Using Ambiguity and Uncertainty to Strengthen Decision Making - Dawna Jones
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Most of what impacts a decision is hidden in the unseen – especially when it comes to high-speed complex change. In the context of not being able to predict outcomes and not knowing what will happen next, decision-makers benefit from greater cognitive agility and flexibility. What macro- and meta-skills do you need to navigate uncertainty and how do they apply to decision making? Discover the built-in macro and meta skills relevant to assessing the context, the default skill set and using awareness to strengthen high speed decision-making. In this interactive workshop either come for the experience or bring a decision you’re facing to apply a natural set of skills to: Detecting the state of the social environment, the context, and the impact of external forces like metrics and targets on focus and risk Gain awareness of internal pressures, your emotional state and how to mitigate impact on innovation or risk aversion. Participate in an interactive survey of your reliance on thinking and intuition. Dawna Jones is the author of Decision Making for Dummies and well versed in group decision making conundrums and finding ways to build benefit without compromise.
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Fabrique_A utilise des Design Sprints pour répondre à ces questions et s’attaquer aux processus d'innovation des entreprises. À l'aide de ce cadre de travail, ils peuvent voir rapidement les réactions du marché par rapport à leurs produits et de leurs clients avant de prendre des engagements coûteux.
Les Design Sprints offrent aux entreprises une superpuissance : ils offrent aux entrepreneurs et entreprises un mode de pensée centré sur l'utilisateur en leur fournissant les outils nécessaires pour répondre efficacement aux besoins de leurs marchés.
Comment on a réussi à changer le monde! Ou presque... - Émilie de Carufel et ...
Comment on a réussi à changer le monde! Ou presque... - Émilie de Carufel et ...Spark the Change Montréal
En juin 2018, plusieurs collègues un peu trop crinqués se sont demandé comment faire vivre l’expérience Spark the Change de Montréal à l'année longue, pour tous les employés de leur entreprise, bref comment changer la culture d'entreprise! C'est donc une équipe bien motivée qui se lance à l’aventure et qui mets sur pied un événement mensuel qu'elle a appelé de façon très originale, "Spark the change chez Mediagrif". Mais après une grosse déception de ne pas avoir trouvé la recette sur Google, l'équipe fait rapidement face à plusieurs obstacles. Et ce n’est qu’après plusieurs acrobaties, ou la mort a été frôlée plus d’une fois, que des résultats positifs ont commencé à émerger. La morale de l’histoire est que changer une culture organisationnelle, c’est difficile et il faut s’attendre à se planter à plusieurs reprises avant de voir les premiers résultats!Surpassing the Boundaries of Project and Change Management. Becoming a key “S...
Surpassing the Boundaries of Project and Change Management. Becoming a key “S...Spark the Change Montréal
The aim of this presentation is to raise the level of awareness and understanding of how to surpass boundaries to become the key Solution Integrator” for Business Success, integrating Project Management, Change Management and Business Processes.
Today, we can affirm there is an important gap between the definition of the project success and its actual implementation and value realization due to the inability to systemically implement change throughout business transformation.The Surprising Power of Liberating Structures - Astrid Pruitt
Making waves around the world, Liberating Structures (LS) productively and playfully disrupt conventional patterns in how we work together. Liberate yourself from deadly boring meetings, someone else’s “best practices,” wondering why people don’t speak up, strategic planning that is anything BUT strategic and group process that feels like drudgery.
Inspired by complexity science and developed by Henri Lipmanowicz and Keith McCandless, LS is a repertoire of 33+ simple methods that introduce tiny shifts in the way we meet, plan, decide and relate to one another.
Come engage, reengage or dive deeper into these easy-to-learn microstructures that quickly foster lively participation in groups of any size, making it possible to truly include and unleash everyone.
Designing and Facilitation Learning Spaces - Danièle Bienvenue et Astrid Pruitt
Designing and Facilitation Learning Spaces - Danièle Bienvenue et Astrid PruittSpark the Change Montréal
Participants will be introduced to the unique ‘opportunity based pedagogy’ and competency model of the Kaospilots, which has been developed over 25 years from working with young dynamic learners & leaders and by exploring the potential in transformational education.Going Horizontal: The path to better organizations and a better society - Sam...
Going Horizontal: The path to better organizations and a better society - Sam...Spark the Change Montréal
Collective leadership, self-management, employee led organization, non-hierarchical or horizontal ways of working – no matter what we call it, these ways of working together are what allow organizations to tap into their full potential and respond to their most current and relevant challenges.
When organizations begin to shift their culture towards more explicit forms of shared power, mutual responsibility and care, the journey forward is neither clear nor easy, and we often get stuck.
But what if organizations themselves are the ideal training grounds for developing the most critical personal and collective leadership skills required for our shared future?
Based on a unique anthropological lens, Samantha has uncovered a practical approach to going horizontal that can help anyone, no matter the domain of your activity, the size of your organization or your role within it.Responsabiliser en se mettant au service des employés
Quels efforts doit-on déployer pour créer un environnement qui encourage une responsabilisation optimale des employés?
Marine Press a tenté une formule intéressante pour abaisser le centre de gravité de la prise de décision et augmenter la responsabilisation de ses employés : créer une squad de gestionnaire ayant comme but d'offrir les services nécessaires à leurs clients internes, le personnel.
Un développeur et un gestionnaire de Marine Press vous racontent leur expérience.
Quel sera votre rôle à l'ère du monde du travail 4.0?
PRÉPAREZ-VOUS À ASSURER LA CROISSANCE DE VOTRE ENTREPRISE AVEC L’ARRIVÉE DE NOUVEAUX MODÈLES D’AFFAIRES.
La vitesse avec laquelle se développent les innovations technologiques oblige les chefs d’entreprise et leurs partenaires ressources humaines à agir ou du moins à réagir à leur venue sous peine de voir leur modèle d’affaires balayé d’ici quelques années, tout au plus. De plus, les modèles d'affaires actuels sont de plus en plus contesté car le consommateur comprends de moins en moins la valeur d’un intermédiaires.
Il est donc essentiel de revoir les stratégies, les processus, les structures organisationnelles et les profils des employés qui permettront aux entreprises de faire face aux technologies qui s'imposent dans le monde du travail à vitesse exponentielle. Cet atelier est une opportunité pour les directions des ressources humaines de réfléchir sur comment prendre le leadership pour accompagner les dirigeants. Ainsi ils pourront réaffirmer leur de réel partenaire stratégique dans cette ère de transformation numérique.
Après que Philippe Richard Bertrand aura énoncé les principaux éléments qui doivent être inclus dans une réflexion stratégique et opérationnelle pour faire évoluer les modèles d'affaires des organisations, Geneviève Desautels prendra la relève pour animer la portion "pratique" de façon à accompagner les participants à mettre sur papier, dans des gabarit éprouvé, comment passer à l'action et préparer leur prochaine rencontre avec les dirigeants de l'entreprise pour mettre en place un plan d'action pour assurer la croissance et la pérennité de leur entreprise.
L’intelligence artificielle sonne-t-elle le glas de l’école traditionnelle?
L’intelligence artificielle sonne-t-elle le glas de l’école traditionnelle?Spark the Change Montréal
À l’aube de la quatrième révolution numérique, l’intelligence artificielle aura des répercussions majeures sur nos habitudes de vie, et ce, principalement dans le milieu du travail. Actuellement, chacun arrive avec ses statistiques en termes de pertes d’emploi, mais tout le monde s’entend pour dire que le monde du travail subira le plus grand changement des dernières décennies. L’enjeu des prochaines années sera donc de former les nombreux employés, dont la tâche aura été profondément modifiée, ou de réorienter ceux qui auront perdu leur emploi. Et que dire de la formation des enfants à qui l’on enseigne encore aujourd’hui comme à l’époque de la révolution industrielle.Comment modeler notre quotidien pour sauver du temps et terminer ce que l'on ...
Comment modeler notre quotidien pour sauver du temps et terminer ce que l'on ...Spark the Change Montréal
Traditionnellement, les entreprises organisent leurs projets de manière à occuper tout le monde. Les travailleurs sont vu comme des "ressources" et il faut optimiser leur rendement. Plusieurs projets sont démarrés en parallèles, les ressources travaillent sur plusieurs tâches concurrentes et ils deviennent rapidement débordés.
Kanban nous aide à modeler nos processus pour réduire le gaspillage de temps et terminer plus rapidement le travail qui a été commencé.
À travers une série d'ateliers pratiques, les participants apprendrons à voir leur réalité quotidienne autrement et repartiront avec des pistes de solutions pour rendre leur travail plus efficace et plus satisfaisant.Hacker la culture pour se transformer!
Votre organisation prend un nouveau virage et vous souhaitez mobiliser vos équipes? Vous aimeriez miser sur une approche nouvelle et innover vos façons de faire? Venez découvrir comment le secteur des TI de Loto-Québec a réussi à hacker la culture dans le cadre de leur projet de transformation.
En faisant preuve de créativité et d’agilité, le défi est relevé au quotidien! Bons coups et leçons apprises seront au rendez-vous dans un esprit ludique.
Êtes-vous prêts à être hackés?
Lego Serious Play : Expérimentation et Survol
"Qu'est-ce que Lego Serious Play ? Comment ça fonctionne ? Quelles sont les utilisations possibles de cette méthode ? Comment Lego Serious Play ? peut servir de déclencheur d'idée et de changements.L'objectif de cet atelier est d':
Introduire la méthode Lego Serious Play,
Expliquer le fonctionnement et surtout
Expérimenter la méthode en construisant et en échangeant avec les autres participants.
La méthode Lego Serious Play est un processus expérientiel conçu pour améliorer les performances des équipes et des organisations ainsi que de stimuler l'innovation. C'est une méthode de réflexion, de communication et de résolution de problèmes pour des groupes sur des situations réelles et en temps réel. Elle peut aussi bien supporter la planification stratégique que le développement de produits, le changement ou encore l'innovation.
Bref, la méthode Lego Serious Play ne sert pas uniquement à mobiliser les équipes. Venez construire avec nous et apprendre comment elle fonctionne… tout en vous amusant.
Change Emotional Intelligence Framework by Caroline Samne
The document introduces a framework for organizational transformation that focuses on four key areas: 1) Strategic & Cultural Alignment to understand organizational strengths/weaknesses and culture, 2) Leadership Alignment to ensure leaders have the capacity to lead change, 3) Organizational Alignment to create coherence across teams and align structures/processes, and 4) Employee Alignment to engage employees in change. The framework is based on principles of whole systems thinking, viewing the organization as interconnected parts, and leveraging emotional intelligence to understand and manage emotions during change.
Innovation doesn’t follow a script: Work and Lead UnScripted™ - Part II - Je...
Innovation doesn’t follow a script: Work and Lead UnScripted™ - Part II - Je...Spark the Change Montréal
This document discusses focusing outward on serving others rather than inward on oneself. It emphasizes that one's role is to help teammates and customers, accepting all opportunities while building on ideas to move forward. It suggests being mindful in the present and listening well in order to understand where focus is needed. It also discusses examining one's assumptions in order to change mindsets, behaviors, and outcomes for growth.Fostering a Culture of Innovation: Experiments in Rapid Behavioural Prototypi...
Fostering a Culture of Innovation: Experiments in Rapid Behavioural Prototypi...Spark the Change Montréal
Building an innovation culture is the arguably the last frontier of innovation practice--and perhaps the most daunting. Drawing from design, organizational development, and business disciplines, it demands of leaders a good amount of bravery, patience and good tools to measure progress. This talk will focus on 2 case studies where organizations have built an innovation culture--why they did it, how they did it, and the simple rules that guided their success. We will also explore a tool for tracking your success toward innovation culture goals, and building ownership of that progress through your organization.Il faut que les exécutifs se changent avant de changer leur organisation - Je...
Il faut que les exécutifs se changent avant de changer leur organisation - Je...Spark the Change Montréal
La vitesse du changement autour de nous est aujourd’hui vertigineuse. La technologie, votre marché, vos clients, vos compétiteurs, vos employés, etc. ; rien n’y échappe ! Pour survivre, votre entreprise sera condamnée à s’adapter, innover et se transformer continuellement. Elle devra devenir « agile » de gauche à droite, d’en haut jusqu’en bas.
Mais pour réussir cette transformation à grande échelle, le plus important de tous les changements sera probablement l’évolution de votre propre style de leadership : étonnamment, la recette gagnante qui vous a amené jusqu’ici est probablement devenue votre plus grand handicap ! Venez découvrir pourquoi.
Lors de cette conférence, j’aimerais humblement vous partager l’expérience de cette importante découverte faite lors de la titanesque transformation de La Presse et de la création de notre édition numérique pour tablettes La Presse+. Pour réussir et innover, il me fallait entamer la plus grande métamorphose de ma vie professionnelle : disrupter mon style de leadership et ma position face à mes équipes.
Retour sur cette grandiose expérience et partage de mes leçons apprises.More from Spark the Change Montréal (20)
Spark the Change Montreal 2021 - Construire une culture plus courageuse au mi...
Spark the Change Montreal 2021 - Construire une culture plus courageuse au mi...
Spark the Change Montréal 2021 - Le coaching d'équipe 3D mapping - Laetitia R...
Spark the Change Montréal 2021 - Le coaching d'équipe 3D mapping - Laetitia R...
Spark the Change Montreal 2021 - La culture des arts du cirque, un modèle d'a...
Spark the Change Montreal 2021 - La culture des arts du cirque, un modèle d'a...
Spark the Change Montreal 2021 - Under Pressure - Jon Husband
Spark the Change Montreal 2021 - Under Pressure - Jon Husband
Design Sprints comme outil d'innovation - Sylvain Ethier et Naina Goulart
Design Sprints comme outil d'innovation - Sylvain Ethier et Naina Goulart
Comment on a réussi à changer le monde! Ou presque... - Émilie de Carufel et ...
Comment on a réussi à changer le monde! Ou presque... - Émilie de Carufel et ...
Surpassing the Boundaries of Project and Change Management. Becoming a key “S...
Surpassing the Boundaries of Project and Change Management. Becoming a key “S...
The Surprising Power of Liberating Structures - Astrid Pruitt
The Surprising Power of Liberating Structures - Astrid Pruitt
Designing and Facilitation Learning Spaces - Danièle Bienvenue et Astrid Pruitt
Designing and Facilitation Learning Spaces - Danièle Bienvenue et Astrid Pruitt
Going Horizontal: The path to better organizations and a better society - Sam...
Going Horizontal: The path to better organizations and a better society - Sam...
Responsabiliser en se mettant au service des employés
Responsabiliser en se mettant au service des employés
Quel sera votre rôle à l'ère du monde du travail 4.0?
Quel sera votre rôle à l'ère du monde du travail 4.0?
L’intelligence artificielle sonne-t-elle le glas de l’école traditionnelle?
L’intelligence artificielle sonne-t-elle le glas de l’école traditionnelle?
Comment modeler notre quotidien pour sauver du temps et terminer ce que l'on ...
Comment modeler notre quotidien pour sauver du temps et terminer ce que l'on ...
Change Emotional Intelligence Framework by Caroline Samne
Change Emotional Intelligence Framework by Caroline Samne
Innovation doesn’t follow a script: Work and Lead UnScripted™ - Part II - Je...
Innovation doesn’t follow a script: Work and Lead UnScripted™ - Part II - Je...
Fostering a Culture of Innovation: Experiments in Rapid Behavioural Prototypi...
Fostering a Culture of Innovation: Experiments in Rapid Behavioural Prototypi...
Il faut que les exécutifs se changent avant de changer leur organisation - Je...
Il faut que les exécutifs se changent avant de changer leur organisation - Je...
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All the Small Things - XP2024 Bolzano/Bozen
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
Addiction to Winning Across Diverse Populations.pdf
A anaysis dedicated to identify the addiction on winniing by diverse population
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Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
Chart--Time Management.pdf How to time is spent
Time management is foundation for any successful activity.
Sethurathnam Ravi: A Legacy in Finance and Leadership
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
12 steps to transform your organization into the agile org you deserve
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Enriching engagement with ethical review processes
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
20240608 QFM019 Engineering Leadership Reading List May 2024
Everything I found interesting about Engineering Leadership in May 2024
Conflict resololution,role of hr in resolution
Conflict resolution techniques in modern day organizations is critical for overall productivity
一比一原版(QU毕业证)皇后大学毕业证如何办理
QU本科学位证成绩单【微信95270640】《皇后大学毕业证书原版制作QU成绩单》【Q微信95270640】《仿制QU毕业证成绩单皇后大学学位证书pdf电子图》，A.为什么留学生需要操作留信认证?
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B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径，但认证只是个体行为，不是所有留学生都操作，所以没有办理认证的留学生的学历在国内也是查询不到的，他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单，就有了使用价值。
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A.为什么留学生需要操作留信认证?
留信认证全称全国留学生信息服务网认证,隶属于北京中科院。①留信认证门槛条件更低,费用更美丽,并且包过,完单周期短,效率高②留信认证虽然不能去国企,但是一般的公司都没有问题,因为国内很多公司连基本的留学生学历认证都不了解。这对于留学生来说,这就比自己光拿一个证书更有说服力,因为留学学历可以在留信网站上进行查询!
B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径但认证只是个体行为不是所有留学生都操作所以没有办理认证的留学生的学历在国内也是查询不到的他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单就有了使用价值。娃拒绝父亲送说往车上一躺就等着下车决无丢失的道理有手机在身联系也方便再说他都岁了还有大半车的小伙伴相伴他不怕在父亲千叮咛万嘱咐中山娃依依不舍地爬上车朝窗外不住地挥手别了父亲别了父亲的城别了我的暑假生活我的城市生活望着窗外挥舞的大手还有那张微驼的背一向坚强的山娃禁不住泪如雨下当我坐下来想写这封信时“感恩两字在我脑海中回旋很幸运我有这样的机会能将埋在心底深深的感激之情得以表达从婴儿的“哇哇坠地到哺育听
The Management Guide: From Projects to Portfolio
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Team Building and TUCKMANS MODEL Explained
A team is a group of individuals, all working together for a common purpose. This Ppt derives a detail information on team building process and ats type with effective example by Tuckmans Model. it also describes about team issues and effective team work. Unclear Roles and Responsibilities of teams as well as individuals.
innovation in nursing practice, education and management.pptx
MSc nursing 2 nd year Government college of nursing Rajnandgaon Chhattisgarh
Strategic Org Design with Org Topologies™
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Is Agile dead? It depends on what you mean by 'Agile'. If you mean that the organizations are not getting the promised benefits because they were focusing too much on the team-level agile "ways of working" instead of systemic global improvements -- then we are in agreement. It is a misunderstanding of Agility that led us down a dead-end. At Org Topologies, we see bright sparks -- the signs of the 'second wave of Agile' as we call it. The emphasis is shifting towards both in-team and inter-team collaboration. Away from false dichotomies. Both: team autonomy and shared broad product ownership are required to sustain true result-oriented organizational agility. Org Topologies is a package offering a visual language plus thinking tools required to communicate org development direction and can be used to help design and then sustain org change aiming at higher organizational archetypes.
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Healthy economic development requires properly managing the banking industry of any
country. Along with state-owned banks, private banks play a critical role in the country's economy.
Managers in all types of banks now confront the same challenge: how to get the utmost output from
their employees. Therefore, Performance appraisal appears to be inevitable since it set the
standard for comparing actual performance to established objectives and recommending practical
solutions that help the organization achieve sustainable growth. Therefore, the purpose of this
research is to determine the effect of performance appraisal on employee motivation and retention.
Comparing Stability and Sustainability in Agile Systems
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
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Addiction to Winning Across Diverse Populations.pdf
Addiction to Winning Across Diverse Populations.pdf
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Sethurathnam Ravi: A Legacy in Finance and Leadership
12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve
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20240608 QFM019 Engineering Leadership Reading List May 2024
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innovation in nursing practice, education and management.pptx
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Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Comparing Stability and Sustainability in Agile Systems
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Using Ambiguity and Uncertainty to Strengthen Decision Making - Dawna Jones
- 1. Using Ambiguity and Uncertainty to Strengthen Decision Making
- 2. Apply a natural set of skills to: • State of the social environment, the context, impact of external forces like metrics and targets on focus and risk • Gain awareness of internal pressures, your emotional state and how to mitigate impact on innovation or risk aversion. • Participate in an interactive survey of your reliance on thinking and intuition.
- 3. Advanced Linear Thinking 60% “Simplistic” - Focus individuals with personalities, skills, attitudes, habits, and points-of-view Early Systems Thinking 30% “Complex” -Focus integrated groups of individuals with different roles and relationships Advanced Systems Thinking 9% “Highly Complex” - Focus multiple integrated groups interacting with dynamic organizational systems Early Principles Thinking <1 “Elegantly Simple” - Focus multiple dynamic organizational systems that form marketplaces, economi COGNITIVE AGILITY Source: Jonathan Reams, U of Norway
- 4. I rely on my rational mind. Don’t believe in intuition. I have no idea. I just decide. I rely on my intuition in balance with my rational mind.
- 7. Intuitive Strengths Innate knowledge Non-local Energetic Sensitivity Strengthen innate knowledge by making more decisions.
- 8. Contextual Awareness Starting Point - Metrics Change in Complex Systems = non-linear Fear - Trust - Dynamics - Decision Making
- 9. CONTEXT IMPACT SOCIAL-EMO DATA- Raw Place DECISION Here INTUITIVE ‘hits’ Interpretation - Meaning
- 10. WHAT ASSUMPTIONS ARE WE MAKING? Where is our FOCUS? Customer? - Internal Goals? WHAT IF The unthinkable happened?
- 11. Culture Character Awareness Tools Relationships Ethics All rights reserved. Copyright 2016 Dawna Jones
- 12. T: E P D AW N A _ J O N E S L I : D AW N A H J O N E S Dawna Jones FromInsightToAction.com Podcast: InsightToAction.libsyn.com