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VDIS10022 ADVANCED GRAPHIC DESIGN STUDIO Lecturer: Rachel Hawkins 
VIRTU DESIGN INSTITUTE 
LECTURE 3:
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 2 
THIS LECTURE DISCUSSES WAYS IN WHICH YOU, 
THE GRAPHIC DESIGNER CAN SELL YOUR IDEAS AND CONCEPTS TO 
CLIENTS THROUGH SUCCESSFUL PITCHING AND MOOD BOARDS. 
COMMUNICATING A CONCEPT CLEARLY AND EFFICIENTLY TO A 
CLIENT CAN SAVE HOURS OF DESIGN TIME AND LENGTHY CHANGES. 
AS A DESIGNER YOU NEED TO MAKE YOUR CLIENT 
BELIEVE IN THE IDEA AND LOVE THE CONCEPT.
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 3 
There are several formal definitions for the word 
‘PITCH’ from Sports, Music, Camping and Architectural 
references. So what does it mean in a design sense? 
Informally, to ‘PITCH’ is to attempt to promote or sell, 
often in a high-pressure manner. 
For a Graphic Designer, pitching is the selling or 
presentation of design ideas and concepts to a client. 
It may be the presentation of an initial round of 
designs in response to a carefully considered brief 
or it may be that you are trying to win the job by 
presenting the best idea.
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 4 
THE 
ART OF 
SELLING 
VISUAL 
IDEAS 
March, 2002 
by Shayne Bowman and Chris Willis 
http://www.hypergene.net/ideas/sellvis.html 
One of the most frustrating aspects 
of being a designer is having a 
good design — one that you know 
is really good — and you can’t get 
the client to buy into it. When this 
happens, designers blame the client 
for their stupidity and poor taste. 
Instead, designers should examine the 
technique of how the design was sold. 
Whether it’s a full-scale redesign of 
a major web site or some brochure-ware 
for the local workout club, selling 
a visual idea (a.k.a. “the pitch”) is 
one of the most difficult hurdles for a 
designer to overcome. This is largely 
because designers typically place a 
higher value on aesthetics instead of 
reason. But when a design is pitched 
in purely aesthetic terms, it’s too 
vulnerable to uninformed criticism and 
personal preference. If the client says 
“I don’t like it,” you could be sunk. 
To successfully sell a visual concept to 
a client, a designer must use a strategy 
that turns a subjective argument into 
an objective one. We’ve found that 
the following objective arguments 
will greatly increase your chances of 
getting a client to say “yes”: 
DEFINE THE CONCEPT. 
Prepare for your pitch by writing 
a design statement — a clear, 
understandable definition of how 
your design helps to solve business 
goals and how it provides a rewarding 
experience for the customer. Then 
write an outline of how key design 
decisions support this statement. 
Doing this will not only make your 
pitch more objective, but it also 
helps you understand the client’s 
perspective. It also presents the design 
as “a solution to the problem,” rather 
than one of personal taste. 
BE READY TO ANSWER “WHY?” 
Before the pitch, prepare an 
explanation for every aesthetic choice 
of the design — typeface, color, grid, 
photograph, illustration, etc. — in 
rational, not emotional, terms. For 
example, if you are using the font 
Verdana in a design, you have to give 
reasons other than “I just like it.” If 
you use this kind of rationale, then you 
open the door for a client to use this 
as well, “I don’t like it.” 
However, it would be hard to argue 
against Verdana with this type of 
explanation: “This font was designed 
by renowned type designer Matthew 
Carter for Microsoft specifically for 
optimum screen readability. It has 
extra space between characters so 
they don’t touch. The bolds are strong 
enough so that you can always tell the 
difference between bold and roman, 
yet the bold characters never fill-in...” 
You may not need to provide this 
depth of reasoning for every choice, 
but if the question arises during a 
pitch, you will have this as ammunition. 
Providing smart supporting 
information for a design will increase 
your credibility and authority in the 
client’s eye. It also educates the 
client, who might otherwise evaluate 
the design from a purely surface 
perspective. 
USE SMART COMPARISONS. 
Few designs are entirely original. 
Before your design pitch, identify 
successful design solutions similar 
to yours. Use them to help give your 
decisions and methods credibility. You 
might consider choosing examples 
that the client particularly admires. 
This will reinforce to the client that 
their taste has approval, and likewise 
reflect a positive light on your design. 
TRY, TRY AGAIN. 
If your client doesn’t “get it” after 
the first meeting, don’t give up. 
Listen to the client’s criticism of the 
design, and ask for an opportunity 
to present a revision. Build a track 
record of compelling ideas that 
are substantiated with objective 
arguments. A history of good thinking 
can only build a client’s confidence and 
trust in you. 
Shayne Bowman and Chris Willis of 
Hypergene.net, specialize in media 
product development and presentation 
design. They write and speak frequently 
on information & graphic design, creative 
development and the design process.
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 5 
HOW TO 
PITCH A 
CREATIVE 
IDEA 
July 30, 2012 
By: John Cofie 
http://www.agencypost.com/how-to-pitch-a-creative-idea/ 
Creative industries have constantly 
been governed by two strong forces 
that — despite sharing the same 
dreams for the future of the artistic 
sector — constantly seem to be 
challenging each other’s objectives 
and work styles. The creative versus 
the account in advertising, the 
manager versus the artist in music or 
fine arts and the producer versus the 
director in film. Although fighting for 
the same objectives, they seem to 
follow different paths towards fame 
and fortune. However, in an era of 
entrepreneurialism and DIY where 
person-to-person is slowly replacing 
B2B, creative ideas quite often have 
to be presented to potential clients by 
the creatives themselves. 
The move from the artistic process to 
the selling of a “product” that could 
potentially become a valuable addition 
to any portfolio is not as easy as it may 
seem. Apart from the obvious passion 
and dedication that each creator has 
towards his creation, there is a long set 
of other factors that need to be taken 
into account to ensure the work stands 
out from the crowd and matches the 
client’s demands perfectly. 
I recently considered the challenges 
graphic designers have to face when 
they are both the creative and the 
managerial departments of their 
business. 
Discussing with Keith White — founder 
and creative director of Tourist, a 
London-based design and branding 
agency— we thought about creating 
a short list with the steps that should 
usually be followed when pitching a 
creative idea. 
THE BRIEF 
There should always be a brief! Even 
if the client hasn’t supplied one, it is 
always good to get the beginnings of 
a project down on paper. A brief will 
define what the client wants to achieve 
and what the creative should be 
aiming for. If the client hasn’t written 
a brief, write it yourself and feed it 
back. This gets the project off on the 
right foot and encourages a dialogue 
between you and the client. Also, 
don’t be afraid to challenge a brief 
and ask any questions you might have. 
This not only helps clarify both parties’ 
demands and objectives, but also 
ensures a balanced and open process. 
CREATIVE ITERATIVE PROCESS 
The creative process is hard to define 
and there really isn’t one formula to 
this. The overriding thing Keith White 
does when he gets a brief is to read 
it over and over and — even midway 
through a project — keep referring 
to it. It sounds simple, but it really 
helps you focus on the requirements 
of the job. Sometimes what you don’t 
necessarily ‘see’ to begin with, you 
might pick up after re-reading it a few 
times. It could also trigger new ideas 
and act as a source of inspiration. 
White’s agency, Tourist, typically 
works through these five phases: 
Discovery and Insight phase in which 
they collect material by researching 
a brand/project and crucially identify 
what the outcomes are for both the 
client and its audience. 
Strategy, Ideas and Planning means 
converting your research into ideas. 
How relevant are they? Can they be 
realised? Is there a budget? 
Third phase is the creative Visualisation 
and Design phase. It is during this time 
that the idea is brought to life — even 
if it is a schematic representation of 
the final piece of work. At Tourist, 
ideas are put in front of as many 
people as possible in the studio. Then, 
the work will continually be critiqued 
and the concepts will be pushed until 
we are confident we have a strong 
selection of ideas for presentation. It is 
also important that during this phase 
the client is aware and enthusiastic 
about where the project is going. 
The next phase is Project Completion. 
The final phase is as important as the 
first: You must measure your results 
and show the client ROI, learn from 
them and gather information for future 
activity.
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 6 
WHAT’S THE BIG IDEA? 
Of course it is great to have an idea 
to hang everything on, but it can be 
subtle too. Creative is a matter of 
relevance, depending on the client and 
the brief. Sometimes the idea can be 
in the technique — the way something 
is folded, printed or produced. 
Technology can shape a creative 
solution, too. An idea can be as simple 
as a clever piece of text or creating a 
distinct tone of voice for a brand. For 
White, if a building, product or service 
isn’t very good, no amount of good 
design or conceptual thinking can ever 
dress it up perfectly. 
THE TARGET AUDIENCE 
The audience plays a crucial part in 
the creative and pitching process. 
The audience or end-user has to be 
considered all the way through a 
project if an idea is to work. It is not 
good enough for a product, service 
or building to engage with its target 
audience. A new building or any 
striking piece of architecture will only 
work and do itself justice if an architect 
has considered how people intend to 
use it and move around it. It is exactly 
the same when designing a website, 
brochure or album sleeve. 
PITCH TEAM 
Depending on the meeting and the 
numbers from the client side, two 
to five people should be present 
during a pitch. Ideally, it should be a 
selection of people who complement 
each other. At Tourist, the creative 
director can talk about ideas and 
the company’s folio, and a project 
manager can discuss potential 
challenges of a job or areas that might 
need careful consideration or planning. 
It is all down to experience. If the 
project is digital or web-based, then 
a technical consultant will be present. 
Sometimes, even partner agencies or 
organizations that have specialist skills 
such as data analysis, A/B split and 
multivariate testing for websites are 
invited to support the ideas. 
REHEARSALS 
They should be done as often as 
required. It also helps to have written 
down a list of keywords that prompt 
you to talk about the most important 
aspects of your proposal. After a few 
presentations you will probably create 
sentence patterns and strings of words 
that best articulate your work. 
PRESENTATION STYLE 
I once heard someone say that 
whenever you talk about your work 
you should remove the personal from 
the equation. White is not entirely 
sure this is right. A bit of personality is 
always good — especially if you have 
an enthusiasm for your work. However, 
there is a balance. A measured style 
might make the client keener to 
accept your concepts and advice. 
ENGAGING THE AUDIENCE DURING 
THE PRESENTATION 
Sometimes it is good to just listen 
and allow the client to speak. 
White really enjoys pitches and 
presentations that end up turning into 
creative discussions — or two-way 
conversations. You want to stimulate 
and get a reaction. Once the ice has 
been broken, the atmosphere can 
become more relaxed and informal. 
The Tourist team has had many 
meetings that started out as pitches or 
presentations, but ended up turning 
into a workshop. These are the ones 
they enjoy the most. They can be 
extremely productive and the client 
always gets more out of them. 
RATIONALITY VS. EMOTION 
I think it would be wrong to rule 
one over the other — White thinks 
enthusiasm will always put you in a 
great position to win a project. As long 
as it’s relevant and genuine, the client 
will feed off it. 
THE WRAP 
Asking the client for a timescale and 
for some feedback on the meeting is a 
good way to wrap up a presentation. 
Also tease out when you’re likely to 
hear back on whether or not you’ve 
got the job. Of course winning a pitch 
is great, but even if you’ve just missed 
out on the work, constructive feedback 
is always welcome and will help you 
incredibly in the future. 
Recently there’s been a lot written 
about pitching and the merits of 
buying and commissioning design. 
Most of what I read argues the process 
is not only bad for clients and bad for 
business, but bad practice, too. But 
that’s another discussion, and one we 
should have soon. 
See more at: http://www.agencypost. 
com/how-to-pitch-a-creative-idea/#sthash. 
ItvwsXB6.dpuf
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 7 
PITCH 
PERFECT: 
THE DOS AND 
DON’TS OF 
CRAFTING A 
SUCCESSFUL 
PITCH 
April 22, 2013 
Will van Wyngaarden | blur Group 
http://www.blurgroup.com/blogs/group/pitch-perfect-the-dos- 
and-donts-of-crafting-a-succesful-pitch/ 
When you read hundreds of pitches 
every week, it just makes your day to 
find one that has absolutely nailed the 
brief! 
At Blur Group our Exchange Support 
desk spends a huge amount of time 
poring over pitches, so they’re well 
placed to help you create the perfect 
pitch and have kindly taken the time 
to put together this list of dos and 
don’ts. 
Whether you’re new to pitching for 
projects or an old hand, it always pays 
to take a look at your pitches and to 
improve them in any way you can. 
There are some key elements that 
turn a great pitch into a brilliant one. 
Your aim when you construct your 
pitch is to get your work before the 
eyes of the customer and to impress 
them enough to select you for their 
project. Your window of opportunity 
is a few pages of a pdf document, 
and your success depends on how 
effectively you can use that space 
to showcase your experience and 
skill. So to maximize your chances of 
pitching successfully for a project (and 
to give us that buzz when we discover 
a superb pitch), we’ve compiled this 
handy list of Dos and Don’ts – read 
on and set your feet on the path to 
constructing the perfect pitch. 
DOS 
Take a Look at Examples of Other 
Pitches for Similar Projects 
If you’re pitching for the first time, 
check out these examples of stellar 
pitches to get an idea of what to aim 
for. 
Be the Answer They’re Looking For 
(ie. Pitch Specifically for the Project 
Advertised) 
Read the brief description and answer 
it. Always tailor the pitch so you are 
talking specifically to that customer, 
about their project, about their 
industry and how you will get them 
the deliverables they are looking for. 
Showing your understanding of their 
industry, product, market will make 
you and your pitch relevant to them 
and make you stand out. 
Be Clear in the Pitch 
You need to make sure that you’re 
very clear about what you are offering 
the customer, i.e. how many press 
releases, how many revisions, etc. 
Show off a Little! OR A LOT 
Introduce yourself and your team, if 
you have one. Impress the customer 
with your experience and skills 
and start the process of building a 
rapport. Tell them who your customers 
are. Give real case studies or work 
examples in your pitch, and they’re not 
directly relevant to the project then a 
brief description can help show what 
skills you used on the previous ones 
that you can bring to the customer’s 
project. 
Prove Your Skills 
‘A picture is worth a thousand words’, 
right? Showcase previous examples of 
your work and the thinking behind it, 
and illustrate them with screenshots 
or other visuals that demonstrate your 
expertise. Make sure it’s also work 
that’s relevant to the current project. 
Include Administrative Details 
Include a pricing schedule. In order 
to be shortlisted your pitch pdf 
document must feature a budget. 
When you calculate the budget, 
integrate the blur margin in your costs 
and don’t list it separately. You also 
need to include a timeline of project 
tasks in the document. 
Make it Eye-Catching! 
Use graphics wherever possible. If you 
can express something in an aesthetic 
way it has more of an impact on 
the customer, so jazz up your pages 
with an element of design, and use 
infographic visuals to express ideas 
wherever possible. 
DON’TS 
Use a Letter Format 
A pitch is not a letter of introduction, 
and it definitely shouldn’t look like a
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 8 
Word document, nor should it read like 
a CV. Think of a presentation or slide 
show instead – something that grabs 
the viewer visually and imaginatively! 
Tell Them What They Already Know 
Don’t waste any space copying the 
project objectives or deliverables from 
the brief description. The customer 
already knows what they want – after 
all they wrote the project brief in the 
first place. It can be the kiss of death 
right up front and remove any chances 
you had of winning the project. 
Take Shortcuts with Your Visuals 
Don’t let your pitch lack polish by 
using low-res or out-of-proportion 
images. Replace any pixelated, grainy 
or stretched images with professional, 
high-res images that build your 
credentials and strengthen your image 
to the customer. You wouldn’t turn up 
to a meeting with your shirt untucked 
or your hair uncombed, and as your 
pitch is the face you present to the 
customer, it should show the same 
degree of care and presentation. 
Put in Your Personal Contact Details 
We only shortlist projects that don’t 
include personal contact information. 
All initial contact occurs via blur 
Group. When the expert is selected 
we will set up an introduction between 
the experts and customer. Make sure 
we know who you are and can contact 
you without personal information. 
Forget to Dot the I’s and Cross the T’s 
It can be devastating to your chances 
to misspell the company’s name, miss 
a grammar glitch or even add needless 
apostrophes. Badly punctuated 
sentences and spelling errors will see 
your odds of winning nosedive. 
Sound Like a Textbook 
The briefs on the Global Services 
Exchange are usually submitted by 
marketing professionals, so they aren’t 
looking for a lesson in marketing 101. 
Try to offer information in your pitch 
that’s relevant to their project, rather 
than a generic lecture on the three 
stages of marketing or branding etc. 
Go off the Point 
You will dent your chances by offering 
something they are not asking for. 
Initiative is always admirable, but make 
sure you don’t go off scope as the 
customer has briefed with a need, and 
they want someone who responds to 
that need. 
Forget to Put in a Budget 
The customer has provided a guide 
budget; respond to it. If you think it 
needs to be higher say why. If its too 
high suggest a lower one. Don’t do 
the ‘select me and we’ll talk about 
the budget later’. Thats not how blur 
works and customers might be willing 
to talk budget details after selecting 
you but they won’t select you without 
a budget to start from.
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 9 
Concept: In a simple and clear way, describe the concept of the 
project that you wish to develop. 
Solution: Describe what the solution is that your project will provide 
(the solution can be provided to answer a void in the industry, the 
community, or the company that you are pitching to). 
Goals: Describe the goals of your project (the solution can also be a 
part of it). 
How: How do you plan to achieve your goals? (By a using a specific 
design, by appealing to a specific community, by creating a unique 
user experience, etc) 
Original Content: What is the original content of your project? 
Essentially outline the narrative behind your project and what 
makes it unique Market Research: Is there a similar project to yours 
out there? How is your project more appealing? Explain and show 
examples. 
User Experience: Describe in detail how people would use/ 
experience the design What is the user journey, what is the first 
thing that the users see, and what is their likely emotional response. 
Mockups: This is the stage of transforming your concept into 
colourful tactile appealing physical designs. It could be 2D or 3D 
mockups that help the client to visualise the finished product. 
Perhaps it is just the inclusion of fabric/textural samples. 
Strong Visuals! Visually appealing graphics will leave a place for 
imagination and provide credibility to your idea. 
Clarity: Clients want to see a clear and succinct explanation to back 
your ideas and make them believe your solution is the one for them. 
Budget: Provide a guide budget and give explanation as to why it is 
as it is. Give options and show the premium options as well as where 
the client can make savings. Be transparent about projecting the 
project costs because clients don’t like expensive surprises. 
Timeline: Every client has a deadline and it is important to set 
expectations for the completion of the design phase and fulfillment 
of the design. Don’t over promise, give realistic time frames. 
Make it Eye-Catching! Use graphics wherever possible. If you can 
express something in an aesthetic way it has more of an impact on 
the customer, so jazz up your pages with an element of design, and 
use infographic visuals to express ideas wherever possible. 
A design pitch should include all the content and visual cues necessary to accurately and thoroughly 
explain a concept and design/project plan to the client. You want them to fall in love with your ideas. 
It is important to never send a design without conceptual explanation as it could be lost on the client. 
It needs to look great, sound great and be original – from description to visual imagery and 
PITCH CHECKLIST
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 10 
PROTECT YOUR IP 
As with all things in life, the designer needs to protect their ideas 
and Intellectual Property (IP). Designers need to be cautious about 
working for free and presenting ideas that could be taken without 
the due payment while credit is given to another designer/group. 
This is why both IP AUSTRALIA and the 
DESIGN INSTITUTE OF AUSTRALIA (DIA) both 
frown upon ‘pitching to get a job’. 
Access the support documents from 
these institutions in the Resource Folder. 
See pages 9, 18 & 19 of the IP Australia, Protect Your 
Creative document. The DIA document includes a handy 
Free Pitching Matrix including a chart that outlines the 
ways in which the services of designers are acquired and 
the issues of free pitching associated with each. 
The Voice of Professional Design 
DIA’s No Free Pitching Policy 
Free pitching is a term used to describe the supply of design services 
without payment. 
Free pitching may be initiated by a customer who requests the provision of free services, or it may 
be initiated by a designer who provides free services in the hopes of later payment. Free pitching is 
condemned by professional design organisations around the world. 
Free pitching undermines the value of design services and destroys the 
professional standing of designers. 
Free pitching has many forms 
On the client side there are many ways, both obvious and disguised, in which designers are encouraged 
to provide their skills for free. In general a professional designer should avoid providing their skills for 
free except in genuine cases of charity or in competitions where there is no intent to avoid the purchase 
of professional services. 
On the designer side designers initiating free pitching as a marketing method is a very messy area. It 
is a continuum that ranges from the blatant to the apparently innocuous. It includes actions such as 
deliberately trying to displace existing professional relationships by providing free design, the provision 
of design concepts within a tender or a request for quotation, participating in a design ‘competition’ to 
‘win’ a public project, and handing over brain-storming sketches at an initial client meeting to select a 
design consultant. 
It would be a rare designer who could say that they had a completely clean slate. 
Free pitching is stealing your time 
A further complexity is the existence of well-established traditions such as public competitions in the 
field of architecture for major public works. And the agency pitches that are a media cliché in the 
advertising industry. 
Precedents such as these make it very difficult for a professional body to establish a clear rule. The DIA’s 
Practice Note PN008 Free Pitching and Design Competitions includes guidelines for running design 
competitions to avoid situations that take advantage of designers. The DIA has been successful on many 
occasions in having competition conditions changed to provide fairer treatment of designers. 
Young designers trying to carve a niche in a market with well established players face strong temptations 
to free pitch. The best advice is to think clearly about the extent to which you are undermining your 
ability to sell your services in future dealings with the customer and the degree to which you are 
destroying your professional credibility. Spending the same time and resources on an existing client 
relationship or the broad search for clients prepared to engage you on the strength of your folio is likely 
to yield more certain returns. 
Professional designers lead by example 
The onus is on experienced designers to lead by example. They have the folios and commercial experience 
to avoid free pitching. They are more likely to be in a position to explain to a customer why they don’t 
provide services for free and why it is likely to result in a poor commercial outcome for the project. 
The following chart has been prepared to help you visualise whether you are dealing with a free pitching issue. 
Page 1 
Pr otect 
your 
c r eative 
A guide to 
Intellectual 
Property for 
Australia’s Graphic 
Designers 
Including multimedia, photography, 
advertising, animation, illustration, 
copywriting and paper merchanting 
Robust intellectual property rights delivered efficiently 
Patents 
trade Marks 
designs 
Plant Breeder’s rights
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 11 
PRESENTING YOUR INITIAL IDEAS 
THROUGH MOOD BOARDS 
Mood boarding is a technique used by several creative fields to show visual interpretation of a design 
direction. They can help to develop early ideas of what the client is aiming for with a particular project or 
concept, it’s a collage of images, sketches, text, textures, fonts, shapes, colours, icons plus more, (the list 
is endless), offering visual direction. 
Things that can be explored in the mood board include photography style, color palettes, typography, 
patterns, and the overall look and feel. Soft or hard? Grungy or clean? Dark or light? A rough collage of 
colors, textures and pictures is all it takes to evoke a specific style or feeling. 
As a graphic designer, mood boards can be useful as a visual aid and form of inspiration. They can help 
set a visual tone for the client. If the client isn’t happy with a board, or elements of the board you can 
change that instead of recreating the entire design from scratch, which means precious productivity isn’t 
hindered when the design process begins. 
WHERE TO START? Start with the creative brief outlining the client’s requirements. At this stage, you 
should have completed research into the company/brand background, their target audience, any 
distinguishing characteristics, tone and keywords. Make sure to include ideas for colours, shapes, patterns 
and textures along with any indication of what fonts i think would suit the project. 
HOW DO I PRESENT IT? Prepare your client by explaining how the mood board fits into your process. Tell 
them what you hope to get out of the review and let them know that any and all feedback is welcomed 
at this point. When you are presenting, clue your client in to the inspiration behind each of your boards. 
Your starter list of adjectives is helpful here. Remind them that nothing on the boards is set in stone and 
that they are simply a tool used to focus the design process. You will find that in most cases a client will 
know which mood board feels right to them within seconds. If they need to see a few additional options, 
making revisions at this stage is quick and painless.
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 12
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 13 
HOW TO 
CREATE 
MOOD 
BOARDS: 
20 PRO 
TIPS 
Aug 28, 2014 
Paul Wyatt and Tom May 
http://www.creativebloq.com/graphic-design/mood-boards- 
812470 
Mood boards can be a great way to 
convey your design idea, win pitches 
and get an early sign-off. 
Here we explore mood boards - what 
they are, how can they help, and 
how you make one. Mood boards 
are a great option when trying to 
convey a design idea, moods, feelings 
and fluffy stuff like that are hard to 
communicate. 
Mood boards help others to ‘get 
inside our heads’ in order to convey 
a thematic setting for a design or to 
explain function in piece of work. 
That said, mood boards can be a 
pain to create, with many hours spent 
trawling image galleries, websites, 
books and magazines looking for 
that perfect image to sum up your 
intended feel for the work at hand. 
So here are a collection of tips to help 
make your mood board making more 
effective - and double your chances of 
winning that pitch! 
GATHERING INSPIRATION 
01. Look beyond the digital world 
When putting together mood boards, 
it’s easy (and therefore tempting) 
to just use Google Images. But just 
because you’re working on a digital 
product, don’t just look for digital-based 
inspiration. For example, whilst 
working on the ITV news website, 
digital innovators Made by Many 
looked at copies of the veteran Picture 
Post magazine in order to express how 
powerful and effective an image plus a 
caption can be for telling a news story. 
Real world inspiration such as this can 
be a very powerful ‘convincer’ when 
putting together a board for a client. 
It is also important to make sure you 
use all original imagery or properly 
reference material taken from sources 
you don’t have copyrights to. 
02. Take pictures when you’re out 
Real world inspirations are all around 
us. So use the camera on your phone 
to take pictures of everything you 
see that inspires you - whether that 
be a bird in flight, a great use of 
typography on a sign, or the brickwork 
on a building. They don’t have to be 
great photos in the traditional sense 
- it’s all about capturing thoughts, 
impressions, themes and feelings. 
CREATING THE MOOD BOARD 
03. The basic concept 
What you leave out is as important 
as what you choose. Have you ever 
had the misfortune of going to a 
gallery exhibition and it just not 
doing anything for you? You weren’t 
‘touched’ by the exhibition or ‘moved’ 
by what was on show – and other 
similar emotive profusions. It’s very 
easy to shove a load of stuff together 
and call it an exhibition; it’s an 
absolute talent to curate threads and 
synergies between works and call it an 
exhibition. 
When putting together mood 
boards, think of yourself as a curator 
rather than a collector, and try to 
have meaning and threads from one 
image to the next. It makes for easier 
interpretation. 
04. Choose the right format 
Find out at the outset whether your 
mood board is going to be presented 
in person or emailed to the client. 
The answer will decide whether you 
produce an offline or online mood 
board. The distinction is not trivial: the 
two formats demand very different 
approaches. 
An offline mood board will generally 
be looser in style and require the extra 
kick and emotive spark that comes 
from it being presented to a client. An 
online mood board should be tighter 
and will generally need to work harder 
to convey a theme or style. 
Don’t be afraid to work offline and 
then scan some of the visuals in for 
incorporation. A hand made touch can 
be the element that gets your idea 
over the line. 
05. Build things up around a large 
image 
Whether it’s being electronic or 
physical, the layout of your mood 
board needs to give prominence to 
key theme images, then surround
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 14 
these with smaller supporting images 
that enhance the theme. 
Again, it’s a subliminal trick. When 
someone looks at a large image on 
your board in their heads they’ll have 
questions about it - which they’ll 
quickly scan the rest of the board to 
find answers for. If you place smaller 
supporting images around the larger 
image they should do this job for you 
by clarifying the messaging given in 
the larger one. 
You will also need to include specifics 
about font types and colourways. 
06. Get tactile 
When making a physical mood board, 
don’t be afraid to get, well, physical. 
Traditionally mood boards are made 
from foam board and cutting this stuff 
up with a scalpel and spray mounting 
cut-out images onto it can be a pain, 
especially if you’re not dexterous with 
a blade. But it’s extremely effective as 
a presentation tool. The tactile nature 
of cut-out images glued onto boards 
enhances the emotiveness of what’s 
being explained. Feel free to use 
mediums you are comfortable with like 
double-sided tape. 
It may seem like a ridiculously old 
fashioned thing to do, but perception-wise 
it’s a real ace up your sleeve as 
a designer. Just be careful with your 
fingers on that blade... 
HOW TO PITCH MOOD BOARDS 
07. Show your mood board early 
Generally mood boards are considered 
to be separate to pitch or presentation 
work; they stand alone to show mood 
and tone. This is standard practice, but 
consider instead making them part of 
your pitch or presentation. Remember, 
you’re trying to use subliminal visual 
tricks to make a client ‘get it’. 
Mix your mood board in with the 
presentation - rather than having it 
as a separate item. A quality mood 
board can assist and be effective in 
communicating to the client. 
08. Save the surprise 
It’s important to make sure that a 
well-meaning project manager doesn’t 
email an offline mood board ahead of 
the presentation ‘so they know what 
we’re presenting’. For an offline mood 
board it’s far better to let it all sink in 
to the client’s mind as you showcase 
it, rather than come armed with lots of 
questions before you even start. 
09. Get involved in the pitch 
If your mood board is being 
presented to the client, try to be 
involved yourself. It makes no sense 
to have something which originated 
in your head being communicated 
by someone else, because that way 
meaning can become muddled in a 
Chinese whispers-type mess. 
On the same note, make sure you 
present the client with a conceptual 
statement to back the mood board for 
clarity. 
10. Keep things loose 
Locking an idea or a style down in a 
mood board can be detrimental, as 
the client will feel shoehorned into 
going with a particular style. Keep 
everything a little loose and don’t 
make everything look too finalised. 
If you’re using preview images from 
image libraries don’t worry about the 
watermarking on them - it all adds up 
to a ‘hey look, we can change this - 
these are ideas’ feel to the board. 
11. Watch the audience’s faces 
When you’re presenting an offline 
mood board, watch the faces of 
those you’re showing it to. Ignore 
any verbal client ‘oohs and ahhs’ but 
instead watch their facial and emotive 
reactions as they look around the 
board. This will give you a much more 
honest take on whether the board is 
doing its job and if they’re reacting 
well or badly to what you’re showing 
them. You have to put these people ‘in 
your mood’ so ignore their mutterings 
and watch their emotive reactions. 
GENERAL POINTERS 
12. Hone your mood board skills 
Brand gurus Landor Associates use 
a form of mood board to showcase 
themselves to other members of the 
team. Formed of nine images in a 
3x3 grid, it gives their fellow work 
colleagues an insight into what that 
person is like; their interests, loves, 
passions, cares and worries. If you ever 
want to test out your mood boarding 
skills - the ultimate challenge at 
making mood boards - try this out and 
showcase it to your colleagues. 
13. Text it up 
Don’t ignore the power of a few 
isolated words on a board. They’re 
fantastic show-stoppers and give 
your viewer pause for thought as they 
have to mentally read what’s in front 
of them. Big, bold words juxtaposed 
together work very well at creating 
drama, tone and meaning for any 
project. 
14. Make the theme obvious 
Obscure references can be fun but try 
to have a number of relatable items or 
‘touch points’ featured in your mood 
board. You want to let others in, so 
being deliberately obtuse will earn 
you no points at all. It’s much harder 
to be clear and use imagery to sell 
your vision than hiding behind a pile of 
incomprehensible references just to fill 
the board out with. But it’s worth the 
effort to do so. 
15. Aim to spark an emotional 
response 
Think a little bit left of centre if you’re
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 15 
presenting a mood board to a client. 
What would give them a genuine 
emotive response to? Real word 
objects are good for this. If you were 
inspired by the beach, bring in a shell. 
If your eureka moment happened on 
the bus, bring in the ticket. This type 
of thing intrigues people’s brains 
and gains that all-important emotive 
reaction. 
16. Don’t make presumptions 
Assumption and presumption making 
can be the difference between a 
successful mood board and one that’s 
dismissed as being too cerebral. 
There’s a danger of expecting too 
much of the audience - that they’ll 
‘know what you mean’. Chances are 
they won’t. So if it takes a few more 
references, images or textures to get 
what’s inside your head into a client’s 
then add them in. 
17. Test your mood board 
Finally, don’t forget to test out 
your boards before you send them 
off. Remember, it’s not a game of 
Pictionary, so if your testing audience 
have to ask too many times what an 
image means or why it’s there, then it 
probably shouldn’t be there in the first 
place. 
18. Have fun! 
The whole process of creating mood 
boards should be fun - a refreshing 
break from the often tedious tasks 
of the jobbing designer. If you’re not 
having fun then it’s a sure sign you’re 
going about things the wrong way... 
USES FOR MOOD BOARDS 
19. Use mood boards to brief 
designers 
Following on from the previous point, 
mood boards are a good way to brief 
a creative. Don’t be afraid to go into 
detail. If you are working as a Creative 
Director or have junior designers 
working underneath you, the mood 
board is a great way to brief them on 
the job. 
THE FINISHED CHARACTERS 
20. Use mood boards to speed up 
client signoff 
Mood boards shouldn’t just be for 
pitches. Consider preparing mood 
boards to show other similarly themed 
projects, websites or functions before 
creating polished visuals. 
‘I’ll know it when I see it’ is a phrase 
most of us are familiar with. But to 
hear this when finished artwork comes 
back from a client is gutting, signifying 
that it’s back to square one. Using 
mood boards at different stages of 
the process can help you avoid this 
happening.
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 16
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 17 
MOOD 
BOARD: 
MUST 
HAVES 
This page lists the absolute 
must haves to be included 
on any mood board being 
presented to a client. 
Some are of course flexible 
depending on the nature of 
the job however a selection 
of them should be used as 
appropriate. 
MUST HAVES 
Project name/title 
Company Name: Include the name of the 
design organisation who has prepared the 
mood board. 
Client Name: Who has the presentation 
been prepared for? 
Clear labeling: Use headings 
and labels to make it clear what 
each aspect of the mood board 
is. 
Submit a support document (on 
a separate page) with a concept 
statement. 
Hand sketched design ideas: 
This is a must have!! 
Supporting text and descriptive 
words. 
Font families: Specify the use in 
headings, secondary headings 
and body copy. 
PROJECT SPECIFIC 
Typography style: A special way 
in which the suggested fonts will 
be used. 
Shapes, graphic devices and 
icons. 
Colour palettes: Include a suite 
of colours with colour values 
and the hierarchy in which you 
suggest they will be used. 
Photography style 
Original or referenced images: 
You can use images from stock 
libraries, don’t worry about the 
watermark. Be conscious of the 
project budget when making the 
selection. 
Overall look and feel: Soft or 
hard? Grungy or clean? Dark or 
light?
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 18
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 19
VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 20

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VDIS10022 Advanced Graphic Design Studio - Lecture 3 - Selling Ideas

  • 1. VDIS10022 ADVANCED GRAPHIC DESIGN STUDIO Lecturer: Rachel Hawkins VIRTU DESIGN INSTITUTE LECTURE 3:
  • 2. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 2 THIS LECTURE DISCUSSES WAYS IN WHICH YOU, THE GRAPHIC DESIGNER CAN SELL YOUR IDEAS AND CONCEPTS TO CLIENTS THROUGH SUCCESSFUL PITCHING AND MOOD BOARDS. COMMUNICATING A CONCEPT CLEARLY AND EFFICIENTLY TO A CLIENT CAN SAVE HOURS OF DESIGN TIME AND LENGTHY CHANGES. AS A DESIGNER YOU NEED TO MAKE YOUR CLIENT BELIEVE IN THE IDEA AND LOVE THE CONCEPT.
  • 3. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 3 There are several formal definitions for the word ‘PITCH’ from Sports, Music, Camping and Architectural references. So what does it mean in a design sense? Informally, to ‘PITCH’ is to attempt to promote or sell, often in a high-pressure manner. For a Graphic Designer, pitching is the selling or presentation of design ideas and concepts to a client. It may be the presentation of an initial round of designs in response to a carefully considered brief or it may be that you are trying to win the job by presenting the best idea.
  • 4. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 4 THE ART OF SELLING VISUAL IDEAS March, 2002 by Shayne Bowman and Chris Willis http://www.hypergene.net/ideas/sellvis.html One of the most frustrating aspects of being a designer is having a good design — one that you know is really good — and you can’t get the client to buy into it. When this happens, designers blame the client for their stupidity and poor taste. Instead, designers should examine the technique of how the design was sold. Whether it’s a full-scale redesign of a major web site or some brochure-ware for the local workout club, selling a visual idea (a.k.a. “the pitch”) is one of the most difficult hurdles for a designer to overcome. This is largely because designers typically place a higher value on aesthetics instead of reason. But when a design is pitched in purely aesthetic terms, it’s too vulnerable to uninformed criticism and personal preference. If the client says “I don’t like it,” you could be sunk. To successfully sell a visual concept to a client, a designer must use a strategy that turns a subjective argument into an objective one. We’ve found that the following objective arguments will greatly increase your chances of getting a client to say “yes”: DEFINE THE CONCEPT. Prepare for your pitch by writing a design statement — a clear, understandable definition of how your design helps to solve business goals and how it provides a rewarding experience for the customer. Then write an outline of how key design decisions support this statement. Doing this will not only make your pitch more objective, but it also helps you understand the client’s perspective. It also presents the design as “a solution to the problem,” rather than one of personal taste. BE READY TO ANSWER “WHY?” Before the pitch, prepare an explanation for every aesthetic choice of the design — typeface, color, grid, photograph, illustration, etc. — in rational, not emotional, terms. For example, if you are using the font Verdana in a design, you have to give reasons other than “I just like it.” If you use this kind of rationale, then you open the door for a client to use this as well, “I don’t like it.” However, it would be hard to argue against Verdana with this type of explanation: “This font was designed by renowned type designer Matthew Carter for Microsoft specifically for optimum screen readability. It has extra space between characters so they don’t touch. The bolds are strong enough so that you can always tell the difference between bold and roman, yet the bold characters never fill-in...” You may not need to provide this depth of reasoning for every choice, but if the question arises during a pitch, you will have this as ammunition. Providing smart supporting information for a design will increase your credibility and authority in the client’s eye. It also educates the client, who might otherwise evaluate the design from a purely surface perspective. USE SMART COMPARISONS. Few designs are entirely original. Before your design pitch, identify successful design solutions similar to yours. Use them to help give your decisions and methods credibility. You might consider choosing examples that the client particularly admires. This will reinforce to the client that their taste has approval, and likewise reflect a positive light on your design. TRY, TRY AGAIN. If your client doesn’t “get it” after the first meeting, don’t give up. Listen to the client’s criticism of the design, and ask for an opportunity to present a revision. Build a track record of compelling ideas that are substantiated with objective arguments. A history of good thinking can only build a client’s confidence and trust in you. Shayne Bowman and Chris Willis of Hypergene.net, specialize in media product development and presentation design. They write and speak frequently on information & graphic design, creative development and the design process.
  • 5. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 5 HOW TO PITCH A CREATIVE IDEA July 30, 2012 By: John Cofie http://www.agencypost.com/how-to-pitch-a-creative-idea/ Creative industries have constantly been governed by two strong forces that — despite sharing the same dreams for the future of the artistic sector — constantly seem to be challenging each other’s objectives and work styles. The creative versus the account in advertising, the manager versus the artist in music or fine arts and the producer versus the director in film. Although fighting for the same objectives, they seem to follow different paths towards fame and fortune. However, in an era of entrepreneurialism and DIY where person-to-person is slowly replacing B2B, creative ideas quite often have to be presented to potential clients by the creatives themselves. The move from the artistic process to the selling of a “product” that could potentially become a valuable addition to any portfolio is not as easy as it may seem. Apart from the obvious passion and dedication that each creator has towards his creation, there is a long set of other factors that need to be taken into account to ensure the work stands out from the crowd and matches the client’s demands perfectly. I recently considered the challenges graphic designers have to face when they are both the creative and the managerial departments of their business. Discussing with Keith White — founder and creative director of Tourist, a London-based design and branding agency— we thought about creating a short list with the steps that should usually be followed when pitching a creative idea. THE BRIEF There should always be a brief! Even if the client hasn’t supplied one, it is always good to get the beginnings of a project down on paper. A brief will define what the client wants to achieve and what the creative should be aiming for. If the client hasn’t written a brief, write it yourself and feed it back. This gets the project off on the right foot and encourages a dialogue between you and the client. Also, don’t be afraid to challenge a brief and ask any questions you might have. This not only helps clarify both parties’ demands and objectives, but also ensures a balanced and open process. CREATIVE ITERATIVE PROCESS The creative process is hard to define and there really isn’t one formula to this. The overriding thing Keith White does when he gets a brief is to read it over and over and — even midway through a project — keep referring to it. It sounds simple, but it really helps you focus on the requirements of the job. Sometimes what you don’t necessarily ‘see’ to begin with, you might pick up after re-reading it a few times. It could also trigger new ideas and act as a source of inspiration. White’s agency, Tourist, typically works through these five phases: Discovery and Insight phase in which they collect material by researching a brand/project and crucially identify what the outcomes are for both the client and its audience. Strategy, Ideas and Planning means converting your research into ideas. How relevant are they? Can they be realised? Is there a budget? Third phase is the creative Visualisation and Design phase. It is during this time that the idea is brought to life — even if it is a schematic representation of the final piece of work. At Tourist, ideas are put in front of as many people as possible in the studio. Then, the work will continually be critiqued and the concepts will be pushed until we are confident we have a strong selection of ideas for presentation. It is also important that during this phase the client is aware and enthusiastic about where the project is going. The next phase is Project Completion. The final phase is as important as the first: You must measure your results and show the client ROI, learn from them and gather information for future activity.
  • 6. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 6 WHAT’S THE BIG IDEA? Of course it is great to have an idea to hang everything on, but it can be subtle too. Creative is a matter of relevance, depending on the client and the brief. Sometimes the idea can be in the technique — the way something is folded, printed or produced. Technology can shape a creative solution, too. An idea can be as simple as a clever piece of text or creating a distinct tone of voice for a brand. For White, if a building, product or service isn’t very good, no amount of good design or conceptual thinking can ever dress it up perfectly. THE TARGET AUDIENCE The audience plays a crucial part in the creative and pitching process. The audience or end-user has to be considered all the way through a project if an idea is to work. It is not good enough for a product, service or building to engage with its target audience. A new building or any striking piece of architecture will only work and do itself justice if an architect has considered how people intend to use it and move around it. It is exactly the same when designing a website, brochure or album sleeve. PITCH TEAM Depending on the meeting and the numbers from the client side, two to five people should be present during a pitch. Ideally, it should be a selection of people who complement each other. At Tourist, the creative director can talk about ideas and the company’s folio, and a project manager can discuss potential challenges of a job or areas that might need careful consideration or planning. It is all down to experience. If the project is digital or web-based, then a technical consultant will be present. Sometimes, even partner agencies or organizations that have specialist skills such as data analysis, A/B split and multivariate testing for websites are invited to support the ideas. REHEARSALS They should be done as often as required. It also helps to have written down a list of keywords that prompt you to talk about the most important aspects of your proposal. After a few presentations you will probably create sentence patterns and strings of words that best articulate your work. PRESENTATION STYLE I once heard someone say that whenever you talk about your work you should remove the personal from the equation. White is not entirely sure this is right. A bit of personality is always good — especially if you have an enthusiasm for your work. However, there is a balance. A measured style might make the client keener to accept your concepts and advice. ENGAGING THE AUDIENCE DURING THE PRESENTATION Sometimes it is good to just listen and allow the client to speak. White really enjoys pitches and presentations that end up turning into creative discussions — or two-way conversations. You want to stimulate and get a reaction. Once the ice has been broken, the atmosphere can become more relaxed and informal. The Tourist team has had many meetings that started out as pitches or presentations, but ended up turning into a workshop. These are the ones they enjoy the most. They can be extremely productive and the client always gets more out of them. RATIONALITY VS. EMOTION I think it would be wrong to rule one over the other — White thinks enthusiasm will always put you in a great position to win a project. As long as it’s relevant and genuine, the client will feed off it. THE WRAP Asking the client for a timescale and for some feedback on the meeting is a good way to wrap up a presentation. Also tease out when you’re likely to hear back on whether or not you’ve got the job. Of course winning a pitch is great, but even if you’ve just missed out on the work, constructive feedback is always welcome and will help you incredibly in the future. Recently there’s been a lot written about pitching and the merits of buying and commissioning design. Most of what I read argues the process is not only bad for clients and bad for business, but bad practice, too. But that’s another discussion, and one we should have soon. See more at: http://www.agencypost. com/how-to-pitch-a-creative-idea/#sthash. ItvwsXB6.dpuf
  • 7. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 7 PITCH PERFECT: THE DOS AND DON’TS OF CRAFTING A SUCCESSFUL PITCH April 22, 2013 Will van Wyngaarden | blur Group http://www.blurgroup.com/blogs/group/pitch-perfect-the-dos- and-donts-of-crafting-a-succesful-pitch/ When you read hundreds of pitches every week, it just makes your day to find one that has absolutely nailed the brief! At Blur Group our Exchange Support desk spends a huge amount of time poring over pitches, so they’re well placed to help you create the perfect pitch and have kindly taken the time to put together this list of dos and don’ts. Whether you’re new to pitching for projects or an old hand, it always pays to take a look at your pitches and to improve them in any way you can. There are some key elements that turn a great pitch into a brilliant one. Your aim when you construct your pitch is to get your work before the eyes of the customer and to impress them enough to select you for their project. Your window of opportunity is a few pages of a pdf document, and your success depends on how effectively you can use that space to showcase your experience and skill. So to maximize your chances of pitching successfully for a project (and to give us that buzz when we discover a superb pitch), we’ve compiled this handy list of Dos and Don’ts – read on and set your feet on the path to constructing the perfect pitch. DOS Take a Look at Examples of Other Pitches for Similar Projects If you’re pitching for the first time, check out these examples of stellar pitches to get an idea of what to aim for. Be the Answer They’re Looking For (ie. Pitch Specifically for the Project Advertised) Read the brief description and answer it. Always tailor the pitch so you are talking specifically to that customer, about their project, about their industry and how you will get them the deliverables they are looking for. Showing your understanding of their industry, product, market will make you and your pitch relevant to them and make you stand out. Be Clear in the Pitch You need to make sure that you’re very clear about what you are offering the customer, i.e. how many press releases, how many revisions, etc. Show off a Little! OR A LOT Introduce yourself and your team, if you have one. Impress the customer with your experience and skills and start the process of building a rapport. Tell them who your customers are. Give real case studies or work examples in your pitch, and they’re not directly relevant to the project then a brief description can help show what skills you used on the previous ones that you can bring to the customer’s project. Prove Your Skills ‘A picture is worth a thousand words’, right? Showcase previous examples of your work and the thinking behind it, and illustrate them with screenshots or other visuals that demonstrate your expertise. Make sure it’s also work that’s relevant to the current project. Include Administrative Details Include a pricing schedule. In order to be shortlisted your pitch pdf document must feature a budget. When you calculate the budget, integrate the blur margin in your costs and don’t list it separately. You also need to include a timeline of project tasks in the document. Make it Eye-Catching! Use graphics wherever possible. If you can express something in an aesthetic way it has more of an impact on the customer, so jazz up your pages with an element of design, and use infographic visuals to express ideas wherever possible. DON’TS Use a Letter Format A pitch is not a letter of introduction, and it definitely shouldn’t look like a
  • 8. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 8 Word document, nor should it read like a CV. Think of a presentation or slide show instead – something that grabs the viewer visually and imaginatively! Tell Them What They Already Know Don’t waste any space copying the project objectives or deliverables from the brief description. The customer already knows what they want – after all they wrote the project brief in the first place. It can be the kiss of death right up front and remove any chances you had of winning the project. Take Shortcuts with Your Visuals Don’t let your pitch lack polish by using low-res or out-of-proportion images. Replace any pixelated, grainy or stretched images with professional, high-res images that build your credentials and strengthen your image to the customer. You wouldn’t turn up to a meeting with your shirt untucked or your hair uncombed, and as your pitch is the face you present to the customer, it should show the same degree of care and presentation. Put in Your Personal Contact Details We only shortlist projects that don’t include personal contact information. All initial contact occurs via blur Group. When the expert is selected we will set up an introduction between the experts and customer. Make sure we know who you are and can contact you without personal information. Forget to Dot the I’s and Cross the T’s It can be devastating to your chances to misspell the company’s name, miss a grammar glitch or even add needless apostrophes. Badly punctuated sentences and spelling errors will see your odds of winning nosedive. Sound Like a Textbook The briefs on the Global Services Exchange are usually submitted by marketing professionals, so they aren’t looking for a lesson in marketing 101. Try to offer information in your pitch that’s relevant to their project, rather than a generic lecture on the three stages of marketing or branding etc. Go off the Point You will dent your chances by offering something they are not asking for. Initiative is always admirable, but make sure you don’t go off scope as the customer has briefed with a need, and they want someone who responds to that need. Forget to Put in a Budget The customer has provided a guide budget; respond to it. If you think it needs to be higher say why. If its too high suggest a lower one. Don’t do the ‘select me and we’ll talk about the budget later’. Thats not how blur works and customers might be willing to talk budget details after selecting you but they won’t select you without a budget to start from.
  • 9. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 9 Concept: In a simple and clear way, describe the concept of the project that you wish to develop. Solution: Describe what the solution is that your project will provide (the solution can be provided to answer a void in the industry, the community, or the company that you are pitching to). Goals: Describe the goals of your project (the solution can also be a part of it). How: How do you plan to achieve your goals? (By a using a specific design, by appealing to a specific community, by creating a unique user experience, etc) Original Content: What is the original content of your project? Essentially outline the narrative behind your project and what makes it unique Market Research: Is there a similar project to yours out there? How is your project more appealing? Explain and show examples. User Experience: Describe in detail how people would use/ experience the design What is the user journey, what is the first thing that the users see, and what is their likely emotional response. Mockups: This is the stage of transforming your concept into colourful tactile appealing physical designs. It could be 2D or 3D mockups that help the client to visualise the finished product. Perhaps it is just the inclusion of fabric/textural samples. Strong Visuals! Visually appealing graphics will leave a place for imagination and provide credibility to your idea. Clarity: Clients want to see a clear and succinct explanation to back your ideas and make them believe your solution is the one for them. Budget: Provide a guide budget and give explanation as to why it is as it is. Give options and show the premium options as well as where the client can make savings. Be transparent about projecting the project costs because clients don’t like expensive surprises. Timeline: Every client has a deadline and it is important to set expectations for the completion of the design phase and fulfillment of the design. Don’t over promise, give realistic time frames. Make it Eye-Catching! Use graphics wherever possible. If you can express something in an aesthetic way it has more of an impact on the customer, so jazz up your pages with an element of design, and use infographic visuals to express ideas wherever possible. A design pitch should include all the content and visual cues necessary to accurately and thoroughly explain a concept and design/project plan to the client. You want them to fall in love with your ideas. It is important to never send a design without conceptual explanation as it could be lost on the client. It needs to look great, sound great and be original – from description to visual imagery and PITCH CHECKLIST
  • 10. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 10 PROTECT YOUR IP As with all things in life, the designer needs to protect their ideas and Intellectual Property (IP). Designers need to be cautious about working for free and presenting ideas that could be taken without the due payment while credit is given to another designer/group. This is why both IP AUSTRALIA and the DESIGN INSTITUTE OF AUSTRALIA (DIA) both frown upon ‘pitching to get a job’. Access the support documents from these institutions in the Resource Folder. See pages 9, 18 & 19 of the IP Australia, Protect Your Creative document. The DIA document includes a handy Free Pitching Matrix including a chart that outlines the ways in which the services of designers are acquired and the issues of free pitching associated with each. The Voice of Professional Design DIA’s No Free Pitching Policy Free pitching is a term used to describe the supply of design services without payment. Free pitching may be initiated by a customer who requests the provision of free services, or it may be initiated by a designer who provides free services in the hopes of later payment. Free pitching is condemned by professional design organisations around the world. Free pitching undermines the value of design services and destroys the professional standing of designers. Free pitching has many forms On the client side there are many ways, both obvious and disguised, in which designers are encouraged to provide their skills for free. In general a professional designer should avoid providing their skills for free except in genuine cases of charity or in competitions where there is no intent to avoid the purchase of professional services. On the designer side designers initiating free pitching as a marketing method is a very messy area. It is a continuum that ranges from the blatant to the apparently innocuous. It includes actions such as deliberately trying to displace existing professional relationships by providing free design, the provision of design concepts within a tender or a request for quotation, participating in a design ‘competition’ to ‘win’ a public project, and handing over brain-storming sketches at an initial client meeting to select a design consultant. It would be a rare designer who could say that they had a completely clean slate. Free pitching is stealing your time A further complexity is the existence of well-established traditions such as public competitions in the field of architecture for major public works. And the agency pitches that are a media cliché in the advertising industry. Precedents such as these make it very difficult for a professional body to establish a clear rule. The DIA’s Practice Note PN008 Free Pitching and Design Competitions includes guidelines for running design competitions to avoid situations that take advantage of designers. The DIA has been successful on many occasions in having competition conditions changed to provide fairer treatment of designers. Young designers trying to carve a niche in a market with well established players face strong temptations to free pitch. The best advice is to think clearly about the extent to which you are undermining your ability to sell your services in future dealings with the customer and the degree to which you are destroying your professional credibility. Spending the same time and resources on an existing client relationship or the broad search for clients prepared to engage you on the strength of your folio is likely to yield more certain returns. Professional designers lead by example The onus is on experienced designers to lead by example. They have the folios and commercial experience to avoid free pitching. They are more likely to be in a position to explain to a customer why they don’t provide services for free and why it is likely to result in a poor commercial outcome for the project. The following chart has been prepared to help you visualise whether you are dealing with a free pitching issue. Page 1 Pr otect your c r eative A guide to Intellectual Property for Australia’s Graphic Designers Including multimedia, photography, advertising, animation, illustration, copywriting and paper merchanting Robust intellectual property rights delivered efficiently Patents trade Marks designs Plant Breeder’s rights
  • 11. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 11 PRESENTING YOUR INITIAL IDEAS THROUGH MOOD BOARDS Mood boarding is a technique used by several creative fields to show visual interpretation of a design direction. They can help to develop early ideas of what the client is aiming for with a particular project or concept, it’s a collage of images, sketches, text, textures, fonts, shapes, colours, icons plus more, (the list is endless), offering visual direction. Things that can be explored in the mood board include photography style, color palettes, typography, patterns, and the overall look and feel. Soft or hard? Grungy or clean? Dark or light? A rough collage of colors, textures and pictures is all it takes to evoke a specific style or feeling. As a graphic designer, mood boards can be useful as a visual aid and form of inspiration. They can help set a visual tone for the client. If the client isn’t happy with a board, or elements of the board you can change that instead of recreating the entire design from scratch, which means precious productivity isn’t hindered when the design process begins. WHERE TO START? Start with the creative brief outlining the client’s requirements. At this stage, you should have completed research into the company/brand background, their target audience, any distinguishing characteristics, tone and keywords. Make sure to include ideas for colours, shapes, patterns and textures along with any indication of what fonts i think would suit the project. HOW DO I PRESENT IT? Prepare your client by explaining how the mood board fits into your process. Tell them what you hope to get out of the review and let them know that any and all feedback is welcomed at this point. When you are presenting, clue your client in to the inspiration behind each of your boards. Your starter list of adjectives is helpful here. Remind them that nothing on the boards is set in stone and that they are simply a tool used to focus the design process. You will find that in most cases a client will know which mood board feels right to them within seconds. If they need to see a few additional options, making revisions at this stage is quick and painless.
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  • 13. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 13 HOW TO CREATE MOOD BOARDS: 20 PRO TIPS Aug 28, 2014 Paul Wyatt and Tom May http://www.creativebloq.com/graphic-design/mood-boards- 812470 Mood boards can be a great way to convey your design idea, win pitches and get an early sign-off. Here we explore mood boards - what they are, how can they help, and how you make one. Mood boards are a great option when trying to convey a design idea, moods, feelings and fluffy stuff like that are hard to communicate. Mood boards help others to ‘get inside our heads’ in order to convey a thematic setting for a design or to explain function in piece of work. That said, mood boards can be a pain to create, with many hours spent trawling image galleries, websites, books and magazines looking for that perfect image to sum up your intended feel for the work at hand. So here are a collection of tips to help make your mood board making more effective - and double your chances of winning that pitch! GATHERING INSPIRATION 01. Look beyond the digital world When putting together mood boards, it’s easy (and therefore tempting) to just use Google Images. But just because you’re working on a digital product, don’t just look for digital-based inspiration. For example, whilst working on the ITV news website, digital innovators Made by Many looked at copies of the veteran Picture Post magazine in order to express how powerful and effective an image plus a caption can be for telling a news story. Real world inspiration such as this can be a very powerful ‘convincer’ when putting together a board for a client. It is also important to make sure you use all original imagery or properly reference material taken from sources you don’t have copyrights to. 02. Take pictures when you’re out Real world inspirations are all around us. So use the camera on your phone to take pictures of everything you see that inspires you - whether that be a bird in flight, a great use of typography on a sign, or the brickwork on a building. They don’t have to be great photos in the traditional sense - it’s all about capturing thoughts, impressions, themes and feelings. CREATING THE MOOD BOARD 03. The basic concept What you leave out is as important as what you choose. Have you ever had the misfortune of going to a gallery exhibition and it just not doing anything for you? You weren’t ‘touched’ by the exhibition or ‘moved’ by what was on show – and other similar emotive profusions. It’s very easy to shove a load of stuff together and call it an exhibition; it’s an absolute talent to curate threads and synergies between works and call it an exhibition. When putting together mood boards, think of yourself as a curator rather than a collector, and try to have meaning and threads from one image to the next. It makes for easier interpretation. 04. Choose the right format Find out at the outset whether your mood board is going to be presented in person or emailed to the client. The answer will decide whether you produce an offline or online mood board. The distinction is not trivial: the two formats demand very different approaches. An offline mood board will generally be looser in style and require the extra kick and emotive spark that comes from it being presented to a client. An online mood board should be tighter and will generally need to work harder to convey a theme or style. Don’t be afraid to work offline and then scan some of the visuals in for incorporation. A hand made touch can be the element that gets your idea over the line. 05. Build things up around a large image Whether it’s being electronic or physical, the layout of your mood board needs to give prominence to key theme images, then surround
  • 14. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 14 these with smaller supporting images that enhance the theme. Again, it’s a subliminal trick. When someone looks at a large image on your board in their heads they’ll have questions about it - which they’ll quickly scan the rest of the board to find answers for. If you place smaller supporting images around the larger image they should do this job for you by clarifying the messaging given in the larger one. You will also need to include specifics about font types and colourways. 06. Get tactile When making a physical mood board, don’t be afraid to get, well, physical. Traditionally mood boards are made from foam board and cutting this stuff up with a scalpel and spray mounting cut-out images onto it can be a pain, especially if you’re not dexterous with a blade. But it’s extremely effective as a presentation tool. The tactile nature of cut-out images glued onto boards enhances the emotiveness of what’s being explained. Feel free to use mediums you are comfortable with like double-sided tape. It may seem like a ridiculously old fashioned thing to do, but perception-wise it’s a real ace up your sleeve as a designer. Just be careful with your fingers on that blade... HOW TO PITCH MOOD BOARDS 07. Show your mood board early Generally mood boards are considered to be separate to pitch or presentation work; they stand alone to show mood and tone. This is standard practice, but consider instead making them part of your pitch or presentation. Remember, you’re trying to use subliminal visual tricks to make a client ‘get it’. Mix your mood board in with the presentation - rather than having it as a separate item. A quality mood board can assist and be effective in communicating to the client. 08. Save the surprise It’s important to make sure that a well-meaning project manager doesn’t email an offline mood board ahead of the presentation ‘so they know what we’re presenting’. For an offline mood board it’s far better to let it all sink in to the client’s mind as you showcase it, rather than come armed with lots of questions before you even start. 09. Get involved in the pitch If your mood board is being presented to the client, try to be involved yourself. It makes no sense to have something which originated in your head being communicated by someone else, because that way meaning can become muddled in a Chinese whispers-type mess. On the same note, make sure you present the client with a conceptual statement to back the mood board for clarity. 10. Keep things loose Locking an idea or a style down in a mood board can be detrimental, as the client will feel shoehorned into going with a particular style. Keep everything a little loose and don’t make everything look too finalised. If you’re using preview images from image libraries don’t worry about the watermarking on them - it all adds up to a ‘hey look, we can change this - these are ideas’ feel to the board. 11. Watch the audience’s faces When you’re presenting an offline mood board, watch the faces of those you’re showing it to. Ignore any verbal client ‘oohs and ahhs’ but instead watch their facial and emotive reactions as they look around the board. This will give you a much more honest take on whether the board is doing its job and if they’re reacting well or badly to what you’re showing them. You have to put these people ‘in your mood’ so ignore their mutterings and watch their emotive reactions. GENERAL POINTERS 12. Hone your mood board skills Brand gurus Landor Associates use a form of mood board to showcase themselves to other members of the team. Formed of nine images in a 3x3 grid, it gives their fellow work colleagues an insight into what that person is like; their interests, loves, passions, cares and worries. If you ever want to test out your mood boarding skills - the ultimate challenge at making mood boards - try this out and showcase it to your colleagues. 13. Text it up Don’t ignore the power of a few isolated words on a board. They’re fantastic show-stoppers and give your viewer pause for thought as they have to mentally read what’s in front of them. Big, bold words juxtaposed together work very well at creating drama, tone and meaning for any project. 14. Make the theme obvious Obscure references can be fun but try to have a number of relatable items or ‘touch points’ featured in your mood board. You want to let others in, so being deliberately obtuse will earn you no points at all. It’s much harder to be clear and use imagery to sell your vision than hiding behind a pile of incomprehensible references just to fill the board out with. But it’s worth the effort to do so. 15. Aim to spark an emotional response Think a little bit left of centre if you’re
  • 15. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 15 presenting a mood board to a client. What would give them a genuine emotive response to? Real word objects are good for this. If you were inspired by the beach, bring in a shell. If your eureka moment happened on the bus, bring in the ticket. This type of thing intrigues people’s brains and gains that all-important emotive reaction. 16. Don’t make presumptions Assumption and presumption making can be the difference between a successful mood board and one that’s dismissed as being too cerebral. There’s a danger of expecting too much of the audience - that they’ll ‘know what you mean’. Chances are they won’t. So if it takes a few more references, images or textures to get what’s inside your head into a client’s then add them in. 17. Test your mood board Finally, don’t forget to test out your boards before you send them off. Remember, it’s not a game of Pictionary, so if your testing audience have to ask too many times what an image means or why it’s there, then it probably shouldn’t be there in the first place. 18. Have fun! The whole process of creating mood boards should be fun - a refreshing break from the often tedious tasks of the jobbing designer. If you’re not having fun then it’s a sure sign you’re going about things the wrong way... USES FOR MOOD BOARDS 19. Use mood boards to brief designers Following on from the previous point, mood boards are a good way to brief a creative. Don’t be afraid to go into detail. If you are working as a Creative Director or have junior designers working underneath you, the mood board is a great way to brief them on the job. THE FINISHED CHARACTERS 20. Use mood boards to speed up client signoff Mood boards shouldn’t just be for pitches. Consider preparing mood boards to show other similarly themed projects, websites or functions before creating polished visuals. ‘I’ll know it when I see it’ is a phrase most of us are familiar with. But to hear this when finished artwork comes back from a client is gutting, signifying that it’s back to square one. Using mood boards at different stages of the process can help you avoid this happening.
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  • 17. VIRTU DESIGN INSTITUTE: ADVANCED GRAPHIC DESIGN STUDIO - VDIS10022 17 MOOD BOARD: MUST HAVES This page lists the absolute must haves to be included on any mood board being presented to a client. Some are of course flexible depending on the nature of the job however a selection of them should be used as appropriate. MUST HAVES Project name/title Company Name: Include the name of the design organisation who has prepared the mood board. Client Name: Who has the presentation been prepared for? Clear labeling: Use headings and labels to make it clear what each aspect of the mood board is. Submit a support document (on a separate page) with a concept statement. Hand sketched design ideas: This is a must have!! Supporting text and descriptive words. Font families: Specify the use in headings, secondary headings and body copy. PROJECT SPECIFIC Typography style: A special way in which the suggested fonts will be used. Shapes, graphic devices and icons. Colour palettes: Include a suite of colours with colour values and the hierarchy in which you suggest they will be used. Photography style Original or referenced images: You can use images from stock libraries, don’t worry about the watermark. Be conscious of the project budget when making the selection. Overall look and feel: Soft or hard? Grungy or clean? Dark or light?
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