Vivo Participações reported its 1Q06 results with the following highlights:
- Vivo maintained its leadership in the Brazilian cellular market with a 33.7% share and over 30 million subscribers.
- Key metrics like EBITDA, operating cash flow, and mobile ARPU declined compared to 1Q05 and 4Q05 due to competitive pressures.
- Vivo continued investing in its network to expand 3G coverage and meet Anatel quality standards, with capex of R$878 million in 1Q06.
- The company proposed a second stage of corporate restructuring to further incorporate its subsidiaries.
Perspectives on the Managed Print Services MarketCompTIA
This document discusses perspectives on managed print services. It provides data on the print landscape showing declining printer shipments but flat revenues as businesses shift to multifunction printers and wireless options. Most customers are satisfied with print capabilities but see room for improvement. The managed print services market is projected to see solid growth. The document also examines customer understanding and consideration of MPS, what drives MPS demand, and how businesses currently maintain printers. It provides data on common elements of MPS prospect engagements and the needs of firms looking to start an MPS practice. Finally, it discusses document management practices and ways organizations reduce paper consumption.
The document discusses a customer survey called EUCOPS (Electric Utility Customer Opinions, Preferences and Satisfaction) for a power distribution utility. It aims to better understand customer behaviors, satisfaction levels, and preferences to help utilities engage customers, reduce losses, prioritize investments, and improve brand image. The survey results would be integrated with the utility's strategy, processes, and systems to enhance customer engagement.
My name is Kellene Okonkwo and I work for Ekulo Distribution USA in Fontana California. I currently work as the sales and merchandising manager at this location. I have just been awarded a new project and position as International Business Development Manager for the United States head office in Fontana, California. We have contacts with NAFDAC to aid foreign companies in importing products into West Africa.
This document summarizes several residential and commercial real estate projects in Alfara'a Properties' pipeline for 2008, including projected revenues, profits, and Alfara'a's share of profits. It provides commission rates for various sales roles. Key projects to be launched in Q1 and Q2 2008 are Mulberry Mansions, Jebel Ali Downtown residential and commercial, and JVS Commercial. Larger projects proposed for mid-2008 launch include Waterfront G+50 residential and Marina Commercial residential and commercial. Total projected sales for 2008 are over 3 billion AED.
8 scientifically validated tools to drive advocacy, leading to longterm profitable relationships with your client base:
- Member get Member
- Beta Testing
- Hawthorne Effect
- Ambassador Programme
- Causal Campaigns
- Community Platforms (user help user)
- Advocacy Tracking (NPS & else)
- Innovation (Products/Service)
This document discusses supplier collaboration strategies and challenges. It contains the following key points in 3 sentences:
1) A supplier, Ron, submits an invoice without a purchase order number, causing delays in payment and frustration on both sides.
2) Suppliers value benefits like increased revenues and visibility over reduced costs, and over half recognize the value of process visibility through collaboration platforms.
3) Leading procurement technology provides tools to help buyers and suppliers analyze spending, track transactions in real-time, and facilitate sales processes.
Vivo Participações reported its 1Q06 results with the following highlights:
- Vivo maintained its leadership in the Brazilian cellular market with a 33.7% share and over 30 million subscribers.
- Key metrics like EBITDA, operating cash flow, and mobile ARPU declined compared to 1Q05 and 4Q05 due to competitive pressures.
- Vivo continued investing in its network to expand 3G coverage and meet Anatel quality standards, with capex of R$878 million in 1Q06.
- The company proposed a second stage of corporate restructuring to further incorporate its subsidiaries.
Perspectives on the Managed Print Services MarketCompTIA
This document discusses perspectives on managed print services. It provides data on the print landscape showing declining printer shipments but flat revenues as businesses shift to multifunction printers and wireless options. Most customers are satisfied with print capabilities but see room for improvement. The managed print services market is projected to see solid growth. The document also examines customer understanding and consideration of MPS, what drives MPS demand, and how businesses currently maintain printers. It provides data on common elements of MPS prospect engagements and the needs of firms looking to start an MPS practice. Finally, it discusses document management practices and ways organizations reduce paper consumption.
The document discusses a customer survey called EUCOPS (Electric Utility Customer Opinions, Preferences and Satisfaction) for a power distribution utility. It aims to better understand customer behaviors, satisfaction levels, and preferences to help utilities engage customers, reduce losses, prioritize investments, and improve brand image. The survey results would be integrated with the utility's strategy, processes, and systems to enhance customer engagement.
My name is Kellene Okonkwo and I work for Ekulo Distribution USA in Fontana California. I currently work as the sales and merchandising manager at this location. I have just been awarded a new project and position as International Business Development Manager for the United States head office in Fontana, California. We have contacts with NAFDAC to aid foreign companies in importing products into West Africa.
This document summarizes several residential and commercial real estate projects in Alfara'a Properties' pipeline for 2008, including projected revenues, profits, and Alfara'a's share of profits. It provides commission rates for various sales roles. Key projects to be launched in Q1 and Q2 2008 are Mulberry Mansions, Jebel Ali Downtown residential and commercial, and JVS Commercial. Larger projects proposed for mid-2008 launch include Waterfront G+50 residential and Marina Commercial residential and commercial. Total projected sales for 2008 are over 3 billion AED.
8 scientifically validated tools to drive advocacy, leading to longterm profitable relationships with your client base:
- Member get Member
- Beta Testing
- Hawthorne Effect
- Ambassador Programme
- Causal Campaigns
- Community Platforms (user help user)
- Advocacy Tracking (NPS & else)
- Innovation (Products/Service)
This document discusses supplier collaboration strategies and challenges. It contains the following key points in 3 sentences:
1) A supplier, Ron, submits an invoice without a purchase order number, causing delays in payment and frustration on both sides.
2) Suppliers value benefits like increased revenues and visibility over reduced costs, and over half recognize the value of process visibility through collaboration platforms.
3) Leading procurement technology provides tools to help buyers and suppliers analyze spending, track transactions in real-time, and facilitate sales processes.
Small businesses and international expansion, specifically in Canada, are key growth drivers for Best Buy. Best Buy Canada has grown significantly through its dual brand strategy of Future Shop and Best Buy stores, nearly doubling its market share. Best Buy aims to further differentiate the brands and optimize its business model in Canada. Key priorities include deploying Best Buy for Business to more stores, building training capacity for consultants, and refining offerings to meet small business customer needs.
The document discusses strategies used by managers to make sales and reporting numbers appear compliant through representation work rather than actual work, such as helping salespeople find unclaimed revenue to report as sales or increasing reported sales activities. It also notes how managers then use the represented numbers to portray success through rehearsed visits and panic over visits from higher-ups despite the disconnection between the represented numbers and actual work.
Ralph Paglia "CRM: What is Your CRM Process?"Sean Bradley
This document discusses best practices for managing customer leads from online inquiries through the sales process. It provides data showing the importance of quickly responding to leads, providing price quotes, and following up with phone calls. Responding within 24 hours with a price quote doubles the closing rate compared to responses after 5 hours. Setting proper lead management processes and supervising salesperson activity is key to maximizing lead conversions.
This document summarizes TIM Participações S.A.'s presentation at the Morgan Stanley Latin America CEO Conference in January 2010. It discusses TIM's issues in 2008 with its strategic approach and offerings. TIM's re-launch plan focused on a new commercial approach with simplified post-paid and pre-paid plans. Some key achievements highlighted were reversing its declining market share, growing its pre-paid customer base, and ending the erosion of its post-paid base through its new plans and commercial efforts.
Unlock the power of emotions (#NTKY2012)Geert Martens
The document discusses customer experience and the importance of emotions. It notes that when customers are emotionally engaged with a brand, they will forgive mistakes, buy more, stay loyal, and promote the brand. A customer experience is defined as how a customer feels and remembers their journey of interactions with an organization. Each interaction can evoke different emotions that impact perceptions of the brand, company, products, service, and people. Great customer experiences are deliberate, make customers feel valued on an emotional level, are perfect across all "moments of truth", and are consistent across touchpoints and the customer lifecycle. Emotions color the experience and how it will be remembered.
This document advertises an upcoming conference on indirect procurement and corporate sourcing taking place from February 11-13, 2013 in Charlotte, NC. The conference will feature industry updates, workshops, roundtables, and presentations on strategic procurement transformation, globalization, supplier relations, complex services spend, and category management. It is aimed at professionals in marketing, IT, HR, facilities management, and other corporate functions involved in indirect spending. Attendees will gain insights on best practices and network with over 300 executives from various industries.
The document provides an overview of RouteSms Solutions Limited, a company that offers mobile messaging, SMS hubbing, and voice solutions. Some key details:
1) RouteSms is an ISO and DISA certified company operating since 2004 with offices in India, Canada, and the UK. It has over 170 employees and serves over 18,000 clients through 700+ resellers.
2) The company provides domestic and international SMS and voice services including two-way messaging, missed call solutions, IVR, and outbound voice. It connects to multiple mobile operators globally.
3) RouteSms offers solutions for industries like entertainment, BFSI, education, and enterprises. Its services include alerts,
How Smart Invoicing Enables Straight-Through Processing for All of Your Suppl...SAP Ariba
The document discusses how smart invoicing through Ariba enables straight-through processing for suppliers. It provides examples from Liberty Mutual and UPS on how they implemented Ariba's smart invoicing solution to automate invoice processing, reduce costs, improve payment terms and gain better control and compliance. The implementations resulted in faster processing times, fewer exceptions, lower costs and the ability to capture early payment discounts.
The document discusses India's agriculture sector and ITC's e-Choupal initiative. Some key points:
- Agriculture is the backbone of India's economy, contributing 26% to GDP. However, the sector faces issues like fragmented land holdings and lack of infrastructure.
- ITC launched e-Choupal in 2000 to address these issues. It is a virtual marketplace that allows farmers to sell directly to buyers. Over 4 million farmers in 40,000 villages benefit.
- E-Choupal's success is due to its business model that combines services like weather forecasts and market prices with an effective procurement system. It reduces costs for farmers and increases their incomes.
Proven strategies, best practices and technologies are finally in place to allow companies to engineer, measure and optimize their revenue performance. This presentation gives a succinct and valuable overview of the demand generation fundamentals that companies are using today to dramatically improve their revenue performance.
Customer Experience in a Digital Age (#ddmc2012)Geert Martens
Key note speech for the data-driven marketing congress by Stima (#ddmc2012)
How to win in the age of the customer? What is customer engagement and how do I get to the heart of my customer? It's all about emotions. Emotions will determine what you do and emotions will determine how you remember things. Unlock the power of emotions by delivering great customer experiences.
Cbeyond is a communications and IT services provider that serves over 54,000 small business customers nationwide. It offers 30 productivity-enhancing applications to help businesses connect and collaborate. Cbeyond aims to provide all the communications and technology services a small business needs from one source. It has a 99% customer retention rate and is publicly traded on NASDAQ.
The document provides an investor presentation for eFarm, an agri supply chain network connecting farmers to consumers. It outlines eFarm's financial projections showing increasing revenue and profit over six years as it expands operations. The company plans controlled, sustainable expansion by establishing fully functional units and replicating successful models. Social impacts include increased farmer income and rural employment. The presentation provides details on eFarm's funding needs, partnerships, and growth strategy to scale operations across India while maintaining financial viability.
SYNNEX is a leading business process services company that offers integrated IT distribution, supply chain management, contract assembly and business process outsourcing services. It has a proven low-cost business model and efficient operations supported by a proprietary IT system and offshore back office functions. SYNNEX has demonstrated strong and consistent financial performance with revenue, operating income and EPS growth over time, as well as improving margins and returns. The company represents an attractive investment opportunity due to its effective business model, cost efficiency, financial strength and opportunities for continued organic and acquisition-based growth.
C Parts Management Tail End Spend (Procurement MRO Consumables)cwouter
The document discusses strategies for managing C-parts, which refers to low volume and low value tail-end spend. It notes that the scope of a C-parts management program could include MRO consumables only or multiple commodities, with the goal of reducing internal process costs by optimizing the supply base. Typical challenges include low item velocities and prices, a diversity of items, and the need to stock some locally due to urgent consumption needs across different user profiles.
Strategic Management Issues for Starting a Fabless Chip CompanySteve Szirom
The document discusses strategic management issues for starting a fabless chip company. It covers topics such as startup issues, business models, external environment, internal environment, objectives, strategies, tactics and implementation, and an integrated marketing communications program. The document provides an overview of various business models in the semiconductor industry and considerations for starting a fabless chip company.
The document discusses key tools for driving profitable customer relationships in the telecommunications industry. It notes that loyalty programs need to shift their focus from simple rewards to generating customer advocacy to ensure long-term engagement. The secret to successful loyalty is driving customer advocacy through tools like referral programs, tryvertising, empowering customer involvement, and ambassador programs. Companies that are most successful at generating advocates and exceeding customer expectations see four times more growth than industry averages.
A presentation made to IFAD (International Fund For Agriculture Development) country office on creating market linkages for rural poor farmers as a means to increase their livelihood and sustainability.
Small businesses and international expansion, specifically in Canada, are key growth drivers for Best Buy. Best Buy Canada has grown significantly through its dual brand strategy of Future Shop and Best Buy stores, nearly doubling its market share. Best Buy aims to further differentiate the brands and optimize its business model in Canada. Key priorities include deploying Best Buy for Business to more stores, building training capacity for consultants, and refining offerings to meet small business customer needs.
The document discusses strategies used by managers to make sales and reporting numbers appear compliant through representation work rather than actual work, such as helping salespeople find unclaimed revenue to report as sales or increasing reported sales activities. It also notes how managers then use the represented numbers to portray success through rehearsed visits and panic over visits from higher-ups despite the disconnection between the represented numbers and actual work.
Ralph Paglia "CRM: What is Your CRM Process?"Sean Bradley
This document discusses best practices for managing customer leads from online inquiries through the sales process. It provides data showing the importance of quickly responding to leads, providing price quotes, and following up with phone calls. Responding within 24 hours with a price quote doubles the closing rate compared to responses after 5 hours. Setting proper lead management processes and supervising salesperson activity is key to maximizing lead conversions.
This document summarizes TIM Participações S.A.'s presentation at the Morgan Stanley Latin America CEO Conference in January 2010. It discusses TIM's issues in 2008 with its strategic approach and offerings. TIM's re-launch plan focused on a new commercial approach with simplified post-paid and pre-paid plans. Some key achievements highlighted were reversing its declining market share, growing its pre-paid customer base, and ending the erosion of its post-paid base through its new plans and commercial efforts.
Unlock the power of emotions (#NTKY2012)Geert Martens
The document discusses customer experience and the importance of emotions. It notes that when customers are emotionally engaged with a brand, they will forgive mistakes, buy more, stay loyal, and promote the brand. A customer experience is defined as how a customer feels and remembers their journey of interactions with an organization. Each interaction can evoke different emotions that impact perceptions of the brand, company, products, service, and people. Great customer experiences are deliberate, make customers feel valued on an emotional level, are perfect across all "moments of truth", and are consistent across touchpoints and the customer lifecycle. Emotions color the experience and how it will be remembered.
This document advertises an upcoming conference on indirect procurement and corporate sourcing taking place from February 11-13, 2013 in Charlotte, NC. The conference will feature industry updates, workshops, roundtables, and presentations on strategic procurement transformation, globalization, supplier relations, complex services spend, and category management. It is aimed at professionals in marketing, IT, HR, facilities management, and other corporate functions involved in indirect spending. Attendees will gain insights on best practices and network with over 300 executives from various industries.
The document provides an overview of RouteSms Solutions Limited, a company that offers mobile messaging, SMS hubbing, and voice solutions. Some key details:
1) RouteSms is an ISO and DISA certified company operating since 2004 with offices in India, Canada, and the UK. It has over 170 employees and serves over 18,000 clients through 700+ resellers.
2) The company provides domestic and international SMS and voice services including two-way messaging, missed call solutions, IVR, and outbound voice. It connects to multiple mobile operators globally.
3) RouteSms offers solutions for industries like entertainment, BFSI, education, and enterprises. Its services include alerts,
How Smart Invoicing Enables Straight-Through Processing for All of Your Suppl...SAP Ariba
The document discusses how smart invoicing through Ariba enables straight-through processing for suppliers. It provides examples from Liberty Mutual and UPS on how they implemented Ariba's smart invoicing solution to automate invoice processing, reduce costs, improve payment terms and gain better control and compliance. The implementations resulted in faster processing times, fewer exceptions, lower costs and the ability to capture early payment discounts.
The document discusses India's agriculture sector and ITC's e-Choupal initiative. Some key points:
- Agriculture is the backbone of India's economy, contributing 26% to GDP. However, the sector faces issues like fragmented land holdings and lack of infrastructure.
- ITC launched e-Choupal in 2000 to address these issues. It is a virtual marketplace that allows farmers to sell directly to buyers. Over 4 million farmers in 40,000 villages benefit.
- E-Choupal's success is due to its business model that combines services like weather forecasts and market prices with an effective procurement system. It reduces costs for farmers and increases their incomes.
Proven strategies, best practices and technologies are finally in place to allow companies to engineer, measure and optimize their revenue performance. This presentation gives a succinct and valuable overview of the demand generation fundamentals that companies are using today to dramatically improve their revenue performance.
Customer Experience in a Digital Age (#ddmc2012)Geert Martens
Key note speech for the data-driven marketing congress by Stima (#ddmc2012)
How to win in the age of the customer? What is customer engagement and how do I get to the heart of my customer? It's all about emotions. Emotions will determine what you do and emotions will determine how you remember things. Unlock the power of emotions by delivering great customer experiences.
Cbeyond is a communications and IT services provider that serves over 54,000 small business customers nationwide. It offers 30 productivity-enhancing applications to help businesses connect and collaborate. Cbeyond aims to provide all the communications and technology services a small business needs from one source. It has a 99% customer retention rate and is publicly traded on NASDAQ.
The document provides an investor presentation for eFarm, an agri supply chain network connecting farmers to consumers. It outlines eFarm's financial projections showing increasing revenue and profit over six years as it expands operations. The company plans controlled, sustainable expansion by establishing fully functional units and replicating successful models. Social impacts include increased farmer income and rural employment. The presentation provides details on eFarm's funding needs, partnerships, and growth strategy to scale operations across India while maintaining financial viability.
SYNNEX is a leading business process services company that offers integrated IT distribution, supply chain management, contract assembly and business process outsourcing services. It has a proven low-cost business model and efficient operations supported by a proprietary IT system and offshore back office functions. SYNNEX has demonstrated strong and consistent financial performance with revenue, operating income and EPS growth over time, as well as improving margins and returns. The company represents an attractive investment opportunity due to its effective business model, cost efficiency, financial strength and opportunities for continued organic and acquisition-based growth.
C Parts Management Tail End Spend (Procurement MRO Consumables)cwouter
The document discusses strategies for managing C-parts, which refers to low volume and low value tail-end spend. It notes that the scope of a C-parts management program could include MRO consumables only or multiple commodities, with the goal of reducing internal process costs by optimizing the supply base. Typical challenges include low item velocities and prices, a diversity of items, and the need to stock some locally due to urgent consumption needs across different user profiles.
Strategic Management Issues for Starting a Fabless Chip CompanySteve Szirom
The document discusses strategic management issues for starting a fabless chip company. It covers topics such as startup issues, business models, external environment, internal environment, objectives, strategies, tactics and implementation, and an integrated marketing communications program. The document provides an overview of various business models in the semiconductor industry and considerations for starting a fabless chip company.
The document discusses key tools for driving profitable customer relationships in the telecommunications industry. It notes that loyalty programs need to shift their focus from simple rewards to generating customer advocacy to ensure long-term engagement. The secret to successful loyalty is driving customer advocacy through tools like referral programs, tryvertising, empowering customer involvement, and ambassador programs. Companies that are most successful at generating advocates and exceeding customer expectations see four times more growth than industry averages.
A presentation made to IFAD (International Fund For Agriculture Development) country office on creating market linkages for rural poor farmers as a means to increase their livelihood and sustainability.
eFarm is an agri supply chain platform that aims to link farmers directly to consumers. It addresses the current problems of the fragmented agri supply chain such as multiple middlemen, lack of quality control and price transparency. eFarm's key innovations are using weighing machines to standardize transactions by weight instead of volume, simple grading systems to match quality to the right customers, and using mobile phones and SMS to provide technology solutions with wide reach. The platform aims to unlock revenue potential across the supply chain by developing an online marketplace while utilizing offline distribution mechanisms.
The document discusses setting up rural business hubs in northeast India to improve agricultural value chains. It analyzes the potential for hubs focused on ginger, turmeric, passion fruit and pineapple based on production levels. Key constraints include lack of infrastructure, financing, training and market linkages. The report recommends a resource agency to coordinate stakeholders, organizing producers, developing business plans, and attracting private investments to set up processing facilities and establish sustainable markets. Rural business hubs could boost incomes, employment and environmental sustainability for farmers in the northeast.
Mobile Apps in Small Scale Agriculture - Matthew de GaleSAFIPA
The document discusses several mobile apps being developed and used in small scale agriculture in Africa to address issues like lack of access to market information, poor livestock recording, and inefficient agro-dealers. It provides details on apps being implemented by partners in Kenya and Zambia to provide services like peer-to-peer market data, community livestock records, and agro-input management that have led to benefits like increased farmer incomes and reduced costs. Critical factors for the success and scaling of these mobile agriculture solutions are also examined.
Recorded webinar from Sales Benchmark Index: Designing organizational models for inside sales. Links, downloads and registration for future presentations are included.
This document discusses Venkata Subramanian's presentation on insights into the Indian food market. It covers topics such as the problems facing Indian farmers including scarce land and water resources, expensive and unpredictable markets. It also discusses solutions like organic farming, improving supply chain efficiency from farm to consumer to reduce waste, and using technology solutions and composting agricultural waste. The presentation aims to analyze whether the food crisis in India is a major problem or an opportunity for growth.
The document discusses eFarm, an ICT-enabled agri supply chain network that aims to empower small farmers and connect them directly to consumers. It outlines the current issues with the fragmented agricultural supply chain in India, including a lack of demand/supply data, inefficient logistics and high wastage. eFarm uses various ICT tools across the supply chain to collect data, manage customer relationships and operations, provide market insights to farmers, and enable an efficient distribution network connecting farmers directly to consumers. The founder's vision is to organize the large unorganized agri sector in India through a sustainable, entrepreneurial social enterprise model.
Rural India represents an untapped market with over 714 million people and growing per capita income. Mobile penetration in rural India is currently only 32% but is expected to account for over 60% of the total subscriber base by 2012. Fundamental needs like communication, education, health, banking, and agriculture information do not change for rural consumers but new mobile technologies can alter how, when, and where these needs are fulfilled. CanvasM Technologies focuses on enabling technologies and innovation to provide services anytime, anywhere to rural consumers. Their approach involves localizing value creation, enabling access to relevant local content, unconventional partnering, and enabling discovery through their Ideation Factory to drive innovation.
The document discusses the challenges in agricultural entrepreneurship in India. It describes how the current agricultural supply chain is inefficient, with too many middlemen resulting in high costs and food wastage. It then introduces eFarm, an agri supply chain platform that aims to connect farmers directly to consumers using technology. eFarm's model aggregates produce from farmers, grades and transports it to distribution centers near cities for local delivery to retailers and customers. The platform provides services like demand forecasting, quality checks and payments to improve the supply chain.
eFarm is an agri supply chain platform that aims to:
1) Procure vegetables and fruits from farmers and supply to bulk customers in cities.
2) Create an efficient end-to-end supply chain infrastructure to reduce post-harvest losses through better planning and management.
3) Link farmers to consumers through a transparent platform using information technology.
This document outlines a strategy for improving rural livelihoods through a paradigm shift in production and marketing. It proposes forming thematic self-help groups (T-SHGs) focused on a common livelihood theme. These T-SHGs would come together into a federation for collective bargaining. The federation would link with a producers' company to access infrastructure, achieve economies of scale in production and quality, and connect to urban markets. This end-to-end model provides resources, training, market access, and financial services to lift small producers out of poverty by placing them higher in the value chain.
Staying Ahead of the Joneses: Retail Automation in 2010VDC Research Group
These slides are from a webcast originally presented on 7/28/10. During this webcast, Chris Rezendes, Executive Vice President of VDC Research, presents the latest data from our 2010 Retail & Transaction Automation Equipment Business Planning Service. Specifically, he discusses: The current state of retailer budgeting and spending on retail automation technology, retailers’ current and expected strategic & operational priorities and how they translate into specific technology investments, the progress being made in defining ROI for next-gen retail automation solutions and the key factors shaping the managed services deployment trend.
1) ITC has over 5,000 distributors in India that distribute its PCP (personal care products) like shampoos. In major cities like Mumbai, the city is divided into regions with 6-8 distributors each.
2) The distribution channel process involves ITC producing and shipping products to distributors who sell to retailers for a fixed margin. Retailers then sell to consumers, keeping some margin. Damaged goods move back up the chain for replacement, not reimbursement.
3) ITC's distribution strategies include maintaining exclusivity with distributors, using a single sales team and IT system for efficient monitoring, and tailoring products and margins to urban vs. rural areas.
Improve Efficiency & Reduce Costs through BI in Fertilizer SectorDhiren Gala
Efficiency Improvement & Cost Reduction through Business Intelligence (BI) in Fertilizer Sector. - A presentation by Sanjay Mehta, CEO, MAIA Intelligence at The Fertilizer Association of India (FAI) WORKSHOP ON ICT FOR IMPROVING EFFICIENCY IN FERTILISER AND AGRICULTURE SECTORS held from March 16-19, 2009 at Manali.
1) Selecting a target market is key to compelling mobile money marketing but operators want it for everyone. Demonstrating a specific use case for a target market has proven most effective.
2) Customers go through stages from unaware to regular use but the journey is complicated. Bespoke marketing mixes are needed at each stage.
3) Above and below the line marketing both challenge mobile money to explain its value compared to selling airtime. Direct marketing like SMS and promotions can help move customers through the journey.
This document discusses important topics in B2B marketing. It begins by asking what really matters in B2B marketing and provides an agenda that covers why the reader should tune in, what B2B marketing is, and what matters most in B2B. It then delves into various aspects of B2B marketing such as the differences between marketing and sales, key elements of an effective marketing engine, metrics and analytics, and how marketing will continue evolving.
The Fools Guide To Scoping Comms Planning In Indiagirishahuja
The document discusses the landscape of the Indian marketplace and how it is evolving. It analyzes key factors like retail structure, industry structure, information structure, and consumer value structure. It states that currently the Indian market landscape exists in a disintegrated state with regards to some factors and an integrated state with regards to others. However, it notes that there is a swap taking place that will result in the market having multiple realities and a more diverse and complex future landscape with differentiated and evolved markets. It emphasizes that marketers will need superior strategies, planning, and measurement capabilities to succeed in this evolving environment.
Similar to Using IT to Solve Agri Crisis : eFarmDirect experience (20)
This document advertises one-on-one mentoring services called Startup Shrink for entrepreneurs and startups. It provides concise advice and answers to questions about capital, marketing, competition, operations, and people. Entrepreneurs can schedule an appointment, ask questions, get answers and solutions, review progress, and get ongoing support via in-person meetings, Skype chats, or phone calls to help address challenges through the mentoring process.
Agricultural Price Rise – Addressing the Supply Side ConstraintsVenkata Subramanian
Panel discussion on “Agricultural Price Rise – Addressing the Supply Side Constraints” held on 26th August 2011 at TAFE’s MDCC [Management Development Consultancy Centre], 105, Dr Radhakrishnan Salai, Mylapore, Chennai between 1500 hrs and 1730 hrs. This programme is being organised to obtain the views of the stakeholders.
Presentation by
In this regard, we will be happy if you could confirm your presence as a panelist, during the panel discussion and provide your inputs on the topic. Your valuable inputs will be helpful in recommending solutions on the issue, to the Government.
This document summarizes the story of Annapoorani, a successful food processing venture started by women in Thandalam Village. It describes how the women formed a self-help group and received training to start making papad and rava dosa mix, which became very popular. Their product line has grown and now includes over 30 products made using authentic recipes. The women work hard starting at 3 AM daily. Their turnover has increased from 1 lakh to 33 lakhs annually. They seek advice on expanding into pickles, snacks, exports and online ordering. Students are welcome to volunteer or intern with the organization.
This document summarizes a presentation given by Venkat and Srivalli, founders of eFarm, at an entrepreneurship conference in Chennai. eFarm addresses inefficiencies in the Indian agricultural supply chain by procuring vegetables and fruits from farmers and supplying them to bulk customers in cities. They create an end-to-end supply chain infrastructure using processes and technologies to make perishable goods distribution more efficient. The presentation covers strategies for scaling a growing company, including building an effective team, using technology and outsourcing appropriately, understanding finances, forecasting growth, seeking investment, and adapting to changes. The ideal entrepreneur is described as disciplined yet enjoys doing the impossible.
The document discusses India's potential as a supplier of horticultural products globally. It notes that while India is a large producer, its share in global trade is minuscule due to high delivery costs, weak quality standards and assessment mechanisms within India. It suggests that India can become a significant exporter if it reduces delivery costs, improves standards and quality assessments. Key steps identified are creating integrated supply chains, reforming transport/storage infrastructure, engaging in trade negotiations, and long-term promotions and trade show participation planning.
ZerOx is a non-toxic fumigation method that uses extremely low oxygen levels to eradicate insects in stored products. It works by circulating air and scrubbing oxygen levels down to less than 0.5% within an airtight chamber. This causes 100% mortality of insects in all life stages. ZerOx equipment includes an oxygen scrubber, microprocessor, heating sensors and can control multiple rooms/bags individually. It provides a flexible and effective solution for fumigation of grains, nuts, spices and other stored products in treatment rooms, flexible bags, during transport or at other locations.
This document discusses strategies for horticulture development in India. It notes that India is a major global producer of many fruits and vegetables. Horticulture crops contribute significantly to Indian agriculture and exports. The National Horticulture Mission aims to promote horticulture crop production and support farmers. Key interventions include developing planting material, infrastructure like pack houses and cold storage, clusters of crops, organic farming, and linking farmers to markets. Focusing on high-value crops, developing post-harvest facilities, and adopting new technologies and management practices can help overcome constraints and further develop horticulture in India.
This document provides an overview of the development of eFarm, a farmer to consumer agri supply chain network. It discusses how eFarm studied existing supply chain issues, developed their business model, created a focus group, launched a pilot program, and has since expanded their network. The document shares photos and videos from different stages of eFarm's operations and highlights how they have received press coverage and awards for their innovative agri retailing model.
The document provides an investor presentation for eFarm, an agri supply chain network connecting farmers to consumers. It outlines eFarm's financial projections showing increasing revenue and profit over three years as it expands operations. The presentation also discusses eFarm's growth strategy of controlled, sustainable expansion through replication of successful business models. It highlights eFarm's potential for both business growth and social impact such as increased farmer incomes and rural employment.
The document discusses setting up an online marketplace ("eFarm") to connect farmers directly with buyers, reducing inefficiencies in the current agricultural supply chain. It notes issues like a lack of reliable demand and supply data, multiple middlemen that drive up costs, and underutilized storage infrastructure. The proposed eFarm system would use ICT tools, cooperatives, warehouses, and other elements to collect and share farm data, enable online bidding, and help farmers, transporters, processors, retailers and buyers transact more efficiently. The document advertises an internship opportunity to work on projects implementing this eFarm concept.
Dissecting A Startup : EFarm - Innovations in the Farm-to-Home Supply Chain Venkata Subramanian
A presentation made by eFarm's founders at IFMR/ICAAP Chennai, India on Feb 24th 2009. The talk centred on 2 themes - a behind the scenes look of a operational startup and typical journey taken . Secondly it was centred on agri supply chain issues in India and how eFarm is specifically filling the gaps.
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Using IT to Solve Agri Crisis : eFarmDirect experience
1. eFarm
Enabling FArmers to Reach Markets
Using IT to Solve the Agri Crisis
Venkata Subramanian , Founder - eFarm
Presented at the session :
The “As You Go” Magic Wand that makes
IT affordable for the micro-enterprise
Knowledge Partner for the
Session Event Organizer
2. Introduction : The Founders
Venkata Subramanian , COO Srivalli , CEO
MS (Computer Science), SUNY Albany, MBA (ICFAI), 2000
Newyork , 2003 B.Com Taxation, NMKRV, 1997
B.Arch , IIT Kharagpur , India , 1995
Over 12 years experience (1995-2007) in IT 8 years experience in Sales, Marketing, &
industry in roles such as Program Operations. Has run two start-ups and organised
management, Portal development for BFSI fund raising for NGOs as part of CSR programs.
clients, Outsourcing and Consulting
Technology & Marketing and
Operations HR
Domain
IT / Call entre Operaions Call centre Marketing HR Finance
Consultants
IT Dev. & Testing Purchase & Call centre / BPO
Interns
Team Delivery Team staff
2
3. Currently Better known as ….
‘Hi-Tech Subziwallahs’ of Chennai
Can privatizing agriculture solve
marketing problems?
Farmer’s Notebook , M.J. PRABU
A network of collection centres and distribution centre in
Chennai and surrounding districts, procuring daily from over
2500 farmers and supplying to leading retail outlets,hotels,
caterers and restaurants in the city.
Most Promising
Startup 2011
3
4. What does a ‘Farmer’
got to do in a
‘MSME’ Conference ?
Farmer as an entrepreneur
5. Villagers are ‘illiterate’ .
How can they understand
hi-tech?
Mobile phone
Social Networking : urban v/s rural
Education v/s Intelligence
6. Farmers are poor and used
to ‘freebies’.They cannot
afford to ‘buy’ ?
Land cost
Mobile phone + top up
How we counter ‘freebie’ argument
7. Pain areas | The Agri Supply Chain
Current State : Too Many Steps , Too Little Value Addition
Harvesting of • Unorganized , unregulated Terminal markets to
Vegetables
, unprofessional & unprofitable neighborhood wholesalers
•A Middlemen’ dominated market
1 •Adhoc /Arbitrary Decisions on quality &
price
5
Regional mandi to Wholesalers to Retailers
4 Terminal markets near
A local mandi large cities
auctioning 2
Local to Regional mandis
for Auction
6
Loss in transit
40%
Price hike Retailers to Dining Table
3 End to end
> 400%
7
8. So many solutions , but why still a crisis ?
“Blind men and the elephant” syndrome in agri
R&D Without
FDI in
Retail reliable
Increase
yield and
LIVE data
Contract any
farming Export
market
agri
intervention
Or
agri-business
will be
A
Cold
chain
Subsidies, L
failure
GM foods
oans, grant 8
s
9. Lack of Data| No visibility to supply or demand
Reality Check
• No accurate , dynamic data
on supply
• No market research on
customer demand
• No data = Wild guesses ?
11. What does Farmer ‘really’ need?
Key problems for farmer
Suppliers Transporters
1) Limited choice of buyers
2) Lack of Labour
3) Rising Input Costs of agro-supplies Buyers Labour
4) Rising Transport Costs
5) Unviable market prices
eFarmdirect.com
All other Industries use Web portal | Call centre| SMS
ICT tools and Software
applications to manage
operations
Whereas,
efarmDirect is a
Farmers have not been
B2B online platform which uses
IT enabled and are cut
simple ICT tools to
off from the ‘new’
CONNECT farmers with all the agri
world
supply chain stakeholders to build a
nationwide farmer’s marketing
portal
11
13. How Does It Work ?
1.Collect Details are in
Farmers efarmdirect website
Information
•Registration process
•Video/Presentation
7.Expand to 2.Collect
new locations Buyers
Information Phase 1
Phase 2
Phase 3
3.Setup Rural Call
6.Labour centres
Dynamic updates
through mobile/sms
Buyer-Seller
matchmaking
5.Transporters
4. Register Agri
input suppliers /
dealers
13
14. How to Access the eFarmDirect Platform ?
Human-Technology Interfaces
eFarmDirect Platform
Voice enabled
Human-
Computer
Franchisee / Interface
Call centre / Web portal /
Sales person , SMS
Rural BPO (IVRS / Web 2 Mobile devices
Human assisted
voice / Natural
language
processing)
Expected Usage pattern : Sales person/Franchisee ( 25% ) , Local language Call
centre / Rural BPO (45%) , IVRS / Voice driven self driven – (10%) ,SMS – 15%
,Web / Smart phones < 5%
Why ? -Most people are ‘off the web’ as in remote areas , Primary users not computer savvy
www.efarm.in | www.efarmdirect.com |
Technology development will focus on enhancing expected usage/behaviours through
Strictly Confidential | Materials may be 14
any interface THEY choose ,and subject to copyright | Do notthem !
NOT force ICT on circulate
15. Revenue Model
Farmer Buyer Input Labour Transport Notes
Supplier er
Registration 50/- 100/- 200/- Rs 10/- 100/- ONE TIME,
& Activation LIFETIME
VALIDITY
Usage fees ANNUAL
Individual 600/- p.a 1500/- p.a 5000 p.a 120 p.a 1500 p.a
user
Monthly 60/- pm 150 p.m 500 p.m 15 p.m 150 p.m To encourage
‘top-up’ small users to
option/fee signup
Corporate 6000/- 12000 p.a 18000 p.a 1000 p.a 15000 p.a Multi
/Large unit p.a users/chains/NG
Os/Federations
16. DATA COLLECTION - FARMER
Production data
• Produce name, variety
• Grade
• Typical yield at harvest
• Harvest cycles
• Cost price at farm gate
• Organic ? Certifications ?
Farmer information
How data is collected ? • Name
• Address
•At farmer mela’s and • Contact number
exhibitions • Preferred mode of payment
•Through partners like NGOs, • Bank / Post office details
KVKs, Agri institutions, rural • Photo
banks and MFIs • Attestation
•Through franchisees Other information
• Land type/irrigation type
• Banking information
16
17. Basic Buyer-Seller Search and
Features
Search by
produce, availability, quantity,
price Demand /
Supply
projections
for future
planning
Farmer/buyer Map view for
details with locating
contact info farmers by
area 17
18. Advanced Features
Rating and review
mechanism
farmers and buyers
can provide feedback
which builds
transparency and
Audio Visuals Marketing identifies ‘good’
Farmers can add performers
audio/videos/pictures
about their produce /
products to showcase
uniqueness
GROUP view
map small farmers to respective
SHGs, Federations and Institution –
enables ‘aggregate’ of quantities
to meet larger demands as a
‘combined entity’
18
19. Value proposition |
Connecting the Dots
Cleaning / Packing
Quality
Inspection/ Grading
Routing
Every stakeholder is alternately a
Long haul buyer or seller of agro goods, linked
Transportation
together by a common system.
Thus :
Develop Online supply chain
Rural Produce
Collection Centres Small retailers
Local vendors Technology backbone with offline
distribution mechanisms
Farmers
Create a network of farmers,
Urban area intermediaries, logistics providers,
Distribution centre
Local
Distribution distributors and retailers
Provide common support services
like marketing , training ,
Compost/Manure
from waste
Food Processing
units
technology and agri business
consulting
Bulk buyers
(Hotels / Caterers /
Retailers)
Exports ‘Organize’ the ‘un-organized’ rural
eFarm Common Services
to urban supply chain
Planning &
Coordination
Research
Call centre /
Communication
Technology
Training &
Support Manage the network to ensure
sustainability across the chain
20. Livelihood Generation and Social
Impact
• Creating Agri entrepreneurs in Rural Areas
• Rural youth/ Women are trained as local representatives for data
collection/updation
• Revenue from commissions and value added services
• Providing Employment for Disabled and Under
: priveleged
• Call centres/BPOs operated by differently abled – visually challenged
, speech/hearing impaired
• Job opportunities for those tapping unconventional talent pool of India
• Reverse migration to villages
• Create labour pools of semi-skilled labourers for farm work who are
available ‘on-call’
• Create central equipment leasing model so that farmers can ‘hire-an-
equipment and operator’ to reduce equipment costs
20