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Utsource.net services and professionalism review
1. Utsource.net Services and Professionalism Review
Services and Professionalism Review of UTsource.net
http://www.utsource.net is a website platform that provides a great deal of B4B and B4C tools in
electronic components field. The customer service is handled professionally and efficiently with
simple guidelines on how to acquire the products. UTsource.net provides all types of electronic
components, for instance; IC, RF transistors, Modules etc. The products provided not only come
with the specifications and other parameters as well in a PDF format document but also
photographs of the product to help the customers assess what they would like to purchase.
UTsource.net is basically a satisfactory, on-line one-stop package service for customers. To
improve customer service delivery, the website has put in place arrangements that enable
customers to process their payments in different ways. The payments can be made using any one
of these forms; PayPal, Credit Card, Wire Transfer, and Western Union. Products are delivered
through a number of ways including FedEx, UPS and DHL. Using UTsource.net for your
electronic components’ purchases comes with its advantages, as listed below;
i) The website has a delivery rate that stands at 99.9 % with a lead time of 1-3 days. This has
largely been helped by the availability of thousands of direct source suppliers who work with
and/or for UTsource.net
ii) It boasts of a long professional experience of over 10 years in this business
iii) With over 10 million users in practically all the countries in the world, the customer
satisfaction rate stands at 99.8%
iv) The minimum order quantity starts from 1 piece, with an order value not less than $10.00
v) Lowest international shipping fee starts from $4.00
vi) The website also provides full guarantee: 60 days quality guarantee for all products
UTsource.net has a variety of features to help the customer in the selection, purchase and service
delivery. The features are as listed below;
1. Search:
This is a simple and effective search column that requires 4 characters filling in the product type.
Any search carried out by the user / customer has been linked to a database with millions of
different types of electronic components.
2. Pictures / Photos:
The website provides photos / images of the electronic components provided. This helps the
customer to make sure that they are purchasing the right equipment. It also helps the customer to
2. assess the product to make sure that they are making the right choice.
3. Parameters:
Detailed parameters such as, product type, specifications, functions, and product development, is
available in PDF format. These parameters inform the customers and help them in getting the
product that they are really looking for.
4. Payments:
UTsource.net has been designed to receive payments from all over the world. It supports a global
payment system to improve convenience. Payments can be processed through; PayPal, TT (wire
transfer), Western Union, and Credit Card.
5. Express:
Purchased products are delivered timely and accurately to global customers. The website co-
operates with professional global first-class transport organizations such as; FedEx, DHL, UPS
with goods tracking systems enabled to ensure safety.
6. Customer Service:
Customer service and online consulting is possible through MSN and Yahoo Messenger for
communications with the website’s admin. Solving problems, filing complaints and feedbacks are
some of the services rendered through this means. Value added service is provided for customers
through these means; “E check for you”, “E buy for you”, “E ship for you”, and “E pay for you”.