KEITH BRADLEY
Plainfield, IL 60586
kab3263@gmail.com 815.272.3186 www.linkedin.com/in/keith-bradley3263
VICE PRESIDENT/DIRECTOR OF SALES
Proven Leader Reshaping and Simplifying Strategies through
Metric-Driven & Empowered Environments
Highly adaptable hands on professional known for exceeding expectations and developing high-
performing teams, leveraging individual strengths and moving organizations forward. An inspiring
leader who leads by example with high integrity and motivated to create success.
Equally skilled leading organizations in business development and operations I bring a diverse
knowledge and expertise to work through organizational process and create value through
understanding sales cycle through delivery. Expertise in:
Staff Management / Team Building / Forecasting / Budgeting / Analysis /Strategy /
Consultative Sales / Training & Development / Operational Efficiency / Sales /
Project Management
PROFESSIONAL EXPERIENCE
WHEELS INC, Des Plaines, IL 2015 — 2016
Director, Client Services
Oversaw $1.6B in client revenue retention for North American operations, including profitability, and
delivery of $3B of vehicle assets. Led teams servicing 300K vehicles and drivers, and processing
over 40M transactions annually.
• Reduced training for new employees from 6 to 3 months, introducing measurable employee
objects, by providing leadership to 48 client facing Account Executives in Fleet Management.
• Increased non-value tasks from Account Executives by leading projects designed to simplify
Client Services Group.
• Enhanced management of client SLAs by effectively measuring KPIs, managing, building
requirements, and implementing Tableau.
• Eliminated redundant tasks by integrating Vehicle Inventory Management group into existing
Client Services Team.
• Improved client survey results from 3.8 to 4.5 on 5 point scale through effective client outreach
and moved to proactive rather than reactive approach to clients.
COMPUTERSHARE INVESTORS SERVICES, Chicago, IL 2013 — 2015
Strategic Business Consultant
• Drove sales, marketing, and product restructuring resulting in growing sales to existing clients by
28% from $400M to $515M through innovative product bundling and cross-selling across
business silos.
• Exceeded target 11%, increasing sales across multiple business silos, by successfully
implemented plan.
• Analyzed opportunities and created strategic plan for various business lines to cross-sell
products and services to existing customers through leadership by Executive sponsorship.
• Increased sales results for Initial Public Offerings directing sales efforts to Issuer law firms and
increased market share through project managing, including research of products and services
provided to issuers and issuer law firms.
• Ensured alignment with new product offerings by designing and implementing bundled services,
new product offerings, process changes, new approaches to interact with law firms, and
redesign of IPO proposal document and fee schedules.
K2J ENTERPRISES LLC, Plainfield, IL 2009 — 2013
Holding company for various business interests, including ownership of 2 ShelfGenie franchise
territories
President & Owner
Oversaw all aspects of business, including marketing, finance, business development,
operations, and new market place development. Elected to franchisee board and leadership
team for ShelfGenie, a national franchise with established track record of retrofitting existing
kitchens, bathrooms, and pantries in direct home sales.
• Achieved quick profitability within 3 months of ownership by opening and leading 2 new
franchise territories, recognizing annual revenue in excess of $1M.
• Hit largest sale in company history through leadership in all franchisees nationwide in close rate
for in home sales.
• Increased margins 17% annually by aligning sales strategy and marketing around product
demographics.
• Received various awards for individual tops sales after being recognized as top sales in market.
SMS GROUP LLC, New York, NY 2007 — 2009
Market leader in unclaimed property communications, compliance, and consulting services
specializing in reuniting unclaimed or abandoned property
Senior Vice President
Managed targeted business development and provided consultation in modernization.
• Developed new business, increasing revenue 15%,
• Streamlined efficiencies by leading and managing system modernization and implantation of
new workflow system, including automated data capture.
• SMS Group was acquired by Venio Partners in 2008, and later merged with Keane.
COMPUTERSHARE INVESTOR SERVICES LLC, Chicago, IL 2000 — 2007
Senior Vice President, Operations 2004 — 2007
Supervised 1.5K multi-site operational and functional US employees. Responsible for achieving
revenue and profit targets for North American operations. Acted as key liaison on critical business
issues between workforce, senior management, and external regulatory agencies including SEC,
Federal Banking Regulators, Internal Revenue Service, and all State unclaimed property
requirements. Oversaw cross border transactions.
• Increased operational efficiency 20% by restructuring operations to facilitate growth, create
efficiencies, and increase capacity, including implementation of workflow and electronic data
capture systems, call center process enhancements, and quality improvement programs.
• Expanded business by managing integration of 6 large operational units resulting from
acquisitions.
Senior Vice President, Relationship Management 2000 — 2004
Managed group of 50 relationship managers and associates responsible for all corporate clients
with total revenue in excess of $500 M.
• Met or exceeded annual revenue and profit targets for both new and existing businesses.
• Recognized for increasing revenue from existing clients by $250 M or 75% over 4 year period,
exceeding target by 30%, through cross-selling of new and existing product offerings.
ADDITIONAL EXPERIENCE
HARRIS TRUST & SAVINGS BANK, Chicago, IL
Vice President
Assistant Vice President & Relationship Manager
Trust Officer & Relationship Manager
Administrator & Client Manger
Dividend Reinvestment Administrator
ACADEMIC CREDENTIALS & OTHER ACTIVITIES
− Bachelor of Business Administration (BBA), Ashford University, Clinton, IA, magna cum
laude
Member, Golden Key International Honor Society, and the Alpha Sigma Lambda Honor
Society
− President, Midwest Stock Transfer Association
− Board Member, Securities Transfer Association
− Director, STA Operations Committee
− Graduate of Kellogg School of Management Executive Development Program
− Volunteer Kendall County PADS
− Volunteer Harvest New Beginnings Food Pantry

V6 bradley keith 121916

  • 1.
    KEITH BRADLEY Plainfield, IL60586 kab3263@gmail.com 815.272.3186 www.linkedin.com/in/keith-bradley3263 VICE PRESIDENT/DIRECTOR OF SALES Proven Leader Reshaping and Simplifying Strategies through Metric-Driven & Empowered Environments Highly adaptable hands on professional known for exceeding expectations and developing high- performing teams, leveraging individual strengths and moving organizations forward. An inspiring leader who leads by example with high integrity and motivated to create success. Equally skilled leading organizations in business development and operations I bring a diverse knowledge and expertise to work through organizational process and create value through understanding sales cycle through delivery. Expertise in: Staff Management / Team Building / Forecasting / Budgeting / Analysis /Strategy / Consultative Sales / Training & Development / Operational Efficiency / Sales / Project Management PROFESSIONAL EXPERIENCE WHEELS INC, Des Plaines, IL 2015 — 2016 Director, Client Services Oversaw $1.6B in client revenue retention for North American operations, including profitability, and delivery of $3B of vehicle assets. Led teams servicing 300K vehicles and drivers, and processing over 40M transactions annually. • Reduced training for new employees from 6 to 3 months, introducing measurable employee objects, by providing leadership to 48 client facing Account Executives in Fleet Management.
  • 2.
    • Increased non-valuetasks from Account Executives by leading projects designed to simplify Client Services Group. • Enhanced management of client SLAs by effectively measuring KPIs, managing, building requirements, and implementing Tableau. • Eliminated redundant tasks by integrating Vehicle Inventory Management group into existing Client Services Team. • Improved client survey results from 3.8 to 4.5 on 5 point scale through effective client outreach and moved to proactive rather than reactive approach to clients. COMPUTERSHARE INVESTORS SERVICES, Chicago, IL 2013 — 2015 Strategic Business Consultant • Drove sales, marketing, and product restructuring resulting in growing sales to existing clients by 28% from $400M to $515M through innovative product bundling and cross-selling across business silos. • Exceeded target 11%, increasing sales across multiple business silos, by successfully implemented plan. • Analyzed opportunities and created strategic plan for various business lines to cross-sell products and services to existing customers through leadership by Executive sponsorship. • Increased sales results for Initial Public Offerings directing sales efforts to Issuer law firms and increased market share through project managing, including research of products and services provided to issuers and issuer law firms. • Ensured alignment with new product offerings by designing and implementing bundled services, new product offerings, process changes, new approaches to interact with law firms, and redesign of IPO proposal document and fee schedules. K2J ENTERPRISES LLC, Plainfield, IL 2009 — 2013 Holding company for various business interests, including ownership of 2 ShelfGenie franchise territories President & Owner Oversaw all aspects of business, including marketing, finance, business development, operations, and new market place development. Elected to franchisee board and leadership
  • 3.
    team for ShelfGenie,a national franchise with established track record of retrofitting existing kitchens, bathrooms, and pantries in direct home sales. • Achieved quick profitability within 3 months of ownership by opening and leading 2 new franchise territories, recognizing annual revenue in excess of $1M. • Hit largest sale in company history through leadership in all franchisees nationwide in close rate for in home sales. • Increased margins 17% annually by aligning sales strategy and marketing around product demographics. • Received various awards for individual tops sales after being recognized as top sales in market. SMS GROUP LLC, New York, NY 2007 — 2009 Market leader in unclaimed property communications, compliance, and consulting services specializing in reuniting unclaimed or abandoned property Senior Vice President Managed targeted business development and provided consultation in modernization. • Developed new business, increasing revenue 15%, • Streamlined efficiencies by leading and managing system modernization and implantation of new workflow system, including automated data capture. • SMS Group was acquired by Venio Partners in 2008, and later merged with Keane. COMPUTERSHARE INVESTOR SERVICES LLC, Chicago, IL 2000 — 2007 Senior Vice President, Operations 2004 — 2007 Supervised 1.5K multi-site operational and functional US employees. Responsible for achieving revenue and profit targets for North American operations. Acted as key liaison on critical business issues between workforce, senior management, and external regulatory agencies including SEC, Federal Banking Regulators, Internal Revenue Service, and all State unclaimed property requirements. Oversaw cross border transactions. • Increased operational efficiency 20% by restructuring operations to facilitate growth, create efficiencies, and increase capacity, including implementation of workflow and electronic data capture systems, call center process enhancements, and quality improvement programs. • Expanded business by managing integration of 6 large operational units resulting from acquisitions.
  • 4.
    Senior Vice President,Relationship Management 2000 — 2004 Managed group of 50 relationship managers and associates responsible for all corporate clients with total revenue in excess of $500 M. • Met or exceeded annual revenue and profit targets for both new and existing businesses. • Recognized for increasing revenue from existing clients by $250 M or 75% over 4 year period, exceeding target by 30%, through cross-selling of new and existing product offerings. ADDITIONAL EXPERIENCE HARRIS TRUST & SAVINGS BANK, Chicago, IL Vice President Assistant Vice President & Relationship Manager Trust Officer & Relationship Manager Administrator & Client Manger Dividend Reinvestment Administrator ACADEMIC CREDENTIALS & OTHER ACTIVITIES − Bachelor of Business Administration (BBA), Ashford University, Clinton, IA, magna cum laude Member, Golden Key International Honor Society, and the Alpha Sigma Lambda Honor Society − President, Midwest Stock Transfer Association − Board Member, Securities Transfer Association − Director, STA Operations Committee − Graduate of Kellogg School of Management Executive Development Program − Volunteer Kendall County PADS − Volunteer Harvest New Beginnings Food Pantry