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UsingSnapchat to ReachLibrary Patrons:Q&A
Do you have any recommendationsforgettinga geofilterapprovedby Snapchat?
Selectinganareaoutside of yourinstitutionwill mostlikelygetyourfilterrejected—if yourfilterisjust
for youruniversity library,forexample,selectjustthe universitylibrarytobe includedforthe location
on the filter.
Also,takingimagesstraightfromGoogle cancause your filtertobe rejected.Tryalteringanimage if you
do nothave an original one touse.Snapchat alsohas some policiesregardingofficiallogos,sobe sure to
lookintothat before usinganofficial institutional logoinyourfilter.
What privacy concerns are there with regards to taking picturesof patrons, especiallyteensand
children?
One librarythat Paige knowsusesSnapchathadparentssignan Acceptable Use Policyregarding
technologyintheirdistrictforchildrenunderacertainage.Theyalso have internal policiesaboutnot
postingsoloimagesof a child,andtheydonot publishnames.To be safe,theytryto take picturesof
childrenwithoutcapturingtheirface,andif a face is included,theyusuallybluritout.
AnotherlibraryPaige reachedouttodoesnothave a specificform.Theirdistricthasablanketformthat
coversacceptable use of all mediaandtechnology.Theydoaskthe teens/childrenif theirparentsgive
thempermissiontobe onsocial media.Theymostlyinclude picturesof patronsforbookpromotionand
literacy-relatedsnaps.
Nikki Palazzo,the guestspeakerforPart2 of the workshop,hasthistosay aboutthe matter:
“[Havingpatronssigna release form] wasdefinitelysomethingwe spoke about.Ibelievethe gistwas,
the libraryisa publicspace,soit'snot technically illegaltotake pictures/videosof patrons.However,as
librariansare a privacy-focusedpeople,we wantedtobe mindful of it,sowhenwe were takingSnapsof
the teens,we made sure theyknewwhatwe were doingandaskedif theywere okaywithit.We did
have some momentswhensome people saidno,mostlybecause theythoughttheywerehavingabad
hair dayor something!Inthose cases,itwasno problem;we justmovedonanddidn'tfilmthem.”

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Using Snapchat to Reach Library Patrons: Part 2 Q&A

  • 1. UsingSnapchat to ReachLibrary Patrons:Q&A Do you have any recommendationsforgettinga geofilterapprovedby Snapchat? Selectinganareaoutside of yourinstitutionwill mostlikelygetyourfilterrejected—if yourfilterisjust for youruniversity library,forexample,selectjustthe universitylibrarytobe includedforthe location on the filter. Also,takingimagesstraightfromGoogle cancause your filtertobe rejected.Tryalteringanimage if you do nothave an original one touse.Snapchat alsohas some policiesregardingofficiallogos,sobe sure to lookintothat before usinganofficial institutional logoinyourfilter. What privacy concerns are there with regards to taking picturesof patrons, especiallyteensand children? One librarythat Paige knowsusesSnapchathadparentssignan Acceptable Use Policyregarding technologyintheirdistrictforchildrenunderacertainage.Theyalso have internal policiesaboutnot postingsoloimagesof a child,andtheydonot publishnames.To be safe,theytryto take picturesof childrenwithoutcapturingtheirface,andif a face is included,theyusuallybluritout. AnotherlibraryPaige reachedouttodoesnothave a specificform.Theirdistricthasablanketformthat coversacceptable use of all mediaandtechnology.Theydoaskthe teens/childrenif theirparentsgive thempermissiontobe onsocial media.Theymostlyinclude picturesof patronsforbookpromotionand literacy-relatedsnaps. Nikki Palazzo,the guestspeakerforPart2 of the workshop,hasthistosay aboutthe matter: “[Havingpatronssigna release form] wasdefinitelysomethingwe spoke about.Ibelievethe gistwas, the libraryisa publicspace,soit'snot technically illegaltotake pictures/videosof patrons.However,as librariansare a privacy-focusedpeople,we wantedtobe mindful of it,sowhenwe were takingSnapsof the teens,we made sure theyknewwhatwe were doingandaskedif theywere okaywithit.We did have some momentswhensome people saidno,mostlybecause theythoughttheywerehavingabad hair dayor something!Inthose cases,itwasno problem;we justmovedonanddidn'tfilmthem.”