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User Research Techniques Vikram Rao  STC India UX Session - Bangalore 25 th  June 2011
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Context around  User Research
Fact of the matter… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],What/Why?  How?
Summarizing User Research ,[object Object],[object Object],[object Object],>> User Research
User Research Techniques
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Research Techniques ,[object Object],[object Object]
User Research Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing a User Research Technique
Choosing a technique ,[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing a technique X X X X New  Product or  System X X User Surveys / Questionnaires X X X Focus Groups  X Diary Study  X X X Split A / B Testing X X X X X Contextual Inquiry  X X X User Interviews X X X Observation Exercise  X User Trip X Data Mining / Analysis Need  Qualitative  Data Access to  Users High Budget  Availability Have Time  on Hand Obtain Specific  Results User Research  Technique
Questions… ,[object Object]

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User Research Techniques by Vikram Rao, RSA

  • 1. User Research Techniques Vikram Rao STC India UX Session - Bangalore 25 th June 2011
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  • 3. Context around User Research
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  • 26. Choosing a User Research Technique
  • 27.
  • 28. Choosing a technique X X X X New Product or System X X User Surveys / Questionnaires X X X Focus Groups X Diary Study X X X Split A / B Testing X X X X X Contextual Inquiry X X X User Interviews X X X Observation Exercise X User Trip X Data Mining / Analysis Need Qualitative Data Access to Users High Budget Availability Have Time on Hand Obtain Specific Results User Research Technique
  • 29.