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Oer a question of quality ossiannilsson130219


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Quality is one of the key factors for open educational resources (OER) to gain mainstream acceptance and become part of an open educational practice (OEP) within higher education. Students and teachers need to be able to see the resource’s trustworthiness, target groups, areas of use, context, accessibility etc. What quality criteria can be placed on OER and how do we establish credibility?

In this webinar you will meet the following experts in this area:

Professor Gráinne Conole (University of Leicester, UK) is a well-known expert in the field of open education and is involved in many international initiatives and organisations. She will describe current work with OER quality issues. She will also give examples of a number of relevant projects.

Dr. Ebba Ossiannilsson (University of Lund, Sweden) has recently published a doctoral thesis on quality and benchmarking of e-learning in higher education ( She will focus on how benchmarking can be used as a method for quality assurance in an open educational culture. She will also briefly present the main international quality methods in this field.

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Oer a question of quality ossiannilsson130219

  2. 2. Ebba Ossiannilsson, Lund University, Sweden
  3. 3. Two focus pointsBenchmarking as amethod for qualityenhancement in anopen educationalcultureMain internationalquality methods in thisfield
  4. 4. Benchmarking (e)-learning in highereducation, Oulu University, Finland How to conduct benchmarking for (e)-learning? What are the benefits of benchmarking (e)-learning? What challenges are encountered when attempting to integrate benchmarking (e)- learning to general quality assurance systems?
  5. 5. BackgroundCurrent known bm/quality methodsThe Swedish National Agency of Higher Education,ELQEADTU, E-xcellence+ESMU, Benchmarking eLearning exercise 2009The First dual-mode distance learningbenchmarking club
  6. 6. The benchmarking process The locus of What to benchmark benchmarking lies between the current Take action Benchmarking and desirable states team of affairs and contributes to the transformation process that Analyse benchmarking information Benchmarking partners realizes these improvements.Ossiannilsson 2011. Reprinted with permission from SCIRP
  7. 7. Personalization……take the individualsperspective on learningincome, course design,learning mode
  8. 8. ©Ossiannilsson E & Landgren L (2011). Essential areas that benchmarking e-learning ought to cover. Reprinted with permission from Wiley-Blackwell.….require strong and on-going support, training, motivation, compensation,and overall policies…appropriate methods of working (teamwork, project management)Systematic evaluation leading to continuous improvement (Ossiannilsson2012)
  9. 9. Quality dimensions… Accessibility Interactivity Assessments Involvement Creativity Personalization Design Ownership Flexibility Presence cc by stijnbern Innovation TransparencyOssiannilsson 2012
  10. 10. Benchmarking benefits and values Self assess institutions Targets for improvements Better understand the Strengthen identity, process strategy, implementation Measure and compare Enhance reputation Discover new ideas Respond to national indicators Obtain data to support New standard for the decision making sectorVan Vught, F. (2008)A practical guide. Benchmarking in European Higher Education
  11. 11. New benefits identified, old ones confirmed Attitudes Involvement Collaboration Management Committment Critical reflections Cultural issues Teambuilding Internal dialogue/processes Transparency TrustOssiannilsson 2012
  12. 12. Quality - context and stakeholders? Cc by joguldiOssiannilsson 2012
  13. 13. Retrospective or prospektive? Certification Accreditation Quality assurance From control to quality enhancement Self-evaluation Peer review Some rights reserved by dieselbug2007 Benchmarking Why, what, when, how , where ?Ossiannilsson 2012
  14. 14. Quality culture – dialectic approach Quality control Processmodels Guidelines Rules Communication Standards Trust Co-operation Competeces Inclusivness Innovation/CreativityCC BY Some rights reserved by Gerd Altmann Attitudes Values Self -evaluation CC BY Some rights reserved by
  15. 15. On changing quality perspectives… Boundless education Methodoligical changes Demography Networking External and internal driven processes Sustainability Frame of references Student involvement Globalisation Technical and digital development Harnessing technology and digital development Holistic and conceptual …a move from my Lifelong learning students, my course, my resorurse….towards all…Ossiannilsson 2012
  16. 16. Our StudentsFriesen & Murray,2011Our Education OurSupport Content
  17. 17. Emergent themesShift from development to OERpracticesBroader notion of open practices –open learning, teaching and researchUse of social and participatory mediato foster OER communities
  18. 18. Rhizome and Serendipity perspectives Illustration ©Sonesson2012. In © Ossiannilsson 2012
  19. 19. BenchlearningBenchmarking is one way forward in relation toquality and quality by learning from others andby oneself.Consequently, as benchmarking is all aboutquality enhancement and improvement,probably the way forward will bebenchlearning.Doctoral dissertation. Ossiannilsson, E (2012) Benchmarking e-learning in higher education: lessons learned frominternational projects. Doctoral Dissertation. Oulu University, Finland.
  20. 20. Caring is sharing, sharing is caring Footprints; FB:Ebba Ossiannilsson T:@EbbaOssian Phone: +4670995448 S: OssiannOssiannilsson 2013