User manual tr dunning lev1

TSECL R-APDRP SAP IS-U, SAP IS-U FICA
Release Number 1.0
User Manual for Defaulter notice generation
SEP, 2013
Version 1.0

Tata Consultancy Services User Manual SAP FICA – Defaulter Notice
Notice
© 2013 Tata Consultancy Services Limited
This is a controlled document. Unauthorized access, copying, replication or
usage for a purpose other than for which it is intended, are prohibited.
All trademarks that appear in the document have been used for identification
purposes only and belong to their respective companies.
TSECL R-APDRP Implementation
Tata Consultancy Services, Kolkata

Document Release Note
Notice No.:
Customer: Tripura State Electricity Corporation Limited (TSECL)
Project: TSECL R-APDRP Implementation
Document Details
Name Version Number Description
User Manual for FICA – Defaulter notice 1.0 User Manual for Defaulter
notice generation
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Customer: Tripura State Electricity Corporation Limited (TSECL)
Project: TSECL R-APDRP Implementation
Document Name: User Manual for FICA – Defaulter Notice
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Tata Consultancy Services User Manual SAP FICA – Defaulter notice
TCS Confidential v
About this Document
Purpose
This manual has been written to help you understand and use the application. It presents the
functional capabilities and operational details of FICA process Defaulter notice generation in
SAP ISU, and contains the procedures that should be known for performing the business tasks
using SAP FICA Process Defaulter notice generation.
Intended Audience
This manual is intended for the personnel in the roles of Cashier, Finance Managers &
Supervisors Such as Supply Station Manager
Prerequisites
Following are the prerequisites for performing the tasks presented in this manual:
Functional Each user will be assigned a unique User ID and Password to access SAP.
Technical SAP Logon pad should be installed on the user’s Desktop and User’s machine
should be connected to the VLAN network.
Organization of this Document
Information in this document has been organized as follows:
Table 1: Organization of the Document
Chapter Description
Chapter 1 Introduction to SAP ISU.
Chapter 2 Getting Started with SAP.
Chapter 3 Defaulter Notice
Chapter 4-n
Appendix A
Appendix B

TCS Confidential vi
Typographical Conventions
The following table gives the details of the typographical conventions used in the document:
Table 2: Typographical Conventions
Formatting Convention Type of Information
Key Names Keys on the keyboard appear in title case (first letter in upper case).
For example, Page Up, Caps Lock
A combination of keys is connected by a +. For example, Shift + Tab
means you should press the Shift key and the Tab key together.
Filenames Names of files are in italics. Example, system.mdb
Commands and Screen
element names
Buttons, check boxes, etc. Commands that you choose from the
menus or dialog boxes appear in title case and are bold-faced.
Example: Click Components from the Action menu.
User-entered text Text that you would need to enter appears in Verdana font.

TCS Confidential vii
Contents
1. Introduction to SAP ISU..............................................................................................
1.1. Features of SAP ISU Defaulter Notice.................................................................................................
1.2. Environment .........................................................................................................................................
1.2.2. Hardware Environment.................................................................................................
2. Getting Started ............................................................................................................
2.1. Logging In.............................................................................................................................................
2.2. Using the Interface ...............................................................................................................................
2.2.1. Using Menus and Toolbars ..........................................................................................
2.2.2. Using Shortcut Keys.....................................................................................................
2.3. Logging Out..........................................................................................................................................
3. Defaulter Notice Functionality....................................................................................
3.1. Defaulter Notice Processes .................................................................................................................
3.1.1. Field Reference............................................................................................................
The total number of pages in this document, including the front and back cover pages, is 44.

TCS Confidential 8
List of Abbreviations
Abbreviation Expanded Form
FICA Financial Accounting Contract Accounts Receivable & Payable
ERP Enterprise Resource Planning
RAPDRP Restructured Accelerated Power Development and Reforms Program
SAP Systems, Application and Products in data processing
ISU Industrial Solution for Utilities
FICO Financial Accounting & Controlling
TCS Tata Consultancy Services

TCS Confidential 9
1. Introduction to SAP ISU
SAP is a packaged ERP application product of German based company SAP AG.
SAP provides standard business process solutions tailored for streamlining and optimizing
various business processes such as Finance, Human Resources management, Customer
Relationship Management, Sales and Distribution, Material Management, Supply chain
management etc. which are followed in most companies around the world.
By implementing SAP based solutions, companies can streamline and optimise their
business processes in order to maximise their profits by optimally managing and utilising
their resources.
SAP ISU is an integrated Industrial Business Solution package designed specifically for
application in Utility Industry. It contains standardised and optimised business processes
which are followed by various Utility companies around the world.
SAP ISU package is structured to support various kinds of Utility industries operating in
various industry segments such as, Electricity Generation, Transmission, Distribution
industry, Gas (Petroleum products) Industry, Water Industry as well as Waste Water
(Sewerage) management industry, Media and Telecommunication industry.
SAP ISU basically consists of three modules, namely Metering, Billing and Collection.
Metering module contains various business processes such as maintenance of Consumer
master data (Consumer related information), Technical master data (Consumer’s Location
related information), Metering master data (meter related information), Scheduling dates for
periodic collection of meter readings, and entry of Meter Readings.
Billing module contains various business processes required for generation and delivery of
utility Bills to the consumers based on their usage of the utility service.
Collection module contains business processes required for collection of revenue from
consumers against the specific bills served by the utility company.
In this document we will be elaborating on the FICA processes provided in SAP ISU
package which will be used on a day to day basis by users in various roles such as
Cashiers, Finance Managers, Supervisors (Supply Station Managers).

TCS Confidential 10
1.1. Features of SAP ISU Defaulter Notice generation process
A Finance Managers & Supervisors Such as Supply Station Manager can access following
features of SAP ISU Defaulter Notice generation process
1.2. Environment
This section describes the software and hardware environment required to run SAP ISU.
1.2.1. Software Environment
Table 3: Software Environment
Operating System Windows XP/ 2003Operating System
Database
NA
Server Software
NA
Other Software SAP Logon Pad
1.2.2. Hardware Environment
Table 4: Hardware Environment
Servers Windows 2000 Advanced Server Limited Edition
Network Infrastructure Routers and switches
Firewalls
Load balancers
Storage Area Network (SAN)
DNS
Communication
Infrastructure
ISDN and VPN
Other Hardware

TCS Confidential 11
2. Getting Started
Access to SAP ISU application is limited to authorised users only. To use it, you must first
log on to SAP using your user ID and password. On logging in, Application Name allows you
to start any of the modules to which you have access rights
2.1. Logging In
To log on to SAP:
 Double click on SAP Logon icon located on your desktop.
 SAP Logon pad opens up. From the SAP Logon pad, select the SAP server
name and click on ‘Log On’ button.

TCS Confidential 12
 SAP Login page opens up as shown in the next figure
 In the SAP Login dialog box, enter your username and password, and press
ENTER.
Figure 1: SAP Login Page
 The SAP main page is displayed as shown in the next figure.
Figure 2: SAP Easy Access Page

TCS Confidential 13
2.2. Using the Interface
This section introduces you to the screen elements (workspace, navigation menu and
common icons and buttons) you can use to interact with SAP ISU application and perform
various tasks and operations
2.2.1. Using Menus and Toolbars
SAP screen contains two menu sections as described in the below table
Table 5: Menus and commands
Menu Name Allows you to…
Favourite Menu This Menu contains a list of commonly used transactions
which the user may have marked as a favourite.
User Menu This Menu contains list of all available transaction codes to
which the user has access.
A toolbar contains buttons with images (the same images you see next to corresponding
menu commands), menus, or a combination of both.
Table 6: About the toolbar
Icon Icon Name Description
Save By clicking on this button the user can save a
record.
Back By clicking on this button user can navigate
back to initial screen.
Exit / Log Off By clicking on this button user can exit a
transaction. This button also serves as a Log
Off button from the SAP Main screen.
Cancel By clicking on this button user can cancel a
transaction.
Create New Session By clicking on this button user can open a new
SAP screen session.
Generate Shortcut By clicking on this button user can generate a
short cut to the current transaction on his/her
desktop.
Help Displays Help topics for the currently opened
transaction. This can alternatively be done by
pressing ‘F1’ shortcut Key.

TCS Confidential 14
Icon Icon Name Description
Create This button is used to create a new record.
Edit This button is used to edit an existing record.
View This button is used to view an existing record.
Add Row This button is used to add a new row to a table
entry form
Delete Row This button is used to delete a row from a table
entry form
Continue This button is used to continue on to next
operation.
Close This button is used to close a popup.
Execute This button is used to execute a transaction or
an operation.
Enter Multiple Selection On clicking this button, a multiple value entry
popup will open.
Delete an entry This button is used to delete a particular record
or entry.
Import from Text File Using this button, the user can import data from
a text file into a SAP selection screen.
Export to File Using this feature, User can export a list of data
from SAP to a MS Excel or MS Word file. User
can also copy the data to the clipboard and
paste it on the notepad to create a text file.
2.2.2. Using Shortcut Keys
To facilitate the speedy execution of standard functions, certain special key operations have
been defined. These operations can be carried out by pressing the appropriate shortcut
keys.
F1 key can be used to view Help topics about a Field, or a screen in SAP.
F4 key can be used to display list of values for selection in a particular field.
Ctrl + S to save a particular record in SAP.
Ctrl + P to print a particular screen.

TCS Confidential 15
2.3. Logging Out
To log out from SAP:
In the SAP Main page, click on button to log off, alternatively click on the following
option from the main user tool bar located on the top of the screen:
System -> Log Off

16
3. Defaulter notice generation process
 This chapter explains the details of Defaulter Notice generation Processes and
Transactions.
 This process comes under disconnection level1/Dunning level1.
 Through this process the defaulter notice can be generated for those consumer
whom are not pay the bill within due date or having numbers of unpaid bill.

17
3.1. Defaulter Notice generation process
Step 1:
 Enter T-Code ZDUNN_LEVEL1_TR in SAP Easy Access Screen.
Step 2:
 Click on execute.

18
Step 3:
 After execution it will give the number of consumers whom are liable for defaulter
notice.
Step 4:
 Now enter the T-Code ZDEFAULTER_NOTE_TP in Sap screen

19
Step 5:
 A defaulter notice generation screen will appear. Here you can select different
selection criteria to generate notice accordingly.

20
Step 6:
 For example we are selecting all consumer and then execute.

21
 After execution a screen will appear with consumer list (Condition= All
Consumer).Click on Generate defaulter notice button to generate the notice. If you
like to change the condition click on back.
Step 7:

22
 Lets take an another example we want to generate the defaulter notice for particular
DTR name.
 After click on Generate Defaulter Notice button the above message will appear

23
Step 8:
 Now go to Spool through T-Code SP02
Step 9:
 Now select the spool to print and then click on print button

24
3.1.1. Field Reference
Describe the fields in each screen associated with the task. The fields are listed in the order of their
appearance in the screen/ window (left-to-right or top-to-bottom). The description column should
include field description, whether entry is mandatory or optional, whether it is a display or entry field,
field size, field type, valid values, and default value (if any).
For example…
Table 7: Field reference table
Field Name Description
<Product Code> <Customers are given certain facilities through various schemes of
the bank. These schemes are categorised into three-digit product
codes. This is a mandatory field. You can type up to seven
alphanumeric characters.>
<CR ID> <The unique identifier for a customer. This is a mandatory field and
can have up to 8 alphanumeric characters. Example FORC0192>
<Short Address> <The short address of the customer. The XYZ application displays
this field when you specify the CR ID.>
<Minor A/C> <Account of a person who is below 18 years of age. Valid values
are Y and N. Default value for this field is N. If the account holder is
a minor, you must give the name of the guardian.>

25

26
 <Appendix>
<If you have a single appendix, do not assign an alphabetic character to it (like Appendix A); just call it
Appendix and apply Back Matter 1 style, and Back Matter 2 and Back Matter 3 for the other
heading levels, if required.>
A.1 Heading 2
<Insert text here.>
A.2 Heading 2
<Insert text here.>
A.2.1 Heading 3
<Insert text here.>
A.3
A.3.1 Heading 3
<Insert text here.>

TCS Confidential 1
 <Appendix>
Insert text here. Insert text here. Insert text here. Insert text here. Insert text here. Insert text
here. Insert text here. Insert text here.
B.1 Heading 2
<Insert text here.>
B.2 Heading 2
<Insert text here.>
B.2.1 Heading 3
<Insert text here.>
B.2.2 Heading 3
<Insert text here.>

TCS Confidential 2
 Glossary
<Sort the glossary terms alphabetically using the MS Word option: Table -> Sort>
<Enter glossary terms as the sample entries given below, with the first column prominently displaying the
starting letter of the term in that row (first word only). Use cross-references (with hyperlink) wherever
required to link the related terms. An example is given below to demonstrate this.>
A Analysis Modeller A role responsible for creation of analysis models of the
various application components
Application Administrator A role responsible for administration of users, components,
servers, and assigning the roles and the components to the
users.
….. ……
B Build Server A server used for building and unit testing the component code
This is a logical server.
…… ……
L Logical Server A directory or folder that has the software identified by the
name of the server
One or more logical servers can reside on a single physical
machine.
Before sending this document to the customer, please ensure that you have:
1. Removed all Activators and Guideline Text from the document (From the Workbench Toolbar, select
Styles and Formatting, Remove Activators).
2. Updated all document variables and fields (From the Workbench Toolbar, select Styles and Formatting,
Update Document Fields).
3. Deleted all Guideline Text (displayed in green and red) from the document:
i. From Edit menu, select Replace. The Find and Replace dialog appears.
ii. Click More. Search Options appear on the Find and Replace dialog.
iii. Click Format and select Style from the drop-down list. The Find Style dialog appears.
iv. Select Guideline Text from the dialog, and click OK. The Find and Replace dialog re-appears.
v. Ensure that the Find and Replace boxes are blank, and click Replace All. All Guideline Text
(including this procedure) is deleted from the document.

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