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USM ESDM Corporate Overview
1.
Enterprise Solution &
Data Management Group Corporate Overview
2.
Agenda 2© 2015 USM
Business Systems About Us Service Offerings Governance & Monitoring Our People Case Studies
3.
3© 2015 USM
Business Systems About US
4.
USM at a
Glance 4© 2015 USM Business Systems Operations Since 1999 Clients 100+ and growing Employees 500+ HQ in Chantilly, VA Offices across US and India • IT Services division of USM • Focus on IT service delivery using onsite-offshore model • Offer IT Solutions for business needs • Well established technology product for the data integration industry • Eliminate excel based mapping and provide ETL conversion and code automation • Automate manual processes in o Metadata management o Pre-ETL source-to-target data mapping o ETL conversion and code automation
5.
Service Offerings 5© 2015
USM Business Systems
6.
ESDM Assessments Implementation Projects Upgrades / Migration Support Application Development Engagement
Levels IT Strategy/ Roadmap Onsite/ Offshore Shared Pool Support Work Package T&M / Fixed Price Delivery Approach ESDM – IT Services division of USM 24*7 Operations Best Practices Service Coverage 6© 2015 USM Business Systems
7.
Service Offerings SSocial MMobile AAnalytics CCloud Core Apps ERP 75% Of
organizations have now adopted SMAC framework for their current and future IT needs. Our service offerings are designed to facilitate your IT needs in this area 100% of organizations are using some ERP application and this is our core area of expertise •Implementations • ERP - SAP •Upgrades / Migrations •AMS Engagements • SLA Based • YOY Productivity gains •Suit to need Application Developments in multiple platforms •IT Consulting / Strategy formulation •BI / Analytics • ETL (Informatica, Talend, SAP, Others) • Data cleansing and Governance • Data visualization and discovery - Tableau / QlikView / Other tools •Big Data • Migration to Big Data platform • Integration of Structured and Unstructured data •Mobility • Apps aligned to your Mobile strategy • Manage enterprise mobility 7© 2015 USM Business Systems
8.
Core Apps –
Implementation & Support AMSERP - SAP • End to End Implementations • Upgrades • AMS • Integration with other Apps • Project / Program Management Offerings • SAP ERP • HCM / FICO / MM / SD / WM • SAP CRM / SRM / SCM • Basis • BI CoreERP • In memory computing (SAP HANA) • Cloud computing • Mobility • RFID / EDI / IDOC Applications Key Statistics Team Size (Small to Large) Ticket Volume (Low to high) Duration of Engagements (Multi year) Mission Critical Applications - Yes Engagement Model (FP, T&M, SS) Performance SLA Compliance & Tracking 100% Levels Supported L1 - L4 Priority tickets handled P1-P6 KT Duration 1 ~ 12 wk Productivity Knowledge Management Innovation YOY Productivity Gains Quick Ramp Up Diligence Transition Stabilization Continuous Improvement 8© 2015 USM Business Systems
9.
Implementation Support and Migrations BI
/ AnalytiX DS 9© 2015 USM Business Systems Strategy Formulation • Organization data and information management strategy • Roadmap for BI strategy • Health assessments • Platform / Tool evaluations • Organizational deployment and user empowerment strategy Data Integration • Data Modeling / Architecture • Metadata Management • Data Quality Mgt • Data Governance Data Storage • Data Warehouse / mart • Master data storage / staging Data Delivery • Reporting / Dashboards • Data mining • Analytics Applications
10.
Mobility Solutions End-to-end services
to plan, design & deploy an effective enterprise mobility strategy for your business. Strategy & Consulting Effective & sustainable enterprise mobility strategy. Software & Integration Deliver apps that are aligned with your mobility strategy. Managed Mobility Plan, design, deploy, manage & maintain enterprise mobility. 63% 51% 50% 43% Cost Saving Productivity Employee needs Competition Why are Organizations adopting Mobility 10© 2015 USM Business Systems
11.
Big Data Offerings Transformation •
Configure Big Data • Platforms – Hadoop • Perform Migration • POC Strategy Consulting • Structured Vs Unstructured data • Capacity Planning • Migration Strategy • Training – Hadoop • Infrastructure Strategy • Performance Engineering Managed Services • Monitoring • System monitoring • Performance monitoring • Backup • Recovery • Tuning • Analytics • Incident Management • Version Upgrade • Security • Reporting 11© 2015 USM Business Systems
12.
Governance & Monitoring 12©
2015 USM Business Systems
13.
Governance Model Weekly Status
Report Weekly Metrics, planned activities, issues, plans for next week Monthly Status Report Monthly Metrics, planned activities, issues, plans for next month Relationship Navigation Committee Manage the relationship between Client and ESDM Issue Resolution Issue Management Senior Executives Engagement Manager Client Executive Team Client Manager Steering Committee Center Of Excellence Onshore Team Offshore Team Client PM Helpdesk, Application Owners / Analysts, Third party vendors Activities/Tasks Onsite Developers Team Task Monitoring & Control Offshore Developers Team Activities/Tasks Project management Project Status Issue Management Offshore Leads Client Team 13© 2015 USM Business Systems
14.
CMMi Level 3
Organization – Process driven culture 14© 2015 USM Business Systems Processes are well documented and described in the form of Standards, Procedures, Tools and Methods Provide framework for benchmarking Better Project Management & Governance Adoption of newer technologies in quicker time Seamless Onsite-Offshore model
15.
A few of
our clients… Healthcare Education Retail BFSI Others Government 15© 2015 USM Business Systems
16.
Employee Focus 16© 2015
USM Business Systems
17.
Recruitment Process 17© 2015
USM Business Systems
18.
HR Practices 18© 2015
USM Business Systems
19.
Training & Development 19©
2015 USM Business Systems Organizational Training Need Base Training Proactive Training Consultant Specific Training Role Based Training Human Capital Development Resources with 15 to 20 years of training experience. Track training needs and the trainings provided Trainings programs prepared by internal faculties, if required, external faculties are invited. Training Tools Classroom Trainings Hands-on Activities/ Exercises Business Process Workshops and Documentation On-line Guides Technical Discussion Forums Trainer Workshops Material Soft SkillsManagerial Functional / Domain Technical
20.
To Sum Up…WeOffer…….. Established
since 1991 Skilled Resources Ability to Scale Global presence SEI CMMi Level 3 processes Diverse Clients YouGet……. A Stable IT Partner Most advanced IT systems Seamless Ramp up / down Matured delivery models Proven methodology Experience in all verticals 20© 2015 USM Business Systems
21.
21© 2015 USM
Business Systems USM Business Systems Tony Andre (703) 263-0855 tonyd@usmsystems.com