The document provides an overview of VoIP components, standards, architectures and implementation choices. It discusses key VoIP elements like terminals, packetized voice, soft switches, media servers, gateways, LANs/WANs and standards. It also describes common VoIP architectures for computer-computer, computer-phone, phone-phone communication over the internet. Finally, it outlines VoIP solutions for businesses using VoIP-enabled PBXs, replacing PBXs with softswitches, and hosted PBX solutions.