This document discusses the opportunities for ISOs and acquirers to expand their offerings to include mobile point-of-sale (mPOS) solutions using tablets. Mobile payments and mPOS providers are flooding the market, competing for small merchant business. ISOs and acquirers can strengthen merchant relationships and gain new customers by enhancing their portfolios with full-featured mPOS solutions that provide payment processing along with business management apps. Partnering with an established payment solutions provider allows ISOs and acquirers to quickly deploy secure mPOS solutions while leveraging the partner's expertise, support, and compliance efforts.
Retail Payments Report - Sponsored by VeriFoneVerifone
This survey aimed to see if the goals of Retailers and Merchants are aligned with the suppliers of technology and services to both Consumers and Retailers/Merchants. Especially in focus are new technologies like contactless cards, NFC payments on cards or in wallets, QR-codes, related values added mobile services, and the mobile-POS terminals (mPOS) launched for the emerging markets of small and mobile merchants.
VeriFone eBook: Mobile Commerce - Challenge or Opportunity?Verifone
The Unstoppable Mobile Revolution - With more than 1 Billion smartphones worldwide, retailers are taking notice of the benefits and opportunities provide by mobile payments. This eBook by VeriFone explores the opportunities of mobile for both retailers and consumers alike.
Want the 411 (more info) on VeriFone? This infographic series details our Leadership in the Payments Industry, shows off our Network Access Controllers used throughout the payments environment, and how we enable today's top Retailers to continue to grow their business while remaining on top of the technology curve.
Mag-stripe and EMV Transactions - How they differVerifone
EMV-based payments seems so simple right? You stick your card in the payment terminal slot, leave it there for a few seconds and you're done. Easy yes. But there's a whole lot of work that goes on behind the scenes to make it easy to use. This graphic shows the differences between today's mag-stripe transaction and an EMV one.
Retail Payments Report - Sponsored by VeriFoneVerifone
This survey aimed to see if the goals of Retailers and Merchants are aligned with the suppliers of technology and services to both Consumers and Retailers/Merchants. Especially in focus are new technologies like contactless cards, NFC payments on cards or in wallets, QR-codes, related values added mobile services, and the mobile-POS terminals (mPOS) launched for the emerging markets of small and mobile merchants.
VeriFone eBook: Mobile Commerce - Challenge or Opportunity?Verifone
The Unstoppable Mobile Revolution - With more than 1 Billion smartphones worldwide, retailers are taking notice of the benefits and opportunities provide by mobile payments. This eBook by VeriFone explores the opportunities of mobile for both retailers and consumers alike.
Want the 411 (more info) on VeriFone? This infographic series details our Leadership in the Payments Industry, shows off our Network Access Controllers used throughout the payments environment, and how we enable today's top Retailers to continue to grow their business while remaining on top of the technology curve.
Mag-stripe and EMV Transactions - How they differVerifone
EMV-based payments seems so simple right? You stick your card in the payment terminal slot, leave it there for a few seconds and you're done. Easy yes. But there's a whole lot of work that goes on behind the scenes to make it easy to use. This graphic shows the differences between today's mag-stripe transaction and an EMV one.
The ten key steps for a successful mPOS solutionPascal CORABOEUF
From telcos to startups, from leading financial institutions to e-commerce providers, new organizations and new geographies are looking to provide mobile point of sale (mPOS) solutions to merchants and businesses.
See the ten key steps for mPOS service providers to transform merchant-consumer interaction to an easier, richer and more personalized experience
What’s Next In Mobile POS: Saving Money And Square Footage With mPOS TechnologyG3 Communications
Mobile payments are expected to top $12 billion in 2012 and more shoppers are using smartphones and tablets for product research and transactions every day. Barney’s and other leading retailers are embracing mobile and implementing mobile POS (mPOS), resulting in increased conversions and improved customer service.
In this webinar, Greg Buzek from IHL Group will share highlights of the firm’s latest POS study, providing insights for retailers looking to expand their mobile presence. Presenters from MICROS-Retail and Zebra Technologies will join the discussion to share real-world case studies and build the business case for mPOS.
Future of Payments - Retail 2.0 (May 2014)Peter Gonzalez
The Retail Technology landscape is ripe for change due to (1) new tablet and mobile systems beginning to mature and proliferate, (2) eCommerce achieving scale and fundamentally changing the way retailers operate their business, and (3) an accelerating upgrade cycle driven by EMV and the end-of-life for Windows XP. This creates opportunities for new entrants with innovative next generation and omni-channel solutions to quickly gain traction and force massive shifts in global market shares.
ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Learn more: http://www.aciworldwide.com
This presentation was delivered in the summer of 2013 at mPOS World in Frankfurt, Germany by Scandit CEO Samuel Mueller. The presentation provides an overview of the changing point-of-sale (POS) landscape, and insights into how mobile barcode scanning and data capture technology enables this transition to mobile point of sale (mPOS).
Evolution of Mobile Point of Sale(mPOS)Arpit Vaishya
mPOS also known as the mobile point of sale provide small & medium businesses to get payment through their smartphone. mPOS is getting popular every year. Most businesses & merchants who using desktop POS are changing to mPOS.
eCommerce portals are accepting payments through the mPOS device, because it is easy to carry, you can manage your inventory from anywhere from your smartphone and also accept payments. In above Infographics, describes how mPOS is changed ways of payments and what advantages an SME’s and retailers can get from using mPOS.
The series of presentations contains the information about "Management Information System" subject of SEIT for University of Pune.
Subject Teacher: Tushar B Kute (Sandip Institute of Technology and Research Centre, Nashik)
http://www.tusharkute.com
POS stands for point-of-sale and is the system by which your business operates. A POS that is too slow can cost your company business, as referenced with Amazon’s recent announcement. However, slow speeds are just one of many issues you may encounter when using a POS to run your growing company.
Updating or upgrading your old hardware will not only be cheaper than purchasing new technology; it will also increase productivity while decreasing wait times in line for customers! Your bottom line is worth it so don't let outdated technology get in the way of securing you future success with this promise!
eHopper POS is a device-agnostic, cloud-based platform – which means you can build a powerful POS system with a wide range of hardware configurations. Tablets, PCs, mobile terminals – whatever POS hardware you choose, you can test drive eHopper today, risk free.
Visit our POS Hardware Shop to learn more about various options compatible with eHopper POS.
Sample Report: Global Mobile Payment Methods: Full Year 2015yStats.com
Free Report Samples for our publication "Global Mobile Payment Methods: Full Year 2015 ".
Find the full report available for purchase at: https://ystats.com/shop/global-mobile-payment-methods-2021-and-post-covid-19s-recovery/
Έφη Πρεσβεία, Επικεφαλής Επιχειρηματικής Μονάδας Ηλεκτρονικού Επιχειρείν, Eur...Starttech Ventures
Oμιλία από την Έφη Πρεσβεία, Επικεφαλής Επιχειρηματικής Μονάδας Ηλεκτρονικού Επιχειρείν, Eurobank στο πλαίσιο του Digital Finance Forum 2016
Περισσότερες πληροφορίες: http://digitalfinance.ethosevents.eu/
After 15 years of e-commerce experience and banking projects the new era for "Secure POS device" was come. In 2012 the first POS tablet with both swipe and smartchip features was patented in USA by Florin Suciu.
The new "perfecto POS - pPOS" was ready for the merchants and retail. In past 3 years tens of similar devices rise around the world. Now we develop the V2 generation
Mobile marketing webinar Alcatel-Lucent and Proximity BBDOToon Coppens
Webinar subject: How to Apply Mobile Applications and an e-wallet within your Media, Promotion and Communication Mix
Target audience:
- Enterprise: merchants, retailers, brands, verticals
- MNOs: Value added services, mobile payment, mobile marketing, mobile advertising
Speakers: Jo Heirman, Proximity BBDO (part of Omnicom group) + Toon Coppens, Alcatel-Lucent Mobile Wallet Service
Webinar recording available at: http://w.on24.com/r.htm?e=243024&s=1&k=9597DB465C3611C46862AE9CCE845E52
Paybook Vol. 5 includes stories on Carbon 8, e285, the spread of mPOS, cashless trends in Asia Pacific and our Points app. Follow the conversation on Twitter: @Verifone
The ten key steps for a successful mPOS solutionPascal CORABOEUF
From telcos to startups, from leading financial institutions to e-commerce providers, new organizations and new geographies are looking to provide mobile point of sale (mPOS) solutions to merchants and businesses.
See the ten key steps for mPOS service providers to transform merchant-consumer interaction to an easier, richer and more personalized experience
What’s Next In Mobile POS: Saving Money And Square Footage With mPOS TechnologyG3 Communications
Mobile payments are expected to top $12 billion in 2012 and more shoppers are using smartphones and tablets for product research and transactions every day. Barney’s and other leading retailers are embracing mobile and implementing mobile POS (mPOS), resulting in increased conversions and improved customer service.
In this webinar, Greg Buzek from IHL Group will share highlights of the firm’s latest POS study, providing insights for retailers looking to expand their mobile presence. Presenters from MICROS-Retail and Zebra Technologies will join the discussion to share real-world case studies and build the business case for mPOS.
Future of Payments - Retail 2.0 (May 2014)Peter Gonzalez
The Retail Technology landscape is ripe for change due to (1) new tablet and mobile systems beginning to mature and proliferate, (2) eCommerce achieving scale and fundamentally changing the way retailers operate their business, and (3) an accelerating upgrade cycle driven by EMV and the end-of-life for Windows XP. This creates opportunities for new entrants with innovative next generation and omni-channel solutions to quickly gain traction and force massive shifts in global market shares.
ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Learn more: http://www.aciworldwide.com
This presentation was delivered in the summer of 2013 at mPOS World in Frankfurt, Germany by Scandit CEO Samuel Mueller. The presentation provides an overview of the changing point-of-sale (POS) landscape, and insights into how mobile barcode scanning and data capture technology enables this transition to mobile point of sale (mPOS).
Evolution of Mobile Point of Sale(mPOS)Arpit Vaishya
mPOS also known as the mobile point of sale provide small & medium businesses to get payment through their smartphone. mPOS is getting popular every year. Most businesses & merchants who using desktop POS are changing to mPOS.
eCommerce portals are accepting payments through the mPOS device, because it is easy to carry, you can manage your inventory from anywhere from your smartphone and also accept payments. In above Infographics, describes how mPOS is changed ways of payments and what advantages an SME’s and retailers can get from using mPOS.
The series of presentations contains the information about "Management Information System" subject of SEIT for University of Pune.
Subject Teacher: Tushar B Kute (Sandip Institute of Technology and Research Centre, Nashik)
http://www.tusharkute.com
POS stands for point-of-sale and is the system by which your business operates. A POS that is too slow can cost your company business, as referenced with Amazon’s recent announcement. However, slow speeds are just one of many issues you may encounter when using a POS to run your growing company.
Updating or upgrading your old hardware will not only be cheaper than purchasing new technology; it will also increase productivity while decreasing wait times in line for customers! Your bottom line is worth it so don't let outdated technology get in the way of securing you future success with this promise!
eHopper POS is a device-agnostic, cloud-based platform – which means you can build a powerful POS system with a wide range of hardware configurations. Tablets, PCs, mobile terminals – whatever POS hardware you choose, you can test drive eHopper today, risk free.
Visit our POS Hardware Shop to learn more about various options compatible with eHopper POS.
Sample Report: Global Mobile Payment Methods: Full Year 2015yStats.com
Free Report Samples for our publication "Global Mobile Payment Methods: Full Year 2015 ".
Find the full report available for purchase at: https://ystats.com/shop/global-mobile-payment-methods-2021-and-post-covid-19s-recovery/
Έφη Πρεσβεία, Επικεφαλής Επιχειρηματικής Μονάδας Ηλεκτρονικού Επιχειρείν, Eur...Starttech Ventures
Oμιλία από την Έφη Πρεσβεία, Επικεφαλής Επιχειρηματικής Μονάδας Ηλεκτρονικού Επιχειρείν, Eurobank στο πλαίσιο του Digital Finance Forum 2016
Περισσότερες πληροφορίες: http://digitalfinance.ethosevents.eu/
After 15 years of e-commerce experience and banking projects the new era for "Secure POS device" was come. In 2012 the first POS tablet with both swipe and smartchip features was patented in USA by Florin Suciu.
The new "perfecto POS - pPOS" was ready for the merchants and retail. In past 3 years tens of similar devices rise around the world. Now we develop the V2 generation
Mobile marketing webinar Alcatel-Lucent and Proximity BBDOToon Coppens
Webinar subject: How to Apply Mobile Applications and an e-wallet within your Media, Promotion and Communication Mix
Target audience:
- Enterprise: merchants, retailers, brands, verticals
- MNOs: Value added services, mobile payment, mobile marketing, mobile advertising
Speakers: Jo Heirman, Proximity BBDO (part of Omnicom group) + Toon Coppens, Alcatel-Lucent Mobile Wallet Service
Webinar recording available at: http://w.on24.com/r.htm?e=243024&s=1&k=9597DB465C3611C46862AE9CCE845E52
Paybook Vol. 5 includes stories on Carbon 8, e285, the spread of mPOS, cashless trends in Asia Pacific and our Points app. Follow the conversation on Twitter: @Verifone
Mr. Ed Khatuka, Chief Executive Officer, Intellect Commerce Ltd, calls attention to Strong Technology for Customer Centric Retailing via CIO Review Magazine Special PoS (Jan 2019) Edition
Read More: http://www.intellectcommerce.com/insights/news/customer-centric-retailing-requires-right-technology.html
Know Us More: http://www.intellectcommerce.com/
The point-of-sales is where a retail transaction is conducted, which used to mean a cash register was located, typically near a store exit.
Today, it means any place where a sale is conducted and money is exchanged for a product/service and a receipt is given.
In addition to an electronic cash register, this could occur via smartphone, tablet, touchscreen, barcode scanner, or dedicated mobile device or terminal.
The Business.com Guide to POS Systems makes it easy to figure out which system is right for you.
Download the guide and:
- Learn the various features of POS systems.
- Get tips on choosing a vendor.
- Figure out how to calculate the costs.
- Get access to a helpful comparison checklist.
While a key and obvious advantage of a POS system is the gain in efficiency with respect to processing and recording a purchase transaction, there are numerous additional benefits that have ramifications across the enterprise. In this whitepaper, we break down the advanced features of a modern POS system and we'll walk you through the steps to choose the correct vendor.
Retail banking digital transformation – Choosing a digital platform (2).pdfMaveric Systems
Given the spirited forays of BigTechs and Fintechs, Retail banking institutions should discard older playbooks. The incumbents will do well to operate more like the Tech companies – advance
their data capabilities, employ next-gen tech stack and embrace agile operating models.
The whitepaper presents a holistic view of the digital retail space. It decodes the impact of technologies like NFC, Beacons and Apple Pay while giving a glimpse into trends and challenges associated with m-Commerce.
In October 2014, when Apple debuted its iPhone 6 with an electronic wallet called Apple Pay, people immediately began to wonder whether it would overtake its competitors in the mobile payments business. The company has an impressive track record of releasing products and technologies that quickly disrupt and dominate markets. Nearly a year and well over 100 million iPhone 6 sales later, Apple Pay has emerged as the clear leader — but we’re still waiting for disruption. Smartphones have yet to displace cash or credit cards at the retail point of sale.
Countless mobile payment systems are active today — Apple Pay, Google Wallet, the Merchant Customer Exchange (MCX) CurrentC platform, and so on — but none has yet gained significant traction with merchants or consumers or become the standard for mobile transactions. And none of them look likely to seize that role for a while.
Technology will transform retail resulting in the growth of brick and mortar retail. Check Retail Technologies trends that will help retailers survive.
Similar to Tablet POS Broadens Opportunities for Merchant Payments - A VeriFone White Paper (20)
In this edition, we're covering:
RISE OF THE MACHINES • THE PRIVACY PARADOX VISIONS OF EXPERIENCE • NEW CARD TRICKS • MADE TO ORDER • CLASSIC/REFINED, CONTEMPORARY/DEFINED
LET'S GET PHYSICAL • THE CODE OF BETTER BUSINESS
HELPING MERCHANTS GROW • NON-BANKS DOING WHAT BANKS DO BEST PAYMENTS GONE WILD • GIVE A LITTLE BIT • ACCEPT ANYWHERE
At Verifone, we are committed to helping merchants grow. We've partnered with developers at Talech, Homebase, Ecwid, GiftFly and vPromos to share their stories on how they are leveraging the Verifone platform to help merchants grow and drive revenue.
Guiding Merchants to Success in the 21st Century: How to provide the solutions merchants need to stay relevant in this ever-changing retail environment.
Surviving the Retail Jungle: how to continue to grow and stay relevant in this ever-changing retail environment.
Know Thy Customer
Mind the Millennial
Spread Out Investments
Stay Secure
Think Outside the Queue
Unify Your Brand
Create "Instagrammable" Experiences
Paybook Volume 4 includes stories from Allrecipes, Alipay and our all-new Verifone M400 multilane solution. Follow the conversation on Twitter: @Verifone
Paybook Volume 3 includes: the era of the savvy shopper, the winners of our Appathon, doing business today with the tools of tomorrow and ingenuity from the inside out.
Tablet POS Broadens Opportunities for Merchant Payments - A VeriFone White Paper
1. W H I T E P A P E R
TABLET POS BROADENS
OPPORTUNITIES FOR
MERCHANT PAYMENTS
ISOs and Acquirers Increase Revenue and
Protect Market Share by Enhancing Solution
Portfolios with Mobile POS Software and Services
2. 2
W H I T E P A P E R
TA B L E T P O S B R O A D E N S O P P O R T U N I T I E S A P R I L / 2 0 14
EXECUTIVE SUMMARY
MOBILE PAYMENTS DISRUPTION
Mobile technology has disrupted traditional behaviors and commercial solutions, replacing anything from
handy pocket cameras to anchored-in-place ATMs. The next target for such disruption is the traditional
merchant point of sale, where non-traditional service providers believe they can bypass traditional
distribution channels by going direct to merchant with tablet-based POS solutions, also known as mobile
POS or mPOS.
The sales pitch is alluring; merchants can obtain a more cost-effective, flexible and adaptable solution to
replace or avoid investing in traditional point-of-sale solutions. Non-traditional service providers from PayPal to
ShopKeep are targeting the small merchant segment, oftentimes seeking to lock in processing fees and lock
out independent sales organizations (ISOs) and acquirers. ISOs and acquirers who broaden their portfolios
with mPOS will be able to strengthen their ties to existing customers while expanding their reach to new
customers who either have traditionally resisted POS solutions, or are just getting started in business.
3. 3
W H I T E P A P E R
TA B L E T P O S B R O A D E N S O P P O R T U N I T I E S A P R I L / 2 0 14
MOBILE PAYMENTS MARKET ON FIRE
According to Forbes, “Money is going mobile, and the race is on to control the flow of bits and cash across
a billion smartphones and at millions of online and physical locations.” Small- and medium-sized businesses
(SMBs) are increasingly interested in using tablets as an alternative to
electronic cash registers for fixed and mobile POS. Mobile payment and
mPOS providers are flooding the market, with new competitors popping up
almost every week.
The low cost of tablet and smartphone hardware and the ease of integrating
apps and components provide a compelling alternative to traditional, small
merchant POS systems. They are easy to operate and easy to enhance with
add-ons that are simple to install and relatively painless to replace. Tablets
utilize mass-market, standards-based technology to keep prices low and can
be updated frequently and easily with new features. Additionally, standards-
based tablets are able to run a variety of non-payment applications to provide
merchants with business management solutions encompassing other day-to-
day requirements, ranging from appointment scheduling and inventory
management to sales tracking and marketing.
ISOs seeking to identify and deploy feature-rich software often find themselves in conflict with the goals of
these new challengers. Rather than offering complementary products and services, these new providers are
primarily focused on displacing existing processing relationships. Acquirers and ISOs who do not respond to
these changing circumstances risk losing established merchants and missing out on new revenue-generation
opportunities.
COMPETING FOR MERCHANT LOYALTY
Tablet-based POS systems build on the success and popularity of smartphone-based payment acceptance
solutions. With tablet-based systems, though, merchants can often take advantage of additional capabilities
such as inventory tracking, customer relationship management and accounting features. When the tablet
and POS software are paired with peripheral devices such as cash drawers, scanners and printers, a
merchant can enjoy a complete POS system that is less costly and simpler to operate than traditional
proprietary POS solutions. The more robust systems integrate with traditional POS card-acceptance
devices and back-office software.
Many of the new payments solutions providers are start-ups, new to the marketplace and funded by
venture capital investors hoping to grab a piece of the North American mobile transactions market, which is
estimated by Gartner, Inc. to be $37 billion for 2013, up from $24 billion in 2012. In 2013, Javelin Strategy
& Research projected that “mobile POS could expand current payment card acceptance by as much as
20 million firms if eligible firms started accepting payments. This impact could account for up to $1.1 trillion
in annual new‐card payments.”
Corporations and massive
enterprises have traditionally been
the leaders when it comes to being
on the very cutting edge of
technology, but when it comes to
m-commerce, a major push is being
supported by small and medium
sized businesses that are not held
back by the solid infrastructures and
red tape restricting their larger
counterparts.”
– Mcommerce Press, Jan. 21, 2014
4. 4
W H I T E P A P E R
TA B L E T P O S B R O A D E N S O P P O R T U N I T I E S A P R I L / 2 0 14
The gold rush mentality has produced a plethora of me-too product offerings, generally involving direct-to-
merchant offers with a simplified pricing scheme. Some offer a flat transaction fee or monthly equipment
rental subscription, or some other non-traditional pricing arrangement. Service providers are drawn to the
SMB merchant market like moths to a light – according to PYMNTS.com’s monthly mPOS Tracker, more
than 100 companies are offering solutions.
Many of the new payment offerings rely on Internet-based marketing and sales. In some cases, the inability
of merchants to directly obtain support for technical or billing issues has resulted in numerous complaints.
Acquirers and ISOs risk erosion of merchant loyalty as new players enter the mPOS space and steal
market share. With so many tablet POS options available to merchants, independent sales organizations
that choose not to expand their portfolio with a mobile or tablet-based solution risk losing established and
valuable customers.
GROWTH OPPORTUNITIES
Despite the growing ranks of new competitors, independent sales organizations have an advantage. They
traditionally provide premium support or tailored solutions that meet the specialized needs of merchants.
Those capabilities cannot be matched by solution providers who offer a one-size-fits-all approach to the
SMB market.
With all the new solution providers entering the market, casualties are bound to mount quickly as business
models prove elusive, technology fails to deliver as promised, or service providers are unable to provide
specific expertise and ready support valued by merchants. Acquirers and ISOs can capitalize on the
opportunity to help merchants wade through an increasingly confusing landscape and provide existing
merchants with new tablet- and smartphone-based options.
The opportunities are:
1. The ability to upsell small merchants to a POS system with recurring incremental revenue rather than
one-time sales of individual hardware devices
2. Increased sales potential based on how the system is configured or bundled with other hardware
(cash drawers, scanners, PIN pads, etc.) and sales of additional apps for general business management
3. Strengthened merchant relationships as a result of helping customers keep pace with advancing
technology and future consumer demand
4. Gaining new merchants who either were resistant in the past to purpose-built payment devices, or are
new businesses more attracted to trendy mobile technology
BROADENING PRODUCT PORTFOLIOS WITH mPOS
Leading-edge ISOs and acquirers have begun to enhance their portfolios with mobile POS offerings that
can do more than just accept payments. With the right solution, ISOs and acquirers can quickly answer
demand for tablet- and smartphone-based software solutions.
5. 5
W H I T E P A P E R
TA B L E T P O S B R O A D E N S O P P O R T U N I T I E S A P R I L / 2 0 14
Small- to medium-sized merchants, though, are understandably hesitant to invest in new technology in the
face of many competing options. As a result, merchants are confused as to which technology is needed for
their business. Yet if they are unable to keep up with changes in consumer behavior and emerging payment
technology such as EMV, NFC and Bluetooth low energy (BLE), these merchants risk losing customers who
expect to be offered the latest options.
In the wake of recent large retailer data breaches, adoption of EMV is expected to accelerate. Many larger
retailers and boutique chains are now deploying tablet-based solutions through their stores in order to
deepen engagement with consumers already accustomed to using tablet- and smartphone-based apps
themselves. In light of these trends, the movement to mobile retail and mobile POS appears unstoppable.
Tablets and smartphones represent an opportunity to provide merchants with comprehensive business
management solutions. In addition to providing the option for use at the countertop or throughout the store,
tablet mPOS solutions can provide a platform for a full range of business-oriented “apps” including capabilities
such as email integration with certain providers, inventory management, appointment scheduling and
integration with ecommerce Web operations. Some mobile POS solutions may offer more sophisticated
capabilities such as multi-store operations and the ability to be used across different types of mobile devices.
Few ISOs have the resources or inclination to build their own full-featured tablet mPOS solution because doing
so is costly and a diversion from core competencies. Developing and integrating core payments functionality
requires assuming significant costs, as well as the challenge of keeping up with the rapid evolution of mobile
payments and standards requirements around EMV, NFC and mobile wallets. For example, device vendors
and solution providers are just beginning to introduce products based on Bluetooth low energy, and both Visa
and MasterCard early in 2014 announced they would support host card emulation (HCE), which supports NFC
payments by storing secure credentials in the cloud rather than on a smartphone.
Given the rapid advances in mobile payment as well as uncertainty on how particular technologies or
standards will play out over the long term, the most flexible and cost-effective path to implementing a
mPOS solution is selection of a platform that will support deployment of mobile wallets, alternative
payments, apps, loyalty programs and future technology.
By opting for a turnkey platform, ISOs and acquirers are able to quickly respond to demand and pursue
new opportunities. Rather than investing in and recruiting specialists, the acquirer or ISO is able to leverage
the dedicated payments specialists and scale of an established partner, including support, distribution and
training resources. The acquirer or ISO is further able to solidify the merchant relationship by creating or
packaging a suite of back-office and value-added apps and services. In doing so, the acquirer or ISO
may be able to create more referral opportunities with other companies that are providing applications or
services for the standardized tablets. With the right solution, acquirers and ISOs can provide merchants
with a complete, business-management mPOS solution at a relatively low, monthly, subscription price that
generates recurring revenue and reduces attrition.
ASSURED SECURITY
By forging partnerships with established payment solutions providers, acquirers and ISOs can leverage the
6. 6
W H I T E P A P E R
TA B L E T P O S B R O A D E N S O P P O R T U N I T I E S A P R I L / 2 0 14
partner’s dedicated payments security team as well as the partner’s ongoing PCI DSS validation, processor
certifications and other compliance efforts.
The payments industry is evolving rapidly. Visa, MasterCard and other card brands have established
incentives and penalties aimed at moving merchants to acceptance of chip cards based on EMV (Europay-
MasterCard-Visa) technology beginning in 2015. Merchants that do not migrate may be forced to absorb
the costs of counterfeit card fraud that, in the eyes of the card brands, would have been prevented by the
use of EMV. Those new card requirements also are aimed at mitigating card fraud and enhancing card
payment security.
Some payment systems may inadvertently expose merchants to financial risk or put additional burdens
on them for which they are not prepared or equipped. With security breaches becoming more prevalent
among larger companies and garnering more public interest and concern, small merchants are wondering
how they can protect themselves from fraud. “The price small businesses have to pay for mobile payment
fraud isn’t small…the lesson is that small businesses are big targets for fraudsters – attackers go for the
weakest link, not the strongest,” wrote Inc. Magazine.
With much confusion in the market, they need a secure, credible solution that will protect them from fraud.
Acquirers and ISOs with established reputations allied with payment solution providers with strong brands
are a winning combination for cutting though confusion in the marketplace. Small businesses in particular
need education on the financial risk they may encounter from poorly conceived mPOS solutions, as their
very livelihood may depend on avoiding such risk.
SERVING MERCHANT NEEDS
Tablet-based mPOS solutions can be a compelling solution to a merchant’s payments and business needs.
The devices can be fixed in place like traditional POS/ECR solutions, or used as a true mobile device.
With the right solution, acquirers and ISOs can provide flexibility and adaptability
that allow merchants to:
• Create memorable consumer experiences and elevate their brand by
leveraging technology that is familiar
• Sell from anywhere inside and outside the store floor, even at pop-up
locations and outside events
• Get up and running quickly
• Access business intelligence on the spot to make smart business decisions
• Utilize a secure PIN pad so they can accept any form of electronic payment
• Enhance operational efficiencies with a feature-rich, full-function
business management tool
• Re-configure the store layout to sell even more merchandise
• Easily add sidewalk sales or pop-up stores
“The tablet POS is a new
technology that incorporates the
features of traditional merchant
POS devices into a tablet
solution that is both compact and
flexible. A merchant’s tablet
becomes a multichannel POS
system that supports all standard
payment services and includes
additional value-added services
such as employee tracking,
inventory management, sales
analytics, loyalty, and rewards.”
– Smart Card Alliance,
November 2013
7. 7
W H I T E P A P E R
TA B L E T P O S B R O A D E N S O P P O R T U N I T I E S A P R I L / 2 0 14
Tablet mPOS solutions that utilize cloud services can provide faster response times to consumer needs.
The mPOS tablet may offer added functionality to accept experience-enhancing applications like digital
discounts, offers and coupons.
Utilizing a tablet solution that accommodates VeriFone’s VX 805, an EMV- and NFC-ready PIN pad,
provides both ISO/acquirer and merchant with a future-proof, all-in-one retail POS solution that meets
current and future standards, such as PCI PTS 3.0, EMV, NFC, Interac and more.
Many of the new, emerging solutions providers are essentially offering dongle-like devices that only offer
one payment-acceptance capability – a swipe of a credit or debit card – and apps that may lack some
of the more robust security protections available today. Many of the newer mPOS solutions are limited
in functionality or can only be used in a single location, which greatly limits flexibility and scalability.
PUTTING THE mPOS SOLUTION TOGETHER
Acquirers and ISOs are in an ideal situation to take advantage of new mobile POS opportunities. The SMB
market traditionally defies “one size fits all” solutions that do not accommodate the diversity of merchants.
The ISO channel has been able to bridge the gap between technology suppliers and end-customers by
developing specialized services and/or solutions that meet specific needs.
With the right tablet-based POS solution, acquirers and ISOs can leverage new, cloud-based services and
apps to expand their offerings and make themselves more invaluable to merchants.
Standards-based hardware ensures that ISOs and acquirers can equip solutions with a broad variety of
peripherals, whether cash drawers, scanners, printers or other devices. Utilizing a tablet-based mPOS
solution that can accommodate purpose-built payment PIN pads and terminals ensures that new payment
standards can always be integrated with little disruption to business.
Merchants already trust their existing acquirer or ISO contact. The acquirer or ISO that takes a proactive
approach to the new mPOS challenge can ensure merchant loyalty while increasing revenue opportunities
and attracting new customers. Traditionally, the ISO/acquirer merchant base suffers a 20% or more
turnover on a yearly basis, but the new mPOS solutions provide a “stickier” relationship between ISO/
acquirer and merchant to stem such abandonment.
Acquirers and ISOs who select a payments solution provider with an established record and clear
distribution strategy can avoid channel conflicts and leverage that partner’s brand and expertise to provide
a trusted solution to merchants.