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© 2013 Opus Research, Inc.
Voice Biometrics Conference – San Francisco
1
Voice Biometrics Conference
San Francisco
“The Big Picture Keeps Getting Bigger”
By Dan Miller
Senior Analyst & Founder
Opus Research
© 2013 Opus Research, Inc.
Sign of Maturity
2
Voice Biometrics Conference
San Francisco
Moving up
Gartner’s
“Slope of
Enlightenment”
“Hype Cycle for
Emerging
Technologies” (2012)
© 2013 Opus Research, Inc.
Rising Awareness
3
Voice Biometrics Conference
San Francisco
n  Highly regarded
Ø  Preferred over PINs
Ø  Called “strong and
convenient”
Ø  Users ready for change
n  Lightly used
Ø  Only 11% have used it
Ø  Poised to grow with
mobile apps
© 2013 Opus Research, Inc.
Enrollee Census & Forecast 1,000s
4
Voice Biometrics Conference
San Francisco
n  Accelerants
Ø  Proving it can scale
Ø  FinServ and Telcom
Ø  eGovernment
(soon)
n  Multipliers
Ø  Passive enrollments
Ø  Black lists
Ø  Embedded
© 2013 Opus Research, Inc.
Revenues will follow
5
Voice Biometrics Conference
San Francisco
n  Licenses
Ø  Per server
Ø  Per protected user
Ø  Per device
n  Activity-based
Ø  Per auth
Ø  Minutes of use
n  Professional
Services
© 2013 Opus Research, Inc.
Themes of VBC-San Francisco
n  Solutions to real problems
Ø  Password replacement
Ø  Fraud detection and loss prevention
Ø  Mobile security and personalization
n  Applying relevant business rules
Ø  Risk aware
Ø  “Passive” and in back office
n  Concentrating on customer experience
Ø  Customer care
Ø  Enterprise mobile strategies
Ø  Connected home, auto
6
Voice Biometrics Conference
San Francisco
© 2013 Opus Research, Inc.
How you can participate
n  Don’t be shy
Ø  Ask questions
Ø  Take advantage of networking
Ø  Share your experiences
n  Build the vision
Ø  Multi-factor authentication
Ø  Simple, secure interactions and
transactions
Ø  Passive fraud prevention
7
Voice Biometrics Conference
San Francisco
© 2013 Opus Research, Inc.
Thanks
8
Voice Biometrics Conference
San Francisco
Dan Miller
dmiller@opusresearch.net

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Voice Biometrics: The Big Picture Gets Bigger

  • 1. © 2013 Opus Research, Inc. Voice Biometrics Conference – San Francisco 1 Voice Biometrics Conference San Francisco “The Big Picture Keeps Getting Bigger” By Dan Miller Senior Analyst & Founder Opus Research
  • 2. © 2013 Opus Research, Inc. Sign of Maturity 2 Voice Biometrics Conference San Francisco Moving up Gartner’s “Slope of Enlightenment” “Hype Cycle for Emerging Technologies” (2012)
  • 3. © 2013 Opus Research, Inc. Rising Awareness 3 Voice Biometrics Conference San Francisco n  Highly regarded Ø  Preferred over PINs Ø  Called “strong and convenient” Ø  Users ready for change n  Lightly used Ø  Only 11% have used it Ø  Poised to grow with mobile apps
  • 4. © 2013 Opus Research, Inc. Enrollee Census & Forecast 1,000s 4 Voice Biometrics Conference San Francisco n  Accelerants Ø  Proving it can scale Ø  FinServ and Telcom Ø  eGovernment (soon) n  Multipliers Ø  Passive enrollments Ø  Black lists Ø  Embedded
  • 5. © 2013 Opus Research, Inc. Revenues will follow 5 Voice Biometrics Conference San Francisco n  Licenses Ø  Per server Ø  Per protected user Ø  Per device n  Activity-based Ø  Per auth Ø  Minutes of use n  Professional Services
  • 6. © 2013 Opus Research, Inc. Themes of VBC-San Francisco n  Solutions to real problems Ø  Password replacement Ø  Fraud detection and loss prevention Ø  Mobile security and personalization n  Applying relevant business rules Ø  Risk aware Ø  “Passive” and in back office n  Concentrating on customer experience Ø  Customer care Ø  Enterprise mobile strategies Ø  Connected home, auto 6 Voice Biometrics Conference San Francisco
  • 7. © 2013 Opus Research, Inc. How you can participate n  Don’t be shy Ø  Ask questions Ø  Take advantage of networking Ø  Share your experiences n  Build the vision Ø  Multi-factor authentication Ø  Simple, secure interactions and transactions Ø  Passive fraud prevention 7 Voice Biometrics Conference San Francisco
  • 8. © 2013 Opus Research, Inc. Thanks 8 Voice Biometrics Conference San Francisco Dan Miller dmiller@opusresearch.net