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UX on Agile – how to make it
           work
            Pradeep Joseph
          UX Design Manager
      Juniper Networks, Bangalore




                                    1
Pradeep Joseph 2011   2
Agile for Dummies

              Wikipedia says: Agile Software Development is a group
              of software development methodologies based on iterative
              and incremental development, where requirements and
              solutions evolve through collaboration between self-
              organizing, cross-functional teams.

              Not features, but User Stories

              Scrum Chicken Pig Sashimi *


              * Not off a Japanese restaurant menu



Pradeep Joseph 2011                                                      3
Agile for Dummies



                                                       Demo
                                  Dev &
                                  Testing     Fit &
        Project                               finish
        backlog
                      planning


                           2-3 weeks sprint



                                 Feedback


Pradeep Joseph 2011                                           4
How does it affect design?


              Not the way I used to work

              Prototyping – sorry, no wastage of code

              Design within a time frame – always

              Follow-up eats into design time

              Catch up mode, hard to be ahead of the curve

              Feedback, user testing becomes shallow


Pradeep Joseph 2011                                          5
Pradeep Joseph 2011   6
5 phases of Agile adoption for UX people


             1. Denial

             2. Anger

             3. Bargaining

             4. Depression

             5. Acceptance

             According to Craig Villamor, Extreme usability: adapting research approaches
             for Agile development @ CHI 2008


Pradeep Joseph 2011                                                                         7
How to make it work


             1. Involve from the beginning

             2. No “Us” vs. “Them”

             3. Do what is needed

             4. Art of letting go

             5. Persistence pays

             +1


Pradeep Joseph 2011                          8
1.Involve from the beginning


             The invitation may never come

             Assume leadership, reach out

             Ask Questions,
             Question Answers

             Place yourself “in” the Team




Pradeep Joseph 2011                          9
2. No “Us” vs. “Them”


             There is only ONE team

             Understand your team

             Skin in the game




Pradeep Joseph 2011                   10
3. Do what is needed – in time


             Just needed, in time

             What you do matters,
             not How you do

             Guerilla methods

             Improvise and adapt techniques




Pradeep Joseph 2011                           11
4. Art of letting go


             Develop allies

             You can’t carry it all alone

             Keep ego under check

             Encourage, motivate
             but direct

             Don’t police but patrol



Pradeep Joseph 2011                         12
5. Persistence pays


                                 Communicate – why UX is good

                                 Communicate – why we need UX

                                 Communicate – how you can help

                                 I have already told them
                                 but check they’ve done it or not




Pradeep Joseph 2011                                                 13
+1. This too shall pass


             Put team goals first

             Lose battles to win the war

             Keep the larger picture in mind

             http://www.youtube.com/watch?v=UF8uR6Z6KLc

             Think of Randy Pausch




Pradeep Joseph 2011                                       14
How to make it work


             1. Involve from the beginning

             2. No “Us” vs. “Them”

             3. Do what is needed

             4. Art of letting go

             5. Persistence pays

          +1. This too shall pass



Pradeep Joseph 2011                          15
1-5 from 2 years of experience

                      +1 from 13 years of experience




                      pradeepjoseph@yahoo.com




Pradeep Joseph 2011                                    16
Now, where is my lunch?

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UX on Agile - Pradeep Joseph

  • 1. UX on Agile – how to make it work Pradeep Joseph UX Design Manager Juniper Networks, Bangalore 1
  • 3. Agile for Dummies Wikipedia says: Agile Software Development is a group of software development methodologies based on iterative and incremental development, where requirements and solutions evolve through collaboration between self- organizing, cross-functional teams. Not features, but User Stories Scrum Chicken Pig Sashimi * * Not off a Japanese restaurant menu Pradeep Joseph 2011 3
  • 4. Agile for Dummies Demo Dev & Testing Fit & Project finish backlog planning 2-3 weeks sprint Feedback Pradeep Joseph 2011 4
  • 5. How does it affect design? Not the way I used to work Prototyping – sorry, no wastage of code Design within a time frame – always Follow-up eats into design time Catch up mode, hard to be ahead of the curve Feedback, user testing becomes shallow Pradeep Joseph 2011 5
  • 7. 5 phases of Agile adoption for UX people 1. Denial 2. Anger 3. Bargaining 4. Depression 5. Acceptance According to Craig Villamor, Extreme usability: adapting research approaches for Agile development @ CHI 2008 Pradeep Joseph 2011 7
  • 8. How to make it work 1. Involve from the beginning 2. No “Us” vs. “Them” 3. Do what is needed 4. Art of letting go 5. Persistence pays +1 Pradeep Joseph 2011 8
  • 9. 1.Involve from the beginning The invitation may never come Assume leadership, reach out Ask Questions, Question Answers Place yourself “in” the Team Pradeep Joseph 2011 9
  • 10. 2. No “Us” vs. “Them” There is only ONE team Understand your team Skin in the game Pradeep Joseph 2011 10
  • 11. 3. Do what is needed – in time Just needed, in time What you do matters, not How you do Guerilla methods Improvise and adapt techniques Pradeep Joseph 2011 11
  • 12. 4. Art of letting go Develop allies You can’t carry it all alone Keep ego under check Encourage, motivate but direct Don’t police but patrol Pradeep Joseph 2011 12
  • 13. 5. Persistence pays Communicate – why UX is good Communicate – why we need UX Communicate – how you can help I have already told them but check they’ve done it or not Pradeep Joseph 2011 13
  • 14. +1. This too shall pass Put team goals first Lose battles to win the war Keep the larger picture in mind http://www.youtube.com/watch?v=UF8uR6Z6KLc Think of Randy Pausch Pradeep Joseph 2011 14
  • 15. How to make it work 1. Involve from the beginning 2. No “Us” vs. “Them” 3. Do what is needed 4. Art of letting go 5. Persistence pays +1. This too shall pass Pradeep Joseph 2011 15
  • 16. 1-5 from 2 years of experience +1 from 13 years of experience pradeepjoseph@yahoo.com Pradeep Joseph 2011 16
  • 17. Now, where is my lunch?