People often misconstrue what user experience really is. Is it just the way a user interacts with a product? Does it include the way it looks and feels? Too often the lack of knowledge surrounding this topic leads to an incomplete or failed product. In my talk, I take you through my journey at a "fine" italian restaurant, and use my experience to explain how to make your product an all encompassing one for your users.

1. User experience
is not what you think.
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Wednesday, July 17, 13

2. Oh, hello. I am Cat.
@imcatnoone
Wednesday, July 17, 13

3. What is user experience?
Wednesday, July 17, 13

4. One fine
“Italian” restaurant.
...Bullshit.
Wednesday, July 17, 13

5. Understanding the user.
It’s all about people’s needs.
Wednesday, July 17, 13

6. CConcept.
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7. Interaction Design.
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8. Visual Design.
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9. Tell a detailed story
that a user becomes
engrossed in.
Once upon atime ...
Wednesday, July 17, 13

10. Marketing.
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11. Pricing.
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It’s all about the benjamins, baby.
Wednesday, July 17, 13

12. Customer Service.
All it takes is one sad face to make
your entire company look like
assholes.
Wednesday, July 17, 13

13. Create a company culture
that encompasses
User Experience.
Wednesday, July 17, 13

14. The best design team
is not a team of only
designers.
Wednesday, July 17, 13

15. Great user experience
is the craft that brings all the elements
together to create one consistent
feeling for the user.
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Wednesday, July 17, 13

16. It’s about
what you
feel.
Wednesday, July 17, 13

17. Thank you a ton.
Let’s talk shop. @imcatnoone
Wednesday, July 17, 13