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Valuing the
Invisible:
metrics and
meaning
Debbie Holley,
Professor of Learning Innovation,
BournemouthUniversity
Tweet (X) @debbieholley1
Meet our students – they love
their tech!
At the EDTech world forum we
already value and appreciate
the use of emerging
technologies, and
indeed, technologies that
already have the potential to
transform learning: AR, VR, XR
ESRC Festival of
Social Science
event (11.11.2023)
Microsoft Class of 2030 and Life Ready
Learning
50% Emotional Intelligence 50% Tech
Ability
MacKinsey: The notion of a tipping point
for technology adoption or digital
disruption isn’t new, but the survey data
suggest that the COVID-19 crisis is a
tipping point of historic proportions
Peter Drucker
“What gets measured gets managed —
even when it's pointless to measure
and manage it, and even if it harms the
purpose of the organization to do so.”
Ownership of knowledge
is no longer
a University prerogative:
So how can
Universities demonstrate
their value and value(s)?
Digital learning
baselines
Example from Kortext Review
released week:
• Programme leader self-review
• Learning technologist review
• Feedback from students
There is
always a
but
We do need data to show what we are doing
However it should not tell us what we should be
doing
There are many students where students can
learn, which may (or may not!) encompass University
systems
Sophisticated analytics packages monitor, track and
identify patterns within the data we record, for
example on or VLEs
The danger is , this is equated to learning itself
Metrics and meaning
Issue: Teaching to the metric, not
to student learning needs
Issue: Internal focus and use of
time and resource at expense in
investment in 21 C technologies
that will upskill students for the
workplace of the future
Do we , perhaps, need to think
about the value and limitations
of metrics,and accept the
invisible cannot be measured, but
could we, instead, be celebrating
– the uniqueness and diversity
of our students as they take
ownership of their own tech
choices-
AND we support them in this....
'Godzilla
Attack'
a mass
casualty
evacuation
exercise https://youtu.be/rmGwRzzUIFw?si=hFPPSdrNOgRm_uGT
Example of student learning: generates
no metric footprint, transformational
learning taking place
Selected
references
'The magic of play'
https://www.bournemouth.ac.uk/research/get-involved/esrc-
festival-social-science-2023
Biggins, D & Holley D (2022) Student wellbeing and
technostress:Critical Design Factors
https://journal.aldinhe.ac.uk/index.php/jldhe/article/view/985
Kortext: Setting the curve
https://www.kortext.com/white-paper-setting-the-curve/
MacKinsey:
https://www.mckinsey.com/capabilities/strategy-and-
corporate-finance/our-insights/how-covid-19-has-pushed-
companies-over-the-technology-tipping-point-and-
transformed-business-forever

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Valuing the invisible: metrics and meaning

  • 1. Valuing the Invisible: metrics and meaning Debbie Holley, Professor of Learning Innovation, BournemouthUniversity Tweet (X) @debbieholley1
  • 2. Meet our students – they love their tech!
  • 3. At the EDTech world forum we already value and appreciate the use of emerging technologies, and indeed, technologies that already have the potential to transform learning: AR, VR, XR
  • 4. ESRC Festival of Social Science event (11.11.2023) Microsoft Class of 2030 and Life Ready Learning 50% Emotional Intelligence 50% Tech Ability MacKinsey: The notion of a tipping point for technology adoption or digital disruption isn’t new, but the survey data suggest that the COVID-19 crisis is a tipping point of historic proportions
  • 5. Peter Drucker “What gets measured gets managed — even when it's pointless to measure and manage it, and even if it harms the purpose of the organization to do so.”
  • 6. Ownership of knowledge is no longer a University prerogative: So how can Universities demonstrate their value and value(s)?
  • 7. Digital learning baselines Example from Kortext Review released week: • Programme leader self-review • Learning technologist review • Feedback from students
  • 8. There is always a but We do need data to show what we are doing However it should not tell us what we should be doing There are many students where students can learn, which may (or may not!) encompass University systems Sophisticated analytics packages monitor, track and identify patterns within the data we record, for example on or VLEs The danger is , this is equated to learning itself
  • 9. Metrics and meaning Issue: Teaching to the metric, not to student learning needs Issue: Internal focus and use of time and resource at expense in investment in 21 C technologies that will upskill students for the workplace of the future Do we , perhaps, need to think about the value and limitations of metrics,and accept the invisible cannot be measured, but could we, instead, be celebrating – the uniqueness and diversity of our students as they take ownership of their own tech choices- AND we support them in this....
  • 10.
  • 11. 'Godzilla Attack' a mass casualty evacuation exercise https://youtu.be/rmGwRzzUIFw?si=hFPPSdrNOgRm_uGT Example of student learning: generates no metric footprint, transformational learning taking place
  • 12. Selected references 'The magic of play' https://www.bournemouth.ac.uk/research/get-involved/esrc- festival-social-science-2023 Biggins, D & Holley D (2022) Student wellbeing and technostress:Critical Design Factors https://journal.aldinhe.ac.uk/index.php/jldhe/article/view/985 Kortext: Setting the curve https://www.kortext.com/white-paper-setting-the-curve/ MacKinsey: https://www.mckinsey.com/capabilities/strategy-and- corporate-finance/our-insights/how-covid-19-has-pushed- companies-over-the-technology-tipping-point-and- transformed-business-forever