How To Address Failed Credit Card Payments For Business OwnersRecurly
Credit card declines can crush the performance of your business. Recurly’s proprietary decline logic works on your behalf to automatically correct over 60 common error types without having to reach out to your customers. Our ability to correct and successfully retry these cards prevents lost revenue and increases your customer retention rate.
Onboarding processes that are fragmented and lengthy leave room for missed opportunities and high abandonment rates. Ultimately reflecting poorly on a bank’s reputation and the bottom line. Today’s clients expect convenient, timely and accurate service – on their terms.
Watch to learn how you can modernize your client onboarding process delivering a superior customer experience with client capture, personalization, e-signature, analytics and cloud.
This document discusses the transformation of bank branches from transaction-focused to relationship-focused as customer preferences and behaviors change. It introduces the Mashreq eCube concept of a digital branch that is customer-centric, provides omni-channel access, enables quick self-service, and simplifies the banking experience. The eCube aims to create an engaging customer experience through strategic use of people, technology, content, and design within branches.
This document summarizes two case studies where AI chatbots improved business outcomes:
1) A Swiss virtual forwarder used an AI chatbot to increase conversion rates from 3% to 12% and reduce customer service calls by 25% while improving the customer experience.
2) An American cruise operator used an engaging AI chatbot to reduce call center calls by 45%, improve dealer satisfaction by 20%, and increase business from dealers by 8%. The chatbot answered questions about a membership program in a natural language.
Solid Cactus provides virtual office assistant services to help businesses with administrative tasks like customer service, order management, and vendor management. This allows business owners to focus on growing their business instead of handling day-to-day operations. Some key tasks virtual assistants can take over include customer follow-ups, fraud prevention, and general customer management like returning calls and emails. Attendees of the webinar can receive a special offer to design their own customized virtual office solution by contacting the sales consultant.
The document describes Points++, a rewards platform that allows local businesses to engage customers. It provides the results of testing Points++ at Black Diesel Coffee Shop, including customer and cashier satisfaction ratings for various features. Customer and cashier quotes are included. Shortcomings from the minimum viable product (MVP) 1 are outlined along with solutions proposed for MVP 2, such as adding the ability to update pass files and send promotional notifications.
This powerpoint created by Dydacomp concerning Payment Processing setup, as well as some valuable user tips. Dydacomp has included a variety of frequently asked questions concerning Payment Processing asked by our customers.
This document discusses high risk merchant accounts and the benefits they provide. It notes that high risk merchants, such as those in gambling, airlines, software, and auctions, have difficulty obtaining standard merchant accounts due to the risky nature of their business. High risk merchant accounts provide credibility, one-stop payment solutions, speedy processing, smoother operations, 24/7 customer support, and high levels of privacy and security. The document also discusses prepaid card rewards programs that allow merchants to offer incentives to customers who pay with virtual cards, as well as custom prepaid card programs and merchant account management services.
How To Address Failed Credit Card Payments For Business OwnersRecurly
Credit card declines can crush the performance of your business. Recurly’s proprietary decline logic works on your behalf to automatically correct over 60 common error types without having to reach out to your customers. Our ability to correct and successfully retry these cards prevents lost revenue and increases your customer retention rate.
Onboarding processes that are fragmented and lengthy leave room for missed opportunities and high abandonment rates. Ultimately reflecting poorly on a bank’s reputation and the bottom line. Today’s clients expect convenient, timely and accurate service – on their terms.
Watch to learn how you can modernize your client onboarding process delivering a superior customer experience with client capture, personalization, e-signature, analytics and cloud.
This document discusses the transformation of bank branches from transaction-focused to relationship-focused as customer preferences and behaviors change. It introduces the Mashreq eCube concept of a digital branch that is customer-centric, provides omni-channel access, enables quick self-service, and simplifies the banking experience. The eCube aims to create an engaging customer experience through strategic use of people, technology, content, and design within branches.
This document summarizes two case studies where AI chatbots improved business outcomes:
1) A Swiss virtual forwarder used an AI chatbot to increase conversion rates from 3% to 12% and reduce customer service calls by 25% while improving the customer experience.
2) An American cruise operator used an engaging AI chatbot to reduce call center calls by 45%, improve dealer satisfaction by 20%, and increase business from dealers by 8%. The chatbot answered questions about a membership program in a natural language.
Solid Cactus provides virtual office assistant services to help businesses with administrative tasks like customer service, order management, and vendor management. This allows business owners to focus on growing their business instead of handling day-to-day operations. Some key tasks virtual assistants can take over include customer follow-ups, fraud prevention, and general customer management like returning calls and emails. Attendees of the webinar can receive a special offer to design their own customized virtual office solution by contacting the sales consultant.
The document describes Points++, a rewards platform that allows local businesses to engage customers. It provides the results of testing Points++ at Black Diesel Coffee Shop, including customer and cashier satisfaction ratings for various features. Customer and cashier quotes are included. Shortcomings from the minimum viable product (MVP) 1 are outlined along with solutions proposed for MVP 2, such as adding the ability to update pass files and send promotional notifications.
This powerpoint created by Dydacomp concerning Payment Processing setup, as well as some valuable user tips. Dydacomp has included a variety of frequently asked questions concerning Payment Processing asked by our customers.
This document discusses high risk merchant accounts and the benefits they provide. It notes that high risk merchants, such as those in gambling, airlines, software, and auctions, have difficulty obtaining standard merchant accounts due to the risky nature of their business. High risk merchant accounts provide credibility, one-stop payment solutions, speedy processing, smoother operations, 24/7 customer support, and high levels of privacy and security. The document also discusses prepaid card rewards programs that allow merchants to offer incentives to customers who pay with virtual cards, as well as custom prepaid card programs and merchant account management services.
Being an entrepreneur is both a challenging and rewarding experience. Unforeseen circumstances, such as chargebacks, can feel intimidating and put a damper on day-to-day dealings. Fortunately, we have solutions to help you overcome the hurdles that chargebacks can throw your way. Read on to learn more about chargebacks and how Merchantech can support your business.
Remote Customer Account Opening and OnboardingAndy Ambrose
Digital customer account opening and onboarding has many challenges. For complex transactions, often times scanning, faxing, emailing, express mail etc. are required to complete the process. In addition, many customers are required to visit a physical branch to verify their identity to open new accounts, complete applications and other processes that require a substantial amount of complicated paperwork. Due to the amount of work it takes to get complex forms/applications completed, there are delays, procrastination and customer drop off.
Liveoak Technologies is solving for the time it takes to complete new account paperwork, customer onboarding and insurance/financial applications as well as decreasing customer drop off. Find out more about the problem and how Liveoak solves for it. Digital transformation is happening now for remote account opening.
#fintech #finserv #banktech #insuretech #Regtech #IdentityVerification #IDV
How to identify potential customers for bad debts?Debt Nirvana
Hiring a debt collection agency can prove highly effective in recovering outstanding debts for businesses facing challenges with non-payment. Specializing in the intricacies of debt collection, these agencies implement proven processes and provide their agents with advanced tools and training, significantly increasing the likelihood of successful debt recovery. As the success of debt collection is influenced by factors like time, skill, and reputation, outsourcing to a collection agency often results in a higher collection rate compared to internal efforts. With expertise in navigating legal frameworks and employing diplomatic techniques, collection agencies reduce legal risks and can negotiate with borrowers in ways that may be challenging for original creditors. While there may be upfront costs, the net positive transaction potential and the absence of charges for unsuccessful attempts make debt collection agencies a strategic and cost-effective solution for businesses. For professional debt recovery services, contact Debt Nirvana at +91-9810010294 or via email at rvm@debtnirvana.com. Take control of your financial recovery and trust the experts in debt collection.
The document outlines 10 ways to prevent and collect past due accounts for healthcare providers. It recommends establishing clear payment policies, invoicing promptly, frequent contact with patients, systematic follow up, staff training, admitting and correcting mistakes, exhausting all collection options, and utilizing an expert collection service called MaxCollect. MaxCollect aims to collect more money faster and at lower cost than traditional collection agencies by using automated calls, letters, credit reporting, and attorney involvement if needed. It claims higher recovery rates and maintaining patient relationships compared to agencies.
Many businesses count on seamless credit card payment solutions from top merchant processors to accept credit card payments to streamline their sales processes. However, top credit card processors often have security tools put in place to prevent fraudulent transactions that may inadvertently cause legitimate transactions to be declined. Visit us at: https://webpays.com/credit-card-payment-solution.html
This document summarizes the services provided by North American Bancard, a payment processing company. They offer competitive credit card and electronic check processing rates and aim to save businesses money on their current processing fees. Their services include point-of-sale, online, and mobile credit card processing as well as check guarantee programs. They also offer cash advances to businesses based on expected credit card sales.
Electronictransfer is proud to offer our innovative FFL Friendly Credit Card Processing system. Our secure and easy-to-use platform allows your customers to quickly, reliably and safely make payments electronically. With our simple setup process and customer support team, you can be sure that your business will save time and money while providing peace of mind that customer funds are secured with the latest in data encryption and fraud protection. Let us help you take the hassle out of credit card processing.
Payscape Advisors is a large merchant processor founded in 1990 with over 1,000 employees nationwide. They offer a variety of cashless payment solutions including card acceptance through point-of-sale terminals and smartphone apps, e-commerce solutions, gift and loyalty programs, capital advances, ATM services, ACH/eCheck processing, and event registration management software. Their goal is to simplify payment processing and provide the tools businesses need to grow their customer base and increase sales and profits.
CloudShope provides cloud telephony services including IVR, toll free service, bulk SMS, bulk voice calls, and call center solutions. Their missed call service allows customers to receive real-time notifications of all calls to their mobile/landline/toll free number. When a caller places a missed call, an auto reply SMS is sent thanking them and storing their number. The service has advantages like not missing leads, easily connecting with and subscribing customers, getting quality customers through verification, aiding surveys/voting/campaigns, and obtaining feedback. Missed call service can be used for mobile number verification, password retrieval/forgetting, voting, feedback, promotions, and lead generation.
Store Financial offers a supplier payment optimization platform using virtual cards that provides benefits to both businesses and their suppliers. Their private label virtual card program generates rebates for businesses based on supplier enrollment and usage. Store Financial aims to enroll more suppliers through education and outreach compared to other payment solutions. They provide end-to-end payment control, security through their proprietary payment network, simple implementation, ongoing enrollment support, and help reduce costs and risks for businesses while offering suppliers faster payment processing and support.
Why the Right Merchant Account is Vital to Business GrowthInsideUp
This document provides information on setting up a merchant account to accept credit and debit card payments for a business. It discusses the advantages and disadvantages of accepting card payments, types of merchant accounts, factors considered in applications, fees involved, and tips for choosing a provider and maintaining the account in good standing. Example merchant account providers are also compared.
New car dealer payment processing technology. The first scalable solution supporting level 3 card data for reduced B2B fees both retail and card not present, EMV chip cards, and 3D Secure, which shifts some fraud risk to card issuers.
CDK and other DMS integrated or standalone includes both email and text payment requests for faster customer checkout while mitigating risk, with automated credit card fee qualification management.
Defining Flexible Payments and their ValueVindicia
For years, digital businesses have offered flexible payments, such as recurring, installment and deferred billing, with successful results. Flexible payments are a “win-win”. You gain timely payment assurance while your customers enjoy payment options and uninterrupted service. This webinar shares the features of flexible payments and some effective tools for securing payments, as well as proven customer retention strategies.
To hear the audio associated with this webinar, please visit our website: http://info.vindicia.com/Archived-Webinar-Flexible-Payments.html
E-payment provides an alternative way to send and receive money online. However, there are some risks such as not being protected by financial compensation schemes if a company fails and personal information being accessible to intelligence agencies. Additionally, internet access is required to access online accounts. Some benefits of e-payment include time savings, expense control, and low commissions. Common e-payment types are payment cards, e-wallets, smart cards, e-cash, and e-checks. Examples of e-payment systems include M-Banking, PayPal, Google Wallet, and Amazon Payments.
Would you spend a nickel to get a dollar?
Of course you would. Now I can show you how you can turn a nickel into a dollar in your business with our MaxCollect Profit Recovery Service.
Law firms are increasingly accepting credit card and ACH payments for improved cash flow and client accommodation. Credit cards can be processed through a merchant account, which must be a trust account if accepting cards for earned and unearned fees. Firms can also use private processors like LawPay which deposit funds into the proper account without commingling. While ACH payments streamline processing, firms must still properly handle and account for client funds according to ethical rules regarding trust accounts.
This document discusses how Innoviti's uniPAY system streamlined payments and reconciliations for an educational institute. The uniPAY system integrated billing and payments, centralized transactions in the cloud, and aggregated payment options like EMI plans. This reduced manual efforts, errors, and costs while improving the customer experience by offering convenient payment options.
Queue management is the process of improving customer experience, employee productivity, and service delivery by managing customer wait times. It involves tracking both the actual and perceived wait times. Software tools can help banks implement queue management techniques like issuing tokens, displaying wait times, segmenting queues by service, and preparing staff for upcoming customer needs to streamline customer flow. Major banks in India like SBI, ICICI, and Axis are utilizing technologies like mobile apps, self-service machines, and digital displays to manage queues and provide a better customer experience.
The document summarizes Access Receivables Management, a commercial debt collection agency. It highlights their artificial intelligence driven collection efforts, expert domestic collectors, multi-channel communication approaches, and full service legal department. It then provides their flexible fee structure based on account balances and days outstanding, with no retainers, long term contracts, or volume commitments. The document promotes a 6-month trial period with them to demonstrate their superior results over other vendors.
Did you know that 35 states now require commercial collection agencies to be licensed and bonded to collect in their state regardless of where they are domiciled?
ACCESS is fully compliant
Being an entrepreneur is both a challenging and rewarding experience. Unforeseen circumstances, such as chargebacks, can feel intimidating and put a damper on day-to-day dealings. Fortunately, we have solutions to help you overcome the hurdles that chargebacks can throw your way. Read on to learn more about chargebacks and how Merchantech can support your business.
Remote Customer Account Opening and OnboardingAndy Ambrose
Digital customer account opening and onboarding has many challenges. For complex transactions, often times scanning, faxing, emailing, express mail etc. are required to complete the process. In addition, many customers are required to visit a physical branch to verify their identity to open new accounts, complete applications and other processes that require a substantial amount of complicated paperwork. Due to the amount of work it takes to get complex forms/applications completed, there are delays, procrastination and customer drop off.
Liveoak Technologies is solving for the time it takes to complete new account paperwork, customer onboarding and insurance/financial applications as well as decreasing customer drop off. Find out more about the problem and how Liveoak solves for it. Digital transformation is happening now for remote account opening.
#fintech #finserv #banktech #insuretech #Regtech #IdentityVerification #IDV
How to identify potential customers for bad debts?Debt Nirvana
Hiring a debt collection agency can prove highly effective in recovering outstanding debts for businesses facing challenges with non-payment. Specializing in the intricacies of debt collection, these agencies implement proven processes and provide their agents with advanced tools and training, significantly increasing the likelihood of successful debt recovery. As the success of debt collection is influenced by factors like time, skill, and reputation, outsourcing to a collection agency often results in a higher collection rate compared to internal efforts. With expertise in navigating legal frameworks and employing diplomatic techniques, collection agencies reduce legal risks and can negotiate with borrowers in ways that may be challenging for original creditors. While there may be upfront costs, the net positive transaction potential and the absence of charges for unsuccessful attempts make debt collection agencies a strategic and cost-effective solution for businesses. For professional debt recovery services, contact Debt Nirvana at +91-9810010294 or via email at rvm@debtnirvana.com. Take control of your financial recovery and trust the experts in debt collection.
The document outlines 10 ways to prevent and collect past due accounts for healthcare providers. It recommends establishing clear payment policies, invoicing promptly, frequent contact with patients, systematic follow up, staff training, admitting and correcting mistakes, exhausting all collection options, and utilizing an expert collection service called MaxCollect. MaxCollect aims to collect more money faster and at lower cost than traditional collection agencies by using automated calls, letters, credit reporting, and attorney involvement if needed. It claims higher recovery rates and maintaining patient relationships compared to agencies.
Many businesses count on seamless credit card payment solutions from top merchant processors to accept credit card payments to streamline their sales processes. However, top credit card processors often have security tools put in place to prevent fraudulent transactions that may inadvertently cause legitimate transactions to be declined. Visit us at: https://webpays.com/credit-card-payment-solution.html
This document summarizes the services provided by North American Bancard, a payment processing company. They offer competitive credit card and electronic check processing rates and aim to save businesses money on their current processing fees. Their services include point-of-sale, online, and mobile credit card processing as well as check guarantee programs. They also offer cash advances to businesses based on expected credit card sales.
Electronictransfer is proud to offer our innovative FFL Friendly Credit Card Processing system. Our secure and easy-to-use platform allows your customers to quickly, reliably and safely make payments electronically. With our simple setup process and customer support team, you can be sure that your business will save time and money while providing peace of mind that customer funds are secured with the latest in data encryption and fraud protection. Let us help you take the hassle out of credit card processing.
Payscape Advisors is a large merchant processor founded in 1990 with over 1,000 employees nationwide. They offer a variety of cashless payment solutions including card acceptance through point-of-sale terminals and smartphone apps, e-commerce solutions, gift and loyalty programs, capital advances, ATM services, ACH/eCheck processing, and event registration management software. Their goal is to simplify payment processing and provide the tools businesses need to grow their customer base and increase sales and profits.
CloudShope provides cloud telephony services including IVR, toll free service, bulk SMS, bulk voice calls, and call center solutions. Their missed call service allows customers to receive real-time notifications of all calls to their mobile/landline/toll free number. When a caller places a missed call, an auto reply SMS is sent thanking them and storing their number. The service has advantages like not missing leads, easily connecting with and subscribing customers, getting quality customers through verification, aiding surveys/voting/campaigns, and obtaining feedback. Missed call service can be used for mobile number verification, password retrieval/forgetting, voting, feedback, promotions, and lead generation.
Store Financial offers a supplier payment optimization platform using virtual cards that provides benefits to both businesses and their suppliers. Their private label virtual card program generates rebates for businesses based on supplier enrollment and usage. Store Financial aims to enroll more suppliers through education and outreach compared to other payment solutions. They provide end-to-end payment control, security through their proprietary payment network, simple implementation, ongoing enrollment support, and help reduce costs and risks for businesses while offering suppliers faster payment processing and support.
Why the Right Merchant Account is Vital to Business GrowthInsideUp
This document provides information on setting up a merchant account to accept credit and debit card payments for a business. It discusses the advantages and disadvantages of accepting card payments, types of merchant accounts, factors considered in applications, fees involved, and tips for choosing a provider and maintaining the account in good standing. Example merchant account providers are also compared.
New car dealer payment processing technology. The first scalable solution supporting level 3 card data for reduced B2B fees both retail and card not present, EMV chip cards, and 3D Secure, which shifts some fraud risk to card issuers.
CDK and other DMS integrated or standalone includes both email and text payment requests for faster customer checkout while mitigating risk, with automated credit card fee qualification management.
Defining Flexible Payments and their ValueVindicia
For years, digital businesses have offered flexible payments, such as recurring, installment and deferred billing, with successful results. Flexible payments are a “win-win”. You gain timely payment assurance while your customers enjoy payment options and uninterrupted service. This webinar shares the features of flexible payments and some effective tools for securing payments, as well as proven customer retention strategies.
To hear the audio associated with this webinar, please visit our website: http://info.vindicia.com/Archived-Webinar-Flexible-Payments.html
E-payment provides an alternative way to send and receive money online. However, there are some risks such as not being protected by financial compensation schemes if a company fails and personal information being accessible to intelligence agencies. Additionally, internet access is required to access online accounts. Some benefits of e-payment include time savings, expense control, and low commissions. Common e-payment types are payment cards, e-wallets, smart cards, e-cash, and e-checks. Examples of e-payment systems include M-Banking, PayPal, Google Wallet, and Amazon Payments.
Would you spend a nickel to get a dollar?
Of course you would. Now I can show you how you can turn a nickel into a dollar in your business with our MaxCollect Profit Recovery Service.
Law firms are increasingly accepting credit card and ACH payments for improved cash flow and client accommodation. Credit cards can be processed through a merchant account, which must be a trust account if accepting cards for earned and unearned fees. Firms can also use private processors like LawPay which deposit funds into the proper account without commingling. While ACH payments streamline processing, firms must still properly handle and account for client funds according to ethical rules regarding trust accounts.
This document discusses how Innoviti's uniPAY system streamlined payments and reconciliations for an educational institute. The uniPAY system integrated billing and payments, centralized transactions in the cloud, and aggregated payment options like EMI plans. This reduced manual efforts, errors, and costs while improving the customer experience by offering convenient payment options.
Queue management is the process of improving customer experience, employee productivity, and service delivery by managing customer wait times. It involves tracking both the actual and perceived wait times. Software tools can help banks implement queue management techniques like issuing tokens, displaying wait times, segmenting queues by service, and preparing staff for upcoming customer needs to streamline customer flow. Major banks in India like SBI, ICICI, and Axis are utilizing technologies like mobile apps, self-service machines, and digital displays to manage queues and provide a better customer experience.
The document summarizes Access Receivables Management, a commercial debt collection agency. It highlights their artificial intelligence driven collection efforts, expert domestic collectors, multi-channel communication approaches, and full service legal department. It then provides their flexible fee structure based on account balances and days outstanding, with no retainers, long term contracts, or volume commitments. The document promotes a 6-month trial period with them to demonstrate their superior results over other vendors.
Did you know that 35 states now require commercial collection agencies to be licensed and bonded to collect in their state regardless of where they are domiciled?
ACCESS is fully compliant
The International Commercial Collectors Association (IACC) is affiliated with ACA International and has been dedicated to educating and ensuring compliance of commercial collection agencies since 1970. The IACC has a more stringent certification program than the CLLA-CCAA and requires recertification every two years. It has more collection agency members but fewer certified members than the CLLA. The IACC certification requirements include things like minimum bonding, separate trust accounts, disaster recovery procedures, and financial statement reviews.
Nice People Collect More is a compliant debt collection solution that incorporates, debtor education, a positive approach and a self resolution option. Access is a nationally licensed firm specializing in higher recoveries without complaints.
The document shows the relationship between the age of an overdue account and the chance of recovery based on statistics from the Chamber of Commerce. The older an account becomes overdue, the lower the chance of recovery, with accounts over 360 days old having only a 12% chance of being recovered.
The document discusses how collection agencies are increasingly charging lower rates to win business, making it difficult for agencies to staff effectively and achieve the best returns. It argues creditors should prioritize the "net back" return over the rate, and considers an example where paying agencies 5% more could result in a 5% higher recovery rate and 17% higher "net back" return for the creditor. The author contends the best collectors are necessary to achieve the highest returns, and the lowest bidder is not always the best option for creditors.
This presentation has been done in person at numerous colleges, universities and corporations. It's a simple and easy training document for internal debt collectors.
This document summarizes a presentation given at the 2010 ACA International Convention about changing communication habits and the evolution of technologies that demand faster response times. It discusses how payment habits have changed with more electronic payments and less check usage. It also describes a case study of a company that implemented a virtual collections agent on a website to provide debtors a self-service option to make payments online at any time. The virtual agent was modeled after the company's best live collectors and has increased online payments and recoveries while lowering operating costs.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
1. You can’t collect the
bill if your customer is
tired, frustrated and
afraid.
USING A VIRTUAL AGENT
IS EFFECTIVE, LOW-COST,
FRIENDLY AND
COMPLAINT.
Hi, My name is Susan, Thank you for
reaching out to me today. Would you like
to explore your payment options?
10 Reasons to enhance your collection treatment
with a virtual agent.
Handles early stage accounts cheaper, faster and better.
1.
2.
3.
4.
5.
6.
Increases Online Payments and Lowers Delinquency
Decreases Overall Call Center Traffic
Resolves Disputes
Collects ACH and Credit Card Payments
Increases Mobile Payments
Friendly application, promotes goodwill
7. Lower’s FTE Requirements
8. Increases Self resolution
9. Improves Customer Experience
10. Allows your staff to focus on late stage buckets to
prevent charge-off.
A Virtual Agent
never says the
wrong thing
It is always
compliant
It allows your
customer to explore
their options in a
non-intrusive
environment
For More Information
Jack Clark
Access Receivables
11350 McCormick Road
Executive Plaza III
Suite 800
Hunt Valley, MD 21031
jclark@acces-receivables.com