1. Waddah Ambrais
MNS RAN 2G/4G SLM_CM-BO Eng.
at Nokia Al-Saudia
Location: Saudi Arabia
Education: Bachelor's degree, Computer Science
Experience: 15 Years, 11 Months
Contact
Name: Waddah Ambrais
Mobile Phone: +966.544742969
Address: Nokia Siemens Network KSA, 1st Floor, Tatweer 2nd Tower, Riyadh, King Fahd…
00966 - Riyadh, KSA
Country: Saudi Arabia
Email Address: waddah.ambrais@hotmail.com
Fax: +966.14664086
P. O. Box: 340, Riyadh 11351
Evening-time Phone: +966.544742969
Day-time Phone: +966.560313524
Website: https://sa.linkedin.com/in/waddah-ambrais-792498103
Last Activity: 2016-07-13 Ref.: CV852329

2. Target Job
Target Job Title: 2G-4G SLM_CM BO Engineer
Career Level: Mid Career
Career Objective: To obtain position in Telecommunications Company that offers a good opportunity of
growth. I am looking forward to achieve further professional development in GSM Network systems upon
my present knowledge and skills in 2G / 3G / 4G back-office SLM & CM. And to attain a leading position
that is challenging my skills. Working with / in teams and under presure are my extra strong skills.
Sincerely yours,
Snr. Waddah Ambrais
00966-544742969
Employment Type: Employee; Contractor
Employment Status: Full time
Notice Period: 1 month or less
Personal Information
Birth Date: 21 September 1974 (Age: 41)
Gender: Male
Nationality: Yemen
Residence Country: Saudi Arabia
Visa Status: Residency Visa (Transferable)
Name in Arabic: ‫وضاح‬‫أحمد‬‫حسين‬‫أمبريص‬
Marital Status: Married
Number of Dependents: 5
Driving License Issued From: Saudi Arabia
Experience (15 Years, 11 Months)
July 2014 - Present
MNS RAN 2G/4G SLM_CM-BO Eng
at Nokia Al-Saudia Location: Buraidah, Saudi Arabia
Company Industry: Telecommunications
Job Role: Engineering
Employed as SLM-BO (Second Line Maintenance) 2G & 4G Engineer in Nokia KSA, Mobily Project
Job Responsibilities:
* Maintain all the configuration tasks from OSS apps (Normal & night), planned activities such as re-
homing, LAC-RAC change, Sites creation, etc.
• Following up 2G & 4G/ daily reports status sent by front-office and optimization.
• Report periodically to O&M management all capture problems justifying the reason and actions done for
all the previously mentioned reports and equipment failure rate report.

3. • Work closely with optimization team to maintain the network KPI’s such as Path Balance, IOI, HSR,
DCR, Sleeping cells, etc.
• Following the spare parts and faulty devices status inventory and R&R (repair &return) Sheets
periodically on weekly biases.
• Perform maintenance for the BSS equipment’s, and the sites parameters to enhance the performance of
the network.
• Supervising maintenance with Subcontractors all the network area alarms correlation scenarios for most
impacting alarm flows to significantly reduce monitoring/ticketing workload.
• Analysis/Troubleshooting routine escalations for RF KPI degradations concerning Nokia BSS/RAN
(S15/RU30), BSC2i/3i, Flexi BSC, RNC, Flexi LTE TDD/FDD, Flexi BTS.
• Guiding O&M teams for necessary corrective actions for fault rectification.
• Generating Daily BSS Fault Analysis Reports for Network KPI Improvement.
• Coordination with Optimization and Implementation Teams for Maintenance request related degradation
resolution within defined SLA
• KPI analysis via Nokia Reporting Suite for analysis and rectification.
• Radio Frequency KPI Analysis and rectification.
• Liaison with Care teams for problem analysis and rectification.
• 2G-4G commissioning, Integration.
• BTSs SW upgrade.
• Familiar with 2G/3G/4G BTS Manager, FTT, Reflection, NED and many supporting Tools.
• Familiar usage at NOLS such as documentation search, S/W Release & Delivery, etc.
• Familiar with 2G-3G-4G Nokia performance tool and OSS Netact such as :
- Network Doctor,
- RNW
- Configuration Mgmt.
- Reporting Suite
- Licence Manager
- SW Manager
- Alarm browser, etc, to support daily O&M activities and KPI achievement.
- 2G/3G/4G BTS site manager.
- HIT
- TANG
- Plan Editor
- Lunch Application
- FTT / PuTTY
- Information Browser for documents
September 2013 - July 2014
NSN 2G / 4G Configuration Engineer
at Nokia Location: Hail, Saudi Arabia
Company Industry: Telecommunications
Job Role: Engineering
Working with NOKIA for all Mobily network in north / Central as CM (Creation Management Engineer) for
all the 2G / 4G.
Using all the required tools such as plan editor, XML editor, CM editor, CM operation... etc.
March 2011 - September 2013
2G SLM & CM BO
at Nokia Siemens Network Location: Riyadh, Saudi Arabia
Company Industry: Telecommunications
Job Role: Engineering
Working with NSN in Hail region as a second line maintenance engineer since March-2011 to August-
2013.

4. * SLM (Second Line Maintenance) tasks.
* Responsible for all Mobily network in north area as CM (2G - 4G Configuration Management ).
* Guiding O&M teams for necessary corrective actions for fault rectification.
* Analysis/Troubleshooting routine escalations Flexi BSC3i.
* High level support / NSP support.
* Using NAS System / Netact / Application Launcher for RNC remote / Nokia BTS Site Manager for 3G
remote & Support/ Nokia Flexi BTS Site Manager for 2G remote & Support
November 2010 - December 2010
Senior NSP Engineer
at Motorola KSA Location: Riyadh, Saudi Arabia
Company Industry: Telecommunications
Job Role: Engineering
Working with MOTOROLA KSA under Eurosearch Company - support Mobily till May 2011:
• Working as Snr. Database engineer and Snr. NSP engineer for Mobily network.
• Create all new 2G database (BSCs, RXCDRs, PCUs, and Sites).
• Create all the new expansion with any frequency (GSM900, EGSM900, DCS1800, and Dual Band).
• Implemented new BSS software GSR releases in all Mobily network.
• Support on Motorola Analysis and Reporting System (MARS).
• Working with the cell optimization product (COP tool).
• Declaring Sites by follow up with the RFS team.
• Network Health Check.
• Trouble shooting all the cases and collect any needed data.
• Fault Management.
• Using Datagen to install new BSS on Motorola system.
• Preparing UNIX scripts by using Motorola Informix tool.
• Collect the requested data from the OMCR.
• Working with Events_Breaker_v1.5 to prepare events reports.
• Check and find out any service affecting problems due to lack of maintenance.
• Store the unload stats, RF export, MIB, event logs in Mobily-NSP server.
• Follow the opened tickets with Mobily, CNRC.
• Check out any new features.
• Check out any related bulletins.
• Check out any new CDCNs.
• Search for any worldwide similar cases for the reported problems.
• Manage to provide workarounds to avoid any service affecting problems.
• Prepare replies for any customer escalated issues.
• Follow the project technical related issues with the deployment team.
• Attend as per the on call schedule and on any time if required.
• Support the OMCR 3rd level issues.
• Local analysis for tickets raised by customer.
• Raising SRs for customer tickets / inquiries that cannot be resolved locally.
• Updating customer with necessary technical documentation (Bulletins, announcements, release notes…
etc).
October 2009 - June 2010
DB / NSP SR.Engineer
at Motorola Location: Riyadh, Saudi Arabia , KSA - Riyadh
Company Industry: Telecommunications
Job Role: Engineering
Working with MOTOROLA KSA under Eurosearch Company - support Mobily till October 2010,
Responsible for:
* Level 3 NSP (Network Support).
* All new 2G database (BSCs, RXCDRs, PCUs, and Sites).

5. * All the new expansion with any frequency (GSM900, EGSM900, DCS1800).
* Motorola Analysis and Reporting System (MARS).
* Declaring Sites.
* Network Health Check.
* Trouble Shooting.
* Follow up with Motorola (Deployment - RF - Transmission) teams for
TRACING the new sites from the integration to be officially on air with no
snags.
* No monitoring or shifts bases.
April 2009 - October 2009
Database & NSP
at Motorola Location: Riyadh, Saudi Arabia , KSA - Riyadh
Company Industry: Telecommunications
Job Role: Engineering
Working with MOTOROLA KSA under Eurosearch Company - support Mobily GSM Company up to date,
Responsible for:
* Level 3 NSP (Network Support).
* All new 2G database (BSCs, RXCDRs, PCUs, and Sites).
* All the new expansion with any frequency (GSM900, EGSM900, DCS1800).
* Motorola Analysis and Reporting System (MARS).
* Declaring Sites.
* Network Health Check.
* Trouble Shooting.
* Follow up with Motorola (Deployment - RF - Transmission) teams for
TRACING the new sites from the integration to be officially on air with no
snags.
* No monitoring or shifts bases.
April 2008 - April 2009
2G Database Engineer
at MOTOROLA Location: Saudi Arabia , Motorola - KSA - Riyadh
Company Industry: Telecommunications
Job Role: Engineering
Working with MOTOROLA KSA under Eurosearch Company - support Mobily GSM Company up to date,
Responsible for:
* All new 2G database (BSCs, RXCDRs, PCUs, and Sites).
* All the new expansion with any frequency (GSM900, EGSM900, DCS1800).
* Did a new BSS software GSR8 relase in all Mobily network.
* Motorola Analysis and Reporting System (MARS).
* Declaring Sites.
* Network Health Check.
* Trouble Shooting.
* Follow up with Motorola (Deployment - RF - Transmission) teams for
TRACING the new sites from the integration to be officially on air with no
snags.
* No monitoring or shifts bases.
November 2007 - April 2008
Database and OMC-R / Under NSP
at MOTOROLA Location: Saudi Arabia , KSA - Riyadh
Company Industry: Telecommunications

6. Job Role: Engineering
Working with MOTOROLA KSA under Eurosearch company - support ZAIN GSM company, Responssible
for:
* All the new 2G database.
* Health check.
* Fault Management.
* Trouble Shooting.
* Establish Phase-A database for Zain Network in KSA as new network
elements (BSCs, RXCDRs, PCUs, Sites, Did Field remote login to the
BSS, DDF, BSS Layout, Re-Homing).
* No monitoring or shifts bases.
June 2007 - October 2007
Database Engineer
at MOTOROLA Location: Pakistan , Lahore
Company Industry: Telecommunications
Job Role: Engineering
Working with MOTOROLA Pakistan under Eurosearch company - support MOBILINK GSM company, my
contract has been extended till October 18th - 2007.
* Working with PGSM900/DCS1800.
* Working with 500 BSCs + 5000 sites ( GSM + Dual Band DCS 1800 ).
* Doing new DB for Sites, PCUs, BSCs, RXCDRs.
* Doing expansions and dismantles for both PGSM900 and DCS1800 Dual Band.
* Making reports to National Deployment Manager in Pakistan for the OMC-R Issues every month for all
Mobilink Network, and I explain everything happend through the Sites planned till being on air or
expansioned or dismantled also after the site has been done by Motorola Deployment Field Engineer
(MDFE).
* Check the sites helth (Performance) before and after accepting any activityes from my side and field
engineer.
January 2007 - June 2007
Database Engineer
at MOTOROLA Location: Pakistan , Lahore
Company Industry: Telecommunications
Job Role: Engineering
Working with MOTOROLA Pakistan under Eurosearch company - support MOBILINK GSM company, my
contract will finish after 6 month - on Jul/2007.
* Working with PGSM900/DCS1800.
* Working with 500 BSCs + 5000 sites ( GSM + Dual Band DCS 1800 ).
* Doing new DB for Sites, PCUs, BSCs, RXCDRs.
* Doing expansions for both PGSM900 and DCS1800 Dual Band.
March 2002 - December 2006
Sabafon
at Sabafon GSM - Yemen Location: Yemen , Sana'a - Yemen
Company Industry: Telecommunications
Job Role: Engineering
2002 - 2006: OMC Snr. Engineer - Technical Dpt. In SABAFON GSM, Sana'a, Republic of Yemen,
Started my work in March / 2002 till December 2006.
Jobset Description : Siemens & Motorola & Radio Commander equipments
Job set Description:
* Using the OMC-R to monitor and maintain BSS network healthy.

7. * Using the OMC-R as a tool for troubleshooting faulty BSS network.
* Using the OMC-R to download new database to the BSS network.
* Using the OMC-R to upload BSS database.
* Using the OMC-R to add new BSS network elements.
* Using the OMC-R to change parameters in the entire network
* Using the OMC-R to install new software and patched on the RC and BSS.
* Prepare and install the database of the BSS, TRAU, RXCDR, Sites, BTS, and the carries.
* Using the OMC-R to monitor the statistics in the whole network.
* Using Switch Commander for monitoring purpose.
* Using Net viewer to make access on the MW links according to the BSS engineers at the field.
* Using Datagen to install new BSS on Motorola system.
* Using COP for cell optimization.
2000 - 2001 : Work at Marya Trading Agency as a Graphical Designer,
1996 - 2000 : Working at the Admission office, and Organaizer ( in all Welcome Parties ) of the Modern
Academy in Maadi, Cairo.
Extra years of experience not listed above: 2 Years, 1 Months
Education
Diploma , RG20 (BSS)
at NSN - Nokia Siemens Networks
Location: Riyadh, Saudi Arabia
December 2011
Base Station Subsystem Operation and Maintenance RG20 (BSS) for experience GSM engineers
Diploma , DX200 / IPA2800
at NSN - Nokia Siemens Networks
Location: Riyadh, Saudi Arabia
December 2011
DX200 / IPA2800 Platform Essentials and Administration
Diploma , MoP
at NSN - Nokia Siemens Networks
Location: Riyadh, Saudi Arabia
July 2011
* Installation Master Test flexi 3G test.
* Commissioning master test 3G flexi BTS.
Diploma , 2G Training
at NSN - Nokia Siemens Networks
Location: Riyadh, Saudi Arabia
July 2011

8. * Installation 2G Multiradion.
* Comessioning 2G BTS.
Diploma , IP Basic
at NSN - Nokia Siemens Networks
Location: Riyadh, Saudi Arabia
June 2011
IP Basic Training
Diploma , Flexi WCDMA BTSs
at NSN - Nokia Siemens Networks Saudi Arabia
Location: Riyadh, Saudi Arabia
April 2011
Flexi WCDMA BTS Commissioning and Integration (Release 1 & 2 BTS - WN6.0 - RU20) (RA4537-06A).
Diploma , GSR-9 and 10
at Motorola KSA
Location: Riyadh, Saudi Arabia
November 2009
Grade: Delta GSR-9 and 10
Diploma , NET02
at MOTOROLA TRAINING CENTER
Location: SWINDON United Kingdom
November 2006
Advanced Network Operation
Diploma , System Administration
at SIEMENS Training Institute
Location: Munich Germany
March 2006
BR7.0 - System Administration
Diploma , Operation
at SIEMENS Training Institute
Location: Munich Germany
March 2006
BR7.0 - Operation
Diploma , COP
at MOTOROLA GSM COURSE
Location: Sana'a Yemen
February 2006

9. Cell Optimization Product
Diploma , Switch Commander
at Switch Commander COURSE
Location: Sana'a, Yemen Yemen
August 2005
SC - Core Network Fault Management via Switch Commander
Diploma , NET 06
at MOTOROLA GSM COURSE
Location: Sana'a, Yemen Yemen
July 2005
- Network Operations (NET 06) - DataGen.
Diploma , NET 01
at MOTOROLA GSM COURSE
Location: Sana'a Yemen
July 2005
- Network Operations (NET 01).
Diploma , UNIX Fundamintal + UNIX Administration + Shell
Programming
at New Horizons
Location: Sana'a Yemen
December 2004
UNIX Fundamintal .
UNIX Administration.
Shell Programming.
Diploma , Sys02 in Motorola GSM equipments & Database
at Motorola GSM course
Location: Sana'a Yemen
March 2004
Sys02 in Motorola GSM equipments & Database course.
Bachelor's degree , Computer Science
at Modern Academy in Maadi, Cairo, Egypt, Year of Graduation " May / 2000 "
Location: Cairo Egypt
May 2000
CourseWork :
Computer Science

10. Information System, Database, Programming Languages, Hardware
Programming, Networks, Oracle8i, Developer2000, Accounting,
Management, Economics and other Business, Computer related
subjects and Graphics ( Tools and Languages ).
Diploma , English Language Course
at British Council in Cairo.
Location: Cairo Egypt
June 1995
1994 - 1995 : English Language Course at the British Council in Cairo.
Diploma , English Language Course
at Institute of Public Speaking, Pune, India.
Location: Pune India
February 1994
1992 - 1994 : English Language Course at the Institute of Public Speaking, Pune, India.
High school or equivalent , High School
at Marreb High School, Mouala, Aden, Republic of Yemen.
Location: Aden Yemen
June 1992
1988 - 1992 : Marreb High School, Mouala, Aden, Republic of Yemen.
High school or equivalent , Primary School
at Fatemah Primary School, Mouala, Aden, Republic of Yemen.
Location: Aden Yemen
June 1988
1980 - 1988 : Fatemah Primary School, Mouala, Aden, Republic of Yemen.
Specialties
 System Administration Questions: 0 Answers: 0
 WCDMA Questions: 0 Answers: 0
 GSM Questions: 0 Answers: 0
 Administration Questions: 0 Answers: 4
 NSN Questions: 0 Answers: 0
Skills

11. Computer skills of Office 97, 2000, XP, MSWord, MSExcel, WinWord,
PowerPoint, 3dMax, Fotoshop, HW
Level: Intermediate | Last Used: 1 month or less
Languages
English
Level: Intermediate | Experience: 10 years or less
Arabic
Level: Expert | Experience: More than 10 years
References
Firas Sallam
Job Title: OSS Administration, Radio Access Network Operations
Company Name: NSN
Phone Number: +966.56777915
Email Address: f.sallam.nsn@mobily.com.sa
Rachid Taouraout
Job Title: 2G Care, RA Customer support Engineer
Company Name: NSN
Phone Number: +966.555196376
Email Address: taouraout.rachid@nsn.com
Ibrahim Alhaimi
Job Title: NOC 2G / 4G FO Line Manager
Company Name: NSN
Phone Number: +966.544480500
Email Address: i.alhaimi.nsn@mobily.com.sa
Adel Mahmoud A. AlMasri
Job Title: Executive Manager Radio Access Network Operation
Company Name: Mobily - KSA
Phone Number: +966.543333294
Email Address: a.almasri@mobily.com.sa

12. Awwad M. Al-Balwi
Job Title: RAN Implementation Manager - Northern
Company Name: Mobily
Phone Number: +966.545344335
Email Address: a.albalwi@mobily.com.sa
Recommendations
Waddah is very hard working and intelligent. he is very much cooperative and has good hands on this
knowledge. he is always ready to learn more which makes him go higher and higher.
By Muhammad Zeeshan Akram (Manager) on February-12-2008