SlideShare a Scribd company logo
Travel. Insights.
What are Travel Clients Trying to Achieve?
How do customers hear
about their business for
the first time?
Word of mouth, TV,
social, search, blogs, etc.
Awareness
Do they have competition and
what factors help consumers
choose?
Online research, friend
recommendations, YouTube
videos, etc.
Consideration
Where do sales happen?
Online, offline, phone,
lead gen?
Sales Loyalty
Do they leverage loyalty
programs or social for
advocate programs?
Email, social, CRMs,
programs, clubs, etc.
Think with Google
Travel Path to
Purchase
The APAC Travellers Path to Purchase
APAC TNS Travel Accommodation
Study - July 2013
sites are visited before booking vacation
38
Most Travel Site Visits are Made 1 Week Prior to
Booking
5 weeks out
4 weeks out
2 weeks out
1 week out
week of booking
3 weeks out
2.5 visits
3 visits
3.4 visits
5.2 visits
6.9 visits
15.5 visits
Note: read as the average booker makes 15.5 visits to travel
sites in the week leading up to the vacation package booking,
on PCs only.
Expedia Media Solutions, “The Traveler’s Path to Purchase” conducted by Millward Brow Digital, 2013
Mature Markets in Particular, Many Travellers
Use Only Online to Plan
APAC TNS Travel Accommodation
Study - July 2013
57%
use only online
42%
use only online
14%
use only online
12%
use only online28%use only online
APAC
What are Travel Clients Trying to Achieve?
Emerging market travellers consult more sources than mature markets
APAC TNS Travel Accommodation
Study - July 2013
2
sources
3
sources 5
sources
5
sources
APAC Travellers use Online Primarily to
Compare Products, Prices and Features
APAC TNS Travel Accommodation
Study - July 2013
20%
Get ideas /
inspiration
15%
Discover relevant
brands
65%
Compare
products, prices,
features
26%
Look for opinions
and reviews
21%
Look for offers
and coupons
6%
Watched relevant
videos online
Videos Bring Life to Travellers’ Destination
Dreams
APAC TNS Travel Accommodation
Study - July 2013
have seen a video about
their destination
of emerging
market travellers
52%
of mature
market travellers
36%
And Emerging Market Travellers are the Most
Strongly Influenced by Video Content
APAC TNS Travel Accommodation
Study - July 2013
that online videos strongly
influence their decision on what
accommodation to choose in
emerging markets
80% agree
that online videos strongly
influence their decision on what
accommodation to choose in
mature markets
70% agree
Almost 5 in 10 Emerging Market Travellers use a
Smartphone to Plan their Next Stay
APAC TNS Travel Accommodation
Study - July 2013
46%
24%
33%
18%
Emerging markets Mature markets
used Mobile
used Tablet
used Mobile
used Tablet
Travellers Consult Direct Website as Frequently
as OTAs on their Smartphones
APAC TNS Travel Accommodation
Study - July 2013
Mature market travellers who
used smartphones:
used search engines47%
Emerging market travellers
who used smartphones:
used direct websites20%
used OTA sites or
apps22%
used search engines46%
used direct websites32%
used OTA sites or
apps
32%
Online is the Most Used Channel for Booking
Hotels in Mature Markets in APAC
APAC TNS Travel Accommodation
Study - July 2013
57%
41%
emerging
mature
66%
53%
emerging
mature
Emerging markets still have room for growth
Book accommodation online Intend to in the future
In APAC, Online Heavily Influences the Purchase
of Flights
APAC TNS Travel Accommodation
Study - July 2013
17%
Research online
before purchasing
offline Purchased online
78%
Most APAC Travellers Start Research about
Flights DAYS or WEEKS before Purchase
Moments before purchase
Hours before purchase
Days before purchase
Weeks before purchase
Months before purchase
More than months before purchase
13%
11%
24%
25%
15%
3%
80%
of APAC Travellers use
Search Engine
People are Looking for Hotels Online
Google Internal Data
5 Billion Queries
over the last 12 months
in APAC
+30%
3 star hotels
USA
Australia
Great Britain
France
Germany
Russia
Japan
Singapore
Canada
Malaysia
Thailand
Spain
Italy
India
Netherlands
Korea
Hong Kong
Indonesia
Philippines
Switzerland
Top 20 Inbound Countries Based
on Search Queries
Japan
Australia
China
Spain
Indonesia
United Arab Emirates
Philippines
Brazil
Korea
Belgium
Top 20 Outbound Countries Based
on Search Queries
Hong Kong
USA
Thailand
Singapore
Germany
Malaysia
Great Britain
Cambodia
Italy
France
Vietnam
Travel Seasonality for Flights & Hotels
Google Internal
Travel Search Queries Breakdown
Google Internal
Vietnam

More Related Content

What's hot

India shuns re-marketing - A DMTI Report
India shuns re-marketing - A DMTI ReportIndia shuns re-marketing - A DMTI Report
India shuns re-marketing - A DMTI Report
DMTI
 
Steps to Social Media Success
Steps to Social Media SuccessSteps to Social Media Success
Steps to Social Media Success
DMTI
 
Digital in 2016
Digital in 2016Digital in 2016
Digital in 2016
Tuan Anh Nguyen
 
How to Successfully Market to Inbound Chinese Consumers
How to Successfully Market to Inbound Chinese ConsumersHow to Successfully Market to Inbound Chinese Consumers
How to Successfully Market to Inbound Chinese Consumers
Emerging Communications
 
Building a Digital Marketing and Social Media Strategy in China
Building a Digital Marketing and Social Media Strategy in ChinaBuilding a Digital Marketing and Social Media Strategy in China
Building a Digital Marketing and Social Media Strategy in ChinaDr Jens Thraenhart
 
Buzzmetrics Social Listening
Buzzmetrics Social ListeningBuzzmetrics Social Listening
Buzzmetrics Social Listening
Vũ Văn Hiển
 
Digital media status in Bangladesh and the content consumption behavior of mi...
Digital media status in Bangladesh and the content consumption behavior of mi...Digital media status in Bangladesh and the content consumption behavior of mi...
Digital media status in Bangladesh and the content consumption behavior of mi...
Abdun Nafee
 
Lori anderson
Lori andersonLori anderson
Lori andersonMediaPost
 
Global Social Media Content Sharing
Global Social Media Content SharingGlobal Social Media Content Sharing
Global Social Media Content SharingOgilvy
 
6 Video Content Insights That will Give Travel and Tourism Marketers The Co...
6 Video Content Insights That will Give  Travel and Tourism Marketers  The Co...6 Video Content Insights That will Give  Travel and Tourism Marketers  The Co...
6 Video Content Insights That will Give Travel and Tourism Marketers The Co...
Caroline Yearsley
 
Indonesia Travel insight
Indonesia Travel insightIndonesia Travel insight
Indonesia Travel insight
Sherly Boendari Karakawa
 
Mobile marketing survey Q1 2014
Mobile marketing survey Q1 2014Mobile marketing survey Q1 2014
Mobile marketing survey Q1 2014
Prayukth K V
 
The impact of social networks on consumers’92
The impact of social networks on consumers’92The impact of social networks on consumers’92
The impact of social networks on consumers’92
Abhinav Shende
 
How Moms Use Mobile Apps
How Moms Use Mobile AppsHow Moms Use Mobile Apps
How Moms Use Mobile Apps
Women's Marketing, Inc.
 
Digital Destinations - How the web is shaping today's holiday experience for ...
Digital Destinations - How the web is shaping today's holiday experience for ...Digital Destinations - How the web is shaping today's holiday experience for ...
Digital Destinations - How the web is shaping today's holiday experience for ...
Webloyalty UK
 
Social Commerce Presentation
Social Commerce PresentationSocial Commerce Presentation
Social Commerce Presentation
LinusG
 
How people buy
How people buyHow people buy
How people buy
Newsworks
 

What's hot (20)

India shuns re-marketing - A DMTI Report
India shuns re-marketing - A DMTI ReportIndia shuns re-marketing - A DMTI Report
India shuns re-marketing - A DMTI Report
 
Steps to Social Media Success
Steps to Social Media SuccessSteps to Social Media Success
Steps to Social Media Success
 
Mblt 2013 v5
Mblt 2013 v5Mblt 2013 v5
Mblt 2013 v5
 
Digital in 2016
Digital in 2016Digital in 2016
Digital in 2016
 
How to Successfully Market to Inbound Chinese Consumers
How to Successfully Market to Inbound Chinese ConsumersHow to Successfully Market to Inbound Chinese Consumers
How to Successfully Market to Inbound Chinese Consumers
 
Building a Digital Marketing and Social Media Strategy in China
Building a Digital Marketing and Social Media Strategy in ChinaBuilding a Digital Marketing and Social Media Strategy in China
Building a Digital Marketing and Social Media Strategy in China
 
Buzzmetrics Social Listening
Buzzmetrics Social ListeningBuzzmetrics Social Listening
Buzzmetrics Social Listening
 
Digital media status in Bangladesh and the content consumption behavior of mi...
Digital media status in Bangladesh and the content consumption behavior of mi...Digital media status in Bangladesh and the content consumption behavior of mi...
Digital media status in Bangladesh and the content consumption behavior of mi...
 
Lori anderson
Lori andersonLori anderson
Lori anderson
 
Global Social Media Content Sharing
Global Social Media Content SharingGlobal Social Media Content Sharing
Global Social Media Content Sharing
 
6 Video Content Insights That will Give Travel and Tourism Marketers The Co...
6 Video Content Insights That will Give  Travel and Tourism Marketers  The Co...6 Video Content Insights That will Give  Travel and Tourism Marketers  The Co...
6 Video Content Insights That will Give Travel and Tourism Marketers The Co...
 
Indonesia Travel insight
Indonesia Travel insightIndonesia Travel insight
Indonesia Travel insight
 
Mobile marketing survey Q1 2014
Mobile marketing survey Q1 2014Mobile marketing survey Q1 2014
Mobile marketing survey Q1 2014
 
The impact of social networks on consumers’92
The impact of social networks on consumers’92The impact of social networks on consumers’92
The impact of social networks on consumers’92
 
How Moms Use Mobile Apps
How Moms Use Mobile AppsHow Moms Use Mobile Apps
How Moms Use Mobile Apps
 
Digital Destinations - How the web is shaping today's holiday experience for ...
Digital Destinations - How the web is shaping today's holiday experience for ...Digital Destinations - How the web is shaping today's holiday experience for ...
Digital Destinations - How the web is shaping today's holiday experience for ...
 
MORPC Social Media Workshop - Prism
MORPC Social Media Workshop - PrismMORPC Social Media Workshop - Prism
MORPC Social Media Workshop - Prism
 
2014 MORPC Social Media Workshop - Prism
2014 MORPC Social Media Workshop - Prism2014 MORPC Social Media Workshop - Prism
2014 MORPC Social Media Workshop - Prism
 
Social Commerce Presentation
Social Commerce PresentationSocial Commerce Presentation
Social Commerce Presentation
 
How people buy
How people buyHow people buy
How people buy
 

Viewers also liked

Insights from Google for Vietnam mar2016
Insights from Google for Vietnam mar2016Insights from Google for Vietnam mar2016
Insights from Google for Vietnam mar2016
Vinh Nguyen
 
Industry report travel leisure-v
Industry report travel leisure-vIndustry report travel leisure-v
Industry report travel leisure-vNgoc Dep
 
Vietravel Portfolio
Vietravel PortfolioVietravel Portfolio
Vietravel PortfolioGiang Vu
 
Thi Truong Du Lich Truc Tuyen Viet Nam 2015
Thi Truong Du Lich Truc Tuyen Viet Nam 2015Thi Truong Du Lich Truc Tuyen Viet Nam 2015
Thi Truong Du Lich Truc Tuyen Viet Nam 2015
Moore Corporation
 
ONLINE TRAVEL - Người dùng và hoạt động Online Marketing
ONLINE TRAVEL - Người dùng và hoạt động Online Marketing ONLINE TRAVEL - Người dùng và hoạt động Online Marketing
ONLINE TRAVEL - Người dùng và hoạt động Online Marketing
Xuân Lan Nguyễn
 
Work With Travel Blog in Creative Tourism
Work With Travel Blog in Creative TourismWork With Travel Blog in Creative Tourism
Work With Travel Blog in Creative Tourism
Bowie Holiday
 
Vietnamese Consumers Insight 2016
Vietnamese Consumers Insight 2016 Vietnamese Consumers Insight 2016
Vietnamese Consumers Insight 2016
Canada-Vietnam Entrepreneurs
 

Viewers also liked (7)

Insights from Google for Vietnam mar2016
Insights from Google for Vietnam mar2016Insights from Google for Vietnam mar2016
Insights from Google for Vietnam mar2016
 
Industry report travel leisure-v
Industry report travel leisure-vIndustry report travel leisure-v
Industry report travel leisure-v
 
Vietravel Portfolio
Vietravel PortfolioVietravel Portfolio
Vietravel Portfolio
 
Thi Truong Du Lich Truc Tuyen Viet Nam 2015
Thi Truong Du Lich Truc Tuyen Viet Nam 2015Thi Truong Du Lich Truc Tuyen Viet Nam 2015
Thi Truong Du Lich Truc Tuyen Viet Nam 2015
 
ONLINE TRAVEL - Người dùng và hoạt động Online Marketing
ONLINE TRAVEL - Người dùng và hoạt động Online Marketing ONLINE TRAVEL - Người dùng và hoạt động Online Marketing
ONLINE TRAVEL - Người dùng và hoạt động Online Marketing
 
Work With Travel Blog in Creative Tourism
Work With Travel Blog in Creative TourismWork With Travel Blog in Creative Tourism
Work With Travel Blog in Creative Tourism
 
Vietnamese Consumers Insight 2016
Vietnamese Consumers Insight 2016 Vietnamese Consumers Insight 2016
Vietnamese Consumers Insight 2016
 

Similar to VN Travel Insights

Trends in Tourism Marketing - Michael Gaudio
Trends in Tourism Marketing - Michael GaudioTrends in Tourism Marketing - Michael Gaudio
Trends in Tourism Marketing - Michael Gaudio
Travel Oregon
 
2013 Traveler Research Studies
2013 Traveler Research Studies2013 Traveler Research Studies
2013 Traveler Research Studies
Officina Turistica
 
2013 traveler research-studies
2013 traveler research-studies2013 traveler research-studies
2013 traveler research-studiesArnault Chatel
 
Perfil del turista 2.0 según Google. Año 2013
Perfil del turista 2.0 según Google. Año 2013Perfil del turista 2.0 según Google. Año 2013
Perfil del turista 2.0 según Google. Año 2013
Emiliano Perez Ansaldi
 
Google the 2013 traveler
Google the 2013 travelerGoogle the 2013 traveler
Google the 2013 traveler
Alex Kornfeind
 
The 2013 Google Travel Study
The 2013 Google Travel StudyThe 2013 Google Travel Study
The 2013 Google Travel Study
Gerasimos Kalodikis
 
Go to-market Strategy for a Leading Leisure Travel Company in U.K
Go to-market Strategy for a Leading Leisure Travel Company in U.KGo to-market Strategy for a Leading Leisure Travel Company in U.K
Go to-market Strategy for a Leading Leisure Travel Company in U.K
Abhishek Sinha
 
E marketer traveler_reviews-online_communities_reshape_marketing_strategies
E marketer traveler_reviews-online_communities_reshape_marketing_strategiesE marketer traveler_reviews-online_communities_reshape_marketing_strategies
E marketer traveler_reviews-online_communities_reshape_marketing_strategiesAdCMO
 
2013 traveler research-studies
2013 traveler research-studies2013 traveler research-studies
2013 traveler research-studies
Chafik YAHOU
 
Travel trend book on media
Travel trend book on mediaTravel trend book on media
Travel trend book on media
Affinity_Express
 
Destination Marketing on the Web
Destination Marketing on the WebDestination Marketing on the Web
Destination Marketing on the Web
TOPOSOPHY
 
Travelers road-to-decision-affluent-insights research-studies
Travelers road-to-decision-affluent-insights research-studiesTravelers road-to-decision-affluent-insights research-studies
Travelers road-to-decision-affluent-insights research-studies
David Mora
 
Online Marketing for Hospitality Businesses - eLearning University webinar - ...
Online Marketing for Hospitality Businesses - eLearning University webinar - ...Online Marketing for Hospitality Businesses - eLearning University webinar - ...
Online Marketing for Hospitality Businesses - eLearning University webinar - ...
Shannon Kinney
 
The 2014 Traveler´s Road to Decisión
The 2014 Traveler´s Road to Decisión The 2014 Traveler´s Road to Decisión
The 2014 Traveler´s Road to Decisión
El Santo Comunicación
 
2014 Travelers Road to Decision Research Studies via Google
2014 Travelers Road to Decision Research Studies via Google2014 Travelers Road to Decision Research Studies via Google
2014 Travelers Road to Decision Research Studies via Google
Joan Sanz
 
Google - The 2014 Traveler's Road To Decision
Google - The 2014 Traveler's Road To DecisionGoogle - The 2014 Traveler's Road To Decision
Google - The 2014 Traveler's Road To Decision
Think Digital Vietnam
 
The changing digital visitor: how the modern travel consumer finds inspiratio...
The changing digital visitor: how the modern travel consumer finds inspiratio...The changing digital visitor: how the modern travel consumer finds inspiratio...
The changing digital visitor: how the modern travel consumer finds inspiratio...
SoMeT: A New Model for Destination Marketing
 
Google, the customer journey: WTM Travel Perspective 2013
Google, the customer journey: WTM Travel Perspective 2013Google, the customer journey: WTM Travel Perspective 2013
Google, the customer journey: WTM Travel Perspective 2013
Mark Frary
 
Digital Destinations - How the web is shaping today’s holiday experience for ...
Digital Destinations - How the web is shaping today’s holiday experience for ...Digital Destinations - How the web is shaping today’s holiday experience for ...
Digital Destinations - How the web is shaping today’s holiday experience for ...
Webloyalty UK
 
Ji wire
Ji wireJi wire
Ji wire
Dennis Schaal
 

Similar to VN Travel Insights (20)

Trends in Tourism Marketing - Michael Gaudio
Trends in Tourism Marketing - Michael GaudioTrends in Tourism Marketing - Michael Gaudio
Trends in Tourism Marketing - Michael Gaudio
 
2013 Traveler Research Studies
2013 Traveler Research Studies2013 Traveler Research Studies
2013 Traveler Research Studies
 
2013 traveler research-studies
2013 traveler research-studies2013 traveler research-studies
2013 traveler research-studies
 
Perfil del turista 2.0 según Google. Año 2013
Perfil del turista 2.0 según Google. Año 2013Perfil del turista 2.0 según Google. Año 2013
Perfil del turista 2.0 según Google. Año 2013
 
Google the 2013 traveler
Google the 2013 travelerGoogle the 2013 traveler
Google the 2013 traveler
 
The 2013 Google Travel Study
The 2013 Google Travel StudyThe 2013 Google Travel Study
The 2013 Google Travel Study
 
Go to-market Strategy for a Leading Leisure Travel Company in U.K
Go to-market Strategy for a Leading Leisure Travel Company in U.KGo to-market Strategy for a Leading Leisure Travel Company in U.K
Go to-market Strategy for a Leading Leisure Travel Company in U.K
 
E marketer traveler_reviews-online_communities_reshape_marketing_strategies
E marketer traveler_reviews-online_communities_reshape_marketing_strategiesE marketer traveler_reviews-online_communities_reshape_marketing_strategies
E marketer traveler_reviews-online_communities_reshape_marketing_strategies
 
2013 traveler research-studies
2013 traveler research-studies2013 traveler research-studies
2013 traveler research-studies
 
Travel trend book on media
Travel trend book on mediaTravel trend book on media
Travel trend book on media
 
Destination Marketing on the Web
Destination Marketing on the WebDestination Marketing on the Web
Destination Marketing on the Web
 
Travelers road-to-decision-affluent-insights research-studies
Travelers road-to-decision-affluent-insights research-studiesTravelers road-to-decision-affluent-insights research-studies
Travelers road-to-decision-affluent-insights research-studies
 
Online Marketing for Hospitality Businesses - eLearning University webinar - ...
Online Marketing for Hospitality Businesses - eLearning University webinar - ...Online Marketing for Hospitality Businesses - eLearning University webinar - ...
Online Marketing for Hospitality Businesses - eLearning University webinar - ...
 
The 2014 Traveler´s Road to Decisión
The 2014 Traveler´s Road to Decisión The 2014 Traveler´s Road to Decisión
The 2014 Traveler´s Road to Decisión
 
2014 Travelers Road to Decision Research Studies via Google
2014 Travelers Road to Decision Research Studies via Google2014 Travelers Road to Decision Research Studies via Google
2014 Travelers Road to Decision Research Studies via Google
 
Google - The 2014 Traveler's Road To Decision
Google - The 2014 Traveler's Road To DecisionGoogle - The 2014 Traveler's Road To Decision
Google - The 2014 Traveler's Road To Decision
 
The changing digital visitor: how the modern travel consumer finds inspiratio...
The changing digital visitor: how the modern travel consumer finds inspiratio...The changing digital visitor: how the modern travel consumer finds inspiratio...
The changing digital visitor: how the modern travel consumer finds inspiratio...
 
Google, the customer journey: WTM Travel Perspective 2013
Google, the customer journey: WTM Travel Perspective 2013Google, the customer journey: WTM Travel Perspective 2013
Google, the customer journey: WTM Travel Perspective 2013
 
Digital Destinations - How the web is shaping today’s holiday experience for ...
Digital Destinations - How the web is shaping today’s holiday experience for ...Digital Destinations - How the web is shaping today’s holiday experience for ...
Digital Destinations - How the web is shaping today’s holiday experience for ...
 
Ji wire
Ji wireJi wire
Ji wire
 

More from Vinh Nguyen

[Think Next] Gói giải pháp bản địa hóa QAD ERP cho thị trường Việt Nam (VIE)
[Think Next] Gói giải pháp bản địa hóa QAD ERP cho thị trường Việt Nam (VIE)[Think Next] Gói giải pháp bản địa hóa QAD ERP cho thị trường Việt Nam (VIE)
[Think Next] Gói giải pháp bản địa hóa QAD ERP cho thị trường Việt Nam (VIE)
Vinh Nguyen
 
[Think Next] VAS and Localization Solution QAD ERP for Vietnam Region (EN)
[Think Next] VAS and Localization Solution QAD ERP for Vietnam Region (EN)[Think Next] VAS and Localization Solution QAD ERP for Vietnam Region (EN)
[Think Next] VAS and Localization Solution QAD ERP for Vietnam Region (EN)
Vinh Nguyen
 
Quản Lý Nghiệp - Geshe Michael Roach
Quản Lý Nghiệp - Geshe Michael RoachQuản Lý Nghiệp - Geshe Michael Roach
Quản Lý Nghiệp - Geshe Michael Roach
Vinh Nguyen
 
Nâng Đoạn Kim Cương - Geshe Michael Roach
Nâng Đoạn Kim Cương - Geshe Michael RoachNâng Đoạn Kim Cương - Geshe Michael Roach
Nâng Đoạn Kim Cương - Geshe Michael Roach
Vinh Nguyen
 
[Think Next] Cẩm nang làm việc từ xa work from home (WFH)
[Think Next] Cẩm nang làm việc từ xa work from home (WFH)[Think Next] Cẩm nang làm việc từ xa work from home (WFH)
[Think Next] Cẩm nang làm việc từ xa work from home (WFH)
Vinh Nguyen
 
VN Real Estate insights
VN Real Estate insightsVN Real Estate insights
VN Real Estate insights
Vinh Nguyen
 
VN Education insights
VN Education insightsVN Education insights
VN Education insights
Vinh Nguyen
 
VN Digital consumer behaviour Retail
VN Digital consumer behaviour RetailVN Digital consumer behaviour Retail
VN Digital consumer behaviour Retail
Vinh Nguyen
 
Social media for Lead generation
Social media for Lead generationSocial media for Lead generation
Social media for Lead generation
Vinh Nguyen
 
Nielsen Q1-2016 global consumer confidence report digital final
Nielsen Q1-2016 global consumer confidence report digital finalNielsen Q1-2016 global consumer confidence report digital final
Nielsen Q1-2016 global consumer confidence report digital final
Vinh Nguyen
 
VN Digital Consumer behaviour Retail
VN Digital Consumer behaviour RetailVN Digital Consumer behaviour Retail
VN Digital Consumer behaviour Retail
Vinh Nguyen
 
Economy SEA 2016
Economy SEA 2016Economy SEA 2016
Economy SEA 2016
Vinh Nguyen
 
Microsoft Dynamics CRM 2015 Release Preview Guide
Microsoft Dynamics CRM 2015 Release Preview GuideMicrosoft Dynamics CRM 2015 Release Preview Guide
Microsoft Dynamics CRM 2015 Release Preview Guide
Vinh Nguyen
 
47 creative photography & photoshop projects
47 creative photography & photoshop projects47 creative photography & photoshop projects
47 creative photography & photoshop projects
Vinh Nguyen
 
The portraits & landscapes photography book
The portraits & landscapes photography bookThe portraits & landscapes photography book
The portraits & landscapes photography book
Vinh Nguyen
 
500 poses for photographing men
500 poses for photographing men500 poses for photographing men
500 poses for photographing men
Vinh Nguyen
 
500 poses for photographing group portraits
500 poses for photographing group portraits500 poses for photographing group portraits
500 poses for photographing group portraits
Vinh Nguyen
 
47 creative photography & photoshop projects
47 creative photography & photoshop projects47 creative photography & photoshop projects
47 creative photography & photoshop projects
Vinh Nguyen
 
Google ad words căn bản
Google ad words căn bảnGoogle ad words căn bản
Google ad words căn bản
Vinh Nguyen
 
Google Adwords Advance - Google Adwords Nâng Cao
Google Adwords Advance - Google Adwords Nâng CaoGoogle Adwords Advance - Google Adwords Nâng Cao
Google Adwords Advance - Google Adwords Nâng Cao
Vinh Nguyen
 

More from Vinh Nguyen (20)

[Think Next] Gói giải pháp bản địa hóa QAD ERP cho thị trường Việt Nam (VIE)
[Think Next] Gói giải pháp bản địa hóa QAD ERP cho thị trường Việt Nam (VIE)[Think Next] Gói giải pháp bản địa hóa QAD ERP cho thị trường Việt Nam (VIE)
[Think Next] Gói giải pháp bản địa hóa QAD ERP cho thị trường Việt Nam (VIE)
 
[Think Next] VAS and Localization Solution QAD ERP for Vietnam Region (EN)
[Think Next] VAS and Localization Solution QAD ERP for Vietnam Region (EN)[Think Next] VAS and Localization Solution QAD ERP for Vietnam Region (EN)
[Think Next] VAS and Localization Solution QAD ERP for Vietnam Region (EN)
 
Quản Lý Nghiệp - Geshe Michael Roach
Quản Lý Nghiệp - Geshe Michael RoachQuản Lý Nghiệp - Geshe Michael Roach
Quản Lý Nghiệp - Geshe Michael Roach
 
Nâng Đoạn Kim Cương - Geshe Michael Roach
Nâng Đoạn Kim Cương - Geshe Michael RoachNâng Đoạn Kim Cương - Geshe Michael Roach
Nâng Đoạn Kim Cương - Geshe Michael Roach
 
[Think Next] Cẩm nang làm việc từ xa work from home (WFH)
[Think Next] Cẩm nang làm việc từ xa work from home (WFH)[Think Next] Cẩm nang làm việc từ xa work from home (WFH)
[Think Next] Cẩm nang làm việc từ xa work from home (WFH)
 
VN Real Estate insights
VN Real Estate insightsVN Real Estate insights
VN Real Estate insights
 
VN Education insights
VN Education insightsVN Education insights
VN Education insights
 
VN Digital consumer behaviour Retail
VN Digital consumer behaviour RetailVN Digital consumer behaviour Retail
VN Digital consumer behaviour Retail
 
Social media for Lead generation
Social media for Lead generationSocial media for Lead generation
Social media for Lead generation
 
Nielsen Q1-2016 global consumer confidence report digital final
Nielsen Q1-2016 global consumer confidence report digital finalNielsen Q1-2016 global consumer confidence report digital final
Nielsen Q1-2016 global consumer confidence report digital final
 
VN Digital Consumer behaviour Retail
VN Digital Consumer behaviour RetailVN Digital Consumer behaviour Retail
VN Digital Consumer behaviour Retail
 
Economy SEA 2016
Economy SEA 2016Economy SEA 2016
Economy SEA 2016
 
Microsoft Dynamics CRM 2015 Release Preview Guide
Microsoft Dynamics CRM 2015 Release Preview GuideMicrosoft Dynamics CRM 2015 Release Preview Guide
Microsoft Dynamics CRM 2015 Release Preview Guide
 
47 creative photography & photoshop projects
47 creative photography & photoshop projects47 creative photography & photoshop projects
47 creative photography & photoshop projects
 
The portraits & landscapes photography book
The portraits & landscapes photography bookThe portraits & landscapes photography book
The portraits & landscapes photography book
 
500 poses for photographing men
500 poses for photographing men500 poses for photographing men
500 poses for photographing men
 
500 poses for photographing group portraits
500 poses for photographing group portraits500 poses for photographing group portraits
500 poses for photographing group portraits
 
47 creative photography & photoshop projects
47 creative photography & photoshop projects47 creative photography & photoshop projects
47 creative photography & photoshop projects
 
Google ad words căn bản
Google ad words căn bảnGoogle ad words căn bản
Google ad words căn bản
 
Google Adwords Advance - Google Adwords Nâng Cao
Google Adwords Advance - Google Adwords Nâng CaoGoogle Adwords Advance - Google Adwords Nâng Cao
Google Adwords Advance - Google Adwords Nâng Cao
 

Recently uploaded

The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_VersionThe_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
AmirYakdi
 
My Personal Brand Exploration by Mariano
My Personal Brand Exploration by MarianoMy Personal Brand Exploration by Mariano
My Personal Brand Exploration by Mariano
marianooscos
 
Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.
focsh890
 
The Old Oak - Press Kit - Cannes Film Festival 2023
The Old Oak - Press Kit - Cannes Film Festival 2023The Old Oak - Press Kit - Cannes Film Festival 2023
The Old Oak - Press Kit - Cannes Film Festival 2023
Pascal Fintoni
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Adapt or Die - Jon Lakefish, Lakefish Group LLC
Adapt or Die - Jon Lakefish, Lakefish Group LLCAdapt or Die - Jon Lakefish, Lakefish Group LLC
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya KellyHow to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024. Balmer Lawrie Online Monthly BulletinBLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
BalmerLawrie
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
A Guide to UK Top Search Engine Optimization
A Guide to UK Top Search Engine OptimizationA Guide to UK Top Search Engine Optimization
A Guide to UK Top Search Engine Optimization
Brand Highlighters
 
Generative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter WeltmanGenerative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter Weltman
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny LeibrandtThe New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROAI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
VWO
 
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly BulletinBLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BalmerLawrie
 
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman,  Wiideman Consulting GroupSEO Master Class - Steve Wiideman,  Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Coca Cola Branding Strategy and strategic marketing plan
Coca Cola Branding Strategy and strategic marketing planCoca Cola Branding Strategy and strategic marketing plan
Coca Cola Branding Strategy and strategic marketing plan
Maswer Ali
 
Search Engine Marketing - Competitor and Keyword research
Search Engine Marketing  - Competitor and Keyword researchSearch Engine Marketing  - Competitor and Keyword research
Search Engine Marketing - Competitor and Keyword research
ETMARK ACADEMY
 
May 2024 - VBOUT Partners Meeting Group Session
May 2024 - VBOUT Partners Meeting Group SessionMay 2024 - VBOUT Partners Meeting Group Session
May 2024 - VBOUT Partners Meeting Group Session
Vbout.com
 
The What, Why & How of 3D and AR in Digital Commerce
The What, Why & How of 3D and AR in Digital CommerceThe What, Why & How of 3D and AR in Digital Commerce
The What, Why & How of 3D and AR in Digital Commerce
PushON Ltd
 

Recently uploaded (20)

The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_VersionThe_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
 
My Personal Brand Exploration by Mariano
My Personal Brand Exploration by MarianoMy Personal Brand Exploration by Mariano
My Personal Brand Exploration by Mariano
 
Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.
 
The Old Oak - Press Kit - Cannes Film Festival 2023
The Old Oak - Press Kit - Cannes Film Festival 2023The Old Oak - Press Kit - Cannes Film Festival 2023
The Old Oak - Press Kit - Cannes Film Festival 2023
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
 
Adapt or Die - Jon Lakefish, Lakefish Group LLC
Adapt or Die - Jon Lakefish, Lakefish Group LLCAdapt or Die - Jon Lakefish, Lakefish Group LLC
Adapt or Die - Jon Lakefish, Lakefish Group LLC
 
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya KellyHow to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
 
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024. Balmer Lawrie Online Monthly BulletinBLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
 
A Guide to UK Top Search Engine Optimization
A Guide to UK Top Search Engine OptimizationA Guide to UK Top Search Engine Optimization
A Guide to UK Top Search Engine Optimization
 
Generative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter WeltmanGenerative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter Weltman
 
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny LeibrandtThe New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
 
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
 
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROAI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
 
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly BulletinBLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
 
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman,  Wiideman Consulting GroupSEO Master Class - Steve Wiideman,  Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
 
Coca Cola Branding Strategy and strategic marketing plan
Coca Cola Branding Strategy and strategic marketing planCoca Cola Branding Strategy and strategic marketing plan
Coca Cola Branding Strategy and strategic marketing plan
 
Search Engine Marketing - Competitor and Keyword research
Search Engine Marketing  - Competitor and Keyword researchSearch Engine Marketing  - Competitor and Keyword research
Search Engine Marketing - Competitor and Keyword research
 
May 2024 - VBOUT Partners Meeting Group Session
May 2024 - VBOUT Partners Meeting Group SessionMay 2024 - VBOUT Partners Meeting Group Session
May 2024 - VBOUT Partners Meeting Group Session
 
The What, Why & How of 3D and AR in Digital Commerce
The What, Why & How of 3D and AR in Digital CommerceThe What, Why & How of 3D and AR in Digital Commerce
The What, Why & How of 3D and AR in Digital Commerce
 

VN Travel Insights

  • 2. What are Travel Clients Trying to Achieve? How do customers hear about their business for the first time? Word of mouth, TV, social, search, blogs, etc. Awareness Do they have competition and what factors help consumers choose? Online research, friend recommendations, YouTube videos, etc. Consideration Where do sales happen? Online, offline, phone, lead gen? Sales Loyalty Do they leverage loyalty programs or social for advocate programs? Email, social, CRMs, programs, clubs, etc. Think with Google Travel Path to Purchase
  • 3. The APAC Travellers Path to Purchase APAC TNS Travel Accommodation Study - July 2013
  • 4. sites are visited before booking vacation 38
  • 5. Most Travel Site Visits are Made 1 Week Prior to Booking 5 weeks out 4 weeks out 2 weeks out 1 week out week of booking 3 weeks out 2.5 visits 3 visits 3.4 visits 5.2 visits 6.9 visits 15.5 visits Note: read as the average booker makes 15.5 visits to travel sites in the week leading up to the vacation package booking, on PCs only. Expedia Media Solutions, “The Traveler’s Path to Purchase” conducted by Millward Brow Digital, 2013
  • 6. Mature Markets in Particular, Many Travellers Use Only Online to Plan APAC TNS Travel Accommodation Study - July 2013 57% use only online 42% use only online 14% use only online 12% use only online28%use only online APAC
  • 7. What are Travel Clients Trying to Achieve? Emerging market travellers consult more sources than mature markets APAC TNS Travel Accommodation Study - July 2013 2 sources 3 sources 5 sources 5 sources
  • 8. APAC Travellers use Online Primarily to Compare Products, Prices and Features APAC TNS Travel Accommodation Study - July 2013 20% Get ideas / inspiration 15% Discover relevant brands 65% Compare products, prices, features 26% Look for opinions and reviews 21% Look for offers and coupons 6% Watched relevant videos online
  • 9. Videos Bring Life to Travellers’ Destination Dreams APAC TNS Travel Accommodation Study - July 2013 have seen a video about their destination of emerging market travellers 52% of mature market travellers 36%
  • 10. And Emerging Market Travellers are the Most Strongly Influenced by Video Content APAC TNS Travel Accommodation Study - July 2013 that online videos strongly influence their decision on what accommodation to choose in emerging markets 80% agree that online videos strongly influence their decision on what accommodation to choose in mature markets 70% agree
  • 11. Almost 5 in 10 Emerging Market Travellers use a Smartphone to Plan their Next Stay APAC TNS Travel Accommodation Study - July 2013 46% 24% 33% 18% Emerging markets Mature markets used Mobile used Tablet used Mobile used Tablet
  • 12. Travellers Consult Direct Website as Frequently as OTAs on their Smartphones APAC TNS Travel Accommodation Study - July 2013 Mature market travellers who used smartphones: used search engines47% Emerging market travellers who used smartphones: used direct websites20% used OTA sites or apps22% used search engines46% used direct websites32% used OTA sites or apps 32%
  • 13. Online is the Most Used Channel for Booking Hotels in Mature Markets in APAC APAC TNS Travel Accommodation Study - July 2013 57% 41% emerging mature 66% 53% emerging mature Emerging markets still have room for growth Book accommodation online Intend to in the future
  • 14. In APAC, Online Heavily Influences the Purchase of Flights APAC TNS Travel Accommodation Study - July 2013 17% Research online before purchasing offline Purchased online 78%
  • 15. Most APAC Travellers Start Research about Flights DAYS or WEEKS before Purchase Moments before purchase Hours before purchase Days before purchase Weeks before purchase Months before purchase More than months before purchase 13% 11% 24% 25% 15% 3% 80% of APAC Travellers use Search Engine
  • 16. People are Looking for Hotels Online Google Internal Data 5 Billion Queries over the last 12 months in APAC +30% 3 star hotels
  • 17. USA Australia Great Britain France Germany Russia Japan Singapore Canada Malaysia Thailand Spain Italy India Netherlands Korea Hong Kong Indonesia Philippines Switzerland Top 20 Inbound Countries Based on Search Queries Japan Australia China Spain Indonesia United Arab Emirates Philippines Brazil Korea Belgium Top 20 Outbound Countries Based on Search Queries Hong Kong USA Thailand Singapore Germany Malaysia Great Britain Cambodia Italy France Vietnam
  • 18. Travel Seasonality for Flights & Hotels Google Internal
  • 19. Travel Search Queries Breakdown Google Internal Vietnam

Editor's Notes

  1. http://skift.com/2013/08/26/travelers-visit-38-sites-before-booking-a-vacation-study-says/
  2. 2014 data