Your existing voice recording infrastructure and metadata can be used in the battle against fraud and to protect your contact center. NICE Systems will show you how existing call recording, call monitoring and analytic fabrics can be leveraged to build the voice prints that become the foundation for voice-based authentication and fraudster detection, as well as how to operationalize voice biometrics to achieve real business value and a compelling ROI. -- Elad Hoffman, Real Time Authentication Solution Manager, NICE Systems
I have been researching DHS Co-ops for the past three years and have built strong compliance based research knowledge pertaining to identity theft, biometrics and Cyber Security.
In the work from home era, we all realized how important it is to digitize our important documents and what a lifesaver digital signatures are. With everything now getting electronically stored, electronic signatures and documentation are slowly replacing the paper-based system. That means we must now get ready to expand our digital storage plans rather than buying new filing cabinets...
AgriConnect uses voice and data technology to help agribusinesses reduce costs and expand
productivity by automating the collection and dispersal of information across their supply chain
I have been researching DHS Co-ops for the past three years and have built strong compliance based research knowledge pertaining to identity theft, biometrics and Cyber Security.
In the work from home era, we all realized how important it is to digitize our important documents and what a lifesaver digital signatures are. With everything now getting electronically stored, electronic signatures and documentation are slowly replacing the paper-based system. That means we must now get ready to expand our digital storage plans rather than buying new filing cabinets...
AgriConnect uses voice and data technology to help agribusinesses reduce costs and expand
productivity by automating the collection and dispersal of information across their supply chain
Reduce Friction and Risk with Device AuthenticationTransUnion
To view the recorded presentation, click here: https://www.iovation.com/resources/webinars/reduce-friction-and-risk-with-device-authentication
Device-based authentication uses your customers’ own devices to verify their identity. This protects your business from identity and payment fraud schemes that lead to account takeover. It also works without adding customer friction, creating a better overall customer experience.
iovation’s authentication technology uses strong device recognition independent of cookies, across desktop and mobile devices. It can be applied at login or any point your customer interacts with your online business.
xyzmo’s enterprise digital signature platform allows contracts, agreements, NDAs, forms, or any document that requires a signature to be signed electronically on signature pads, payment terminals, the iPad, Android devices, with digital certificates or online via ‘click-to-sign’.
Authentifusion: Clarifying the Future of User AuthenticationKelly Colbert
In January, PwC’s The Global State of Information Security declared its top 8 goals for 2016. Among these it asserted CISOs need to focus on “Replacing passwords with advanced authentication.” With terms like advanced authentication being thrown into a mix that already includes adaptive, contextual, behavioral, risk-based, multifactor and dozens more, it’s easy to give up and let confusion reign over the authentication space. And the idea of replacing passwords altogether? Is that even possible?
In this on demand webinar, iovation’s Michael Thelander will clarify the authentication landscape and make sense of a rapidly evolving field that brings together the needs of both information security and fraud prevention teams.
You’ll learn:
* What analysts like PwC mean by “advanced security,” and what it might provide
* Some ways password-less authentication might be achieved at scale
* How different technologies might be combined to bring to the nirvana state of “continuous authentication”
This is a ppt on mobile cloning which is an emerging technology.This technology is being used widely these days,and also this
technology offers great help towards data replication and cloning device to device data.. which performs fucntions exactly same as the other device
So some of the features of mobile communication make it an target for criminals.many people are not concerned with that wrong use of a phone.basically today mobile have big threat of cloning.
Identity, Authentication, and Programmable Telecoms SessionAlan Quayle
Pierre Demarche, VP Product and Marketing, TeleSign
Session is divided into 3 parts, based on use cases:
Registration fraud. Identifying fake users, preventing bulk account creation, etc.
ATO (Account TakeOver). Preventing ATO fraud through phone hijacking attacks like SIM Swap, Porting attacks, call forwarding, etc.
IRSF (International Revenue Sharing Fraud) attacks on enterprises. Registration to SIP trunking.
While mobile cloning is an emerging threat for Indian subscribers, it has been happening in other telecom markets since the 1990s, though mostly with regard to CDMA phones. Pleas in an US District Court in 1997 effectively ended West Texas authorities' first case of `phone cloning.' Authorities in the case estimated the loss at $3,000 to $4,000 for each number used. Southwestern Bell claims wireless fraud costs the industry $650 million each year in the US. Some federal agents in the US have called phone cloning an especially `popular' crime because it is hard to trace. Back home, police officers say the Yasin case is just the tip of the iceberg and have asked operators to improve their technology. But the operators claim they can't do much for now. "It's like stealing cars or duplicating credit card numbers. The service providers cannot do much except keep track of the billing pattern of the users. But since the billing cycle is monthly, the damage is done by the time we can detect the mischief," says a Reliance executive. Qualcomm, which develops CDMA technology globally, says each instance of mobile hacking is different and therefore there is very little an operator can do to prevent hacking. "It's like a virus hitting the computer. Each software used to hack into the network is different, so operators can only keep upgrading their security firewall as and when the hackers strike," says a Qualcomm executive.
Voice Biometrics: The Big Picture Gets Biggerderektop
From Voice Biometrics Conference San Francisco (May 8-9, 2013): Opening remarks from Dan Miller (Senior Analyst, Opus Research) taking stock of the past, present and future of voice biometric-based technology and markets.
Reduce Friction and Risk with Device AuthenticationTransUnion
To view the recorded presentation, click here: https://www.iovation.com/resources/webinars/reduce-friction-and-risk-with-device-authentication
Device-based authentication uses your customers’ own devices to verify their identity. This protects your business from identity and payment fraud schemes that lead to account takeover. It also works without adding customer friction, creating a better overall customer experience.
iovation’s authentication technology uses strong device recognition independent of cookies, across desktop and mobile devices. It can be applied at login or any point your customer interacts with your online business.
xyzmo’s enterprise digital signature platform allows contracts, agreements, NDAs, forms, or any document that requires a signature to be signed electronically on signature pads, payment terminals, the iPad, Android devices, with digital certificates or online via ‘click-to-sign’.
Authentifusion: Clarifying the Future of User AuthenticationKelly Colbert
In January, PwC’s The Global State of Information Security declared its top 8 goals for 2016. Among these it asserted CISOs need to focus on “Replacing passwords with advanced authentication.” With terms like advanced authentication being thrown into a mix that already includes adaptive, contextual, behavioral, risk-based, multifactor and dozens more, it’s easy to give up and let confusion reign over the authentication space. And the idea of replacing passwords altogether? Is that even possible?
In this on demand webinar, iovation’s Michael Thelander will clarify the authentication landscape and make sense of a rapidly evolving field that brings together the needs of both information security and fraud prevention teams.
You’ll learn:
* What analysts like PwC mean by “advanced security,” and what it might provide
* Some ways password-less authentication might be achieved at scale
* How different technologies might be combined to bring to the nirvana state of “continuous authentication”
This is a ppt on mobile cloning which is an emerging technology.This technology is being used widely these days,and also this
technology offers great help towards data replication and cloning device to device data.. which performs fucntions exactly same as the other device
So some of the features of mobile communication make it an target for criminals.many people are not concerned with that wrong use of a phone.basically today mobile have big threat of cloning.
Identity, Authentication, and Programmable Telecoms SessionAlan Quayle
Pierre Demarche, VP Product and Marketing, TeleSign
Session is divided into 3 parts, based on use cases:
Registration fraud. Identifying fake users, preventing bulk account creation, etc.
ATO (Account TakeOver). Preventing ATO fraud through phone hijacking attacks like SIM Swap, Porting attacks, call forwarding, etc.
IRSF (International Revenue Sharing Fraud) attacks on enterprises. Registration to SIP trunking.
While mobile cloning is an emerging threat for Indian subscribers, it has been happening in other telecom markets since the 1990s, though mostly with regard to CDMA phones. Pleas in an US District Court in 1997 effectively ended West Texas authorities' first case of `phone cloning.' Authorities in the case estimated the loss at $3,000 to $4,000 for each number used. Southwestern Bell claims wireless fraud costs the industry $650 million each year in the US. Some federal agents in the US have called phone cloning an especially `popular' crime because it is hard to trace. Back home, police officers say the Yasin case is just the tip of the iceberg and have asked operators to improve their technology. But the operators claim they can't do much for now. "It's like stealing cars or duplicating credit card numbers. The service providers cannot do much except keep track of the billing pattern of the users. But since the billing cycle is monthly, the damage is done by the time we can detect the mischief," says a Reliance executive. Qualcomm, which develops CDMA technology globally, says each instance of mobile hacking is different and therefore there is very little an operator can do to prevent hacking. "It's like a virus hitting the computer. Each software used to hack into the network is different, so operators can only keep upgrading their security firewall as and when the hackers strike," says a Qualcomm executive.
Voice Biometrics: The Big Picture Gets Biggerderektop
From Voice Biometrics Conference San Francisco (May 8-9, 2013): Opening remarks from Dan Miller (Senior Analyst, Opus Research) taking stock of the past, present and future of voice biometric-based technology and markets.
Presentation to the Utah Valley University, February 3, 2011, on "Design as a Business Tool", incorporating the relationship of design to branding and positioning in business. Using examples from Walmart and Target to the portfolio of modern8, a brand design agency in Salt Lake City. www.modern8.com
by Michał Dankiewicz from VoicePIN.com
Slides from a DataKRK meetup which took place at Pauza In-Garden, Kraków, Poland on January 30th, 2017. We talked about some basic concepts of voice biometrics and challenges that may be encounter during development of a voice verification system. Thanks everyone for coming!
This presentation is based upon the algorithm use in the face and voice detection to help in Biometric process evaluation. We have been researching this topic and could conclude many important aspects which could help readers.
45 key vendors and thier online fraud prevention solutionsRasool Irfan
Cyber security leaders focused on fraud prevention are concerned with fraud losses within organizational risk tolerances and thus want to detect fraud as it happens
Why Speech Recognition Technology is the New Watchword for Enterprise Cyber S...Uniphore
This presentation intends to underline and correlate how Speech Recognition and Voice Biometrics can unearth and prevent online fraud while ensuring regulatory compliance during customer interactions.
The solution mitigates fraud and risk by implementing a voice biometrics technology that assures user authentication by using every individual's unique voice print.
A superset of the slides I presented on voice biometrics at SxSW Interactive. The session (in conjunction with CSIdentity was to raise awareness VB as a physical and behavioral biometric.
The Power of a Black List, the Promise of a White Listderektop
Financial services companies are finding out that they can reduce fraud loss by quickly detecting imposters. But that is just the start of the story. Learn how the combination of multiple factors can lead to lower financial losses. -- Mark Lazar, CEO, Victrio, Inc.
Sec Tor Towards A More Secure Online BankingNick Owen
My presentation on securing online banking at Sector. Covers two-factor authentication for sessions, mutual https authentication: http://www.wikidsystems.com/learn-more/technology/mutual_authentication
and transaction authentication: http://www.wikidsystems.com/learn-more/technology/transaction_authentication
Identity, Authentication, and Programmable TelecomsAlan Quayle
Abhijeet Singh, Senior Product Manager, Telesign
Session is divided into 3 parts, based on use cases:
Registration fraud. Identifying fake users, preventing bulk account creation, etc.
ATO (Account TakeOver). Preventing ATO fraud through phone hijacking attacks like SIM Swap, Porting attacks, call forwarding, etc.
IRSF (International Revenue Sharing Fraud) attacks on enterprises. Registration to SIP trunking.
Bucking the Misleading Fraud Narrative in DigitalEric Bozinny
Method Media Intelligence empowers clients with the training, tools and intelligence needed to ensure that their media investments are spent wisely on quality supply channels. MMI is driven by a passionate belief that the good intentions of marketers to reach digital consumers have been undermined by the highly fragmented digital media ecosystem, and we work exclusively to return the moral high ground - and improved optics - to marketing organizations.
How conversational voice ai is reshaping the banking industry finalAgara
AI-powered, autonomous voice bots, based on conversational voice AI technology, empower banks to provide personalized, frictionless banking experiences, drive customer loyalty and profitability, and optimize operational efficiency.
Find out how banking leaders responsible for growth, CX, and customer service innovation are looking to leverage autonomous voice bots to elevate their phone support.
How robots will change 9 key sectors by 2021. Invento presentation-World BankBalaji Viswanathan
This is a presentation I delivered to World Bank employees on Jun 6 2018. I will talk about 9 key sectors - including healthcare and banking that will be disrupted by the upcoming robotics revolution.
Safer Technology Through Threat Awareness and ResponseStephen Cobb
I developed this set of annotated slides in 2013 for security awareness raising among small to mid-sized companies. The threats that it illustrates are still present now, so it can still be used effectively.
7 Critical Success Factors for Outbound IVRVoxeo Corp
Do you want to learn how you can use outbound communication to build stronger relationships with your customers? Would you like to hear actual customer use cases of outbound communication? As your customers move into multi-channel communication across voice, SMS, IM and more, would you like how to use all those channels for outbound interaction as well?
In this presentation for a Speech Technology Magazine webinar, Voxeo's Dan York goes into all of this and more. Learn more at http://pages.voxeo.com/outbound-success
Property Portal Watch Madrid 2023 - ARPA Workshopiovox
At this year's Property Portal Watch Madrid 2023, James Gray and Cecilia West conducted a FREE Workshop to share three game-changing strategies that customers have already implemented to supercharge their APRA and generate new revenue opportunities.
Thanks to the Online Marketplaces Group, Simon Baker, Edmund Keith and Lola Pastor Berdugo for an amazing Event.
#PPWMADRID23 #Conference #Madrid #Spain #Conference2023 #Homes #Houses #Realestateindustry #Proptech #Fintech #Homeinsurance #Calltracking #Conversationalai #Speechanalytics #ai #Hiring #Werehiring
The journey from traditional to conversational IVRkore.ai
Key Takeaways:
- Decrease call center costs through seamless integration and improved call resolution and deflection
- Achieve greater efficiency through improved agent utilization.
- Increase customer satisfaction – leading to improved customer loyalty and NPS scores
- Decrease time to serve per customer and serve more customers in less time
- Enable customer self-service and deliver consistent experiences across channels
- Reduce customer churn, improve brand perception, and handle volume spikes with ease
Watch the webinar - https://info.kore.ai/the-journey-from-traditional-ivr-to-conversational-ivr
Cyber Hacking in Healthcare & The Best Practices for Securing ePHI in 2015eFax Corporate®
This eFax Corporate webinar on "Cyber Hacking in Healthcare & The Best Practices for Securing ePHI in 2015" will reinforce best practice approaches using the widely accepted SANS Security Model. We will discuss a data-centric approach to securing Protected Health Information. Last year alone, over 10 million people in the US were impacted by healthcare industry data breaches. Information housed by covered entities provides fertile ground for hackers because it contains the most valuable information such as names, birthdates – and most importantly – Social Security numbers, which are key pieces of data used by hackers to open new credit lines, create fake medical records, or apply for loans. It’s clear that covered entities are a target of these cyber criminals.
Types of breaches and how they occur
The stages of a data breach
Paradigm shift in data protection
Key tips and best practices for securing and transmitting ePHI
Call center dialer
GSM gateway dialer
voip dialer
analog dialer
contact center solutins
call center solutions
unifed communications
IPPBX
EPABX
PBX
voip pbx
voice logger
pri voice logger
isdn voice logger
analog voice logger
pri voice recorder
analog voice recorder
voip voice recorder
IVRS
IVRS System
IVRS Solution
Interactive voice response solutions
inbound ivrs
outbound ivrs
ACD
CTI
outbound dialing solution
Inbound dialing solution
inbound calling
outbound calling
outbound dialer
inbound dialer
predictive dialer
progressive dialer
preview dialer
power dialer
dialer
OBD
conference bridge solutions
call center setup
call center setup solution
domestic dialer
internaitonal dialer
domestic call center dialer
internatioanl call center dialer
BACK OFFICE EFFICCIENCY
CALL CENTER MODERNIZATION
CLOUD CONTACT CENTTER
COLLECTIONS
MOBILE CUSTOMER CARE
MOBILE MARKETING
MULTI-CHANNEL CONTACT CENTER
PROACTIVE CUSTOMER COMMUNICATION
SELF-SERVICE IVR
SOCIAL CUSTOMER SERVICE
SPEECH / TEXT ANALYTICS
WEB CUSTOMER SERVICE
WORKFORCE OPTIMIZATION & ANALYTICS
call centre technology
asterisk call center
hybreed technology
From Voice Biometrics Conference San Francisco (May 8-9, 2013): Deep integration of speech processing and voice verification with mobile and consumer electronic devices promise to deliver on the promise of a vision first presented in the Star Trek series of the early ’60s. In the here-and-now of 2013 we can look at the opportunities suggested by a combination of trigger words, voice biometrics and embedded speech processing. -- Todd Mozer, President, CEO & Chairman of Sensory, Inc.
e-Government Applications for Voice Authenticationderektop
From Voice Biometrics Conference San Francisco (May 8-9, 2013): A look into a government initiative to integrate voiceprints into a national ID database enabling qualified citizens to receive aid money, pensions or cast a vote in national elections with just a telephone call. -- Roanne Levitt, Vice President, VoiceTrust eServices Canada Inc.
Demonstration of a consumer voice application connecting the dots between spoken words, strong user authentication and the personalization of mobile devices, applications and services. -- Agnitio
From Voice Biometrics Conference San Francisco (May 8-9, 2013): Mobile devices have the potential to be the universal device to make authentication stronger. But a host of challenges stand in the way for mobile security platforms. What are the key enablers and how does voice fit into a comprehensive mobile security strategy? -- Lauren Horaist, Senior Product Marketing Manager, RSA
The Future of Secure, Mobile Authenticationderektop
From Voice Biometrics Conference San Francisco (May 8-9, 2013): Mobile devices have the potential to be the universal device to make authentication stronger. But a host of challenges stand in the way for mobile security platforms. What are the key enablers and how does voice fit into a comprehensive mobile security strategy?
Ollie Whitehouse, Associate Director, NCC Group
From Voice Biometrics Conference San Francisco (May 8-9, 2013): A single factor is seldom enough to establish high confidence levels when identifying a specific individual. Learn how the security services in Ecuador specified and then implemented a system that combines voice biometrics and facial recognition in a unique way to support their law enforcement efforts. -- Alexey Khitrov, Strategic Development Director, Speech Technology Center
Case Study: Passive Authentication at Barclaysderektop
From Voice Biometrics Conference San Francisco (May 8-9, 2013); Matt Smallman, Client Experience Strategy, Architecture and Change, Wealth and Investment Management, Barclays: Hear how one of the largest global banks deploys voice-based authentication in the background, saving time for Advisors and making a better experience for their clients without compromising security.
From Voice Biometrics Conference San Francisco (May 8-9, 2013): Voice biometrics is playing an increasing role in consumer-facing smart devices. From using your voice to “wake-up” any device or access home alarm controls, to voice-initiated personalized settings for home entertainment systems, unified communications and video analytics.
Steve Jones, Executive Director, Speech FX;
Brian Gannon, SVP of Marketing and Business Development, GEO Semiconductor;
Julia Webb, VP Sales & Marketing, VoiceVault
Case Study: Voice Verification by Mobile Operator Aveaderektop
Avea, a leading GSM operator in Turkey with a customer base of 12.8 million, has implemented a call center voice verification system registering more than one million vocal passwords in the first year.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
8. NICE is there to operationalize voice biometrics
Partnering with
global leaders in
voice biometrics
Experience and
expertise in CC and
fraud
Metadata
associated with call
and agent desktop
Leverage your
recording platform
Multi-layered
platform for Fraud &
Authentication
