other areas identified by the institution
• How the institution defines and assures student success with
the distinctive elements of the institution’s mission and goals
• How the institution assures the sustainability of its operations
and responds to the changing ecology
27. Proposed Timeline for Institutions with the next CPR visit in fall 2013
Institutions that are scheduled to complete a re-accreditation CPR visit in fall 2013 will
be the first set of institutions to apply the Standards under the new two-stage model.
YEAR Spring Fall Spring Fall Spring Fall Spring
2012 2012 2013 2013 2014 2014 2015
Offsite X
Review
Onsite X
Review
Commission X
Action
Annual X X X X
Reports
Offsite Review X X
Retention and (for (for graduate
Graduation1 undergraduate students)
students)
Offsite Finance x
Review1
1 TheRetention and Graduation and Finance Reviews will be before the Offsite
Review so the feedback can be incorporated into the review process
28. Proposed Timeline for institutions with their next CPR visit in spring 2013
Institutions that are scheduled to complete a re-accreditation CPR visit in spring 2013
will have the option to either stay under the old accreditation model or to pilot the
new two-stage model.
YEAR Spring Fall Spring Fall Spring Fall Spring
2012 2012 2013 2013 2014 2014 2015
Offsite X
Review
Onsite X
Review
Commission X
Action
Annual x X X X
Reports
Offsite Review X X
of Retention (for (for graduate
undergraduate students)
and Graduation1
students)
Offsite Finance X
Review1
1 TheRetention and Graduation and Finance Reviews will be before the Offsite
Review so the feedback can be incorporated into the review process
30. Cohorts on Graduation Proficiencies
WASC will help organize voluntary cohorts
around the graduation proficiencies:
• Written and oral communication
• Quantitative skills
• Critical thinking
• Information literacy
These cohorts can discuss best practices and
can help with benchmarking.
31. Resource Fairs
Explore assessment tools to measure graduation
proficiencies in CFR 2.2
• January 19th (Northern California)
• January 20th (Southern California)
Examples of vendors:
32. Working with the DQP
WASC is convening
learning communities to
pilot the DQP.
Institutions can pilot the
DQP internally within
the institution, cross-
institutionally or use it
as a framework within
the accrediting process.
Teams will also pilot its
use as a framework
during the review.
33. DQP Pilot - Interested Institutions
University of Hawai’i System – Small Faith-based Institutions
Multiple Foci • The Master’s College
• Cross-system • Point Loma Nazarene
• Cross-institutional with University
other Hawai’i and South • Marymount College
Pacific schools • Holy Names University
• Individual campus based
UC Santa Cruz Brandman University
University of San Diego CSU Fresno
University of LaVerne Occidental College
Ashford University California Lutheran University
Hawai’i Pacific University Academy of Art University
National University CSU East bay
Vanguard University
34. Providing Feedback
• Public Comment on the Web at
http://wascsenior.uservoice.com
• Direct, written comments to
jworchel@wascsenior.org
• Oral presentation at the Commission Public
Hearing on November 3 from 10 am – 12 pm.
Register at
http://wascpublichearing2011.eventbrite.com/
35. Thank you
Download the QR Scanner, take a picture of the barcode, and get connected
to the comments webpage.
35
Editor's Notes
Pages 6 & 7
Current models are not sustainable
External concerns – lack of rigor , ineffective, lack of transparencyInternal Institution – unwieldy, process oriented, not adaptive barriers to innovation (cost and value)