Een ander perspectief: het herontwerp van de Student Journey in de zeer compe...holink2018
The document discusses De Montfort University's (DMU) core systems modernisation programme to deliver an integrated student experience. DMU is redesigning its student journey management systems to provide a seamless experience for students from initial contact through graduation and beyond. The new systems will integrate all areas of the university and provide analytics across student touchpoints. This aims to improve student satisfaction, retention, and resource allocation. The presentation outlines DMU's student recruitment environment, lessons learned, and the phased implementation plan to transition to the new Student Lifecycle Management and Customer Relationship Management systems.
Een ander perspectief: het herontwerp van de Student Journey in de zeer compe...holink2018
The document discusses De Montfort University's (DMU) core systems modernisation programme to deliver an integrated student experience. DMU is redesigning its student journey management systems to provide a seamless experience for students from initial contact through graduation and beyond. The new systems will integrate all areas of the university and provide analytics across student touchpoints. This aims to improve student satisfaction, retention, and resource allocation. The presentation outlines DMU's student recruitment environment, lessons learned, and the phased implementation plan to transition to the new Student Lifecycle Management and Customer Relationship Management systems.
7. Vrije Universiteit Amsterdam
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