The document provides an overview and introduction to Wonka VoIP Trunk technology. It describes Wonka VoIP Trunk as offering a direct VoIP connection and local DID numbers for out of region customers, allowing for increased coverage. The course is structured in two lessons, with the first providing an introduction and the second defining important technology terms related to VoIP Trunks, IP-PBX systems, and SIP protocols. It then explains how VoIP Trunks use SIP to connect customer IP-PBX systems to the PSTN and support various call types.

1. WONKA PRODUCTS
VoIP SIP Trunk

2. Lesson 1: Course Introduction

3. Lesson 1: Course Introduction
Course Objectives
• Upon completion of this Training you will be able to:
• Describe VoIP Trunk/SIP Trunk technology.
• Describe the types of calls that VoIP Trunk/SIP Trunk supports.
• Explain the fundamentals of Wonka VoIP Trunk.

4. Lesson 1: Course Introduction
Course Structure
Course content consists of the following:
• Lesson 1: Course Introduction
• Lesson 2: Technology Basics

5. Lesson 1: Course Introduction
Product Briefing
Wonka VoIP Trunk offers:
Qwest VoIP Trunk The Wonka Family of Products:
Managed IP Communications
• A Direct VoIP connection.
IP Long Distance
• Local DID numbers for out of IP Toll Free
region customers. VoIP Trunk
• An increased coverage footprint.

6. Lesson 2: Technology Basics

7. Lesson 2: Technology Basics
Important Technology Terms:
PSTN PSTN (public switched
telephone network) is the
world's collection of
interconnected voice
oriented public telephone
networks, both commercial
and government owned.
It is also referred to as the
Plain Old Telephone
Systems (POTS).

8. Important Technology Terms:
IP- PBX Internet Protocol Private
Branch Exchange. An IP
PBX is a private branch
exchange (telephone
switching system) that
switches calls between
VoIP users on local lines.

9. Lesson 2: Technology Basics
Important Technology Terms:
PRI
The Primary Rate Interface
(PRI) carries multiple DS0
Network
voice and data
Data
transmissions between a
network and a user. All data
and voice channels are
ISDN and operate at 64kbs.
PRI
Device

10. Lesson 2: Technology Basics
Important Technology Terms:
LNP Local Number Portability
(LNP) transfers either an
existing fixed-line or VoIP
LEC #1 telephone number
3035551212 assigned by a local
exchange carrier (LEC)
and reassigns it to
another carrier.
LEC #2

11. Lesson 2: Technology Basics
Important Technology Terms:
SIP The Session Initiation
Protocol (SIP) is standard
protocol for initiating an
interactive user session
involving multimedia
elements. The SIP protocol
deals with requests from
clients and responses from
servers.

12. Lesson 2: Technology Basics
What is VoIP Trunk?
VoIP Trunk:
• uses a SIP (Session Initiation Protocol) connection that connects the
customer’s IP-PBX (Internet Protocol-Private Branch Exchange) to
the PSTN (Public Switched Telephone Network) and other WONKA
VoIP Users via an iQ Port.
• may use the same Internet connection that is used for normal data
traffic.
• eliminates the need for a PRI connection at each location.
PRI
Data
PRI

13. Lesson 2: Technology Basics
Trunk Call Types
SIP Trunks connect your customers IP PBX to the world. VoIP Trunk
will work with the following call types:
• National Termination
• 8XX Inbound
• On-Net to On-Net – (VoIP to VoIP)
• VoIP User to Off-net Local
• N11
• Directory Assistance
• Operator Services
• Remote DID
• International Termination

14. Lesson 2: Technology Basics
Internet
LAN
ISP
Computer
SIP Aware
Firewall
IP PBX
Typical SIP Trunk
Data
PSTN
IP Phone

15. Projected VoIP Growth

16. Conclusion
• Now that you have completed this training you can:
• Describe VoIP Trunk/SIP Trunk technology.
• Describe the types of calls that VoIP Trunk/SIP Trunk supports.
• Explain the fundamentals of Wonka VoIP Trunk.