A virtual assistant is a self-employed professional who works remotely, typically from home, to provide administrative and technical support services to clients. They handle tasks like scheduling, email management, social media, research, and more. Some key advantages of hiring a virtual assistant are flexibility, the ability to work from anywhere, and gaining experience in different fields. However, virtual assistants also face disadvantages like lack of benefits, setting their own schedules around client needs, and distractions of working from home. Effective virtual assistants require skills like time management, customer service, communication, and a positive mindset.

1. Virtual
Assistant
By: Pamela Vivien Pollo

2. WHAT IS VIRTUAL
ASSISTANT?

3. VIRTUAL ASSISTANT
A Virtual Assistant (VA) is a highly-skilled,
independent professional who remotely provides
administrative, technical and creative business
support services.

4.  A Virtual Assistant (VA) can handle many of the
everyday scheduling, and technical aspects that
keep your business operating smoothly.
 A Virtual Assistant (VA) is a self-employed
administrative or personal assistant who works
remotely usually at home for various clients.

5. “Why would anyone hire
a virtual assistant?”

6. A business is a lot of work, one person realistically
cannot do everything. When help is needed, it's best to look
for VA because your business could end up going downhill
because of it.
A business owner also does not want to sacrifice
quality. Quality tends to be sacrificed when one person is
trying to do a five person job. That's where a virtual assistant
can come in!

7. How Virtual
Assistants
Work?

8. Many virtual assistants assist several different clients
with a variety of services, such as invoicing, making travel
arrangements, or doing research. Pay can be on a per
project basis—hourly or fixed-price. If you need a virtual
assistant longer term or on an ongoing basis, you may
need to consult your HR partner or other advisor to verify
the worker’s classification.

9. What do Virtual Assistants do?
Calendar management
Email management
Social media management
Appointment setting
Marketing and PR
Research
Writing
Graphic creation
Website management
Bookkeeping
Customer support
Project management
Travel booking
Customer service

10. Here are some
typical types of
tasks a virtual
assistant might
handle:

11. 1. Administrative or Fielding Calls
 Answer calls, return emails,
and similar tasks
 Provide various levels of
customer service
 Type documents, mail letters,
and take notes

12. 2. Personal Assistant
 Serve as a point of contact
for other team members
 Schedule meetings and
manage daily calendar
 Book travel
accommodations and car
rentals

13. 3. Marketing Support
 Manage blogs and social
media accounts
 Create presentations and
sales materials
 Collaborate with writers,
graphic artists, and
designers

14. 4. Professional Support
 Handle financial tasks in
payroll and accounting
 Make business purchases
and deal with vendors
 Share industry-related
advice and guidance

15. 5. IT or Technical Support
 Handle website
maintenance and updates
 Manage servers, networks,
and office hardware
 Provide tech support to
customers and vendors

16. 6. Sales Support
 Drive traffic to online
storefronts
 Create promotional
campaigns and events
 Find and engage potential
customers

17. 7. Operational Tasks
 Advise on best business
practices
 Build teams and recruit other
virtual assistants
 Handle scheduling and
delegate daily tasks

19. Advantages
and
Disadvantages
of
Virtual Assistant

20. ADVANTAGES:

21. 1. A Flexible Schedule
We all like the idea of having a flexible schedule, but it’s not
always in the cards. In fact, few jobs provide employees with a
flexible schedule of any kind. But if you are considering
becoming a virtual assistant, this type of flexibility may be in
your future. This means that if you will have the luxury of
spending more time with your children, friends or spouse.

22. 2. Build Your Work Experience
Becoming a virtual assistant means that you will potentially
work on a variety of different types of jobs and, in the process,
learn a good deal about many different industries and fields. In
terms of overlooked benefits to becoming a virtual assistant, this
one ranks rather high.

23. 3. A Work From Home
Just like having a flexible schedule is appealing to most
people, so is the idea of working from home. Becoming a virtual
assistant, you will not just be able to work from home, but you
may be able to work, well, “virtually” anywhere.

24. 4. You never have to look for another job, because you
have created your own.
5. You set your own schedule, including vacations and
days off.
6. You are the boss.
7. You can choose to earn more or less money depending
on how much you are willing to work.
8. As a virtual business you can work anywhere in the
world.

25. DISADVANTAGES:

26. COMMUNICATION

27. 1.You don’t have a job, which means no salary, no benefits and
no vacation pay.
2.You set your own schedule, but work according to your client
needs, which may mean you are up until 3:00am to meet a
deadline.
3.You are the boss, which means it’s all up to you. You find the
clients, you do the work, you pay the bills and you meet the
deadlines
4.You work from home, with all the inherent distractions of being
at home. That includes kids, housework, pets, TV, the garden,
online games and Googling yourself.
5.You can make as much money as you are willing to work for,
but it is way too easy to work way too much and burn out.

28. KEYS TO
SUCCESS IN
VIRTUAL
ASSISTANCE

29. 1. Love your work
2. Be efficient.
3. Create an action list.
4. Manage your time
wisely
5. Focus on customer
care
6. Enhance your
technological skills
7. Get involved with your
teamwork.
8. Master the art of
communication.
9. Set your major
priorities.
10. Right skills
11. Right services
12. Right time

30. CHARACTERISTICS
OF A VIRTUAL
ASSISTANT

31. Positive
Mindset
Positive
Attitude
Responsible
and Well
Disciplined

32. HOW TO
DEVELOP A
RIGHT MINDSET

33. 1. Have Big Vison
2. Work Smart but Delegate Work
3. Love your Business or work
4. Say yes, Say no
5. It’s okay to fail

34. Thank you for
watching!